This technical guide provides information on understanding, implementing, and managing social media tools for government. It covers key topics such as using social media for information dissemination through platforms like Twitter, Facebook, YouTube and blogs. It also discusses using social media for mass collaboration through tools like wikis, Google Moderator and cloud-based services. Finally, it addresses measuring engagement on social media through analytics of platforms like Twitter, Facebook and blogs using tools like Google Analytics and Hootsuite. The overall purpose is to help governments leverage social media to establish a more transparent, open and collaborative governance model.
This document discusses the history and growth of social media and its increasing use by government agencies. It notes that one-third of US internet users now use social media and new tools to access government services and information. For those users, government is becoming more participatory as nearly one-quarter publish commentary online about government issues. The document also outlines how government agencies at different levels have begun using social media platforms like Twitter, Facebook, and YouTube to communicate about issues like the Gulf oil spill, storm reporting, and public health initiatives. It introduces the concept of "Government 2.0" or using new technologies to enable more efficient delivery of e-services and practices like open government.
Social media in government - presentation to NSW HealthCraig Thomler
This presentation provides an overview of how governments in Australia are using social media, risks they may face and how to address these with structured processes and guidelines. It finishes with some quick case studies of excellent use of social media by the public sector.
Government use of Social Media and how it can be used in messaging with violent extremism on the social web during "Counter Violent Extremism Media Training" in Kuwait for the Ministry of Information and U.S. Embassy staff organized by the U.S. Department of State
The document discusses a training on managing government use of social media in Moldova. It provides an agenda that covers an introduction to social media and its benefits, barriers and challenges for government adoption. It also discusses managing social media at both the initiative and organizational levels. Examples of social media tools used by governments are presented, including Facebook, Twitter and YouTube. The benefits of social media for governments are said to include reaching new audiences, enhancing engagement, communication and feedback from citizens. Challenges include traditional service models and low public trust and interest in engaging with government online.
Deck of slides that underpinned a talk I gave on Open Government and Social Media to COMNET (Commonwealth Network of Information Technology for Development)
This document provides an overview of social media and its use by Australian governments. It begins by defining social media and listing various definitions. It then discusses what social media has in common across platforms. Next, it lists specific social media platforms and their different uses. The document outlines Australia's internet and social media usage statistics. It also details the social media presence and uses of the Australian Government and NSW Government. The document concludes by discussing selecting the right social media tools based on engagement objectives and building a future-proof social media structure through developing supporting documents, systems and risk mitigation strategies.
This document discusses the history and growth of social media and its increasing use by government agencies. It notes that one-third of US internet users now use social media and new tools to access government services and information. For those users, government is becoming more participatory as nearly one-quarter publish commentary online about government issues. The document also outlines how government agencies at different levels have begun using social media platforms like Twitter, Facebook, and YouTube to communicate about issues like the Gulf oil spill, storm reporting, and public health initiatives. It introduces the concept of "Government 2.0" or using new technologies to enable more efficient delivery of e-services and practices like open government.
Social media in government - presentation to NSW HealthCraig Thomler
This presentation provides an overview of how governments in Australia are using social media, risks they may face and how to address these with structured processes and guidelines. It finishes with some quick case studies of excellent use of social media by the public sector.
Government use of Social Media and how it can be used in messaging with violent extremism on the social web during "Counter Violent Extremism Media Training" in Kuwait for the Ministry of Information and U.S. Embassy staff organized by the U.S. Department of State
The document discusses a training on managing government use of social media in Moldova. It provides an agenda that covers an introduction to social media and its benefits, barriers and challenges for government adoption. It also discusses managing social media at both the initiative and organizational levels. Examples of social media tools used by governments are presented, including Facebook, Twitter and YouTube. The benefits of social media for governments are said to include reaching new audiences, enhancing engagement, communication and feedback from citizens. Challenges include traditional service models and low public trust and interest in engaging with government online.
Deck of slides that underpinned a talk I gave on Open Government and Social Media to COMNET (Commonwealth Network of Information Technology for Development)
This document provides an overview of social media and its use by Australian governments. It begins by defining social media and listing various definitions. It then discusses what social media has in common across platforms. Next, it lists specific social media platforms and their different uses. The document outlines Australia's internet and social media usage statistics. It also details the social media presence and uses of the Australian Government and NSW Government. The document concludes by discussing selecting the right social media tools based on engagement objectives and building a future-proof social media structure through developing supporting documents, systems and risk mitigation strategies.
Social media is an umbrella term that defines activities integrating technology, social interaction, and multimedia content creation and sharing. It provides opportunities for communication and collaboration. While conversations have always occurred, organizations now have ways to listen, join and understand public perceptions of them. To effectively engage with social media, public sector organizations should develop a strategic communication plan to guide objectives, audiences, channels and metrics for social media engagement. They must also listen to conversations, and tactically use appropriate social media to act when and where needed in sync with their strategic goals.
