Support presentation to the SPIN-UP Training Programme on Entrepreneurial Skills for University Spin-Offs.
SPIN-UP is a cooperation project supported by the European Commission that aims to create an Entrepreneurship Training and Coaching Programme that contributes to the development of Key Entrepreneurial Skills, both technical and behavioural, essential to enable and leverage University Spin-Offs growth.
Download and have access to other training materials in www.spin-up.eu
2. TRAINING OBJECTIVES AND CONTENTS
| 2
The SPIN-UP training in HRM
and Leadership for Growth will
help University Spin-Off’s
managers to improve their
abilities in different aspects of
people management, based on
the concepts of High
Performance Work Systems
and the understanding of
leadership styles.
Know the basics
about HRM and
Leadership
Identify HRM and
Leadership practices for
growth
Develop a High
Performance
Work System
and a
leadership path
for growth
3. | 3
Understand the main concepts around High Performance Work
Systems as a model for HRM
Clarify the notion of leadership
Understand the model of full range leadership
Understand the basic dimensions of a high performing work
climate
Know the basics about HRM and Leadership
TRAINING OBJECTIVES AND CONTENTS
4. | 4
Know how a HPWS can support entrepreneurial growth
Understand the impact of different leadership styles on work
climate and entrepreneurial growth
Identifying HRM and Leadership practices for growth
TRAINING OBJECTIVES AND CONTENTS
5. • 1. training objectives and contents
| 5
Be able to apply the concepts of HPWS to own business
Be able to reflect on own leadership styles and their influence
on growth
Developing your own HPWS and leadership path for growth
6. | 6
This module is not intended to prepare trainees
to be experts in HRM or Leadership.
Instead, it appeals to the trainee common sense
and experience to understand how HRM
processes and leadership behaviors can be
optimized for effective people management,
that can enable further growth.
TRAINING OBJECTIVES AND CONTENTS
7. | 7
Knowing the Basics
Identifying practices
Develop solutions
Learning Objectives Learning Contents
Know the basics
about HRM and
Leadership
Identify HRM and
Leadership practices for
growth
Develop a High
Performance
Work System
and a
leadership path
for growth
TRAINING OBJECTIVES AND CONTENTS
8. KNOWING THE BASICS
| 8HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
A High Performance Work System (HPWS) is a model for people management that
combines a set of best HR management practices in a consistent and mutually
reinforcing fit that ultimately leads to both individual and organizational performance.
(Kepes and Delery, 2007)
9. KNOWING THE BASICS
| 9HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
Figure 1: The high-involvement work system integrated framework by Boxall and Macky (2009)
10. KNOWING THE BASICS
| 10HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
» 5 key fundamental HR Management practices that should constitute a HPWS
•Selective recruitment and selection
•Compensation and performance related pay (PRP)
•Appraisal and performance management (PM)
•Training and development
•Employee participation
11. KNOWING THE BASICS
| 11HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
» 5 key fundamental HR Management practices that should constitute a HPWS
•Selective recruitment and selection
The main objective of recruitment and selection is to ensure a
proper job and organisation fit.
(Bowen et al, 1991)
12. KNOWING THE BASICS
| 12HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
» 5 key fundamental HR Management practices that should constitute a HPWS
•Compensation and performance related pay (PRP)
Is not only about salary or financial gains as it can encompass
a wider range of benefits and rewards that should be taken
also in account.
13. KNOWING THE BASICS
| 13HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
» 5 key fundamental HR Management practices that should constitute a HPWS
•Appraisal and performance management (PM)
Establishing and reinforcing the link between individual
performance and the organisational goals.
14. KNOWING THE BASICS
| 14HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
» 5 key fundamental HR Management practices that should constitute a HPWS
•Training and development
The development of the knowledge, competencies and
skills necessary for an organisation to function and achieve its
goals.
15. KNOWING THE BASICS
| 15HRM and Leadership
HRM AS A HIGH PERFORMANCE WORK SYSTEM
» 5 key fundamental HR Management practices that should constitute a HPWS
•Employee participation
The development of ownership, which is known to be a critical
factor for people to feel motivated to work in a given organisation.
16. KNOWING THE BASICS
| 16HRM and Leadership
LEADERSHIP
Leadership has been defined as a process of influencing individuals
towards certain goals.
