Tour operators are responsible for operating and providing vacation through contracting, booking and packaging various components together (hotel, transportation, meals, guides, optional tours and sometimes flights).
This document discusses different types of tour operations including travel agencies, online travel agencies, tour operators, destination marketing organizations, and other organizations. It describes travel agencies as intermediaries between suppliers and travelers. Online travel agencies allow users to choose trip components based on price. Tour operators package and sell all or most trip components. Types of tour operators include inbound, outbound, domestic, ground, and receptive operators.
The document discusses the relationship between hospitality, travel, and tourism. It notes that while travel encompasses all movement of people, tourism specifically refers to travels involving visiting attractions and enjoying hospitality services. The industries are interdependent, with attractions, accommodations, transportation, and other services relying on each other. Tour packages combine multiple components for convenience. Frequent flyer and guest programs incentivize return visits. The document also outlines different types of travel intermediaries and how they distribute travel products and services.
Business of Inbound tour operators at a glanceDoanh Tưng Tửng
This document provides an overview of the structure of the international travel industry. It defines key terms like inbound/outbound operators and discusses the different types of travel operations including travel agencies, tour operators, ground operators, and local service providers. The main types of operations are described in terms of their target markets, the products and services they offer, and their typical distribution channels. Understanding the structure of the industry and roles of different players is important for tour operators to make strategic business decisions.
Md. Shaifullar Rabbi gave a seminar on the challenges and opportunities in tour guiding. The seminar covered topics such as the history and components of tourism and hospitality industries, types of tour operators, responsibilities and requirements of tour guides, challenges and opportunities in tour guiding careers, current trends in tourism, and the contributions of travel and tourism to the world and Bangladeshi economies. The seminar provided an overview of the tourism and hospitality fields and insight into pursuing a career as a tour guide.
Tour operators organize and package different elements of the tourism experience like transportation, accommodation, food, and other services into inclusive package tours. They purchase these elements in bulk from suppliers at discounts and then sell the packaged tours through travel agents or directly to customers. The main types of tour operators are mass market operators that sell high volumes of package tours, specialist operators that focus on specific destinations or types of tours, domestic operators that offer tours within a country, and inbound operators that organize tours for international visitors to a country. Tour operators traditionally relied on printed brochures distributed through travel agents to market and sell their package tours, but now also use websites and online marketing.
A lecture on Intermediaries and their role in the tourism industry for the subject Principles of Tourism II for the students enrolled in the College of International Tourism and Hospitality Management of the Lyceum of the Philippine - Cavite campus.
Destination Management in Da Nang, Hue, Quang Namduanesrt
This document discusses destination management for the cities of Đà Nẵng, Huế and Quảng Nam in Vietnam. It defines destination management organizations (DMOs) and their role in coordinating tourism development, marketing and sustainability efforts. DMOs bring together public and private sector stakeholders. The document also provides examples of DMO models in Indonesia and the United Kingdom, and outlines next steps to establish a joint roadmap and action plans for the three Vietnamese destinations.
The Roles and Functions of Travel Agents (Travel Agency & Tour Operations)Md Shaifullar Rabbi
The presentation summarizes the roles and functions of travel agents. It discusses what a travel agency is and how they make travel arrangements. It then describes the different types of travel agencies, including retail and wholesale agencies. Specific agency functions are outlined such as travel information, reservations, ticketing, and tour packaging. Common travel terminology and the skills required of agency personnel are also summarized.
This document discusses different types of tour operations including travel agencies, online travel agencies, tour operators, destination marketing organizations, and other organizations. It describes travel agencies as intermediaries between suppliers and travelers. Online travel agencies allow users to choose trip components based on price. Tour operators package and sell all or most trip components. Types of tour operators include inbound, outbound, domestic, ground, and receptive operators.
The document discusses the relationship between hospitality, travel, and tourism. It notes that while travel encompasses all movement of people, tourism specifically refers to travels involving visiting attractions and enjoying hospitality services. The industries are interdependent, with attractions, accommodations, transportation, and other services relying on each other. Tour packages combine multiple components for convenience. Frequent flyer and guest programs incentivize return visits. The document also outlines different types of travel intermediaries and how they distribute travel products and services.
Business of Inbound tour operators at a glanceDoanh Tưng Tửng
This document provides an overview of the structure of the international travel industry. It defines key terms like inbound/outbound operators and discusses the different types of travel operations including travel agencies, tour operators, ground operators, and local service providers. The main types of operations are described in terms of their target markets, the products and services they offer, and their typical distribution channels. Understanding the structure of the industry and roles of different players is important for tour operators to make strategic business decisions.