Template Twitter Strategy for Government DepartmentsBreaking news
Strategy for corporate use of Twitter by Government Departments and other public sector organisations (potentially adaptable to private sctor Twitterers too). By Neil Williams, Department for Business, Universities and Skills. Includes information on how to use Twitter, objectives for a corporate Twitter channel, how to measure and evaluate return on your investment, Twitter risks and mitigation, how to promote your Twitter account, and best practice for producing effective Twitter content.
This document discusses the use of social media and ICT tools to help organizations operate more efficiently and effectively. It provides an overview of various social media platforms like blogs, wikis, Twitter and describes how organizations can use these tools for communication, advocacy, fundraising, and outreach. The document emphasizes that selecting the right social media tools depends on an organization's objectives and audience, and implementing a strategy to maximize benefits and measure impacts.
Wiltshire Consortium R Cs Social Media Presentationguest4436781
The document discusses the importance of using social media for organizations to operate more efficiently, be more effective in their reach and influence, and voice representation and advocacy. It provides statistics on internet and social media usage and lists common barriers to getting online. It then describes different types of social media platforms like blogs, YouTube, Twitter, Flickr, and social networks and how organizations can use them to increase awareness, fundraising, and engaging communities.
Local Governments, Who's Telling Your Story?electronicart
The document discusses how local governments can use social media to engage citizens and communicate important information. It provides examples of different social media platforms and tools that governments can use, such as blogs, microblogs, e-newsletters, and social networking sites. The document emphasizes that social media allows governments to share timely updates, gather feedback, and guide discussions to engage residents on important issues in a cost-effective way. It stresses that if governments do not establish an online presence, others may define the narrative about the community.
Includes an overview to the social and participatory aspects of the Web, an overview of social media tools, and commonly used metrics for evaluating specific social media tools. Additionally, case examples will be provided on the use of social media in health communication and public health.
The document discusses the rapid growth of social media and digital content sharing online. It notes that the number of social media users has grown from 1.4 billion in 2012 to an estimated 2.13 billion in 2016, with Facebook being the dominant platform. The impact on society has been significant, enabling real-time communication within and across communities. However, many challenges remain regarding the business models of platforms, legal issues around content sharing, and developing social norms around online behavior. The document examines these topics to understand the current state and future trajectories of social media.
Disaster Strikes. Social Media Responds. Helpful ResourcesArielle Slam
Social media plays an important role in responding to disasters by providing information resources and facilitating communication. Websites like HowTo.gov and tools like Bitly help government agencies use social media effectively. During crises, platforms like Twitter, Facebook, and Ushahidi have been used to gather and share real-time updates. Research shows how social networks now help seek help, organize aid efforts, and raise situational awareness in emergencies.
3 ways to engage citizens using social mediaGohar Khan
The document outlines 3 ways governments can engage citizens using social media: 1) socializing government information through simple and complex methods, 2) establishing mass collaboration between government and citizens through crowd sourcing and apps, and 3) establishing social transactions with citizens by providing online access to government services.
Reader-to-Leader Framework is designed to help researchers, designers, and managers understand what motivates technology-mediated social participation. This will enable them to improve interface design and social support for their companies, government agencies, and non-governmental organizations.
The document discusses using social media in the public sector for information socialization and collaboration. It describes setting up social media accounts and pages on platforms like Facebook, Twitter, YouTube, and blogs to share information with citizens. It also discusses using cloud-based services like Dropbox and Google Docs and tools like Google Moderator and wikis to enable collaboration. The document concludes by mentioning analyzing social media using tools like Google Analytics and NodeXL.
Risks and opportunities for using social media for government transparencyStan Skrabut, Ed.D.
This presentation reviews guidelines that government agencies should follow to ensure laws and regulations are met while providing a communication outlet for citizens.
Avinash Singh Bagri_Design and development of social media strategies in bank...Avinash Singh Bagri
This document is a project report submitted by Avinash Singh Bagri to IDRBT (Institute for Development and Research in Banking Technology) on the topic of "Design and Development of Social Media Strategies for Banking". The report was completed under the guidance of Dr. Shakti Mishra from May 13, 2013 to July 17, 2013. The report discusses the rise of social media and its various tools. It then focuses on how social media can be applied in different areas of banking like marketing, customer service, risk management and more. The report also examines some legal and governance issues around the use of social media in the banking sector.
This investor presentation provides an overview of Command Center, a provider of on-demand and temporary staffing solutions. It discusses the company's financial highlights and growth, management team, branch-focused business model, growth industries served, competitive advantages, growth strategy, and financial performance with increasing gross margins and cash balance. The presentation aims to outline Command Center's services and positioning in the growing temporary staffing market.
