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1 de 27
In a disruptive
reality
When most
of our
assumptions
are changing
Constantly
Technology enables us to live
nomadic lives and make things
so much easier
Chat bots will do it even faster
Of consumers say
they interact with an
intelligent assistant
or chatbot at least
once a month
Of consumers want the
ability to solve most
customer service issues
on their own*.
(*up from 64% in 2015)
71%69%
2016 ASPECT CONSUMER
EXPERIENCE INDEX
“no hands”
experiences
will be a
standard
In the near
future, certain
things will work
autonomously
Daily actions
will disappear
from our lives
We’ll become
lazier, managed
by algorithms
that will decide
for us and
mostly...
Passive,
indifferent
consumers
We won’t care
about some
things. At all.
But, having
them in the
right moment
At our door
The nomad
consumer has
found a
comfort zone
The Cave.
In the cave we become gatherers.
We prefer eating authentic,
local food over global and industrial
Global brand
Local brand
Not important
20 40 60 80 1000
Vegetables
Global brand
Local brand
Not important
Meat
Global brand
Local brand
Not important
Seafood
Global brand
Local brand
Not important
Yogurt
20 40 60 80 1000
20 40 60 80 1000
20 40 60 80 1000
Spotlight on fresh foods: Shoppers love local
-ASIA-PACIFIC -EUROPE -AFRICA/ME -LATIN AMERIKA -NORTH AMERIKA -GLOBAL
2016, Nielsen global brand origin survey
At the same time, we
will strengthen our
historic roots while
striving to maintain
our own unique
tribal identity and
culture
For the cavemen,
digital will not be
enough. They
become nostalgic
for things they
once knew so
well, those
tangible assets
will be part of our
lives once again.
Additionally, people will go “offline”. Being unconnected will
not be considered old fashioned, but valuable. They will
experience “real” moments that were picked so very carefully.
During this time, the cavemen has new
needs. Some derive from deprivation
that evolved through the years from
disruption. They mostly need things
that infuse confidence in order of
returning control to their lives.
The challenge of the contemporary business world, is
to adapt itself to the trends of the future, which are not
technological trends, but rather trends that are created
due to technology.
We cannot ignore the cavemen emerging needs.
The innovation we produce for the future, should
give answers.
Future of Caving | 2020 Trends Prediction
Future of Caving | 2020 Trends Prediction

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Future of Caving | 2020 Trends Prediction

  • 1.
  • 5.
  • 6. Technology enables us to live nomadic lives and make things so much easier
  • 7. Chat bots will do it even faster Of consumers say they interact with an intelligent assistant or chatbot at least once a month Of consumers want the ability to solve most customer service issues on their own*. (*up from 64% in 2015) 71%69% 2016 ASPECT CONSUMER EXPERIENCE INDEX
  • 8.
  • 10. In the near future, certain things will work autonomously
  • 12. We’ll become lazier, managed by algorithms that will decide for us and mostly...
  • 14. We won’t care about some things. At all.
  • 15. But, having them in the right moment
  • 19. In the cave we become gatherers. We prefer eating authentic, local food over global and industrial Global brand Local brand Not important 20 40 60 80 1000 Vegetables Global brand Local brand Not important Meat Global brand Local brand Not important Seafood Global brand Local brand Not important Yogurt 20 40 60 80 1000 20 40 60 80 1000 20 40 60 80 1000 Spotlight on fresh foods: Shoppers love local -ASIA-PACIFIC -EUROPE -AFRICA/ME -LATIN AMERIKA -NORTH AMERIKA -GLOBAL 2016, Nielsen global brand origin survey
  • 20. At the same time, we will strengthen our historic roots while striving to maintain our own unique tribal identity and culture
  • 21. For the cavemen, digital will not be enough. They become nostalgic for things they once knew so well, those tangible assets will be part of our lives once again.
  • 22. Additionally, people will go “offline”. Being unconnected will not be considered old fashioned, but valuable. They will experience “real” moments that were picked so very carefully.
  • 23. During this time, the cavemen has new needs. Some derive from deprivation that evolved through the years from disruption. They mostly need things that infuse confidence in order of returning control to their lives.
  • 24. The challenge of the contemporary business world, is to adapt itself to the trends of the future, which are not technological trends, but rather trends that are created due to technology.
  • 25. We cannot ignore the cavemen emerging needs. The innovation we produce for the future, should give answers.