This series will help Project Management Professionals to learn more about the scope of the certifications and shed more light on the intricacies surrounding the PMP® and CAPM® certifications. Learn more about PMP® and CAPM® and the positive impact they may have on your professional career. Both PMP® and CAPM® from PMI could help you achieve that elusive promotion or get you that golden ticket to joining your dream organization. Registration Link: https://bit.ly/42iE5rJ

1. Everything You Should Know About
PMP® & CAPM® Certifications
Seshne Govender
vCare Project Management Session - 8
www.vcareprojectmanagement.com

2. I am the Founder and Director of Fundamental Project Management, having over 15 years of
experience as a Program and Project Manager managing numerous large successful deliveries
with complex IT components in the Financial Services, Telecommunications, and Retail Sectors
of South Africa. This journey has provided me with invaluable experience in the Project
Management career path.
Started my career as an Engineer, studied Chemical Engineering in South Africa. Within a short
time, found my passion in projects in the Banking Industry. I have worked in diverse roles such
as Process Engineer, Business Analyst, Project Manager, and finally, Program Manager: A
career that provided joy to me for many years.
A certified Program Management Professional (PgMP)® and Project Management Professional
(PMP)®, which were invaluable in my Project Management Journey.
I am passionate about training, coaching, and mentoring people along the Project Management
career path.
Successful Program Manager, Project Manager & Trainer
Seshne Govender
Project Management Expert

3. PMP® & C
APM® Certifications
Exam Practice Questions & Answers
Session - 8

4. Sample Exam Like Questions

5. Management attention to scope management.
Management planning.
A project expediter position.
A change control system.
a.
b.
c.
d.
A manager and the head of engineering discuss a change to a
major work package. After the meeting, the manager contacts
you and tells you to complete the paperwork to make the
change. This is an example of:

6. Management attention to scope management.
Management planning.
A project expediter position.
A change control system.
a.
b.
c.
d.
A manager and the head of engineering discuss a change to a
major work package. After the meeting, the manager contacts
you and tells you to complete the paperwork to make the
change. This is an example of:

7. During a team meeting, a team member asks about the measurements
that will be used on the project to judge performance. The team
member feels that some of the measures related to activities
assigned to him are not valid measurements. The project is BEST
considered in what part of the project management process?
Initiating
Executing
Monitoring & Controlling
Closing
a.
b.
c.
d.

8. Initiating
Executing
Monitoring & Controlling
Closing
a.
b.
c.
d.
During a team meeting, a team member asks about the measurements
that will be used on the project to judge performance. The team
member feels that some of the measures related to activities
assigned to him are not valid measurements. The project is BEST
considered in what part of the project management process?

9. Your company just won a major new project. It will begin in
three months and is valued at 2m USD. You are the project
manager for an existing project. What is the FIRST thing you
should do once you hear of the new project?
Ask management how the new project will use resources
Resource level your project
Crash your project
Ask management how the new project will affect your project
a.
b.
c.
d.

10. Ask management how the new project will use resources
Resource level your project
Crash your project
Ask management how the new project will affect your project
a.
b.
c.
d.
Your company just won a major new project. It will begin in
three months and is valued at 2m USD. You are the project
manager for an existing project. What is the FIRST thing you
should do once you hear of the new project?

11. You are a new project manager who has never
managed a project before. It would be BEST in this
situation to rely on _____ during planning in order
to improve your chance of success.
Your intuition and training
Stakeholder analysis
Historical information
Configuration management
a.
b.
c.
d.

12. Your intuition and training
Stakeholder analysis
Historical information
Configuration management
a.
b.
c.
d.
You are a new project manager who has never
managed a project before. It would be BEST in this
situation to rely on _____ during planning in order
to improve your chance of success.

13. During project execution, a team member comes to the project
manager because he is not sure of what work he needs to
accomplish on the project. Which of the following documents
contain detailed descriptions of work packages?
WBS Dictionary
Activity List
Project scope statement
Scope management plan
a.
b.
c.
d.

14. WBS Dictionary
Activity List
Project scope statement
Scope management plan
a.
b.
c.
d.
During project execution, a team member comes to the project
manager because he is not sure of what work he needs to
accomplish on the project. Which of the following documents
contain detailed descriptions of work packages?