Presentation for the Maine Digital Government Summit on how digital technologies and the social web are impacting the government landscape and advancing Open Government directives.
Presentation in Vancouver on Social Media and why it is important for Non-Profits entitled "Why Social Media is Important and How Non-Profits Can Embrace It"
Social media is an umbrella term that defines activities integrating technology, social interaction, and multimedia content creation and sharing. It provides opportunities for communication and collaboration. While conversations have always occurred, organizations now have ways to listen, join and understand public perceptions of them. To effectively engage with social media, public sector organizations should develop a strategic communication plan to guide objectives, audiences, channels and metrics for social media engagement. They must also listen to conversations, and tactically use appropriate social media to act when and where needed in sync with their strategic goals.
Template Twitter Strategy for Government DepartmentsBreaking news
Strategy for corporate use of Twitter by Government Departments and other public sector organisations (potentially adaptable to private sctor Twitterers too). By Neil Williams, Department for Business, Universities and Skills. Includes information on how to use Twitter, objectives for a corporate Twitter channel, how to measure and evaluate return on your investment, Twitter risks and mitigation, how to promote your Twitter account, and best practice for producing effective Twitter content.
This document discusses the use of social media and ICT tools to help organizations operate more efficiently and effectively. It provides an overview of various social media platforms like blogs, wikis, Twitter and describes how organizations can use these tools for communication, advocacy, fundraising, and outreach. The document emphasizes that selecting the right social media tools depends on an organization's objectives and audience, and implementing a strategy to maximize benefits and measure impacts.
Wiltshire Consortium R Cs Social Media Presentationguest4436781
The document discusses the importance of using social media for organizations to operate more efficiently, be more effective in their reach and influence, and voice representation and advocacy. It provides statistics on internet and social media usage and lists common barriers to getting online. It then describes different types of social media platforms like blogs, YouTube, Twitter, Flickr, and social networks and how organizations can use them to increase awareness, fundraising, and engaging communities.
Local Governments, Who's Telling Your Story?electronicart
The document discusses how local governments can use social media to engage citizens and communicate important information. It provides examples of different social media platforms and tools that governments can use, such as blogs, microblogs, e-newsletters, and social networking sites. The document emphasizes that social media allows governments to share timely updates, gather feedback, and guide discussions to engage residents on important issues in a cost-effective way. It stresses that if governments do not establish an online presence, others may define the narrative about the community.
Includes an overview to the social and participatory aspects of the Web, an overview of social media tools, and commonly used metrics for evaluating specific social media tools. Additionally, case examples will be provided on the use of social media in health communication and public health.
The document discusses the rapid growth of social media and digital content sharing online. It notes that the number of social media users has grown from 1.4 billion in 2012 to an estimated 2.13 billion in 2016, with Facebook being the dominant platform. The impact on society has been significant, enabling real-time communication within and across communities. However, many challenges remain regarding the business models of platforms, legal issues around content sharing, and developing social norms around online behavior. The document examines these topics to understand the current state and future trajectories of social media.
Disaster Strikes. Social Media Responds. Helpful ResourcesArielle Slam
Social media plays an important role in responding to disasters by providing information resources and facilitating communication. Websites like HowTo.gov and tools like Bitly help government agencies use social media effectively. During crises, platforms like Twitter, Facebook, and Ushahidi have been used to gather and share real-time updates. Research shows how social networks now help seek help, organize aid efforts, and raise situational awareness in emergencies.
3 ways to engage citizens using social mediaGohar Khan
The document outlines 3 ways governments can engage citizens using social media: 1) socializing government information through simple and complex methods, 2) establishing mass collaboration between government and citizens through crowd sourcing and apps, and 3) establishing social transactions with citizens by providing online access to government services.
Reader-to-Leader Framework is designed to help researchers, designers, and managers understand what motivates technology-mediated social participation. This will enable them to improve interface design and social support for their companies, government agencies, and non-governmental organizations.
The document discusses using social media in the public sector for information socialization and collaboration. It describes setting up social media accounts and pages on platforms like Facebook, Twitter, YouTube, and blogs to share information with citizens. It also discusses using cloud-based services like Dropbox and Google Docs and tools like Google Moderator and wikis to enable collaboration. The document concludes by mentioning analyzing social media using tools like Google Analytics and NodeXL.
Risks and opportunities for using social media for government transparencyStan Skrabut, Ed.D.
This presentation reviews guidelines that government agencies should follow to ensure laws and regulations are met while providing a communication outlet for citizens.