Md. Shaifullar Rabbi gave a seminar on the challenges and opportunities in tour guiding. The seminar covered topics such as the history and components of tourism and hospitality industries, types of tour operators, responsibilities and requirements of tour guides, challenges and opportunities in tour guiding careers, current trends in tourism, and the contributions of travel and tourism to the world and Bangladeshi economies. The seminar provided an overview of the tourism and hospitality fields and insight into pursuing a career as a tour guide.
Tour operators organize and package different elements of the tourism experience like transportation, accommodation, food, and other services into inclusive package tours. They purchase these elements in bulk from suppliers at discounts and then sell the packaged tours through travel agents or directly to customers. The main types of tour operators are mass market operators that sell high volumes of package tours, specialist operators that focus on specific destinations or types of tours, domestic operators that offer tours within a country, and inbound operators that organize tours for international visitors to a country. Tour operators traditionally relied on printed brochures distributed through travel agents to market and sell their package tours, but now also use websites and online marketing.
A lecture on Intermediaries and their role in the tourism industry for the subject Principles of Tourism II for the students enrolled in the College of International Tourism and Hospitality Management of the Lyceum of the Philippine - Cavite campus.
Destination Management in Da Nang, Hue, Quang Namduanesrt
This document discusses destination management for the cities of Đà Nẵng, Huế and Quảng Nam in Vietnam. It defines destination management organizations (DMOs) and their role in coordinating tourism development, marketing and sustainability efforts. DMOs bring together public and private sector stakeholders. The document also provides examples of DMO models in Indonesia and the United Kingdom, and outlines next steps to establish a joint roadmap and action plans for the three Vietnamese destinations.
The Roles and Functions of Travel Agents (Travel Agency & Tour Operations)Md Shaifullar Rabbi
The presentation summarizes the roles and functions of travel agents. It discusses what a travel agency is and how they make travel arrangements. It then describes the different types of travel agencies, including retail and wholesale agencies. Specific agency functions are outlined such as travel information, reservations, ticketing, and tour packaging. Common travel terminology and the skills required of agency personnel are also summarized.
This document discusses tourism distribution channels and intermediaries. It summarizes that intermediaries bring buyers and sellers together in the tourism industry by transforming goods and services for consumer purchase. This benefits consumers through lower prices and access to specialists' knowledge, and benefits producers and destinations through increased sales and international marketing. Common intermediaries are tour operators, who organize package tours by negotiating contracts and adding a markup. The role of travel agents is also described as advising clients and making reservations on behalf of tour operators without taking ownership of products.
Destination Management & DMO Stories. A focus on commercial strategies.Matteo Ciccalè
Lesson for the Master in Tourism Management of IULM University about Destination Management Organization, a special focus on e-commerce technologies and strategies.
A travel agency acts as an intermediary between customers and suppliers of travel services like airlines and hotels. They sell travel products and services on behalf of suppliers and make a profit from the difference between the discounted price they receive and the advertised price customers pay. Travel agencies have departments for marketing, reservations, documentation, and more. Tour operators design and sell packaged travel products directly to customers or through travel agencies.
This document outlines the key steps involved in tour planning and operation, including researching destinations, negotiating with suppliers, pricing packages, marketing tours, and carrying out pre-tour preparations. It discusses the planning, negotiation, administrative, marketing and departure stages of the tour operating process. It also describes negotiating with airlines and hotels, pricing strategies, and the duties of overseas representatives during tours.
Role of distribution channels in marketing tourism products and servicesAMALDASKH
- Tourism marketing involves identifying consumer needs and satisfying them better than competitors through the combined efforts of tourism organizations and businesses. This aims to maximize tourist satisfaction and generate profits.
- Distribution systems move tourism products from production to consumption, which is challenging as consumers must travel to destinations and products are perishable. Channels involve producers, intermediaries like travel agents and tour operators, and retailers who connect to consumers.
- Technology has impacted tourism distribution through computer reservation systems, electronic ticketing, the internet, and may eventually reduce intermediaries through online operations. Understanding distribution systems and industry roles is key to business success in tourism.
The document discusses different types of distribution channels used in the travel industry, including one-level, two-level, and three-level channels. It also describes key participants in the industry like travel agents, tour operators, consolidators, and specialty channelers. Travel agents act as intermediaries between suppliers and customers, while tour operators purchase and package various travel components together for sale.