15. During a meeting with some of the project stakeholders, the project
manager is asked to add work to the project scope. The project
manager had access to correspondence about the project before the
project charter was signed and remembers that the project sponsor
specifically denied funding for the scope mentioned by these
stakeholders. The BEST thing for the project manager to do is to:
Let the sponsor know of the stakeholders’ requests.
Evaluate the impact of adding the scope.
Tell the stakeholders the scope cannot be added.
Add the work if there is time available in the project schedule
a.
b.
c.
d.

16. During a meeting with some of the project stakeholders, the project
manager is asked to add work to the project scope. The project
manager had access to correspondence about the project before the
project charter was signed and remembers that the project sponsor
specifically denied funding for the scope mentioned by these
stakeholders. The BEST thing for the project manager to do is to:
Let the sponsor know of the stakeholders’ requests.
Evaluate the impact of adding the scope.
Tell the stakeholders the scope cannot be added.
Add the work if there is time available in the project schedule.
a.
b.
c.
d.

17. User testing on the last product release revealed low user interest in
certain features that required a significant effort to develop. The team
feels demoralized, and they want to make sure their future efforts are
worthwhile. Success in the next iteration is critical as the competitor
product is gaining market share. How should the team respond?
Team can brainstorm how to better understand the product
vision.
Scrum master can coach the product owner on prioritizing the
desired end-user features and engaging stakeholders.
Team lead can arrange a training session for everyone to learn
about the benefits of a growth mindset.
Team lead can perform stakeholder analysis to find subject
matter experts (SMEs) who can guide the backlog value ranking
process.
a.
b.
c.
d.

18. Team can brainstorm how to better understand the product
vision.
Scrum master can coach the product owner on prioritizing the
desired end-user features and engaging stakeholders.
Team lead can arrange a training session for everyone to learn
about the benefits of a growth mindset.
Team lead can perform stakeholder analysis to find subject
matter experts (SMEs) who can guide the backlog value ranking
process.
a.
b.
c.
d.
User testing on the last product release revealed low user interest in
certain features that required a significant effort to develop. The team
feels demoralized, and they want to make sure their future efforts are
worthwhile. Success in the next iteration is critical as the competitor
product is gaining market share. How should the team respond?

19. A product owner has created a lot of epics and has
started breaking them down into user stories. These high-
priority user stories fulfill the definition of ready. At the
iteration planning meeting, the product owner leaves
after 2 hours. What should happen next?
The team lead should draft the remaining acceptance
criteria before starting the iteration.
The iteration planning ends after the estimate and team
commitment.
The product owner should present the committed user
stories with the key stakeholders before the iteration starts.
The team should decompose the user stories into tasks.
a.
b.
c.
d.

20. The team lead should draft the remaining acceptance
criteria before starting the iteration.
The iteration planning ends after the estimate and team
commitment.
The product owner should present the committed user
stories with the key stakeholders before the iteration starts.
The team should decompose the user stories into tasks.
a.
b.
c.
d.
A product owner has created a lot of epics and has
started breaking them down into user stories. These high-
priority user stories fulfill the definition of ready. At the
iteration planning meeting, the product owner leaves
after 2 hours. What should happen next?

21. A project’s goal is to improve a company’s customer service process through automation and
staff development. The team sent initial surveys to the staff to assess their satisfaction with the
current process and are now analyzing the responses. These are the top four responses:
• The current process works fine.
• The current process needs fixing.
• We need better training.
• We do not need any more training.
Which two activities should the project team perform first? (Choose two)
Job satisfaction survey
Likelihood-to-recommend (LTR) survey
Risk analysis
MoSCoW diagram
a.
b.
c.
d.
Lessons learned
E.

22. A project’s goal is to improve a company’s customer service process through automation and
staff development. The team sent initial surveys to the staff to assess their satisfaction with the
current process and are now analyzing the responses. These are the top four responses:
• The current process works fine.
• The current process needs fixing.
• We need better training.
• We do not need any more training.
Which two activities should the project team perform first? (Choose two)
Job satisfaction survey
Likelihood-to-recommend (LTR) survey
Risk analysis
MoSCoW diagram
a.
b.
c.
d.
Lessons learned
E.