Avinash Singh Bagri_Design and development of social media strategies in bank...Avinash Singh Bagri
This document is a project report submitted by Avinash Singh Bagri to IDRBT (Institute for Development and Research in Banking Technology) on the topic of "Design and Development of Social Media Strategies for Banking". The report was completed under the guidance of Dr. Shakti Mishra from May 13, 2013 to July 17, 2013. The report discusses the rise of social media and its various tools. It then focuses on how social media can be applied in different areas of banking like marketing, customer service, risk management and more. The report also examines some legal and governance issues around the use of social media in the banking sector.
This investor presentation provides an overview of Command Center, a provider of on-demand and temporary staffing solutions. It discusses the company's financial highlights and growth, management team, branch-focused business model, growth industries served, competitive advantages, growth strategy, and financial performance with increasing gross margins and cash balance. The presentation aims to outline Command Center's services and positioning in the growing temporary staffing market.
Presentation for the Maine Digital Government Summit on how digital technologies and the social web are impacting the government landscape and advancing Open Government directives.
Presentation in Vancouver on Social Media and why it is important for Non-Profits entitled "Why Social Media is Important and How Non-Profits Can Embrace It"
The document discusses the growing importance and use of social media by non-profits and donors. Some key points:
- Over 80% of wealthy online donors have made donations online and over 50% prefer to give online. However, the cancer center currently has no way for donors to give directly online.
- Most major cancer centers have the ability to take donations online, but only 11% of centers, including the one discussed, can only take donations through a general fund on their parent website.
- Social media use has grown tremendously and most people who are online use some form of social media. Successful non-profits are using social media like Facebook, Twitter, YouTube and Flickr to engage donors,
The document discusses social media and networking strategies for non-profits. It defines social media as online conversations and outlines various social media channels like blogs, Facebook, Twitter, and video sharing that non-profits can use. It emphasizes having a strategic plan to build advocates and believers in the organization's mission. Case studies are presented on how Goodwill used social media to increase sales and how the Alzheimer's Society used Twitter for awareness campaigns. Non-profits are advised to integrate social media into their existing marketing and choose channels aligned with their objectives and audience.
Social Media For Non-Profit AdministratorsEAHarter
A Social Media overview for Non-Profit Administrators. Originally presented March 13, 2014 at the NonProfit Communications Breakfast Series hosted by the Office of Public Affairs and the Nonprofit Executive Programs at the University of Notre Dame.
Why social media matters for Non-Profits. Includes a guide to social strategy. I peppered in some case studies and examples to take for inspiration as well.
Social media has grown dramatically in recent years, with many people now having profiles on multiple sites. This document discusses how non-profits can leverage social media platforms like Facebook, YouTube, and Twitter to connect with donors, especially younger donors who are active online. It provides examples of successful non-profit social media campaigns that raised funds by engaging supporters around clear goals. The key is listening to supporters, actively engaging in conversations on various sites, and thinking long-term about building trust and relationships, not just short-term results.
A snapshot of internet, social media, and mobile use in every country in the world. This report is part of a suite of reports brought to you by We Are Social and Hootsuite - read the other reports for free at http://www.slideshare.net/wearesocialsg/presentations
Enabling a Transparent, Open, and Collaborative Government Gohar Feroz Khan
The document discusses enabling transparent, open, and collaborative government through social media. It defines social media and social media-based government as a culture of transparency, openness, sharing, and collaboration facilitated by social media tools. It outlines how governments can enable social media-based governance by promoting sharing of information, public participation, mass collaboration between government and citizens, and openness of government data and reports. Examples of social media uses that foster these elements are also provided.
This document discusses the concept of "Government 2.0" and how adopting Web 2.0 technologies can help governments achieve more open and participatory models of e-government. It outlines three key principles for open government - transparency, participation, and collaboration - and how social media platforms allow information to flow between governments and citizens as well as among citizens. These platforms include blogs, wikis, social networking sites, and tools for sharing multimedia, mashups, widgets, and more. Adopting these technologies can help governments better meet the functions required for open government.
This document provides an overview of resources related to Web 2.0 and organizational development including:
1) Definitions and examples of Web 2.0 from Wikipedia focusing on user interaction and collaboration.
2) Links to sites listing popular Web 2.0 tools, virtual facilitation tools, and blogs/wikis on the topic.
3) Recommendations of specific tools, articles, books and speakers in this area from several experts and practitioners.
This document provides guidance for South Australian government agencies and staff on using social media. It defines social media and provides examples. It outlines opportunities social media presents for government engagement and marketing. It also discusses managing risks associated with social media like security, time wasting, bandwidth usage, and privacy. The document provides general guidance principles and more specific guidance for agencies considering or already using social media, as well as guidance for staff using social media in an official or personal capacity.