Chapter 1 Tourist Destination Development (Destination Management)Md Shaifullar Rabbi
The document discusses various topics related to tourism destination development including inventory of tourist attractions, types of tourism products, phases of tourism product development, challenges in developing new tourism products, tourism master plan guidelines, resort development process, tourism destination area development, and types of tourism destinations. It provides information on cultural, religious, scenic, and entertainment attractions. It also outlines the conceptualization, design, feasibility analysis, commitment, and management phases of resort planning and development.
Introduction to destination managementKalam Khadka
A tourism destination is defined as a region where tourists spend at least one overnight. It consists of attractions, infrastructure, amenities, and resources. Destination management involves coordinating all of these elements through a Destination Management Organization (DMO) to create suitable environments, effectively market the area, and ensure a quality experience. The DMO leads local stakeholders from public and private sectors to develop collaborative strategies and plans through mechanisms like working groups and joint projects.
The document discusses the tourism industry and travel agencies. It provides statistics on historical and projected tourism growth from 1950 to 2020. It also discusses the role and types of travel agencies, including how they operate and the different business models like independent agencies, miniples, multiples, and mega agencies. The impacts of tourism on poverty and other industries are also mentioned.
This document provides an introduction to destination management. It defines key concepts like tourism destination, destination management organization, and destination management. It explains that a destination management organization's role is to lead and coordinate tourism activities and partners through a coherent strategy. Effective destination management requires analyzing a destination's situation, identifying opportunities, setting objectives, and implementing marketing and development plans. The success of a destination depends on having an effective destination management model, vision and leadership, and strategic planning.
Travel agents can be either retail agents who sell directly to customers, or wholesale agents who sell to other agencies. They organize travel by assembling different components like accommodation, transportation, and activities. Full service agencies handle all types of travel while specialized agencies focus on certain interests or business travelers. Online travel agents allow customers to book travel online. The key functions of travel agencies are providing information, planning itineraries, making reservations and payments, and coordinating with suppliers.
LO1 Understand the tour operators industry within the travel and tourism sector
Tour operators: as defined by EU Package Travel Directive; different types of tour operators including outbound operators, domestic operators, incoming operators, specialist operators, direct sell operators Industry: identification of major tour operators including their origins, ownership, market segments, competition, identification of specific operators within each category; scale eg number of passengers carried, market share, turnover; products and services to meet different markets; vertical and horizontal integration in leading operators; impact of integration; European and global links; trends to include changing trends in holidays (eg mass market tourism to customisation, product range, all-inclusive holidays), expansion of the cruise market; environmental awareness of tour operators, responsible tourism; effect of economy and other external factors eg discounting, emergence of e-commerce, budget airlines; role of trade bodies including The Travel Association (ABTA), Association of Independent Tour Operators (AITO), Federation of Tour Operators (FTO), UKinbound, the UK Civil Aviation Authority (CAA)
Difference between tour operator and travel agent10th
A tour operator is responsible for arranging all aspects of a tour such as transportation, accommodation, meals, guides, and optional activities. They contract with various service providers and package the components together. Tour operators focus on select destinations and provide convenient travel options for tourists. A travel agent sells tour packages to clients and acts as an intermediary between tour operators and customers, helping clients book packages that meet their needs and budgets.
The document provides information about the history and development of travel agencies and tour operations. It discusses how Thomas Cook established the first travel agency in 1841 in England and organized excursions for customers. It also outlines the roles of major travel agencies like American Express. The document then covers the functions of tour operators and types of tour operations. It concludes by discussing travel agent organizations like PATA and ASTA.
Destination Management Public Sector and Tourism Policy Destination Image Development Attributes of Destination Destination Planning Destination Development and Sustainable Future
Destination Management Organization Overview and Toolkit Presentation to USAIDDavid Brown
A background on moving from competitive clusters to destination management organizations. An overview of the Destination Management Organization Toolkit developed by the Global Sustainable Tourism Alliance for the United States Agency for International Development.
Int. Module: An Introduction to Destination Management (2)Raul Revuelta
1. A tourism destination is defined as a physical space where tourists spend at least one night and includes attractions, amenities, and resources to meet tourist needs.
2. Destinations can be any scale from a country down to a specific town or site and incorporate various stakeholders like communities and businesses.
3. Destination management coordinates all elements of a destination including creating an environment, marketing, and delivering experiences to attract visitors and meet their expectations. The destination management organization leads these efforts.
