Presentation delivered by Craig Smith at Fusion in Sydney, Australia in September 2012. When XP and Scrum were devised over 10 years ago, they were created to improve the delivery of software development projects. As many enterprises have matured in the Agile adoption, many of the business users on IT projects are now attempting to use Agile approaches on their own non-IT projects. In this session we will cover using Agile in a non-IT environment and demonstrate how the original XP practices map extremely well over to business processes. And how those in SD can help your business counterparts.

1. Going
All
On Your Business
Craig
Smith

2. Welcome
Image: http://cdn.crushable.com/files/2012/09/office-space-hard-work-quote.jpg

3. Agile
Anyone?
Image: http://imperialphoenix.files.wordpress.com/2011/05/hands-up.jpg

4. Agile
Defined
Image: https://lh4.googleusercontent.com/-iMhOX34IuCM/TYbu4e7MKzI/AAAAAAAARF8/usib2hLUuqE/2011+03March+21+umbrellas1.JPG

5. Raccoon!
Image: http://www.animaldanger.com/images/cutest%20raccoon.jpg

6. So many
flavours!
Image: http://3.bp.blogspot.com/-AIjM67a7dZI/TicW6srI3MI/AAAAAAAAABM/dKPvLVJcUAg/s1600/icecream.jpg

7. 80% 40% We have
of IT Organisations* of all Organisations* crossed
the chasm
Image: http://upload.wikimedia.org/wikipedia/commons/d/d3/Technology-Adoption-Lifecycle.png
* according to Gartner

8. Days!
Happy
Image: © Fuzzy Door Productions / 20th Century Fox Television

9. crowd…
We have
sorted the IT
development
Images: © TalkbackThames http://spoilertv.co.uk/images/cache/archived-old-shows/the-it-crowd/season_1/itcrowd-01_FULL.jpg

10. areas…
always so
We are not
good in other
Image: © Universal Television http://mimg.ugo.com/200910/11515/the-office.jpg

11. Why is
all this
important?
mage: http://2.bp.blogspot.com/-tdA28Ug9zuU/T57Q0W9jjaI/AAAAAAAAA8k/m1GSCVgUk0Y/s400/bush-thinking-hard.jpg

12. Knowledge
Economy
Source: http://whatmatters.mckinseydigital.com/internet/using-technology-to-improve-workforce-collaboration
Production
15%
Knowledge
47%
Transaction
38%
Projected Types of Workers, share of US workforce (2011)

13. Economy
Knowledge
90%
Knowledge
10%
Transaction
Types of workers (Financial Industry)
Source: http://www.apo-tokyo.org/00e-books/IS-02_TrainingKnowledgeWorkers/IS-02_TrainingKnowledgeWorkers.pdf

14. Agile
Industrial
Revolution
Information
Forrester Research 2012
Image: © Forrester Research http://cdn3.cio.co.uk/cmsdata/features/3351316/Forrester_age_of_customer.jpg

15. Let’s
ponder
the Agile
Manifesto
Responding to
change
over
following a
plan

16. And the
underlying
principles
Build projects
around motivated
individuals.
Give them the
environment and
support they need,
and trust them to
Our highest priority
get the job done.
is to satisfy the
Agile processes customer
promote sustainable through early and
development. The continuous delivery
sponsors, developers, of valuable software.
and users should be
able to maintain a
constant pace
indefinitely.
17

17. Change
software
to
solutions
Responding to
change
over
following a
plan

18. XP is:
Extreme Programming
Extreme (Software) Projects
Extreme Process
Extreme Practices
Extreme Passion (People)
Extreme Payback (Profit)

19. Projects
(Software)
XP: Extreme
Image: http://pathfindersoftware.com/wp-content/uploads/2fb9dec6-e764-419e-835c-00bb20c7b03a1.jpg

20. Water Scrum Fall
Upfront project Iterative and Controlled,
planning adaptive infrequent
process that approach to production
typically achieving the release cycle
happens overall plan that that is governed
between IT and was first laid by
the business. out in the organizational
'Water' stage. policy and
infrastructure
Water- limitations
Scrum-Fall

21. projects
IT projects
are business
Image: http://www.37days.com/images/2007/08/31/us_and_them_map_2.jpg

22. Process
XP: Extreme
Image: http://www.toothpastefordinner.com/020605/panflute-flowchart.gif

23. mostly
translate
processes
Our current
Images: http://cdn-premiere.ladmedia.fr/var/premiere/storage/images/fluctuat/diaporamas/15-repliques-de-jeux-video-a-connaitre-ou-a-eviter-316311

24. Scrum
Image: http://blogs.conchango.com/Admin/ImageGallery/blogs.conchango.com/Colin.Bird/Scrum%20Overview%20Diagram.png

25. eXtreme
Programmming
Image: Beck, Kent – Extreme Programming Explained: Embrace Change

26. Kanban
Image: http://blog.crisp.se/henrikkniberg/images/kanban-example.jpg

27. Kanban is
everywhere
Image: http://jsmw.files.wordpress.com/2009/09/img_4242.jpg

28. work &
queues
Kanban
reactive
good for
Image: http://www.flickr.com/photos/seattlemunicipalarchives/3746038289 http://www.flickr.com/photos/fernando/226930122

29. Scrum,
Kanban
evolve to
Start with
Scrumban:
Image: http://www.flickr.com/photos/fernando/226930122

30. “…broke the rules, challenged the bureaucratic system that stifled
innovation and hindered progress; spelled out 14 rules and practices." 1943
Skunkworks
at Lockheed
Martin
Image: http://www.nationalmuseum.af.mil/shared/media/photodb/photos/060728-F-1234S-009.jpg

