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A national network of repairers
you can deal with directly
Vehicle care across the UK

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Repair methods and case studies

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Repair methods and case studies
This presentation details actual repairs which have been carried
out by Selsia CV Accident Repair Centres following typical CV
road traffic accidents.
It shows how significant cost savings and vehicle off road times
can be achieved by using commercial vehicle repairers who have
invested heavily in the latest equipment, repair methods and
repair technology.
All Selsia Vehicle Accident Repair Centres are trained and
equipped to be able to deliver the quality, cycle times and cost
savings our Selsia fleet customers expect and require.

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Common front end motorway/A road damage.

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What would be the true cost to repair this tractor unit, parts and labour?
£7,500? £22,300? £17,300? £10,750? £14,250? £5,300?

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Answer £17,300
Parts £14,700 and Labour £2,600 approx 85% cost is parts.
Accurate parts estimating by repairers, including part numbers, gives a
reliable and accurate cost of repair.

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This repair does not look major, but the cab must be removed to produce a
correct estimate for repair. Damage to the chassis rails was also found. The
cab will require placing on the cab jig.

8. Cab Repair Methods (4 Options) CV
FULLY TRIMMED SHELL JIG PANEL RECYCLED
2% 30% 50% 18%
% of cab repairs that can be carried out at a Selsia repairer due to high equipment levels
80% 20% 0% 0%
% of cab repairs that can be carried out by other repairers with nil to low equipment
30 k 22 k 16 k 14 k
Average repair costs for each repair method.
14 weeks * 10 weeks * 6 weeks 6 weeks
Average delivery & repair times. * may be longer depending on delivery.
18 k 12 k 7.5 k 7.5 k
Min costs & loss of revenue from vehicle off road. Key to Key times.

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Case study
Major cab damage
Quality Repair Solution through a Selsia repairer, or total loss?
What would be the best result for the insured (customer) and the insurance co?
Vehicle information - value : £25,000.00
Vehicle still has 2 years finance to pay : £10,000.00
Replacement time for new vehicle - 3 to 6 months
Cost of new vehicle approx : £60,000.00

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Cost implications if vehicle is total loss.
Insured is paid £25,000 less excess / less finance = £14,000 + No vehicle.
Insurance costs £24,000 less salvage £5000 = £19,000 LOSS.
Cost and time implication if new shell
New cab shell £12,000 and other parts £4000 & labour £4000 = £20,000.
Also 4 to 6 weeks supply time for cab giving 10 weeks cycle time
Cost and time benefit if cab is jigged
Jig and panel cab shell £4000 plus other parts £5000 and labour £5000 = £14,000.
 Repair time 4 to 6 weeks.
Cost and time benefit if recycled parts are utilised
 Recycled cab part trim £8000 plus other parts £2000 and labour £4000 = £14,000.
Repair time 4 to 6 weeks.
The concluding result for both insured and insurance would be :-

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The Result
Total loss
For the insured only £14,000 & no vehicle. [not a happy customer]
For the insurance a cost £19,000. [negative cost to insurance/ increased renewal]
Total loss decision would be due to length of repair time & final cost implications.
Repair Methods – Jig and recycled parts
 For the insured only excess to pay & 6 weeks repair. [ happy customer]
 For the insurance a repair of £13,000. [saving £6,000 from total loss]
Large savings can be achieved by using professional commercial accident repair
centres who use both the right equipment and repair methods.
Also remember a happy customer will always return & most important -:
 A higher % will stay loyal and renew their insurance policy

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Repairing the cab on the jig was
elected by both parties
The end result – a professional, high quality, guaranteed repair

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Case study
Cab frame damage
Common jack knife RTA which some repairers and engineers would recommend to
replace cab shell or at worst total loss the vehicle.

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Two estimates were generated on this
vehicle.
Main Scania dealer estimated to
replace cab with down time approx 10
weeks
[6 week cab supply delay].
Cost £23,000.
Selsia repairers estimate recommended to panel the cab shell using correct repair
methods.
Cost ?