The tourism industry is divided into eight sectors: accommodation, adventure tourism and recreation, attractions, events and conferences, food and beverage, tourism services, transportation, and travel trade. Accommodation includes a vast array of lodging options for travelers to consider. Adventure tourism involves recreational activities and experiences that allow learning about nature and culture. Attractions are places tourists visit for their natural or cultural value, history, or beauty. Events and conferences contribute significant funds to local communities through visitor spending. The food and beverage sector supplies establishments for food and drink consumption. Tourism services comprise organizations that support the needs of the industry. Transportation provides movement and enjoyment for tourists via air, ground, rail, and water. The travel trade sector books
The Role Of DMOs In The Tourism EcosystemAnna Pollock
The document discusses the changing role of destination marketing organizations (DMOs) in the tourism ecosystem. It argues that DMOs should adopt a new role of enabling collaboration within "destination webs", which are interconnected communities of tourism-related businesses. DMOs should focus on developing brands, serving visitors, empowering businesses, and bringing benefits to host communities. Rather than controlling operations, DMOs should encourage communication and allow collaborative solutions to emerge organically. Lessons can be learned from complex adaptive systems found in nature.
A tour operator is defined as a person or business that makes arrangements for travel services, including carriage of tourists and their luggage, lodging, transportation, entertainment, sightseeing excursions, or guide services. Tour operators design, develop, market, and operate trips, selling packages through travel agents, corporations, non-profits, or directly to consumers. They interact with sponsors by developing itineraries, marketing trips, and handling administrative tasks like reservations and payments.
Tour Packages and Itinerary Preparation .pptxPankaj Chandel
Package holidays, popularly known as a tour package or simply the word ‘tour’ in the travel and tourism industry refers either to a package tour escorted or not escorted by the tourist guide.
When we say tour package, it means a pre-arrangement, prepaid trip that combines two or more travel components like airfare, airport transfer, accommodation, and other services. Practically, to define the tour package concept is complex one rather understand.
Holloway defines a tour package as “a total tourism product consisting of transportation from the market area to the destination, accommodation at the destination and recreational activities promoted by the tourists.”
According to Gregorg “a tour package is advertised journey including specific features, arranged and promoted with tour literature by a tour operator and paid for in full by the tourists before starting the tour.”
Technically, a package tour/tour package is a total tourism product as it generally includes transport from the origin place to the destination, accommodation at an en route place or at the destination and other recreational or travel services. These components are purchased by an individual, firm or company called the ‘tour operator‘. He combines all the travel components in a package and sells them at all-inclusive prices to the clients.
The term ‘tour’ was in vogue as early as 1670. The Britishers traveled to widen their knowledge of the continent, especially to study the culture and social life. This practice was gradually adopted by other lovers of cultural centers.
The result of the process was that many European historic and cultural centers were opened to the British tourist. By the early 1730’s the small fishing resorts around the British coast begin to attract tourists seeking to their diseases by drinking the sea-water or by immersing themselves in it.
The introduction of a rail link between the major centers in 1830, had a profound impact on the pleasure travelers for the first time. Many entrepreneurs began to inspire rail travel by organizing excursions for the public at discounted offers.
This document discusses tourism distribution channels and intermediaries. It summarizes that intermediaries bring buyers and sellers together in the tourism industry by transforming goods and services for consumer purchase. This benefits consumers through lower prices and access to specialists' knowledge, and benefits producers and destinations through increased sales and international marketing. Common intermediaries are tour operators, who organize package tours by negotiating contracts and adding a markup. The role of travel agents is also described as advising clients and making reservations on behalf of tour operators without taking ownership of products.
Destination Management & DMO Stories. A focus on commercial strategies.Matteo Ciccalè
Lesson for the Master in Tourism Management of IULM University about Destination Management Organization, a special focus on e-commerce technologies and strategies.
A travel agency acts as an intermediary between customers and suppliers of travel services like airlines and hotels. They sell travel products and services on behalf of suppliers and make a profit from the difference between the discounted price they receive and the advertised price customers pay. Travel agencies have departments for marketing, reservations, documentation, and more. Tour operators design and sell packaged travel products directly to customers or through travel agencies.
This document outlines the key steps involved in tour planning and operation, including researching destinations, negotiating with suppliers, pricing packages, marketing tours, and carrying out pre-tour preparations. It discusses the planning, negotiation, administrative, marketing and departure stages of the tour operating process. It also describes negotiating with airlines and hotels, pricing strategies, and the duties of overseas representatives during tours.
Role of distribution channels in marketing tourism products and servicesAMALDASKH
- Tourism marketing involves identifying consumer needs and satisfying them better than competitors through the combined efforts of tourism organizations and businesses. This aims to maximize tourist satisfaction and generate profits.
- Distribution systems move tourism products from production to consumption, which is challenging as consumers must travel to destinations and products are perishable. Channels involve producers, intermediaries like travel agents and tour operators, and retailers who connect to consumers.