(Yukl, 2010)
mutual feedback loops
between leaders and
followers
--------------------------
shared process
ability of affecting
others' perceptions
about priorities and
tasks
--------------------------
reflected on different
leadership styles
there are implicit or
explicit goals involved
--------------------------
key role of a leader is
to facilitate the
definition and
embracing of goals by
those taking part in
the process
17. KNOWING THE BASICS
| 17HRM and Leadership
LEADERSHIP
» The “Full Range Leadership” Model and 3 main levels of Leadership
According to the full range theory, leadership effectiveness is determined by the ability of the
leader to move between transactional and transformational leadership behaviours. Both are
needed and important in an organization.
The right leadership style... Creates a strong work climate
TRANSACTIONAL TRANSFORMATIONALLAISSEZ-FAIRE
18. KNOWING THE BASICS
| 18HRM and Leadership
LEADERSHIP
» The “Full Range Leadership” Model
TRANSFORMATIONAL
LEADERSHIP
Idealized
influence
Intellectual
stimulation
Inspirational
motivation
Individual
consideration
19. KNOWING THE BASICS
| 19HRM and Leadership
LEADERSHIP
» The “Full Range Leadership” Model
The right leadership style... Creates a strong work climate
Leaders will have to navigate between transactional aspects like goal setting and control, and the
transformational aspects explained before to ensure that these six dimensions of work climate
are properly developed and maintained.
standards
team commitment
rewards responsability
clarity
flexibility
20. HRM AND LEADERSHIP FOR GROWTH
| 20HRM and Leadership
» If one consider 4 main typical characteristics of entrepreneurial growth
FURTHER
INNOVATION
PARTNERSHIP
DEVELOPMENT
MARKET
EXPANSION
INCREASING TEAM
COMPLEXITY
GROWTH
&
PEOPLE
MANAGEMENT
CHALLENGES
21. HRM AND LEADERSHIP FOR GROWTH
| 21HRM and Leadership
These multiple aspects of growth pose several challenges in terms of people management into
two types: i) affective and ii) operational .
GROWTH CHARACTERISTICS
PEOPLE MANAGEMENT CHALLENGES
AFFECTIVE OPERATIONAL
MARKET EXPANSION - Motivation to grow and achieve - Understanding markets
- Cultural Awareness
- Access to qualified people
FURTHER INNOVATION - Motivation to learn and to try new
things
- Access to new knowledge
- Protecting innovation
- Access to qualified people
INCREASING TEAM COMPLEXITY - Lack of mutual understanding and
trust
- Knowledge sharing
- Project management
- Team coordination
PARTNERSHIP DEVELOPMENT - “Not invented here” syndrome - Networking skills
- Access to networks
Table 1: People management challenges in face of growth
22. HRM AND LEADERSHIP FOR GROWTH
| 22HRM and Leadership
How can HPWS and Leadership affect growth and help addressing the challenges
presented?
GROWTH
CHARACTERISTICS
OPERATIONAL
CHALLENGES
HPWS PRACTICES
SELECTIVE
RECRUITMENT &
SELECTION
PRP PM
TRAINING &
DEVELOPMENT
EMPLOYEE
PARTICIPATION
MARKET
EXPANSION
- Understanding
markets
- Cultural
Awareness
- Access to
qualified people
- Assess ambition levels
of candidates during
recruitment process
- Develop a competency
map of the competencies
and knowledge needed
in the company for
market expansion
-Reward individuals and teams
according to their contribution
for growth
- Offer stock option plans
- Implement an individual and
team based bonus system
coupled with growth targets
- Evaluate specific
contribution towards
growth and link that with
the compensation and
performance related pay
- Offer specific training on
marketing, negotiation
skills and cultural
differences
- Involve employees in
the marketing strategy
development process
FURTHER
INNOVATION
- Motivation to
learn and to try
new things
- Assess willingness to
learn and openness
towards change during
recruitment processes
-Develop a map of the
competencies and
knowledge that will be
likely needed in the
future
- Establish partnerships
with Universities
- Reward individuals and
teams according to their
contribution towards
innovation
-Offer stock option plans
- Implement an individual
and team based bonus
system coupled with
innovation targets
- Evaluate specific
contribution towards
innovation
- Create a 360 appraisal
process for
organizational learning
and for a culture of
continuous
improvement and trust
- Offer specific training
on innovation
management and
creativity
- Train employees on
new technical areas
necessary for further
innovation
- Create horizontal
task-forces for
innovation projects
23. HRM AND LEADERSHIP FOR GROWTH
| 23HRM and Leadership
How can HPWS and Leadership affect growth and help addressing the challenges
presented?