Social media refers to online technologies and practices that people use to share content such as text, images, video and audio. It allows for the creation and exchange of user-generated content. Social media is fundamentally changing how people learn, read and share information by transforming one-way communication into dialogue and democratizing information. Some key differences between social media and traditional media include lower costs of production and publication for social media, faster response times, and the ability for social media content to be updated versus traditional media content which cannot be altered once published. Social media also has fewer responsibilities around content quality and relies more on interactions and discussions between users to spread information.
Web 2.0 allows users to create and share content online through social networks and collaborative platforms. It enables mass interaction and collective intelligence. Wikis are collaborative websites that allow anyone to edit pages, unlike blogs which are authored by individuals. Podcasts are downloadable audio or video programs distributed over the Internet that can be played on various devices. Popular social networks include Facebook, Twitter, LinkedIn, and Instagram, which facilitate communication and connections between individuals and organizations.
UN-APCICT aims to build ICT capacity in member states through training and advisory services. This document discusses how social media can engage citizens in urban development. It defines social media and explores how cities use platforms like Facebook, Twitter and YouTube to share information, engage residents through participation and crowdsourcing, collaborate through co-creation, and make data open through open data initiatives. However, social media requires a culture of transparency, openness and collaboration between citizens and institutions to effectively foster urban engagement and development.
The document discusses the concepts of Web 2.0 and Government 2.0, and how large organizations like the ABC can adopt Web 2.0 approaches. It notes that Web 2.0 is characterized by collaboration over control, with users helping to build value. For Government 2.0, this is even more difficult but follows similar principles. The ABC is encouraged to make more content openly available, engage communities around programs, and get more community-generated content while reducing barriers to online engagement.
Social media refers to online platforms that allow users to create and share content and participate in social networking. It includes websites and apps for social networking (Facebook), microblogging (Twitter), video sharing (YouTube), and more. Social media has changed communication by allowing organizations, communities and individuals to interact instantly on a global scale. While it connects people and spreads knowledge, it also presents disadvantages like illegal activity, damage to reputation, and distraction from responsibilities.
Social media refers to online platforms that allow users to create and share content and participate in social networking. It includes websites and apps for social networking (Facebook), microblogging (Twitter), video sharing (YouTube), and more. Social media has changed communication by allowing organizations, communities and individuals to interact instantly on a global scale. While it connects people and spreads knowledge, it also presents disadvantages like illegal activity, damage to reputation, and distraction from responsibilities.
This document discusses the challenges of e-governance and participation in the context of social media. It notes that social media and Web 2.0 technologies are spurring new forms of participation through citizen engagement and the creation of social networks. However, both citizens and governments face challenges in leveraging these technologies, such as empowering citizens, ensuring transparency, and managing new forms of collaboration and knowledge sharing.
The document discusses the role of social media in engaging citizens in urban development and growth. It defines social media and describes how cities can use social media to foster transparency, openness, sharing, and collaboration. Specifically, cities can use social media for sharing information, facilitating public participation, enabling mass collaboration through crowd-sourcing and co-creation, and opening up access to government data. However, the document emphasizes that social media engagement requires establishing an underlying culture of engagement between citizens and institutions for long-term effectiveness.
The presentation touches on what social media is and its potential uses in increasing communication, collaboration and public participation in local government agencies.
The document discusses the rise of social media use in Australian government, with over 73% of agencies now using social media for official purposes. It explores how the concepts of open government are expanding through Gov 2.0 initiatives that empower citizens to participate more directly in decision-making. Gov 2.0 represents a shift towards creating a more participatory relationship between governments and citizens through the use of digital technologies and open data.
The document discusses how civic organizations can use social media and web 2.0 technologies to engage with communities. It provides examples of how organizations are using tools like Facebook, Twitter, YouTube and blogs to share information, recruit volunteers, and strengthen engagement. It also covers challenges of using social media and provides resources for non-profits looking to improve their online strategies.
The document discusses how social media and Web 2.0 technologies can be leveraged for national service programs. It provides an overview of key concepts like social media, Web 1.0 vs 2.0, and examples of popular social media platforms. The document advocates that national service programs should establish a social media presence and listening strategy to better engage constituents and strengthen communication, recruitment, and training. It also notes some challenges like productivity, security, and ensuring participation.
Social Media notes for 2.5 hour workshop. National Service grantees, AmeriCorps, Senior Corps, VISTA and Learn and Serve America. Including Social Media Game.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
"Frontline Battles with DDoS: Best practices and Lessons Learned", Igor IvaniukFwdays
At this talk we will discuss DDoS protection tools and best practices, discuss network architectures and what AWS has to offer. Also, we will look into one of the largest DDoS attacks on Ukrainian infrastructure that happened in February 2022. We'll see, what techniques helped to keep the web resources available for Ukrainians and how AWS improved DDoS protection for all customers based on Ukraine experience
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
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Social media for government
1. Social Media for Government:
Understanding, Implementing, &
Managing Social Media Tools
Technical guide
Gohar Feroz Khan, Ph.D.