- Technology has impacted tourism distribution through computer reservation systems, electronic ticketing, the internet, and may eventually reduce intermediaries through online operations. Understanding distribution systems and industry roles is key to business success in tourism.
The document discusses different types of distribution channels used in the travel industry, including one-level, two-level, and three-level channels. It also describes key participants in the industry like travel agents, tour operators, consolidators, and specialty channelers. Travel agents act as intermediaries between suppliers and customers, while tour operators purchase and package various travel components together for sale.
Chapter 1 Tourist Destination Development (Destination Management)Md Shaifullar Rabbi
The document discusses various topics related to tourism destination development including inventory of tourist attractions, types of tourism products, phases of tourism product development, challenges in developing new tourism products, tourism master plan guidelines, resort development process, tourism destination area development, and types of tourism destinations. It provides information on cultural, religious, scenic, and entertainment attractions. It also outlines the conceptualization, design, feasibility analysis, commitment, and management phases of resort planning and development.
Introduction to destination managementKalam Khadka
A tourism destination is defined as a region where tourists spend at least one overnight. It consists of attractions, infrastructure, amenities, and resources. Destination management involves coordinating all of these elements through a Destination Management Organization (DMO) to create suitable environments, effectively market the area, and ensure a quality experience. The DMO leads local stakeholders from public and private sectors to develop collaborative strategies and plans through mechanisms like working groups and joint projects.
The document discusses the tourism industry and travel agencies. It provides statistics on historical and projected tourism growth from 1950 to 2020. It also discusses the role and types of travel agencies, including how they operate and the different business models like independent agencies, miniples, multiples, and mega agencies. The impacts of tourism on poverty and other industries are also mentioned.
This document provides an introduction to destination management. It defines key concepts like tourism destination, destination management organization, and destination management. It explains that a destination management organization's role is to lead and coordinate tourism activities and partners through a coherent strategy. Effective destination management requires analyzing a destination's situation, identifying opportunities, setting objectives, and implementing marketing and development plans. The success of a destination depends on having an effective destination management model, vision and leadership, and strategic planning.
Travel agents can be either retail agents who sell directly to customers, or wholesale agents who sell to other agencies. They organize travel by assembling different components like accommodation, transportation, and activities. Full service agencies handle all types of travel while specialized agencies focus on certain interests or business travelers. Online travel agents allow customers to book travel online. The key functions of travel agencies are providing information, planning itineraries, making reservations and payments, and coordinating with suppliers.
LO1 Understand the tour operators industry within the travel and tourism sector
Tour operators: as defined by EU Package Travel Directive; different types of tour operators including outbound operators, domestic operators, incoming operators, specialist operators, direct sell operators Industry: identification of major tour operators including their origins, ownership, market segments, competition, identification of specific operators within each category; scale eg number of passengers carried, market share, turnover; products and services to meet different markets; vertical and horizontal integration in leading operators; impact of integration; European and global links; trends to include changing trends in holidays (eg mass market tourism to customisation, product range, all-inclusive holidays), expansion of the cruise market; environmental awareness of tour operators, responsible tourism; effect of economy and other external factors eg discounting, emergence of e-commerce, budget airlines; role of trade bodies including The Travel Association (ABTA), Association of Independent Tour Operators (AITO), Federation of Tour Operators (FTO), UKinbound, the UK Civil Aviation Authority (CAA)
Difference between tour operator and travel agent10th
A tour operator is responsible for arranging all aspects of a tour such as transportation, accommodation, meals, guides, and optional activities. They contract with various service providers and package the components together. Tour operators focus on select destinations and provide convenient travel options for tourists. A travel agent sells tour packages to clients and acts as an intermediary between tour operators and customers, helping clients book packages that meet their needs and budgets.
The document provides information about the history and development of travel agencies and tour operations. It discusses how Thomas Cook established the first travel agency in 1841 in England and organized excursions for customers. It also outlines the roles of major travel agencies like American Express. The document then covers the functions of tour operators and types of tour operations. It concludes by discussing travel agent organizations like PATA and ASTA.
Destination Management Public Sector and Tourism Policy Destination Image Development Attributes of Destination Destination Planning Destination Development and Sustainable Future
Destination Management Organization Overview and Toolkit Presentation to USAIDDavid Brown
A background on moving from competitive clusters to destination management organizations. An overview of the Destination Management Organization Toolkit developed by the Global Sustainable Tourism Alliance for the United States Agency for International Development.
