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Paolo Sintobin
Associate Director
Social.Lab NYC
Thomas Crampton
Global Consulting Principal,
Marketing Transformation
OgilvyRED
Hello!
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Tell us where you’re dialing in from!
Want this deck?
It will be available for download shortly after
the webinar on: slideshare.net/socialogilvy
Ogilvy staff: It’s also on The Market!
themarket.ogilvy.com
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Download the GoToWebinar app from the App Store or Google Play
STATE OF SOCIAL #6
THE LATEST RESEARCH, UPDATES, INSPIRATION, AND INTELLIGENCE IN SOCIAL MEDIA
Paolo Sintobin
Associate Director, Social.Lab NYC
5
RESEARCH
6
INSPIRATION INTELLIGENCE
UPDATES
- SNAPCHAT PLACEMENT TESTING
- TWITTER TAKEOVERS
- CONTENT BEST PRACTICES
- KFC & TEENS
- REBRANDING BELGIUM
- LINKEDIN
- FACEBOOK
- SNAPCHAT
- INSTAGRAM
- SOCIAL DMP
- UNMETRIC
RESEARCH
7
SNAPCHAT AD TESTING 📊
STORIESVS DISCOVERY
• Social.Lab tested ad effectiveness across both Snapchat
ad placements, Stories & Discovery
• We learned that there is a trade-off between the two
placements:
• Mass reach in the Stories placement
• Engagement in the Discovery channel
WHAT IS IT?
WHY IT MATTERS
• The Discovery placement is more expensive than the In-
Between Stories placement
• The Stories placement can reach a larger audience
• The Discovery placement creates access to a qualitative and
engaging audience
• Data provides strategic guidance on how best to leverage
these placements together (e.g. retargeting)
8
Stories Discovery
0
1
2
3
4
Stories Discovery
-21%
Avg. View Time
Snap Ad
0
5
10
15
20
25
Stories Discovery
-593%
Avg. View Time
Long Form Video
€0.00
€2.00
€4.00
€6.00
€8.00
€10.00
Stories Discovery
€0.00
€0.03
€0.05
€0.08
€0.10
Stories Discovery
-159% -113%
Cost per view at 75%CPM
0%
1%
2%
3%
4%
5%
Stories Discovery
-166%
Swipe-up %
TWITTER TAKEOVERS 👀
“TOP OF THE TWITTER FEED WINS THE DAY”
• Study that analyzed the effectiveness of digital takeover
• The study focused on the impact ofTwitter’s FirstView vs
StandardView placements
• And also,Twitter’s FirstView vs a traditional site takeover
WHAT IS IT?
WHY IT MATTERS
• In-feed videos are viewed longer when located at the top of the feed
(50% more) and twice as memorable
• First view is most effective for building awareness
• Tip! Creative leveraging this placement should be longer than Standard View ads
• Standard view generates stronger ad favorability (trustworthiness)
• Twitter First view had higher time on screen that a traditional site
takeover, with an even greater impact when looking at mobile only
• We continue to see increased movement towards mass reach tactics
• Twitter First View
• Facebook Reach & Frequency
• Snapchat Max Reach
9
Source
UPDATES
10
CONTENT INSIGHTS 🕵
UNCOVERING AUDIENCE & CONTENT INSIGHTS ON LINKEDIN
• A customizable reporting API solution that empowers
marketers to make data-driven content, creative, and
targeting decisions on LinkedIn’s professional network
• The insights data contains only anonymized, trend- and
audience-level insights on categories of LinkedIn users in
relation to their professional titles, executive level and skill
sets
• Ogilvy’s partnership allows for access to the entire dataset
for any audience or brand
WHAT IS IT?
WHY IT MATTERS
• Get additional insight into how people with specific job
titles and skills interact on LinkedIn for use in media
planning and optimization,
• Determine what content resonates with target audiences
• Gauge competitive intelligence
11
Source
COVER VIDEOS 🎥
FACEBOOK IS TESTINGVIDEO BRANDING ON PAGES
• Facebook is testing the video format in the traditional
‘Cover Photos’ space
• Mercedes-Benz & Narcos have added highly visual
videos that work well with looping
WHAT IS IT?
WHY IT MATTERS
• Brands now have an additional opportunity to
include bold visuals that help communicate their
brand’s personality through video
• Check with your Facebook reps for whitelisting
capabilities
12
PIXEL MEASUREMENT 📈
NEW ANALYTICS DASHBOARD
• A redesigned analytics portal that measures
audience behavior across both devices and
channels, including your app and website, to
optimize conversion and retention
• Automated insights surface valuable data and
trends
WHAT IS IT?
