Is your business being held back by inefficient and outdated forecasting abilities? Here's how we delivered specialist support to a UK-based multi-brand client who required a new, agile forecasting, allocation and replenishment capability.
This chapter focuses on the execution of e-business projects and emphasizes the importance of tightly coordinating tactical execution to support the overall strategy and vision. It outlines a process for e-business tactical execution that includes defining projects, establishing teams, developing plans, managing requirements, and adopting and measuring outcomes. Successful execution requires addressing both technical capabilities and organizational readiness, maintaining communication, and focusing on customer needs and pain points.
Agile Technologies provides consulting services to help clients select and implement new insurance applications. Their standard approach involves defining requirements, reviewing vendors, selecting a vendor, and providing implementation oversight. Agile has deep insurance industry expertise and experience helping clients select and implement policy administration, claims, and business intelligence systems.
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessParature, from Microsoft
A customer-centric culture has never been more important to organizations than it is today, and the most successful customer service organizations have realized the criticality of the customer experience, as well as the need to make organizational changes to improve it.
But how do you facilitate an organizational shift? How do you recognize the need for change, develop a plan, determine customer & business impact, and get results? How do you achieve key support metrics such as?
:: Customer satisfaction improved to 90%
:: Agent responsiveness is up to 92%
:: Agent product knowledge grew to 91%
:: Customer loyalty jumped to 93%
This eye-opening webinar helps you to discover how organizations can reduce their cost to provide service while increasing customer satisfaction by investing in technology and implementing internal change.
The client was established in 1985 and delivers complex cryogenic systems but had experienced slowed growth in recent years. They engaged Carpe Diem Growth Solutions to evaluate their situation and formulate an improvement plan. The initial evaluation identified issues with the sales team, pricing, processes, and marketing. The results section outlines how the priority areas were addressed, including redefining sales roles, improving pricing strategy, simplifying processes, implementing account management, and boosting marketing. The client was pleased with the practical solutions delivered by Mike that have helped achieve better results.
Richard Hawley is seeking a leadership and management role to provide critical analysis, build client relationships, achieve financial growth, maintain market knowledge, and identify new business opportunities. He has over 30 years of experience in sales, project management, and business analysis. His background includes roles in property restoration, software, manufacturing, and shipbuilding.
Demonstrate the implications of new technologies through workshops to the students. Assessing infrastructure to identify opportunities for improvement in future IT Industry
Designing a customized plan to address global organization’s specific needs. Implementing market-leading solutions that help students to grow and thrive
Managing the complete functionality of the entire engagement throughout from workshop till admission.
Technical overview of TailCurrent's lead generation methodolgyTailCurrent
This is an overview of the system and process that TailCurrent uses to implement and manage lead generation through massive personalization of email marketing.
TailCurrent Enagagement and Methodology OverviewZachary Taffany
TailCurrent is a B2B lead generation company that provides personalized email marketing campaigns to generate sales-qualified leads within 4 weeks. They focus on scalable lead generation across industries and geographies, charging only for qualified leads that have been proven to generate sales through their team's experience running global campaigns. TailCurrent works with clients to design targeted campaigns, conduct market research, and manage ongoing lead generation and qualification.
This chapter focuses on the execution of e-business projects and emphasizes the importance of tightly coordinating tactical execution to support the overall strategy and vision. It outlines a process for e-business tactical execution that includes defining projects, establishing teams, developing plans, managing requirements, and adopting and measuring outcomes. Successful execution requires addressing both technical capabilities and organizational readiness, maintaining communication, and focusing on customer needs and pain points.
Agile Technologies provides consulting services to help clients select and implement new insurance applications. Their standard approach involves defining requirements, reviewing vendors, selecting a vendor, and providing implementation oversight. Agile has deep insurance industry expertise and experience helping clients select and implement policy administration, claims, and business intelligence systems.
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessParature, from Microsoft
A customer-centric culture has never been more important to organizations than it is today, and the most successful customer service organizations have realized the criticality of the customer experience, as well as the need to make organizational changes to improve it.