Assistant Professor, Korea University of Technology & Education
Director, Center for Social Media Technologies
I blog here
Twitter: @gfkhan
Prepare for: APCICT Fifth Academy Partners Meeting (27-29 November, 2013 in Bali, Indonesia)
2. Table of Contents
Executive Summer
Learning Objectives
Organization
Chapter 1:Introduction to Social Media-Based Government
Chapter 2: Information Socialization through Social Media
Chapter 3: Mass Collaboration through Social Media
Chapter 4: Watching and Measuring Social Media
Social Media for Government-UNAPCICT Technical Guide
3. What is Social Media?
It’s all about making your own icecream
Social Media for GovernmentUNAPCICT Technical Guide
4. Statistics: as of May 2013
Executive Summer
Growth of Social Media is Noteworthy
500 million users
1.11 billion users
500 million accounts
6 billion hours of video are
watched each month
Social Media for Government-UNAPCICT Technical Guide
5. Executive Summer
This growth and tools also present
unparalleled opportunity for implementing a
transparent, open, and collaborative
government.
However, lack of know-how, skills, and
resources make it hard to leverage the tools
Social Media for Government-UNAPCICT Technical Guide
6. Executive Summer
As a result, governments around the world
ignore or mishandle the opportunities and
threats presented by it.
Social Media for Government-UNAPCICT Technical Guide
7. Purpose and Learning
Objectives
The main purpose of the guide is to help
governments to implement a transparent,
open, and collaborative government by
means of social media tools.
Social Media for GovernmentUNAPCICT Technical Guide
8. Organization
Chapter 1
Introduce social Media-based government
basic concepts.
Information Socialization
Mass collaboration
Social Transaction, and
Measuring Social Media.
Social Media for GovernmentUNAPCICT Technical Guide
9. Organization
Chapter 2 Information Socialization
Topics covered include understanding,
implementing, and Managing
An official Twitter account,
An official Facebook Fan page,
An official YouTube Channel,
An official Blog.
Social Media for GovernmentUNAPCICT Technical Guide
10. Organization
Chapter 3 Establish Mass Collaboration
Topics covered include understanding,
implementing, and Managing
a wiki (e.g., Google wikis);
Google moderator; and
Cloud-based tools (e.g., Google Docs, Dropbox and
SkyDrive)
Social Media for GovernmentUNAPCICT Technical Guide
11. Organization
Chapter 4 Watching and Measuring Social
Media
Topics covered include understanding and
analyzing
Twitter data;
Facebook data;
Blogs data; and
Google analytics.
Social Media for GovernmentUNAPCICT Technical Guide
13. What is Social Media?
Social media consists of a variety of tools and
technologies that includes:
Collaborative projects (e.g., Wikipedia and wikispaces),
Blogs (e.g., WordPress) and microblogs (e.g., Twitter),
Content communities (e.g., YouTube),
Social networking sites (e.g., Facebook),
Virtual game worlds (e.g., World of Warcraft),
Virtual social worlds (e.g., Second Life), and
All other Web 2.0 platforms that facilitate the creation &
exchange of UGC.
Content and interactivity is the key
Social Media for Government-UNAPCICT Technical Guide
14. What is Social Media-Based
Government?
Social Media for GovernmentUNAPCICT Technical Guide
15. What is Social Media-Based
Government?
Social Media-based government is a
Social Media-based government is a
governance culture of transparency,
governance culture of transparency,
openness, and collaboration facilitated by
openness, and collaboration facilitated by
social media (Khan, 2013, p. 8).
social media (Khan, 2013, p. 8).
Social Media for GovernmentUNAPCICT Technical Guide
16. What is Social Media-Based
Government?
In other words without a culture of
In other words without a culture of
transparency, openness, and collaboration
transparency, openness, and collaboration
in place…..
in place…..
Social
Social
Media is
Media is
Useless
Useless
Social Media for GovernmentUNAPCICT Technical Guide
17. How social media is used in
public sector?
Social Media for GovernmentUNAPCICT Technical Guide
18. How social media is used in
public sector?
Information socialization
Establish mass collaboration
using social media tools mostly for informational
purposes (Chapter 2)
using the collaborative power of social media to tap
in the collective intelligence of masses (Chapter 3)
Establish social transaction
providing tangible online services through social
media channels
Social Media for GovernmentUNAPCICT Technical Guide
20. Chapter 2:
Information Socialization
Topics covered include understanding,
implementing, and Managing
An official Twitter count,
An official Facebook Fan page,
An official YouTube Channel,
An official Blog.