Int. Module: An Introduction to Destination Management (2)Raul Revuelta
1. A tourism destination is defined as a physical space where tourists spend at least one night and includes attractions, amenities, and resources to meet tourist needs.
2. Destinations can be any scale from a country down to a specific town or site and incorporate various stakeholders like communities and businesses.
3. Destination management coordinates all elements of a destination including creating an environment, marketing, and delivering experiences to attract visitors and meet their expectations. The destination management organization leads these efforts.
The tourism industry is divided into eight sectors: accommodation, adventure tourism and recreation, attractions, events and conferences, food and beverage, tourism services, transportation, and travel trade. Accommodation includes a vast array of lodging options for travelers to consider. Adventure tourism involves recreational activities and experiences that allow learning about nature and culture. Attractions are places tourists visit for their natural or cultural value, history, or beauty. Events and conferences contribute significant funds to local communities through visitor spending. The food and beverage sector supplies establishments for food and drink consumption. Tourism services comprise organizations that support the needs of the industry. Transportation provides movement and enjoyment for tourists via air, ground, rail, and water. The travel trade sector books
The Role Of DMOs In The Tourism EcosystemAnna Pollock
The document discusses the changing role of destination marketing organizations (DMOs) in the tourism ecosystem. It argues that DMOs should adopt a new role of enabling collaboration within "destination webs", which are interconnected communities of tourism-related businesses. DMOs should focus on developing brands, serving visitors, empowering businesses, and bringing benefits to host communities. Rather than controlling operations, DMOs should encourage communication and allow collaborative solutions to emerge organically. Lessons can be learned from complex adaptive systems found in nature.
A tour operator is defined as a person or business that makes arrangements for travel services, including carriage of tourists and their luggage, lodging, transportation, entertainment, sightseeing excursions, or guide services. Tour operators design, develop, market, and operate trips, selling packages through travel agents, corporations, non-profits, or directly to consumers. They interact with sponsors by developing itineraries, marketing trips, and handling administrative tasks like reservations and payments.
Tour Packages and Itinerary Preparation .pptxPankaj Chandel
Package holidays, popularly known as a tour package or simply the word ‘tour’ in the travel and tourism industry refers either to a package tour escorted or not escorted by the tourist guide.
When we say tour package, it means a pre-arrangement, prepaid trip that combines two or more travel components like airfare, airport transfer, accommodation, and other services. Practically, to define the tour package concept is complex one rather understand.
Holloway defines a tour package as “a total tourism product consisting of transportation from the market area to the destination, accommodation at the destination and recreational activities promoted by the tourists.”
According to Gregorg “a tour package is advertised journey including specific features, arranged and promoted with tour literature by a tour operator and paid for in full by the tourists before starting the tour.”
Technically, a package tour/tour package is a total tourism product as it generally includes transport from the origin place to the destination, accommodation at an en route place or at the destination and other recreational or travel services. These components are purchased by an individual, firm or company called the ‘tour operator‘. He combines all the travel components in a package and sells them at all-inclusive prices to the clients.
The term ‘tour’ was in vogue as early as 1670. The Britishers traveled to widen their knowledge of the continent, especially to study the culture and social life. This practice was gradually adopted by other lovers of cultural centers.
The result of the process was that many European historic and cultural centers were opened to the British tourist. By the early 1730’s the small fishing resorts around the British coast begin to attract tourists seeking to their diseases by drinking the sea-water or by immersing themselves in it.
The introduction of a rail link between the major centers in 1830, had a profound impact on the pleasure travelers for the first time. Many entrepreneurs began to inspire rail travel by organizing excursions for the public at discounted offers.
The tourism channel of distribution involves various organizations linking travel producers and buyers. It is the operating structure through which producers describe, sell, and confirm travel arrangements for customers. Key participants include retailers like travel agents who sell to customers. Wholesalers provide brochures and book arrangements through inbound tour operators, who contract local operators to provide accommodations and tours. The channel allows producers' offerings to be transformed and packaged for consumers.
Travel and tourism is one of the world's largest industries. Tour operators organize and provide package holidays by making contracts with suppliers like hotels and airlines. They advertise these packages in brochures. Travel agencies also make travel arrangements for tourists and business travelers, dealing with suppliers on their behalf. Transport providers deliver travel services by road, air, sea and rail. Italian Riviera is a strategic location for tour operators in Italy. They offer various tourism proposals and assistance to clients all over the Liguria region. Tour operators in Florence also provide popular day tours of the city including food tasting tours.
