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Recruiters: How to Get
More Business (Part I)
Learn how to better connect with your buyers and build critical
relationships and credibility that will lead to more business.
Part 1 of a three-part series.
By John Vlastelica and Jenifer Lambert
Page 1




                                      Recruiters: How to Get
                                      More Business (Part I)
                                      Learn how to better connect with your buyers and
                                      build critical relationships and credibility that will lead
                                      to more business.
                                      By John Vlastelica and Jenifer Lambert


                                      Insights Into the Buy-Side
                                      No matter your location or industry, as a recruiter you’re always looking
                                      for better ways to do business. You want to work smarter, more quickly
                                      and do more with less. Your buyers – HR and hiring managers – feel the
                                      same way. To build your business, take cues from this three-part series of
                                      articles about:

                                            •   What you need to know about your buyers’ mindset
                                                to grow your business
                                            •   How you should engage with corporate recruiters and
                                                HR managers so you’re top-of-mind when they’re ready
                                                to work with an outside recruiter
                                            •   How to address the misperception that companies don’t
                                                need or want to work with you



   How do you address this common           “ I understand that you would like to fill this position on your
   perception held by Corporate HR            own. However, I have a candidate who won’t be responding
   and hiring managers?                       to your posting because she’s not actively looking for work.
                                              She’s currently employed and succeeding where she’s at. She
   “Many of the resumes I’m getting
   from recruiters are active job             is working through me on a confidential basis to be kept aware
   seekers. I can find those people           of opportunities that could be the next step in her career. I’d like
   on my own. Why pay a fee?”                 to have you speak with her as a comparison to the candidates
                                              you surface on your own. If you find a stronger candidate,
                                              there’s no harm done. You only pay a fee if you decide that
                                              she’s the right choice for this role. Are you willing to have an
                                              exploratory conversation with her on that basis?”




 4101 NW Urbandale Dr.
 Urbandale, IA 50322
 w w w.dice.com • 1.800.979.DICE(3423)
Page 2

                                     Best Practices for Developing Opportunity & Demonstrating Value

                                     Companies are posting jobs every day that create prospective business for you.
                                     But to convert these opportunities into closed business, you need to be savvy
                                     about uncovering the opportunities and demonstrating how and where you
                                     add real value.

                                         1. Leverage technology. Set up job search agents on your job boards
   Instead of asking for the                and on your target clients’ corporate career sites to learn about new
                                            openings. Watch for jobs that have been posted for more than 30 days.
   exclusive search, offer a                It’s quite possible that your client may have hit a wall with their own
   really strong candidate as a             efforts and they will be much more receptive to your offer of assistance.
   comparison to their internally           Also watch for roles that were posted, then taken down, and then
   generated candidates.                    reposted weeks or months later. The company may have frozen hiring
                                            temporarily, and – therefore – lost internal sourcing momentum. The
                                            fact that they’ve reopened a job may tell you that it’s a critical opening
                                            (or a bad hire was made); the HR team may need significant, immediate
                                            help to generate candidates.

                                         2. Be prepared to audition. When responding to a posted position,
                                            you must: 1) do something to differentiate yourself from every
                                            other recruiter who saw the same posting and 2) overcome a
                                            general reluctance your buyer may have to see candidates from an
                                            outside recruiter. Do this: Instead of asking for the exclusive search,
                                            offer a really strong candidate as a comparison to their internally
                                            generated candidates.

                                         3. Put a “game changer” on the field. Look beyond just chasing open
                                            requisitions and use high-value candidates to create openings. For any
                                            company, in any economy, there are some candidates they simply can’t
   Talk about the niche candidate
                                            afford not to hire. Ask a hiring manager: “What direct competitors
   sites you use, the personal              do you want to target? Are there key people that you know by name
   networks you’ve developed over           that you haven’t been able to successfully land in the past? Describe
   the years and your success at            the type of candidate who could make a huge difference in your
                                            business.” Once you know what type of talent this hiring manager will
   pulling passive candidates out
                                            find irresistible, have recruiting conversations with these candidates.
   of top companies.                        If they’re open to making a move, you make the introduction and reap
                                            the rewards.

                                         4. Show your sourcing expertise. Route your clients screened
                                            candidates that you have found. Give them insights into your sourcing
                                            expertise and tools in your toolbox. Talk about the niche candidate sites
                                            you use, the personal networks you’ve developed over the years, your
                                            success at pulling passive candidates out of top companies, and the
                                            speed at which you can develop a quality slate of candidates.



 4101 NW Urbandale Dr.
 Urbandale, IA 50322
 w w w.dice.com • 1.800.979.DICE(3423)
Page 3

                                         5. Strategically approach fee objections. In general, you never want
                                           to reduce your fee. But if we’re realistic, we know that sometimes we
                                           must to get a foot in the door. If you decide to offer a lower fee, don’t
                                           do it from a position of weakness. Instead, acknowledge their budget
                                           issues and let them know that you’re willing to temporarily work for a
                                           reduced fee during this first search (the “audition period”). But don’t
                                           just give it away. Negotiate something in return, like some money up
                                           front, faster payment terms, or a testimonial that you can use in your
                                           marketing materials upon placement. And when you invoice them,
                                           show – right on the invoice – your regular rate first, then the special
                                           discount, and then the final fee. Remind them that your “special,
                                           temporary deal” can also make them look like a cost cutter within
                                           their organization.




