In the Smart Cities project, MEMORI wrote a Framework paper, describing the ‘smart digital city’ in 10 characteristics. Based on this framework paper a self assessment tool was developed, allowing the Smart Cities project partners to define their goals and evaluate their developments in the digitization of their services. This presentation describes and summarizes the framework paper and assessment tool and its results.

1. Shaping the framework for the
Smart City
Elke Van Soom
Memori – Lessius Mechelen
Juli 1st 2011

2. need for a common „definition‟
360° view of the Smart (Digital) City

3. Two objectives
• Framework for local and regional authorities who
want to develop a balanced and comprehensive
local e-government policy
• Analysis tool which potentially allows to map out
the most important realizations of the “smart”
digital city

4. for the
digital
client
for the
is sustainable digital
community
is innovative for the
and digital
experimenting citizen
The Smart
City
for the
is an inclusive
digital city
digital city
economy
and its
technological for the
and visitor of the
organizational for digital digital city
preconditions city servants
& represen-
tatives

5. for the
knows its clients and
digital
client
their digital needs
electronic products
and services are client
friendly
The Smart
online information
City and client services
meet the elementary
quality criteria

6. for the
digital
community
support for local
communities‟ digitization
digital community building
The Smart
City

7. for the
digital
citizen
The Smart
digital applications to support
an City and democratic
open
government
digital applications as tools for
citizen empowerment and
participation

8. The Smart
City
is an inclusive
digital city
accessability information and
services
active stimulation of computer
usage amongst all target groups

9. The Smart
City
digital channels for informing,
convincing and retaining city
visitors (tourists)
online planning & sharing for for the
visitor of the
digital city
tourists
city website provides
information for non residents

10. The Smart
City
best possible environment for
co-workers and representatives
to work digitally
for digital
city servants
& represen-
tatives

11. The Smart
City
strategic e‐government policy
plan
and its
technological
technologically facilitating the
and
organizational
preconditions
different policy domains
information security
intergovernmental cooperation

12. The Smart
business friendly website and
City
for the
digital city
e‐policy
economy
digital supports local business
community

13. on track newest developments
is innovative
and
experimenting
experiments and pilot projects
in new technologies and
The Smart
methodologies
City
quality control and
development
intervision and experience
sharing

14. is sustainable
reducing waste
preventing information
overload
The Smart
sustainable e‐services
City

15. • Characteristics Smart Digital City
• Evaluation tool based on Smart
Cities Framework Paper
• Self assessment tool
– Realisations
– Goals and ambitions
– Comparison / best practices

21. • momentary impression
• realization vs. ambition
• evolution
• comparison = indicative

22. Elke Van Soom
MEMORI – Lessius Mechelen
+32 15 369.311
elke.van.soom@mechelen.lessius.eu
www.memori.be