But how do you facilitate an organizational shift? How do you recognize the need for change, develop a plan, determine customer & business impact, and get results? How do you achieve key support metrics such as?
:: Customer satisfaction improved to 90%
:: Agent responsiveness is up to 92%
:: Agent product knowledge grew to 91%
:: Customer loyalty jumped to 93%
This eye-opening webinar helps you to discover how organizations can reduce their cost to provide service while increasing customer satisfaction by investing in technology and implementing internal change.
The client was established in 1985 and delivers complex cryogenic systems but had experienced slowed growth in recent years. They engaged Carpe Diem Growth Solutions to evaluate their situation and formulate an improvement plan. The initial evaluation identified issues with the sales team, pricing, processes, and marketing. The results section outlines how the priority areas were addressed, including redefining sales roles, improving pricing strategy, simplifying processes, implementing account management, and boosting marketing. The client was pleased with the practical solutions delivered by Mike that have helped achieve better results.
Richard Hawley is seeking a leadership and management role to provide critical analysis, build client relationships, achieve financial growth, maintain market knowledge, and identify new business opportunities. He has over 30 years of experience in sales, project management, and business analysis. His background includes roles in property restoration, software, manufacturing, and shipbuilding.
Demonstrate the implications of new technologies through workshops to the students. Assessing infrastructure to identify opportunities for improvement in future IT Industry
Designing a customized plan to address global organization’s specific needs. Implementing market-leading solutions that help students to grow and thrive
Managing the complete functionality of the entire engagement throughout from workshop till admission.
Technical overview of TailCurrent's lead generation methodolgyTailCurrent
This is an overview of the system and process that TailCurrent uses to implement and manage lead generation through massive personalization of email marketing.
TailCurrent Enagagement and Methodology OverviewZachary Taffany
TailCurrent is a B2B lead generation company that provides personalized email marketing campaigns to generate sales-qualified leads within 4 weeks. They focus on scalable lead generation across industries and geographies, charging only for qualified leads that have been proven to generate sales through their team's experience running global campaigns. TailCurrent works with clients to design targeted campaigns, conduct market research, and manage ongoing lead generation and qualification.
Harvestech Business Management Solutions is an IT consulting and outsourcing firm based in Saudi Arabia that was founded in 2010. The company employs specialized staff and uses comprehensive tools and skills to achieve high quality work for customers. Harvestech's mission is to deliver reliable IT services and software solutions to help clients improve efficiency and maximize profits. The company values people, processes, projects, and products in its work, and uses clear methodologies, communication, specialization, and transparency to meet deadlines and ensure customer satisfaction. Harvestech provides a range of IT consulting, outsourcing, staffing, and software development services.
This document describes workshops offered by Marketing DNA to help companies align their business strategy, technology, operations, and customer experiences. The workshops include:
1. DNA workshops that explore the customer journey, current marketing activities, and identify opportunities for growth.
2. Discovery workshops that scope project requirements and deliverables.
3. Customer journey workshops that map the customer workflow and channels.
4. Technical deep dive workshops that understand system integrations and data workflows needed for solutions.
The workshops are intended to unify strategy, understand customer needs, and deliver efficient and innovative marketing programs.
This document describes workshops offered by Marketing DNA to help companies align their business strategy, technology, operations, and customer experiences. The workshops include:
1. DNA workshops that explore the customer journey, current marketing activities, and identify opportunities for growth.
2. Discovery workshops that scope projects by examining requirements, technologies, resources needed.
3. Customer journey workshops that map customer workflows and interactions to understand experiences.
4. Technical deep dive workshops that understand client infrastructure and plan systems integration and data workflows.
The workshops are intended to unify strategy, understand customer needs, and deliver efficient and innovative customer-centric solutions.
Harness the Power of Speech Analytics for Benefits across FunctionsUniphore
This presentation details on how Speech Analytics goes beyond contact centers to drive performance across functions through compelling business insights.