Social Media for GovernmentUNAPCICT Technical Guide
21. Twitter: Keep Citizens
Informed
Twitter is a great way to
keep citizens informed.
Twitter is an online micro-blogging
service that enables users to send and
read short messages commonly known
as "tweets".
140 characters
Social Media for Government-UNAPCICT
Technical Guide
23. Twitter Related Concepts
Tweets (Retweet)
Direct messages
Followers
Followings
Listed
Favorites
Mentions
More info: https://support.twitter.com/groups/50-welcome-to-twitter
Social Media for Government-UNAPCICT
Technical Guide
24. Facebook Pages:
Network with Citizens
What are Facebook pages?
Facebook Page is a
convenient and
effective way to
network with citizens.
“Pages are for organizations, businesses,
celebrities, and bands to broadcast great
information in an official, public manner
to people who choose to connect with
them.” (source: facebook.com).
Social Media for Government-UNAPCICT Technical Guide
26. YouTube Channel: Educate
Citizens
What is YouTube Channel?
YouTube
Channel is a
create way to
educate citizens.
YouTube channel is a public online space
(or page) over YouTube.
YouTube channel allow you to upload
videos, leave comments, or make playlists.
Social Media for Government-UNAPCICT Technical Guide
27. YouTube Channel: Educate
Citizens
You may use it for posting
training videos
awareness, and
educational material etc.
Social Media for Government-UNAPCICT Technical Guide
29. Blogs: Talk to Citizens
Blog (short for web log) is a
type of personal Web site on
which an individual (or
organization) post opinions
and information
Social Media for Government-UNAPCICT
Technical Guide
Blog is a create
way to solicit
expert opinion
and suggestions
on an issue.
31. Who Provides blog systems?
A lots of companies
http://wordpress.com/
TypePade.com
Blogger.com
Wikispaces.com
Top 40 + Free Blog Hosts
http://mashable.com/2007/08/06/free-blog-hosts/
Social Media for Government-UNAPCICT Technical Guide
33. Chapter 3: Mass Collaboration
Topics covered include understanding,
implementing, and Managing
a wiki (e.g., Google wikis)
Google moderator
Cloud-based tools (e.g., Google Docs,
Drobbox and SkyDrive)
Social Media for GovernmentUNAPCICT Technical Guide
34. Mass Collaboration: Example
1
Korean Government Apps for reporting
Crimes
Illegal car parking
Other improper behavior reporting
Social Media for GovernmentUNAPCICT Technical Guide
35. Mass Collaboration/Crowd
sourcing: Example 2
Adopt a Fire hydrant
Where ordinary citizens take responsibility for digging out a fire hydrant after
it snows.
Social Media for GovernmentUNAPCICT Technical Guide
36. Mass Collaboration/Crowd
sourcing: Example 3
Adopt a Tsunami Siren
Where ordinary citizens take responsibility for taking care of Tsunami Sirens
installed in Honolulu.
Social Media for GovernmentUNAPCICT Technical Guide
38. Wiki: Collaborative Knowledge
Sharing
Literary means “quick”
Wikis are a great
way to
communicate and
collaboratively work
on projects with
other people.
Wiki is a type of website created
collaboratively by a community of
users allowing them to add, modify,
or delete content.
A good example of collaborative wiki is
www.wikipedia.com
This link lists several websites that use
wiki concept/model.
Social Media for Government-UNAPCICT Technical Guide
40. Google Moderator:
Crowd source your idea
What is Google
Moderator?
is an online crowd-sourcing
platform which allows you to
solicit opinions, ideas, and
suggestions about anything that
you are interested in discussing
with people.
Google Moderator is
an easy and efficient
way to manage and
solicit opinions, ideas,
and suggestions on an
issue.
Social Media for Government-UNAPCICT Technical Guide
41. What does Google Moderator
do?
Create a series (topic)
Broke it into small more manageable topics of discussion called Topics.
For example, if you create a series of “Social in Government”, topics
could be “Social Media Tools,” “Policy & Strategy,” or ''Privacy &
Security.”
Share it
Series and topics can be shared with everyone over the Internet or only
with the people you choose.
Identify important topics
Questions/suggestions on the Google Moderator page are automatically
ranked based on how many positive votes they have.
Social Media for Government-UNAPCICT Technical Guide
43. Cloud-Based Services
What is Cloud-Based
Service?
Cloud-based service or cloud
computing is concept of using
the Internet servers to store,
manage, and process data
and application (e.g., software,
documents, audio, video, and
multimedia), rather than a
Social Media for
local personal compute GovernmentUNAPCICT Technical Guide
Cloud-based services
can be instrumental in
collaborative projects
that require
transferring, accessing,
and sharing files with
users.
