1. Tools for Internal Communication

2. About us
THE STORY OF OUR COMPANY
Headquartered in Auckland, New Zealand, with offices in the UK and USA SnapComms is a self-funded business that has
grown from small beginnings. Formed in 2007 to address the issue of information overload in the corporate environment. For
the financial year ended 31 March 2014, 98.4% of our sales were from export; our two biggest markets are the United States
and the United Kingdom.
We are a market led company, our priority has and always will be to listen to the needs of our customers and prospects in order
to provide the innovation they expect. While we have some in-house communications expertise, you cannot substitute this for
feedback from real customers..

3. INTRODUCTION
SnapComms develop and market employee communications software which allows large organisations to communicate more effectively with
staff by delivering important company messages directly onto their devices (PCs, MACs, smart phones and tablets). A key feature of the
solution is it bypasses email and guarantees delivery of the message (with full tracking available).
SnapComms’ software includes: Interactive screensaver messages , Computer wallpaper messages, Scrolling newsfeed headlines with
clickable message boxes, Pop-up emergency notifications and urgent desktop alerts, Pop-up quiz and survey tools, Employee-generated
magazines and newsletters.
SnapComms software use examples - Internal Communication, Outage Notification, Policy Communication, Hospital Communication, Security
Communication, Internal Marketing.
Features include employee and device targeting, unread message display recurrence and escalation options. Messages are measureable in
terms of their delivery and readership.
Take the tour – watch an introduction to SnapComms

4. About usOur Products
INTERNAL COMMUNICATION TOOLS
RSVP Invite Alert
Desktop Wallpaper
Magazine
Desktop Alert
Video Alert
Screensaver
A pop up alert that delivers video to
employees’ desktops.
A desktop alert which is ideal for
getting maximum attendance at
internal events
Tools to get employee attention ensuring
message cut-through for important
internal communications
Deploy screensavers as digital signage
for effective internal communication
User generated newsletter, delivered onto
employee screens
Publish messages onto desktop
backgrounds. Change and
sequence messages easily

5. About usOur Products
INTERNAL COMMUNICATION TOOLS
Survey
Quiz
Scrolling Ticker
RSS News Feed
A scrolling ticker to push out existing
RSS news feeds
Scrolling headlines with click through to
message windows, intranet or SharePoint
Measure attitudes, track trends and measure
the impact of internal communications
Reinforce internal communications and assess
capability with desktop quizzes
“SnapComms enables us to reach more personnel instantaneously where radios or pagers
may lose connectivity in some areas of the plant or may have been disabled.”
“Every time we had to use SnapComms for a real event, it has worked every time.”
“SnapComms is dynamite.”
Major Manufacturing Company
Head of Security

6. About usOur Products
KEY FEATURES OF THE VISUAL MESSAGING CHANNELS
MESSAGE SCHEDULING
MEASUREMENT
MESSAGE CUT THROUGH
MESSAGE TARGETING
MESSAGE RECURRENCE
CUSTOMIZATION
Ensure employees see important
internal communications
Tools to pre-schedule your internal
communications
Recurrence options help ensure cut
through for important employee
communications
Tools to target internal
communications to different groups of
employees in different ways
Customized features and reporting
allowing you to measure the
effectiveness of internal
communications
Customized templates and solutions
to suit your business needs

7. About usOur Products
THE REPORT CENTER
• SnapComms provide a range of tools and reporting options to make
internal communications measurement easier.
• The SnapComms content manager provides full reporting (message
visibility, recurrence statistics, cut-through, hyperlinks clicked, survey
and quiz results as well as more comprehensive reporting for the
internal social media channels). Reports can also be exported to
Excel and other formats or further analysis.
“What gets measured, gets managed.” Tom Peters

8. Our Services
THE PLATFORMS
• The SnapComms server side of the solution can be hosted by SnapComms and fully
managed in the SnapComms data center or locally hosted (in-house within the
organizations environment).
• SnapComms Servers – responsible for the creation, targeting and distribution of
content out to the Snap Client.
• SnapComms Client – easily deployed software that is installed locally on users’ PCs,
initiates regular communications with the SnapComms Servers and downloads and
manages the display of content onto the users’ computer screen.
CLOUD LOCAL PRIVATE CLOUD
http://www.snapcomms.com/tech-info/tech-info.aspx

9. Desktop
CHANNELS FOR MESSAGE DELIVERY
Mobile
Deliver messages to employees via desktops or mobile devices
SMS

10. Resources
THE LEARNING CENTER & KNOWLEDGE BASE
Tutorials, training webnairs, user guides &
white pages – The Learning Center has an
extensive library of information.
Search the hundreds of articles, how to guides,
FAQ’s & troubleshooting information at The
Knowledge Base.
The Learning Center
www.snapcomms.com
The Knowledge Base
support.snapcomms.com

11. tech.support@snapcomms.com
Global support
Remote and online assistance
Qualified technical experts dedicated to assisting our customers
Based in New Zealand at SnapComms HQ
CUSTOMER TECHNICAL SUPPORT SERVICE

12. Customization
BRANDING THE TEMPLATES
Branding is an important part of communication with your audience.
Consistent messaging helps develop brand engagement and customizing
the SnapComms tools helps generate greater employee awareness and
brand engagement.
Using creative customization of the tools for campaigns, message
importance…….
Provide us with the files specified in the template graphics guidelines and
we will have alerts and tickers ready to go in 3 business days. Magazine
templates take a little longer .

13. Meet the Team
OUR TEAM – ‘WE WILL BE IN TOUCH!’
RIYA MICHAEL KIM COOPER MATT EAST
Technical Support & Account
Exceutive
Account Manager Communications Manager

14. Meet the Team
OUR TEAM
KARL HAWTHORNE PHILIP NUNN SHELLEY O’CONNOR
Technical & Training Support Product Manager Graphics & Templates

15. Contact
KIM COOPER
TECHNICAL SUPPORT
SNAPCOMMS
CONTACT
SnapComms is headquartered in New Zealand on Aucklands North Shore at
Takapuna Beach. Our office is a 5 minute walk from the beautiful Hauraki Gulf. If you
are planning a trip to our shores please drop us a note – we will have the ‘Welcome’
mat out!
tech.support@snapcomms.com
United States: +1 855 639 0909
New Zealand: +64 9 950 3360
Australia: +61 3 88205606
Mobile: +64 27 211 7026
www.snapcomms.com