23. A company is merging two similar projects. The extensive
business processes from each project need to be merged.
The team wants to optimize the merged business processes,
and they hire a consultant to help them. How can the team
ensure knowledge continuity from both projects?
Instruct the consultant to optimize the processes.
Create an archive from the projects so that team
members can read it on their own.
Instruct teams to create new templates for processes
and begin using and improving them iteratively.
Gather representatives from both teams to explore and
define a mutually agreeable way of working (WoW).
a.
b.
c.
d.

24. Instruct the consultant to optimize the processes.
Create an archive from the projects so that team
members can read it on their own.
Instruct teams to create new templates for processes
and begin using and improving them iteratively.
Gather representatives from both teams to explore and
define a mutually agreeable way of working (WoW).
a.
b.
c.
d.
A company is merging two similar projects. The extensive
business processes from each project need to be merged.
The team wants to optimize the merged business processes,
and they hire a consultant to help them. How can the team
ensure knowledge continuity from both projects?

25. A client is making a lot of small, minor change
requests, indicating that they are urgent and
critical. Which action should the project
manager take?
Log each change request in the log.
Reject the minor changes.
Escalate the client's behavior to the sponsor because it is
annoying the team.
Put the requests into the iteration backlog.
a.
b.
c.
d.

26. Log each change request in the log.
Reject the minor changes.
Escalate the client's behavior to the sponsor because it is
annoying the team.
Put the requests into the iteration backlog.
a.
b.
c.
d.
A client is making a lot of small, minor change
requests, indicating that they are urgent and
critical. Which action should the project
manager take?

27. A project manager has drafted a project management plan. While working with the
stakeholders, the project manager observes that the key stakeholder’s priorities for the scope
and schedule are vastly different from the priorities of all of the other stakeholders.
Key stakeholder - site upgrades and user improvements in a 9-month project schedule
Stakeholders F, K, and S - user improvements in a 3-month project schedule
Stakeholder A has openly stated that the broader scope and longer schedule are necessary for project
success.
What should the project manager do first in order to get this project management plan approved?
Ask the key stakeholder to present data to support the
business case for a longer schedule and broader scope.
Negotiate with all stakeholders until they agree to common scope
and schedule baselines.
Facilitate a meeting with all stakeholders to agree to the scope and
schedule baselines.
Proceed with the key stakeholder’s scope and schedule baselines.
a.
b.
c.
d.

28. A project manager has drafted a project management plan. While working with the
stakeholders, the project manager observes that the key stakeholder’s priorities for the scope
and schedule are vastly different from the priorities of all of the other stakeholders.
Key stakeholder - site upgrades and user improvements in a 9-month project schedule
Stakeholders F, K, and S - user improvements in a 3-month project schedule
Stakeholder A has openly stated that the broader scope and longer schedule are necessary for project
success.
What should the project manager do first in order to get this project management plan approved?
Ask the key stakeholder to present data to support the
business case for a longer schedule and broader scope.
Negotiate with all stakeholders until they agree to common scope
and schedule baselines.
Facilitate a meeting with all stakeholders to agree to the scope and
schedule baselines.
Proceed with the key stakeholder’s scope and schedule baselines.
a.
b.
c.
d.

30. What communication
strategies can you use to
improve project quality?

31. Define communication
goals and plans
Use the right communication tools
and methods
Adapt your communication style
and tone
Communicate progress and
performance
Solicit and incorporate
feedback
Manage communication conflicts
and issues
Communication Strategies To Improve Project Quality

32. What are the most important
project management skills
for a startup?

33. Project Management Skills For Startups
Agile
mindset
Communication
skills
Problem-solving
skills
Adaptability
skills
Leadership
skills

34. You have to manage multiple
projects at once. How do you
keep them all on track?

35. Prioritize your
projects
Plan your time
and resources
Delegate and
collaborate
Avoid
multitasking &
distractions
Review
and learn
How Do You Keep Multiple Projects On Track?

36. Audience
Questions

37. C vCare Project Management
seshne@vcareprojectmanagement.com
+27 722997173
Registered Address:
325 N. Saint Paul St, Suite 3100, Dallas, TX 75201, USA
www.vcareprojectmanagement.com
EIN: 35-2657414
Disclaimer
• PMP, PMI, PMBOK, CAPM, PgMP, PfMP, PBA, RMP, ACP, SP, DA, DASM, DASSM, ATP and OPM3 are registered marks of the Project Management Institute, Inc.