GROWTH
CHARACTERISTICS
OPERATIONAL
CHALLENGES
HPWS PRACTICES
SELECTIVE
RECRUITMENT &
SELECTION
PRP PM
TRAINING &
DEVELOPMENT
EMPLOYEE
PARTICIPATION
INCREASING TEAM
COMPLEXITY
- Knowledge
sharing
- Project
management
- Team
coordination
- Assess for ability to
work in multi-cultural
and diverse teams
-Reward individuals and teams
for collaboration and
knowledge sharing
- Evaluate specific
contribution towards
collaboration and
knowledge sharing
- Offer training on project
management and team
dynamics
- Allow room for self-
organization such that
teams can find optimal
ways of working
together
PARTNERSHIP
DEVELOPMENT
- Networking skills
- Access to
networks
-Create a map of the
necessary networks that
will be needed for
growth
-Assess for adaptability,
openness and
diplomatic skills
- Reward individuals and
teams for their contribution
towards networking and
partnership development
- Evaluate specific
contribution towards
networking and
partnership
development
- Offer training on
networking skills
- Pro-actively involve
employees in the
networking process
Table 2: Examples of HPWS practices for growth
24. HRM AND LEADERSHIP FOR GROWTH
| 24HRM and Leadership
How can HPWS and Leadership affect growth and help addressing the challenges
presented?
GROWTH
CHARACTERISTICS
AFFECTIVE
CHALLENGES
TRANSFORMATIONAL LEADERSHIP PRACTICES
IDEALIZED INFLUENCE INSPIRATIONAL MOTIVATION INTELLECTUAL STIMULATION
INDIVIDUALIZED
CONSIDERATION
MARKET EXPANSION - Motivation to grow
and achieve
- Be personally involved in
customer visits whenever
needed
-Set and consistently communicate
ambitious targets for growth
-Communicate a compelling vision
- Challenge employees to
think of ways to generate
new leads
-Coach individuals on
marketing and business
development skills
-Praise for growth
achievements
FURTHER INNOVATION - Motivation to learn
and to try new things
-Acknowledge own
mistakes to stimulate
learning and risk taking
- Set and consistently
communicate ambitious quality,
innovation and learning related
targets
- Challenge employees to
contribute with ideas and
ways of improving products,
services and processes
- Provide individual praise
for learning and
entrepreneurial behaviour
INCREASING TEAM
COMPLEXITY
- Lack of mutual
understanding and
trust
-- Be open and share
knowledge with employees
- Praise team performance - Challenge teams to find
ways of working more
effectively together
-Spend time understanding
people’s concerns
-Act as a mediator and
facilitator for team
performance
25. HRM AND LEADERSHIP FOR GROWTH
| 25HRM and Leadership
How can HPWS and Leadership affect growth and help addressing the challenges
presented?
GROWTH
CHARACTERISTICS
AFFECTIVE
CHALLENGES
TRANSFORMATIONAL LEADERSHIP PRACTICES
IDEALIZED INFLUENCE INSPIRATIONAL MOTIVATION INTELLECTUAL STIMULATION
INDIVIDUALIZED
CONSIDERATION
PARTNERSHIP
DEVELOPMENT
- “Not invented here”
syndrome
- Be personally involved in
networking and supporting
partnerships when needed
- Stimulate an open innovation
and partnering culture, where
contributions from the outside
are welcome
- Create teams with
employees and partners for
joint projects and events
-Spend time understanding
the concerns of employees
and the specific needs of
partners
-Act as a mediator and
facilitator between partners
and employees
Table 3: Transformational leadership behaviours for growth
26. HRM AND LEADERSHIP FOR GROWTH
| 26HRM and Leadership
While we claim that SMEs, and University spin-offs in particular, should have some form of HPWS
for them to grow, it is however important to emphasize that there are no fixed formulas and
that each entrepreneur should reflect on the specific realities of their businesses and
develop those HR management practices that can be effective in their context of
action.
It is not possible, and probably not even recommendable, to provide ready-made
type of practices and behaviours for growth as every case is different.
» Just to remind...