Travel agencies can be classified in several ways, including by the type of services they provide (wholesale or retail), their location and target markets (outgoing, receptive, or both), and their business model (physical, franchise, or virtual). Wholesale agencies develop tourist packages to offer to retail agencies, which have direct contact with customers. Retail agencies market products from wholesalers and can design their own tours. Agencies also vary according to whether they are located in tourist-generating or tourist-receiving areas.
Jeena and Company was founded in 1920 in Mumbai as the first travel agency in India. It catered to domestic travel needs and later expanded into related services like tickets, hotels, and tours. Travel agencies operate by acting as agents to sell travel products from suppliers like airlines, hotels, and tour operators. They earn commissions ranging from 5-20% depending on the provider. While the internet has threatened travel agencies, they have adapted by creating their own websites and using global distribution systems to remain competitive with online travel agencies.
A tour operator assembles travel packages by contacting suppliers of transportation, accommodations, and other services. There are four main types of tour operators: local operators service domestic destinations within the area they are based; domestic operators service destinations nationwide; inbound operators service foreign visitors to the Philippines; outbound operators arrange travel for Filipinos abroad. Assembling quality packages, meeting travelers' needs, and delivering secured itineraries are the main functions of a tour operator.
The document discusses the tourism and hospitality sectors in India. It covers various topics related to tourism including popular tourist destinations in India, the definition of tourism, components of the tourism industry, and different forms and types of tourism. It also discusses the hospitality sector, defining hotels and noting that the word "hotel" originated from the French word "hôtel". It states that the First World Hotel in Malaysia is listed as the world's largest hotel, while the oldest hotel is debated. The role of tour operators in designing inclusive tour packages is also summarized.
The document discusses the tourism industry and travel agencies. It provides statistics on historical and projected tourism growth from 1950 to 2020. It also discusses the role and types of travel agencies, including how they operate and the different business models like independent agencies, miniples, multiples, and mega agencies. The impacts of tourism on poverty and other industries are also mentioned.
A travel agency acts as an intermediary between customers and tourism suppliers like airlines and hotels. They research and design travel packages, book reservations, and handle documentation and payments on behalf of customers in exchange for commissions from suppliers. Travel agencies may focus on either business or leisure travel, and some specialize in selling packages from tour operators abroad.
The travel services sector involves a complex network of different organizations including travel agencies, online travel agencies, tour operators, and destination marketing organizations. Travel agencies act as intermediaries between travelers and suppliers while online travel agencies allow travelers to independently plan components of their trip online. Tour operators package and sell entire trips by working with different suppliers to offer trips at better rates than individual components. Destination marketing organizations promote and market specific destinations to travelers.
Travel and Tour Operations, Tour Guiding Subj 2IvyJoyceRemoral
A travel agency is a commercial business that provides travel-related services to clients, including securing travel information and documentation, making transportation and accommodation arrangements, and providing impartial advice. A travel agency acts as an agent for various suppliers and providers. According to Philippine law, a travel agency is an entity engaged in arranging travel services and assistance, whether for a fee or not. Key functions of a travel agency include providing travel information and expertise, recommending suitable destinations and services, assisting with documentation, processing arrangements, and helping with refunds or cancellations. Common types of tours arranged by agencies include escorted tours with a tour manager, hosted tours with occasional host support, day tours lasting less than 24 hours, and adventure tours featuring active experiences
This document discusses travel agencies and tour operators. It defines travel agencies as firms that sell travel services like tours, transportation, accommodation, and sightseeing to customers. Tour operators are wholesalers that assemble travel package components and design tours. The key differences are that tour operators are responsible for providing the actual vacation services while travel agencies sell packages from various tour operators to clients. Both play important roles in the tourism industry by distributing tourism services and providing customer assistance.
This document defines travel agencies and tour operators and outlines their major functions in the tourism industry. Travel agencies act as agents to make travel arrangements for clients, while tour operators assemble and operate package tours. Both serve important roles in connecting travelers to transportation, accommodation, and activities. However, the emergence of online booking has changed the traditional linkage between suppliers and consumers, with travel management companies now playing a central role in trip planning and coordination.
Tour operator ppt by TANVEER DAR SOPORE KASHMIR+919419441414tanveer dar
This document discusses tour operators and different types of tour operators. It defines a tour operator as an organization that purchases individual travel components separately from suppliers and combines them into package tours to sell directly or through travel agents. There are four main types of tour operators: inbound tour operators handle foreign tourists within a country; outbound tour operators design tours abroad; domestic tour operators operate within one country; and ground tour operators arrange local services and transportation for international tour groups. The document also compares tour operators to travel agencies, noting that tour operators assemble packages, operate at wholesale levels with more risk and profit, while travel agencies sell pre-made packages at retail levels with less risk and profit.