WHY IT MATTERS
• Enables a robust view of audience demographics
against customers and advertising target audiences
• Measures across channels, centralizing data against
Pages, Messenger bots, web, and offline
• People centric approach enhances the ability to
understand and how the same people are
interacting with your business across devices and
channels
13
Source
SELF SERVE ADS + RETARGETING 🔗
SNAPCHAT ENHANCES THEIR MEDIA OFFERINGS
• Snapchat is following other platforms, adding
self-serve ad buying (for video Snap ads) and
engagement retargeting tactics
• The ad buying tools roll out this month
across the US, UK, Canada, France, Germany,
Australia, and more.
WHAT IS IT?
WHY IT MATTERS
• Streamlines the ability for marketers and media
agencies to easily and quickly purchase advertising
against a specific audience
• Retargeting improves how brand’s tackle their social
strategies on the platform with the ability to follow
up with engaged users moving them do a deeper
action, like conversion
14
Source
Self Serve Ad Buying Retargeting
INSTAGRAM IS ON 🔥
DIRECT RESPONSE ADVERTISING
• Instagram continues to evolve its ad offerings with the release of
new objectives for Story ads, which rolled out in March 2017
• Advertisers can now purchase these ads against Direct
Response objectives, includingTraffic, Conversions, and Mobile
App Installs
• Users swipe up on the ad to open the link
WHAT IS IT?
WHY IT MATTERS
• Like Facebook, Instagram is moving more and more to
DR objectives to further establish the channel as a
mechanism for driving traffic and conversions
• Marketers can now test against multiple ad placements
across Facebook, Messenger,Audience Network, and
Instagram to understand where there audience is most
likely to convert
15
Source
INSPIRATION
16
SELLING CONTENT 💸
TIPS ON CONTENT BEST PRACTICES
• Follow brands whose business is to sell
content
• Look at Pages that feature content
around News, Food Recipes, and talk
show programming
WHAT IS IT?
WHY IT MATTERS
• Theses brands directly rely on content
consumption to fuel business growth
• Their unique business model requires them to
constantly be ahead of the curve delivering on
best practices and innovations that help them
stand out and compete
• Square (1x1) aspect ratios and text overlays have
become common practice
17
Source
KFC & TEENS )🍗+
DESIGNING ENGAGING EXPERIENCES
• Using Snapchat, KFC (UK & AUS) connects with their fans
by providing playful opportunities to experience the
brand
• Special unlock-able Snapchat filters (Colonel)
• Snapchat games (Freeze drink)
• KFC is pushing how the brand builds engaging
experiences for their consumers through the intersection
of out-of-home, digital, and social channels
WHAT IS IT?
WHY IT MATTERS
• KFC has demonstrated that they understand their
audience and their behaviors
• This audience spends a large amount of media time on
mobile devices when outdoors
• Tactics like the Filter help build buzz and social sharing
• Earlier execution led to an increase of in-store traffic by
23%
18
Source
🍗
Source
REBRANDING BELGIUM ,
FLIPPING THE SCRIPT | SOCIAL TO ATL
• Challenge: Improve the brand image of a country
without a strong brand identity
• Approach: Implement a Paid, Owned, and Earned
campaign with Social at the heart, highlighting the
many reasons why Belgium is awesome (in a typical
Belgian way)
WHAT IS IT?
WHY IT MATTERS
• The campaign reverses the way marketers tend to
approach large scale initiatives, launching with Social
before traditional above-the-line channels
• Audiences were segmented by interest categories and
targeted with relevant content that encouraged them to
discover the many reasons to visit Belgium
19
INTELLIGENCE
20
SOCIAL DMP 🎯
HOLISTIC AUDIENCE MANAGEMENT
• Data solution platforms, like Sprinklr and Salesforce, are
building advanced audience management solutions for
social, similar to DMP’s used in digital marketing
• These products build a holistic view of customers by
centralizing first and third party data across web, social,
email, ecommerce, and CRM.
WHAT IS IT?
WHY IT MATTERS
• Marketers can begin to streamline the process to
aggregate, match, and activate complex audience
segments
• With clear audience segments, you can generate, target,
and publish relevant ads with target marketing at the
most appropriate time, across multiple channels
21
Source
UNMETRIC 🔮
ROBUST COMPETITIVE INTELLIGENCE
• The platform combines advanced algorithms with
a team of human analysts to improve the ideation
process, and enhance brands’ ability to compare
and analyze their performance against the
competition
• Useful for Strategy, Media, and Content teams
WHAT IS IT?
WHY IT MATTERS
• Enables quick competitive intelligence across all
major social channels, including Pinterest and
LinkedIn
• Provides benchmarks for engagement garnered by
content
• Uses patented algorithm to predict instances of
social paid promotion, impressions, and reach of
that content
• Tip! Try out their free Discover tool
22
Source
THANK YOUTHANK YOU!