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Cab frame jigged. Damaged panels removed.
Manufactures new panels used to replace
damaged panels.
Company livery re instated
See the finished repair.

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 Finished Repair cost = £15,876. Plus job completed in only 4 weeks!

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Case study
New cab or repair?

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New or Repair?
• New cab shell
Cab shell – approx £12,000.
Other parts required – approx £8,000.
Total = £20,000.
• Cab Repair
Panels – approx £4,000.
Other parts required – approx £8,000.
Total = £12,000.
As vehicle depreciates, the £8,000 is the difference between repair or total loss.
– £12K repair = Vehicle still in use, keeping the customer happy, providing as
much as £6K to maintenance network with servicing and mechanical repairs
in years to come.
– £20K repair = Written off, no further revenue.
Cab repair obviously the best repair method for all concerned

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Case study
Would you expect most repairers and engineers to write this vehicle off?

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The owner of this vehicle requested 2 estimates, one with new parts and one
with recycled parts
New parts ( part trimmed cab) and labour = £46,000
Recycled cab plus most parts and labour = £20,000
This type of repair can cut costs dramatically, and self insured large fleets are using this
method more often to reduce their costs. It has also become a option for insurance
companies who brand it as Green parts. Most cab parts come from newer vehicles than
the damaged vehicle. If explained to the owner / operator correctly they soon realise
that this is the most economical way to keep their vehicle on the road.
Selsia are advising the industry and fleet managers to look at this repair method more
closely as it dramatically reduces costs and helps to reduce waste especially for those
fleet managers and manufactures who have to find solutions in line with their product
stewardship and end of vehicle life policies.

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End result – Vehicle is repaired to the same standard as it would be using
new parts . Saving £26,000

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Cab jig & panelling of cab damage reduces cost & down time by
some 50% in most cases.

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Cab damage frontal & n/s floor. New cab would
take 6 weeks to deliver.
The repair method undertaken was to jig &
panel, which reduced turn round time by weeks.

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Case study
V.O.R Costs the customer money.

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Extensive rebuild but all panels can be
supplied by the manufactures.
This method of repair was undertaken
due to eight weeks supply of new cab.
This repair therefore was governed by
vehicle off road time rather than
overall costing.

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Returned 5 weeks after repairs started.

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Case study – chassis damage
Chassis damage caused by central impact.
Note both rails misaligned.

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Chassis misalignment, vehicle will require specialist chassis repair.

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Vehicle on Josam chassis bed. Chassis rails need realignment then fifth wheel will be
removed , longitude rails correctly aligned and cross members replaced.

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Chassis realigned and painted
This vehicle was nearly written off due
to the engineer not exploring all the
alternative repair methods available.
The equipment and expertise employed
by Selsia Vehicle Accident Centres can
deliver major cost savings to both
vehicle operators and insurers.

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Case study
Bespoke repairs are becoming more common

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Major panel damage to this vehicle. A bespoke Dutch extended
body shell wheel chair bus.
To replace this vehicle would cost £65,000 plus 6 months delivery

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Vehicle placed on Josam chassis bed. Frame
realigned and damaged panels removed. New
panels fitted bespoke interior replaced.
[note all panels needed fabrication]

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Finished ready for service.

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Case study - Cab Frame Damage
First estimate by main dealer was to replace cab shell.
2 negative points
8 weeks delivery time
Cost of new cab & repair

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Top roof panel realigned and panels replaced . Both n/s o/s quarter panels replaced

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Vehicle Complete

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Case study
Vehicle jack knifed causing slight cab frame damage which required cab Jig work.
The main damage was to the chassis frame. This type of damage is becoming much more
common due to sideways forces between fifth wheel and front chassis cross member

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Major chassis misalignment on both rails and cross members

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Main chassis as a result of side sway impact

41. To find out more about
Call us on: 0800 783 2529
Email: sales@solentbodybuilders.co.uk
Vehicle care across the UK