33. “…strives for the absolute elimination of waste, overburden and
unevenness to allow members to work smoothly and efficiently.” 1948
Image: http://www.business-improvement.eu/lean/Toyota_brand.jpg
Toyota
Production
System
(Lean)

35. Lean
Startup
Image: http://wiredbusinessconference.com/media/notes/Session_11_660x515.jpg

36. Build
Learn
Measure
Image: http://banditfox.com/blog/wp-content/uploads/2012/07/lean_startup.jpg

37. XP:
Extreme
Practices
Image: http://artegami.com/wp-content/uploads/2007/08/toysrus_karate_kid.jpg

38. XP
Practices
Image: Beck, Kent – Extreme Programming Explained: Embrace Change

39. Invest the time if the solution is important!
Avoid signoffs and handoffs Onsite
Customer
Image: http://www.cubefigures.com/graphics/IThome.jpg

40. React to inevitable changes
Adaptive planning techniques
Planning
Game

41. Metaphor
Understand the problem
Elevator pitch, vision box, as-is / to-be map
Image: http://www.sametz.com/roundthesquare/wp-content/uploads/2010/01/ElevatorFloorIndicator.jpg

42. Image: http://www.m-t-d.co.uk/images/06.Feedback.jpg
40 Hour
Week Sustainable pace
Timeboxing or continuous flow

43. Refactoring
Safe to fail environment
Build modular and by value/risk
Image: http://sphotos-a.xx.fbcdn.net/hphotos-ash4/s720x720/319372_10151030093412988_197252210_n.jpg

44. Simple statements and documentation
Simple solutions
Simple
Design
Image: http://files.customize.org/thumbnails/larger/60916.jpg

45. Pair
Programming
Wisdom of the crowd
Pair for cross skilling and better solutions
Image: http://www.iai.uni-bonn.de/~gk/XPandProgramTransformation/XP-teddybear-by-clementine-nemo.jpg

46. Testing
Build quality in
Understand your definition of done first
Image: http://www.mabishu.com/wp-content/uploads/2012/04/tdd-red-green-refactor-diagram.gif

47. Story
Card

48. Acceptance
Criteria

49. Small iterative cycles
Short Release often
Releases
Image: http://images.askmen.com/blogs/news/the-big-bang-experiment.jpg

50. Windows 7
Deployment

51. Make Your
Image: http://img4.allyou.com/i/2008/06/cut-utility-bills-l.jpg?400:400
Progress Visible

52. Standardisation
Self empowered decision making
Coding
Standards
Image: http://2.bp.blogspot.com/-juGlA-xWdao/TcEw_xrloqI/AAAAAAAAACI/u-nXQ0--sUo/s1600/Exactly+Why+Do+We+Dream+Of+Possessing+Partic

53. Working as a team
Product centric model
Collective
Ownership

54. Integrate with other teams, including IT
Continuous Always have a solution you can showcase
Integration
Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg

55. XP:
Passion
Extreme
Image: © Vestron Pictures http://st-listas.20minutos.es/images/2008-11/63607/750738_640px.jpg?1228430376

56. Break
Culture
Existing
Image: http://images.theage.com.au/2010/12/27/2110222/yoplait_yoghurt_420-420x0.jpg

57. Drive
Image: http://blogs.salleurl.edu/project-management/files/2010/10/dan_pink21.jpg

58. Extreme
HR
Image: http://www.temple.edu/hr/departments/compensation/images/HierarchyPicture_010.jpg
Netflix has no vacation policy or tracking!
“There is no clothing policy at Netflix, but no one
has come to work naked lately.” (Patty McCord, Netflix)

59. Reviews
Performance
Image: http://www.rd.com/images/cartoons/0611-MarkAnderson2-d.jpg

60. Are your
technical
resources
craftsman?
61
Image: © Touchstone Television http://dvdmedia.ign.com/dvd/image/article/635/635195/home-improvement-the-complete-second-season-20050720

61. Manifesto for
Software
Craftsmanship

62. Payback
XP: Extreme
Image: http://blog.hj60.com/aussiemoney.jpg

63. motivation?
What is your
Image: http://6.mshcdn.com/wp-content/uploads/2010/09/iStock_000012514711XSmallEDIT.jpg

64. Beyond Budgeting
Image: http://www.juergendaum.com/bb_e-Dateien/Slide1_e.JPG

66. Agile
Marketing
Image: http://www.chiefmartec.com/post_images/agile_marketing_10_principles.jpg

67. Extreme
Governments
Image: http://innovationgames.com/wp-content/uploads/2011/02/SJCbudgetgames52.jpg

68. Extreme
Manufacturing

69. Wikispeed

70. Wrap Up
Image: © Chuck Lorre Productions http://zuriest.files.wordpress.com/2011/12/bath-item-gift1.jpg

71. XP is:
Extreme Programming
Extreme (Software) Projects
Extreme Process
Extreme Practices
Extreme Passion (People)
Extreme Payback (Profit)

72. Suncorp Group includes leading general insurance,
banking, life insurance, superannuation and
investment brands in Australia and New Zealand.
The Group has around 16,000 employees and
Thankyou
relationships with nine million customers. It is a Top
25 ASX listed company with over $95 billion in
assets. Suncorp has five core businesses: Personal
Insurance; Commercial Insurance; Vero New
Zealand; Suncorp Bank and Suncorp Life. These are
supported by corporate and shared services
divisions.
(http://www.suncorp.com.au)
Craig Smith
http://www.suncorp.com.au
http://www.craigsmith.id.au
craig.smith@suncorp.com.au
craig@craigsmith.id.au Questions?
@smithcdau