23
Paolo Sintobin
Associate Director
Social.Lab NYC
Thomas Crampton
Global Consulting Principal,
Marketing Transformation
OgilvyRED
Questions?

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State of Social VI: Brands on Social

  • 2. Paolo Sintobin Associate Director Social.Lab NYC Thomas Crampton Global Consulting Principal, Marketing Transformation OgilvyRED Hello!
  • 3. What’s the weather like in your city? Tell us where you’re dialing in from!
  • 4. Want this deck? It will be available for download shortly after the webinar on: slideshare.net/socialogilvy Ogilvy staff: It’s also on The Market! themarket.ogilvy.com Are you on the go? You can join our webinars on mobile, too! Download the GoToWebinar app from the App Store or Google Play
  • 5. STATE OF SOCIAL #6 THE LATEST RESEARCH, UPDATES, INSPIRATION, AND INTELLIGENCE IN SOCIAL MEDIA Paolo Sintobin Associate Director, Social.Lab NYC 5
  • 6. RESEARCH 6 INSPIRATION INTELLIGENCE UPDATES - SNAPCHAT PLACEMENT TESTING - TWITTER TAKEOVERS - CONTENT BEST PRACTICES - KFC & TEENS - REBRANDING BELGIUM - LINKEDIN - FACEBOOK - SNAPCHAT - INSTAGRAM - SOCIAL DMP - UNMETRIC
  • 8. SNAPCHAT AD TESTING 📊 STORIESVS DISCOVERY • Social.Lab tested ad effectiveness across both Snapchat ad placements, Stories & Discovery • We learned that there is a trade-off between the two placements: • Mass reach in the Stories placement • Engagement in the Discovery channel WHAT IS IT? WHY IT MATTERS • The Discovery placement is more expensive than the In- Between Stories placement • The Stories placement can reach a larger audience • The Discovery placement creates access to a qualitative and engaging audience • Data provides strategic guidance on how best to leverage these placements together (e.g. retargeting) 8 Stories Discovery 0 1 2 3 4 Stories Discovery -21% Avg. View Time Snap Ad 0 5 10 15 20 25 Stories Discovery -593% Avg. View Time Long Form Video €0.00 €2.00 €4.00 €6.00 €8.00 €10.00 Stories Discovery €0.00 €0.03 €0.05 €0.08 €0.10 Stories Discovery -159% -113% Cost per view at 75%CPM 0% 1% 2% 3% 4% 5% Stories Discovery -166% Swipe-up %
  • 9. TWITTER TAKEOVERS 👀 “TOP OF THE TWITTER FEED WINS THE DAY” • Study that analyzed the effectiveness of digital takeover • The study focused on the impact ofTwitter’s FirstView vs StandardView placements • And also,Twitter’s FirstView vs a traditional site takeover WHAT IS IT? WHY IT MATTERS • In-feed videos are viewed longer when located at the top of the feed (50% more) and twice as memorable • First view is most effective for building awareness • Tip! Creative leveraging this placement should be longer than Standard View ads • Standard view generates stronger ad favorability (trustworthiness) • Twitter First view had higher time on screen that a traditional site takeover, with an even greater impact when looking at mobile only • We continue to see increased movement towards mass reach tactics • Twitter First View • Facebook Reach & Frequency • Snapchat Max Reach 9 Source
  • 11. CONTENT INSIGHTS 🕵 UNCOVERING AUDIENCE & CONTENT INSIGHTS ON LINKEDIN • A customizable reporting API solution that empowers marketers to make data-driven content, creative, and targeting decisions on LinkedIn’s professional network • The insights data contains only anonymized, trend- and audience-level insights on categories of LinkedIn users in relation to their professional titles, executive level and skill sets • Ogilvy’s partnership allows for access to the entire dataset for any audience or brand WHAT IS IT? WHY IT MATTERS • Get additional insight into how people with specific job titles and skills interact on LinkedIn for use in media planning and optimization, • Determine what content resonates with target audiences • Gauge competitive intelligence 11 Source
  • 12. COVER VIDEOS 🎥 FACEBOOK IS TESTINGVIDEO BRANDING ON PAGES • Facebook is testing the video format in the traditional ‘Cover Photos’ space • Mercedes-Benz & Narcos have added highly visual videos that work well with looping WHAT IS IT? WHY IT MATTERS • Brands now have an additional opportunity to include bold visuals that help communicate their brand’s personality through video • Check with your Facebook reps for whitelisting capabilities 12
  • 13. PIXEL MEASUREMENT 📈 NEW ANALYTICS DASHBOARD • A redesigned analytics portal that measures audience behavior across both devices and channels, including your app and website, to optimize conversion and retention • Automated insights surface valuable data and trends WHAT IS IT? WHY IT MATTERS • Enables a robust view of audience demographics against customers and advertising target audiences • Measures across channels, centralizing data against Pages, Messenger bots, web, and offline • People centric approach enhances the ability to understand and how the same people are interacting with your business across devices and channels 13 Source