                                           About the Authors:
                                           John Vlastelica is a former Corporate Recruiting Director with
                                           Amazon.com and Managing Director of Recruiting Toolbox, Inc.,
                                           a consulting and training firm focused on helping corporate recruiters
                                           and hiring managers recruit better.
                                           www.RecruitingToolbox.com

                                           Jenifer Lambert is a VP with Terra Staffing Group, a Pinnacle Society
                                           recognized Executive Recruiter, and President of Elevate Performance
                                           Systems, LLC, a consulting and training firm that helps third party
 4101 NW Urbandale Dr.                     recruiters grow their business.
 Urbandale, IA 50322                       www.ElevatePerformanceSystems.com
 w w w.dice.com • 1.800.979.DICE(3423)

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Recruiters: How to Get More Business - Part 1

  • 1. Recruiters: How to Get More Business (Part I) Learn how to better connect with your buyers and build critical relationships and credibility that will lead to more business. Part 1 of a three-part series. By John Vlastelica and Jenifer Lambert
  • 2. Page 1 Recruiters: How to Get More Business (Part I) Learn how to better connect with your buyers and build critical relationships and credibility that will lead to more business. By John Vlastelica and Jenifer Lambert Insights Into the Buy-Side No matter your location or industry, as a recruiter you’re always looking for better ways to do business. You want to work smarter, more quickly and do more with less. Your buyers – HR and hiring managers – feel the same way. To build your business, take cues from this three-part series of articles about: • What you need to know about your buyers’ mindset to grow your business • How you should engage with corporate recruiters and HR managers so you’re top-of-mind when they’re ready to work with an outside recruiter • How to address the misperception that companies don’t need or want to work with you How do you address this common “ I understand that you would like to fill this position on your perception held by Corporate HR own. However, I have a candidate who won’t be responding and hiring managers? to your posting because she’s not actively looking for work. She’s currently employed and succeeding where she’s at. She “Many of the resumes I’m getting from recruiters are active job is working through me on a confidential basis to be kept aware seekers. I can find those people of opportunities that could be the next step in her career. I’d like on my own. Why pay a fee?” to have you speak with her as a comparison to the candidates you surface on your own. If you find a stronger candidate, there’s no harm done. You only pay a fee if you decide that she’s the right choice for this role. Are you willing to have an exploratory conversation with her on that basis?” 4101 NW Urbandale Dr. Urbandale, IA 50322 w w w.dice.com • 1.800.979.DICE(3423)
  • 3. Page 2 Best Practices for Developing Opportunity & Demonstrating Value Companies are posting jobs every day that create prospective business for you. But to convert these opportunities into closed business, you need to be savvy about uncovering the opportunities and demonstrating how and where you add real value. 1. Leverage technology. Set up job search agents on your job boards Instead of asking for the and on your target clients’ corporate career sites to learn about new openings. Watch for jobs that have been posted for more than 30 days. exclusive search, offer a It’s quite possible that your client may have hit a wall with their own really strong candidate as a efforts and they will be much more receptive to your offer of assistance. comparison to their internally Also watch for roles that were posted, then taken down, and then generated candidates. reposted weeks or months later. The company may have frozen hiring temporarily, and – therefore – lost internal sourcing momentum. The fact that they’ve reopened a job may tell you that it’s a critical opening (or a bad hire was made); the HR team may need significant, immediate help to generate candidates. 2. Be prepared to audition. When responding to a posted position, you must: 1) do something to differentiate yourself from every other recruiter who saw the same posting and 2) overcome a general reluctance your buyer may have to see candidates from an outside recruiter. Do this: Instead of asking for the exclusive search, offer a really strong candidate as a comparison to their internally generated candidates. 3. Put a “game changer” on the field. Look beyond just chasing open requisitions and use high-value candidates to create openings. For any company, in any economy, there are some candidates they simply can’t Talk about the niche candidate afford not to hire. Ask a hiring manager: “What direct competitors sites you use, the personal do you want to target? Are there key people that you know by name networks you’ve developed over that you haven’t been able to successfully land in the past? Describe the years and your success at the type of candidate who could make a huge difference in your business.” Once you know what type of talent this hiring manager will pulling passive candidates out find irresistible, have recruiting conversations with these candidates. of top companies. If they’re open to making a move, you make the introduction and reap the rewards. 4. Show your sourcing expertise. Route your clients screened candidates that you have found. Give them insights into your sourcing expertise and tools in your toolbox. Talk about the niche candidate sites you use, the personal networks you’ve developed over the years, your success at pulling passive candidates out of top companies, and the speed at which you can develop a quality slate of candidates. 4101 NW Urbandale Dr. Urbandale, IA 50322 w w w.dice.com • 1.800.979.DICE(3423)
  • 4. Page 3 5. Strategically approach fee objections. In general, you never want to reduce your fee. But if we’re realistic, we know that sometimes we must to get a foot in the door. If you decide to offer a lower fee, don’t do it from a position of weakness. Instead, acknowledge their budget issues and let them know that you’re willing to temporarily work for a reduced fee during this first search (the “audition period”). But don’t just give it away. Negotiate something in return, like some money up front, faster payment terms, or a testimonial that you can use in your marketing materials upon placement. And when you invoice them, show – right on the invoice – your regular rate first, then the special discount, and then the final fee. Remind them that your “special, temporary deal” can also make them look like a cost cutter within their organization. About the Authors: John Vlastelica is a former Corporate Recruiting Director with Amazon.com and Managing Director of Recruiting Toolbox, Inc., a consulting and training firm focused on helping corporate recruiters and hiring managers recruit better. www.RecruitingToolbox.com Jenifer Lambert is a VP with Terra Staffing Group, a Pinnacle Society recognized Executive Recruiter, and President of Elevate Performance Systems, LLC, a consulting and training firm that helps third party 4101 NW Urbandale Dr. recruiters grow their business. Urbandale, IA 50322 www.ElevatePerformanceSystems.com w w w.dice.com • 1.800.979.DICE(3423)