SlideShare uma empresa Scribd logo
1 de 7
Baixar para ler offline
The New Face of the Public Sector
 Transition and Transformation

                  Elma Murray
      Chief Executive, North Ayrshire Council
What is the Public Sector and what
 does Public Service mean in the
           21st Century?
What are we facing over the next
       ten/twenty years?
• Making Change Happen

• Transition v Transformation

• Step Change
IT

Can we do it?

Yes we can.
Transformation of IT
• Flexibility

• Persuasive

• Re-positioning aspiration

• Attitudes
Thanks and
 Questions

Mais conteúdo relacionado

Mais de Socitm

Digital Public Services Strategy
Digital Public Services StrategyDigital Public Services Strategy
Digital Public Services StrategySocitm
 
Insights into Leadership
Insights into Leadership Insights into Leadership
Insights into Leadership Socitm
 
Top Talent 2014 - My Experiences
Top Talent 2014 - My ExperiencesTop Talent 2014 - My Experiences
Top Talent 2014 - My ExperiencesSocitm
 
Socitm Supplier Briefing London
Socitm Supplier Briefing LondonSocitm Supplier Briefing London
Socitm Supplier Briefing LondonSocitm
 
Socitm Supplier Briefing Birmingham
Socitm Supplier Briefing BirminghamSocitm Supplier Briefing Birmingham
Socitm Supplier Briefing BirminghamSocitm
 
Socitm Supplier Briefing Bolton
Socitm Supplier Briefing BoltonSocitm Supplier Briefing Bolton
Socitm Supplier Briefing BoltonSocitm
 
14 dec russell sutton final
14 dec russell sutton final14 dec russell sutton final
14 dec russell sutton finalSocitm
 
14 dec tim rainey
14 dec tim rainey14 dec tim rainey
14 dec tim raineySocitm
 
14 dec terry madgwick wts presentation
14 dec terry madgwick wts presentation14 dec terry madgwick wts presentation
14 dec terry madgwick wts presentationSocitm
 
14 dec sheenagh reynolds
14 dec sheenagh reynolds14 dec sheenagh reynolds
14 dec sheenagh reynoldsSocitm
 
14 dec fil thurlow
14 dec fil thurlow14 dec fil thurlow
14 dec fil thurlowSocitm
 
14 dec ellen jessett cais presentation
14 dec ellen jessett cais presentation14 dec ellen jessett cais presentation
14 dec ellen jessett cais presentationSocitm
 
14 dec vicky sargent
14 dec vicky sargent14 dec vicky sargent
14 dec vicky sargentSocitm
 
Customer Access - Improvement Service
Customer Access - Improvement ServiceCustomer Access - Improvement Service
Customer Access - Improvement ServiceSocitm
 
Rich Gwyther - Microsoft - A practical approach to realising actual cost savings
Rich Gwyther - Microsoft - A practical approach to realising actual cost savingsRich Gwyther - Microsoft - A practical approach to realising actual cost savings
Rich Gwyther - Microsoft - A practical approach to realising actual cost savingsSocitm
 
Richard brandon - MLL Telecom - Delivering shared networks for local authorities
Richard brandon - MLL Telecom - Delivering shared networks for local authoritiesRichard brandon - MLL Telecom - Delivering shared networks for local authorities
Richard brandon - MLL Telecom - Delivering shared networks for local authoritiesSocitm
 
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper savedAlan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper savedSocitm
 
Doug Maclean - Socitm Consulting - 10 savings on the desktop
Doug Maclean - Socitm Consulting - 10 savings on the desktopDoug Maclean - Socitm Consulting - 10 savings on the desktop
Doug Maclean - Socitm Consulting - 10 savings on the desktopSocitm
 
IT Excellence Awards 2010 winner - Connect Digitally
IT Excellence Awards 2010 winner - Connect DigitallyIT Excellence Awards 2010 winner - Connect Digitally
IT Excellence Awards 2010 winner - Connect DigitallySocitm
 
Martin Greenwood, Socitm Insight - customer access
Martin Greenwood, Socitm Insight - customer accessMartin Greenwood, Socitm Insight - customer access
Martin Greenwood, Socitm Insight - customer accessSocitm
 

Mais de Socitm (20)

Digital Public Services Strategy
Digital Public Services StrategyDigital Public Services Strategy
Digital Public Services Strategy
 
Insights into Leadership
Insights into Leadership Insights into Leadership
Insights into Leadership
 
Top Talent 2014 - My Experiences
Top Talent 2014 - My ExperiencesTop Talent 2014 - My Experiences
Top Talent 2014 - My Experiences
 
Socitm Supplier Briefing London
Socitm Supplier Briefing LondonSocitm Supplier Briefing London
Socitm Supplier Briefing London
 
Socitm Supplier Briefing Birmingham
Socitm Supplier Briefing BirminghamSocitm Supplier Briefing Birmingham
Socitm Supplier Briefing Birmingham
 
Socitm Supplier Briefing Bolton
Socitm Supplier Briefing BoltonSocitm Supplier Briefing Bolton
Socitm Supplier Briefing Bolton
 
14 dec russell sutton final
14 dec russell sutton final14 dec russell sutton final
14 dec russell sutton final
 
14 dec tim rainey
14 dec tim rainey14 dec tim rainey
14 dec tim rainey
 
14 dec terry madgwick wts presentation
14 dec terry madgwick wts presentation14 dec terry madgwick wts presentation
14 dec terry madgwick wts presentation
 
14 dec sheenagh reynolds
14 dec sheenagh reynolds14 dec sheenagh reynolds
14 dec sheenagh reynolds
 
14 dec fil thurlow
14 dec fil thurlow14 dec fil thurlow
14 dec fil thurlow
 
14 dec ellen jessett cais presentation
14 dec ellen jessett cais presentation14 dec ellen jessett cais presentation
14 dec ellen jessett cais presentation
 
14 dec vicky sargent
14 dec vicky sargent14 dec vicky sargent
14 dec vicky sargent
 
Customer Access - Improvement Service
Customer Access - Improvement ServiceCustomer Access - Improvement Service
Customer Access - Improvement Service
 
Rich Gwyther - Microsoft - A practical approach to realising actual cost savings
Rich Gwyther - Microsoft - A practical approach to realising actual cost savingsRich Gwyther - Microsoft - A practical approach to realising actual cost savings
Rich Gwyther - Microsoft - A practical approach to realising actual cost savings
 
Richard brandon - MLL Telecom - Delivering shared networks for local authorities
Richard brandon - MLL Telecom - Delivering shared networks for local authoritiesRichard brandon - MLL Telecom - Delivering shared networks for local authorities
Richard brandon - MLL Telecom - Delivering shared networks for local authorities
 
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper savedAlan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
 
Doug Maclean - Socitm Consulting - 10 savings on the desktop
Doug Maclean - Socitm Consulting - 10 savings on the desktopDoug Maclean - Socitm Consulting - 10 savings on the desktop
Doug Maclean - Socitm Consulting - 10 savings on the desktop
 
IT Excellence Awards 2010 winner - Connect Digitally
IT Excellence Awards 2010 winner - Connect DigitallyIT Excellence Awards 2010 winner - Connect Digitally
IT Excellence Awards 2010 winner - Connect Digitally
 
Martin Greenwood, Socitm Insight - customer access
Martin Greenwood, Socitm Insight - customer accessMartin Greenwood, Socitm Insight - customer access
Martin Greenwood, Socitm Insight - customer access
 

Último

Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechNewman George Leech
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfOrient Homes
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 

Último (20)

Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman Leech
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 

Elma Murray