The document summarizes the workstreams and initiatives that an organization is undertaking to improve how it works with its business and customers. It discusses 7 workstreams: 1) Establishing basics like consistent senior leadership, metrics, and a request log. 2) Quick wins like a tech bar, iPads, and WiFi. 3) Implementing proper service management. 4) Reviewing strategy, applications, and infrastructure. 5) Adopting a joint agile development approach. 6) Gathering feedback and communicating changes. 7) Preparing for the future by assessing skills, making staff moves, and defining a target operating model.
The document discusses how service providers can maintain profitability by offering maintenance services to clients. It recommends that providers position themselves as value-added partners by standardizing maintenance in all sales offerings. This establishes long-term, annuity revenue streams. It also suggests leveraging maintenance revenue from existing clients and maximizing profit margins on maintenance contracts. Providers are advised to define comprehensive maintenance offerings covering remote management, monitoring, and support across clients' converged voice, data and IT systems.
Digital business transformation- IT StrategyTushar Sharma
A Study of Digital Business Transformation which is the need of the hour in the IT industry. It also showcases the need for B2B platform for a business transformation.
UMS is an upstart marketing company that uses proprietary software to quickly develop marketing plans for clients. The software allows UMS to bypass long lead times that typically hamper marketing firms. UMS analyzes its industry, customers, suppliers and competitors. Its customers will be companies seeking efficient marketing solutions, and its software could also be marketed to competitors. A feasibility analysis found the concept requires only startup costs and has a short ROI period.
The document discusses some common myths about how organizations purchase technology. It argues that the "buyer's journey" model is flawed because technology purchasing typically involves input from 21 or more stakeholders over 6.7 months on average. Instead, it proposes that purchases align with an organization's change process as it identifies needs and evaluates solutions. It also argues that content should address the full change process rather than individual journey stages, and that marketing should continue engaging stakeholders throughout the sales process rather than just handing off to sales. The goal is to empower "champions" who can drive organizational decisions by providing relevant information.
This presentation looks at the different sources of data that will help to inform Senior Executives about the current quality of IT services overall and help make the right decisions about future IT investment priorities?
This document discusses organizational planning and the transition to e-business. It covers topics like strategic planning, tactical planning, operational planning, SWOT analysis, business models, competitive strategies, value chains, technology architecture, and overcoming resistance to change. The key challenges of implementing e-business include security, defining scope, budgeting time and money, data quality, user adoption, technical expertise, and cultural changes. Success requires education, user involvement, management commitment, and addressing people factors which are the most difficult to resolve.
The basics of Marketing Automation are presented along with three shifts that are being seen in the association/non-profit marketing market that organizations need to adopt. Several types of marketing automation programs are explained. Keys to marketing automation success involve segmentation, aligning operations to buyer behavior and using journey maps and buyer personas to better understand who you are targeting and what will entice them to take action.
Collaborative Consulting provides software performance engineering services to help clients ensure system scalability, stability, and quality. Their services include advisory services to assess performance engineering maturity, application readiness assessments to evaluate performance risks, production performance rescues to quickly restore functionality during issues, and application performance management to proactively monitor systems. Collaborative uses a proprietary performance engineering methodology applied throughout the software development lifecycle. They have experience across industries including healthcare, financial services, and retail.
This document contains a professional profile and resume for Geoffrey Harris. Some key points:
- Geoffrey Harris has over 20 years of experience as a senior business analyst across various industries including finance, superannuation, insurance, and higher education.
- He has a strong track record of gathering requirements, managing stakeholders, improving processes, and delivering projects on time while balancing quality.
- Recent roles include consultant roles at Araza Consulting and Telstra focusing on test automation, and a senior business analyst role at Superpartners focusing on superannuation products and a large program to replace backend systems.
- Geoffrey Harris has expertise in areas like business analysis, requirements gathering, process improvement, stakeholder management, and using method
The document proposes a business plan for a call center partnership between Fresno Infotech Outsourcing Solutions and Eastman. The plan outlines providing call center and BPO services including sales, marketing, and back office work. Key objectives are achieving profitability within 2-3 months and establishing a 95% customer satisfaction rate. The proposal details the services, business model, sales and marketing strategies, training processes, and infrastructure needed to support call volume.