Packaged tours include components like air travel, accommodation, sightseeing, and other travel services arranged by tour companies for independent travelers. Packaged tours can be all-inclusive or allow purchasing components separately. Escorted tours include an educational tour manager to assist travelers, especially those visiting foreign countries for the first time. Hosted tours utilize the services of local agencies at destinations to provide personalized services. Incentive tours are fully paid reward holidays provided by companies to employees to motivate performance and loyalty. Freedom tours are self-planned tours that allow tourists flexibility in deciding their travel.
Travel and tourism has become an important part of the global economy. It contributes to GDP and employment worldwide. Many countries rely heavily on tourism as a source of income. Tourism connects people across the world by making travel quicker and easier. It provides both economic and social benefits but also presents challenges for local communities and environments. Effective management is needed to ensure tourism is developed sustainably.
Lesson 7,8,9,10tourism value chain and career op, communicationM. C.
Here are the key points of professional telephone etiquette:
- Address the caller by name if possible to build rapport.
- Provide verbal acknowledgments like "hmm" and "yes" to show you're actively listening.
- Give the conversation your undivided attention. Don't multitask if you can't focus fully.
- Speak in a friendly, pleasant tone using a "smiling voice."
- Treat every call as an important business opportunity.
- Offer to call back if background noise prevents clear communication.
- Don't say you don't know who the caller wants; find the person or take a message politely.
The overall goals are to make the caller feel heard
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Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
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it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
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2. What Tour Operator is?
A tour operator typically combines tour and
travel components to create a package holiday.
They advertise and produce brochures to
promote their products, holidays and itineraries.
3. What Tour Operator is?
Tour operator is an organization, firm or company that
buys individual travel components, separately from their
suppliers and combines them into a package tour, which is
sold with their own price tag to the public directly or through
middlemen.
4. What Tour Operator is?
More precise tour operators are primarily responsible for
delivering and performing the services specified in a given package
tour. They can provide these services themselves as some have
their own cars and coaches, hotels and other travel related services
or can obtain these from the other suppliers. That is why they are
called manufacturers of tourism products.
5. What Tour Operator is?
Tour operators are sometimes called as wholesalers but this is partially
true because a wholesaler buys goods and services in bulk at his own
account to prepare a tour package and then retails it through the travel
agencies or directly to clients. However, a tour operator who has his own
one or more tourists products components, (SOTC, TCI, Thomas Cook,
Indo Asia KUONI) formulates a new tourists product for example ‘inclusive
tours.’
6. What Tour Operator is?
The most common example of a tour operator's product would be a flight
on a charter airline plus a transfer from the airport to a hotel and the
services of a local representative, all for one price. Each tour operators
may specialize in destinations, e.g. Italy, activities and experiences, e.g.
skiing, or a combination of them.
7. What Tour Operator is?
The advent of the Internet has led to a rapid increase in self-
packaging of holidays. However, tour operators still have their
competence in arranging tours for those who do not have time
to do a Do It Yourself holidays (DIY), and specialize in large
group events and meetings such as conferences or seminars.
8. What Tour Operator is?
Also, tour operators still exercise contracting power with
suppliers (airlines, hotels, other land arrangements, cruise
companies and so on) and influence over other entities (tourism
boards and other government authorities) in order to create
packages and special group departures for destinations that might
otherwise be difficult and expensive to visit.
9. Types of Tour Operators
Tour operators are basically categorized
into four types. Those categories are based
on the nature of the business and their
operations.
10. Types of Tour Operators
Tour operator
Inbound tour
operators
Outbound tour
operators
Domestic tour
operators
Ground tour
operators
The operators who
receive guests,
clients/tourists and
handle arrangements
in the host country
Tour operator who
promote tours for
foreign destinations,
maybe business or
leisure tour.
Domestic tour
operators are those
who assemble,
combine tourist
components into
inclusive tours and sell
it to the domestic
travelers.
These are commonly
known as handling
agencies and their
main function is to
organize tour
arrangements for
incoming tourists on
the behalf of overseas
operators.
11. Functions of Tour Operator
Tour operator are responsible for operating and providing vacation through
contracting, booking and packaging various components together (hotel,
transportation, meals, guides, optional tours and sometimes flights). They provide
the most convenient option for tourists to stay, visit, as well as leave from the city.
12. References
Travel and tourism (2020) https://tourismnotes.com/tour-operators/
Wikipedia (2020) https://en.wikipedia.org/wiki/Tour_operator