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Samir Penkar
Future of the Scrum Master Role
We turn knowledge into skills through exciting and challenging simulations
Project Management | Agile | Scaled Agile Framework | Leadership
Our clients
What makes us different
● Hands on experiential learning through simulations
● Experienced and practicing instructors
● PMI charter R.E.P program partner
● Mindset of continuous improvement
Three pronged research strategy
1. Survey
2. In-depth interviews
3. Observations and social media research
Respondent Demographics
Hands on experience
Full time or part-time role?
Before they became a Scrum Master...
Top challenges
● Management not understanding agile mindset
● Coordination outside the team, imposed delivery dates, technical
disagreements
● Org culture, org structure, lack of mandate
● Dealing with non-agile part of the organization
● Creating T-shaped people
● Getting people to really work as a team
● Leadership expects reporting in a waterfall fashion
● Doing something useful on the team in addition to the scrum master role
How do you measure the success of a Scrum Master?
● They succeed if the team succeeds
● Delivery of product from the team
● Team’s satisfaction
● The same way you measure the success of a sports coach
● We don’t measure Scrum Master success
● We should never measure individual roles
● Happiness Index from team and business
● On the maturity of the team
● We don’t see Scrum as a job, just a role
Career path for a Scrum Master
● Depends on the company
● There is no need to grow further - Scrum Master role covers individuals,
teams and organization
● There’s no such thing
● Agile Coach
● Become a RTE (Release Train Engineer)
● A Scrum Master stays a Scrum Master
What I should have asked in the survey?
● How should CEO and Executive Leadership value a Scrum Master?
● Do you think a Scrum Master needs to have a technical background?
● Is Scrum a modern panacea or snake oil?
● How will the role stay relevant?
● What are the top three benefits of Scrum you’ve experienced?
● Is Scrum the only way to be agile?
● How should the Scrum Master progress in their career?
● Do teams always need a Scrum Master or is it a temporary role?
● Why did you become a Scrum Master?
In-depth interviews
https://futureofprojectmanagement.com/category/future-of-scrum-master/
Insights
Insights and guidance
● Understand business drivers and/or technology
● More and more junior folks are becoming Scrum Masters
● Facilitation is the a key skill for a Scrum Master to “master”
● Be a Scrum Master for at least two teams simultaneously
● Part time Scrum Master role is here to stay in some orgs
● Seek out additional responsibilities beyond a Scrum Master role
● Get familiar with DevOps
● Guard against confirmation bias
“The best way to predict your future is to create it.”
Abraham Lincoln
Q&A
Thank You

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The Future of the Scrum Master Role

  • 1. Samir Penkar Future of the Scrum Master Role
  • 2. We turn knowledge into skills through exciting and challenging simulations Project Management | Agile | Scaled Agile Framework | Leadership Our clients What makes us different ● Hands on experiential learning through simulations ● Experienced and practicing instructors ● PMI charter R.E.P program partner ● Mindset of continuous improvement
  • 3.
  • 4. Three pronged research strategy 1. Survey 2. In-depth interviews 3. Observations and social media research
  • 7. Full time or part-time role?
  • 8. Before they became a Scrum Master...
  • 9. Top challenges ● Management not understanding agile mindset ● Coordination outside the team, imposed delivery dates, technical disagreements ● Org culture, org structure, lack of mandate ● Dealing with non-agile part of the organization ● Creating T-shaped people ● Getting people to really work as a team ● Leadership expects reporting in a waterfall fashion ● Doing something useful on the team in addition to the scrum master role
  • 10. How do you measure the success of a Scrum Master? ● They succeed if the team succeeds ● Delivery of product from the team ● Team’s satisfaction ● The same way you measure the success of a sports coach ● We don’t measure Scrum Master success ● We should never measure individual roles ● Happiness Index from team and business ● On the maturity of the team ● We don’t see Scrum as a job, just a role
  • 11. Career path for a Scrum Master ● Depends on the company ● There is no need to grow further - Scrum Master role covers individuals, teams and organization ● There’s no such thing ● Agile Coach ● Become a RTE (Release Train Engineer) ● A Scrum Master stays a Scrum Master
  • 12. What I should have asked in the survey? ● How should CEO and Executive Leadership value a Scrum Master? ● Do you think a Scrum Master needs to have a technical background? ● Is Scrum a modern panacea or snake oil? ● How will the role stay relevant? ● What are the top three benefits of Scrum you’ve experienced? ● Is Scrum the only way to be agile? ● How should the Scrum Master progress in their career? ● Do teams always need a Scrum Master or is it a temporary role? ● Why did you become a Scrum Master?
  • 15. Insights and guidance ● Understand business drivers and/or technology ● More and more junior folks are becoming Scrum Masters ● Facilitation is the a key skill for a Scrum Master to “master” ● Be a Scrum Master for at least two teams simultaneously ● Part time Scrum Master role is here to stay in some orgs ● Seek out additional responsibilities beyond a Scrum Master role ● Get familiar with DevOps ● Guard against confirmation bias
  • 16. “The best way to predict your future is to create it.” Abraham Lincoln
  • 17. Q&A