44. Examples: Cloud-Based
Services
Examples of cloud-based shared
spaces
Dropbox
SkyDrive
Google Drive (Google docs)
Note: Free versions provide limited space and security
Social Media for Government-UNAPCICT Technical Guide
45. How file sharing Cloud-Based
Services works?
Figure: Dropbox working mechanism
Social Media for Government(source: Dropbox)
UNAPCICT Technical Guide
47. Chapter 4: Objectives
Topics covered include understanding
and analyzing
Twitter data;
Facebook data;
Blogs data; and
Google analytics.
Social Media for GovernmentUNAPCICT Technical Guide
48. What to Measure?
How many people (and from
where) are visiting your blog, or
liked your Facebook status
update?
What your followers talk about?
Who your key influencers are?
Social Media for GovernmentUNAPCICT Technical Guide
If you continuously
monitored, captured, and
analyze social media
data can be valuable
information asset in
decision making.
49. How to Measure?
Varity of social media analytics
tools are available in the market.
Some are free and others are
subscription based.
For example, this link provides a
list of 50 Top Tools for Social
Media Monitoring, Analytics, and
Management.
Social Media for GovernmentUNAPCICT Technical Guide
If you continuously
monitored, captured, and
analyze social media
data can be valuable
information asset in
decision making.
50. How to Measure?
In this tutorial, we used
Google Analytics, and
Hootsuite
Note: Wordpress also have built-in limited analytical
ability
Social Media for GovernmentUNAPCICT Technical Guide
51. Google Analytics
Google Analytics is a great tool for analyzing
traffic on your website/blog/wiki.
With it you can see,
Who is visiting your site
What they're looking for
How they're getting there
How long they are staying there, etc.
Social Media for Government-UNAPCICT
Technical Guide
55. Google Analytics
Visitor flow lets you analyze what path traffic takes
when it arrives into your site.
Social Media for Government-UNAPCICT
Technical Guide
56. How to Measure?
Hootsuite is an ease to use online platform that
enables you to manage your accounts across the
most popular social networks
The free version support up to five profiles and has limited
analytic information
Social Media for Government-UNAPCICT
Technical Guide
57. Other Analytical Tools to
Consider
Google Alerts is a content detection and
notification service that automatically
notifies users when new content over
the Internet (e.g., social media, web,
blogs, and video and/or discussion
groups) matches a set of search terms
based on user queries. Users are
alerted through email. Help on how to
use Google Alerts.
Social Media for GovernmentUNAPCICT Technical Guide
59. Other Analytical Tools to
Consider
Social Mention is similar to Google alerts, but it only
concentrates on social media sites, and you can
choose to focus on particular areas, such as blogs.
Social Media for Government-UNAPCICT Technical Guide
60. Other Analytical Tools to
Consider
TweetBeep is like Google Alerts for
Twitter: Choose some keywords and
receive daily search results via email.
Facebook Insights helps Facebook
page owners to understand and
analyze trends within user growth and
demographics
Social Media for GovernmentUNAPCICT Technical Guide
61. Other Analytical Tools to
Consider
Klout measures your influence across a
range of social media channels based
on how many people interact with your
posts. Klout Score measure influence
on scale from 1-100 number showing
how influential you are
Social Media for GovernmentUNAPCICT Technical Guide
62. One more thing…
The online version of the Guide
Social Media for GovernmentUNAPCICT Technical Guide
63. Final Note…remember that…
It is more than just “likes” and “tweets”
Once the social media present is established,
ensure that you and/or your organization can
spend time to,
Sustain it
Monitor it (e.g., social analytics)
Be responsive
Built trust
Otherwise, your organization will lose face
Social Media for Government-UNAPCICT Technical Guide
64. Final Note…remember
Setting-up social media tools is the easy part, the
difficult part is managing it effectively.
Plan a head
Establish a sound social media strategy and
policy
Involve all stakeholders
Assign dedicated resources
ensure that you and/or your organization have
dedicated resources (e.g., Time, technical,
financial, and human resources)
Social Media for Government-UNAPCICT Technical Guide
65. Conclusion
May social media tools are available
Think how you can leverage based on your
department requirement
Find where your community is and engage it there
If the available tools don’t work for you, create
one.
Setting-up is the easy part.
Managing social media effectively is what matters.
Plan a head: social media policy, strategy, and resources
needed
Sustain it, Monitor it, Be responsive, Built trust.
Social Media for Government-UNAPCICT Technical Guide
66. About the Author
Gohar Feroz Khan is an Assistant Professor
at Korea University of Technology &
Education and founding Director of SMInsight
research center. His research interest
includes, IT adoption, social information
systems, and Social media.
Social Media for GovernmentUNAPCICT Technical Guide