  • 14. SELF SERVE ADS + RETARGETING 🔗 SNAPCHAT ENHANCES THEIR MEDIA OFFERINGS • Snapchat is following other platforms, adding self-serve ad buying (for video Snap ads) and engagement retargeting tactics • The ad buying tools roll out this month across the US, UK, Canada, France, Germany, Australia, and more. WHAT IS IT? WHY IT MATTERS • Streamlines the ability for marketers and media agencies to easily and quickly purchase advertising against a specific audience • Retargeting improves how brand’s tackle their social strategies on the platform with the ability to follow up with engaged users moving them do a deeper action, like conversion 14 Source Self Serve Ad Buying Retargeting
  • 15. INSTAGRAM IS ON 🔥 DIRECT RESPONSE ADVERTISING • Instagram continues to evolve its ad offerings with the release of new objectives for Story ads, which rolled out in March 2017 • Advertisers can now purchase these ads against Direct Response objectives, includingTraffic, Conversions, and Mobile App Installs • Users swipe up on the ad to open the link WHAT IS IT? WHY IT MATTERS • Like Facebook, Instagram is moving more and more to DR objectives to further establish the channel as a mechanism for driving traffic and conversions • Marketers can now test against multiple ad placements across Facebook, Messenger,Audience Network, and Instagram to understand where there audience is most likely to convert 15 Source
  • 17. SELLING CONTENT 💸 TIPS ON CONTENT BEST PRACTICES • Follow brands whose business is to sell content • Look at Pages that feature content around News, Food Recipes, and talk show programming WHAT IS IT? WHY IT MATTERS • Theses brands directly rely on content consumption to fuel business growth • Their unique business model requires them to constantly be ahead of the curve delivering on best practices and innovations that help them stand out and compete • Square (1x1) aspect ratios and text overlays have become common practice 17 Source
  • 18. KFC & TEENS )🍗+ DESIGNING ENGAGING EXPERIENCES • Using Snapchat, KFC (UK & AUS) connects with their fans by providing playful opportunities to experience the brand • Special unlock-able Snapchat filters (Colonel) • Snapchat games (Freeze drink) • KFC is pushing how the brand builds engaging experiences for their consumers through the intersection of out-of-home, digital, and social channels WHAT IS IT? WHY IT MATTERS • KFC has demonstrated that they understand their audience and their behaviors • This audience spends a large amount of media time on mobile devices when outdoors • Tactics like the Filter help build buzz and social sharing • Earlier execution led to an increase of in-store traffic by 23% 18 Source 🍗 Source
  • 19. REBRANDING BELGIUM , FLIPPING THE SCRIPT | SOCIAL TO ATL • Challenge: Improve the brand image of a country without a strong brand identity • Approach: Implement a Paid, Owned, and Earned campaign with Social at the heart, highlighting the many reasons why Belgium is awesome (in a typical Belgian way) WHAT IS IT? WHY IT MATTERS • The campaign reverses the way marketers tend to approach large scale initiatives, launching with Social before traditional above-the-line channels • Audiences were segmented by interest categories and targeted with relevant content that encouraged them to discover the many reasons to visit Belgium 19
  • 21. SOCIAL DMP 🎯 HOLISTIC AUDIENCE MANAGEMENT • Data solution platforms, like Sprinklr and Salesforce, are building advanced audience management solutions for social, similar to DMP’s used in digital marketing • These products build a holistic view of customers by centralizing first and third party data across web, social, email, ecommerce, and CRM. WHAT IS IT? WHY IT MATTERS • Marketers can begin to streamline the process to aggregate, match, and activate complex audience segments • With clear audience segments, you can generate, target, and publish relevant ads with target marketing at the most appropriate time, across multiple channels 21 Source
  • 22. UNMETRIC 🔮 ROBUST COMPETITIVE INTELLIGENCE • The platform combines advanced algorithms with a team of human analysts to improve the ideation process, and enhance brands’ ability to compare and analyze their performance against the competition • Useful for Strategy, Media, and Content teams WHAT IS IT? WHY IT MATTERS • Enables quick competitive intelligence across all major social channels, including Pinterest and LinkedIn • Provides benchmarks for engagement garnered by content • Uses patented algorithm to predict instances of social paid promotion, impressions, and reach of that content • Tip! Try out their free Discover tool 22 Source
  • 24. Paolo Sintobin Associate Director Social.Lab NYC Thomas Crampton Global Consulting Principal, Marketing Transformation OgilvyRED Questions?