Ta3s, headquartered out of Bangalore and has partners in Middle East, Americas, APJ and Europe, is a specialized next generation independent testing services and solutions company providing unit, functional, integration, regression, automation, performance and mobile testing services. Ta3s has strong competency and experience in delivering testing projects in Banking, Financial Services, Insurance, Retail, Ecommerce, Healthcare, Pharma, Games and Education domains. Our experience in SAP and Oracle has helped customers gain immediate insight into implementation of quality deliverables and seamless deployment. Be it a product on premise or on cloud, we have the best resources to address customer needs.
Led by experienced, committed and dynamic test professionals, Ta3s is fast establising itself to be one of the leading independent testing services company offering test consulting, staff auggmentation, outsourced testing, managed services and BOT services.
Customers today are not just looking for augmenting human resource but are looking at service companies that can deliver outcomes, assure and ensure quality. Ta3s, divergently, provides good customer satisfaction by taking the time required to map key internal and external customer deliverable pain points and correlates the same to bring forth a strong customer centric UFP (Unique Fitment Proposition). Ta3s studies each issue and approaches them accordingly. Unlike approaching every company with a legacy solution or a single value template, UFP enables to understand issues and address with a customized as well as customer centric solution.
Employee Vision:
While we pledge to provide our customers the best return on investment, it is our mandate to build, nurture and elevate the quality of our employees by providing the most challenging work environment, mentoring and training. We will recruit employees who have the drive to learn, grow and build Ta3s as the best in the business Testing Services Organization.
Corporate Values:
4D’s – Different, Discipline, Dedication and Delivery matters the most to us. Successful delivery of projects needs discipline and dedication while using different innovative methods to ensure faster quality delivery while reducing costs and increasing ROI for our customers.
Learn about the 10-Step Strategic Account Alignment Process:
- See the 10-step account planning and implementation process using real-world examples
- Focus on 3 of the biggest challenges facing strategic account management programs
- Learn the unique approach that Global Partners uses for the account planning and management process
Secrets of a Successful Sale: Optimizing Your Checkout ProcessAggregage
https://www.onlineretailtoday.com/frs/26905197/secrets-of-a-successful-sale--optimizing-your-checkout-process
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡
Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue. But payments are just one part of a chain. What’s the next touch point? How do you use the data sitting behind a payment to find the next loyal customer?
In this session you’ll learn:
• The integral relationship between payment experience and customer satisfaction
• Proven methods for optimizing the checkout journey
• Leveraging payments data for personalized marketing and enhanced customer loyalty
• Gain invaluable insights into consumer behavior across online and offline channels through data
Harvestech Business Management Solutions is an IT consulting and outsourcing firm based in Saudi Arabia that was founded in 2010. The company employs specialized staff and uses comprehensive tools and skills to achieve high quality work for customers. Harvestech's mission is to deliver reliable IT services and software solutions to help clients improve efficiency and maximize profits. The company values people, processes, projects, and products in its work, and uses clear methodologies, communication, specialization, and transparency to meet deadlines and ensure customer satisfaction. Harvestech provides a range of IT consulting, outsourcing, staffing, and software development services.
This document describes workshops offered by Marketing DNA to help companies align their business strategy, technology, operations, and customer experiences. The workshops include:
1. DNA workshops that explore the customer journey, current marketing activities, and identify opportunities for growth.
2. Discovery workshops that scope project requirements and deliverables.
3. Customer journey workshops that map the customer workflow and channels.
4. Technical deep dive workshops that understand system integrations and data workflows needed for solutions.
The workshops are intended to unify strategy, understand customer needs, and deliver efficient and innovative marketing programs.
This document describes workshops offered by Marketing DNA to help companies align their business strategy, technology, operations, and customer experiences. The workshops include:
1. DNA workshops that explore the customer journey, current marketing activities, and identify opportunities for growth.
2. Discovery workshops that scope projects by examining requirements, technologies, resources needed.
3. Customer journey workshops that map customer workflows and interactions to understand experiences.
4. Technical deep dive workshops that understand client infrastructure and plan systems integration and data workflows.
The workshops are intended to unify strategy, understand customer needs, and deliver efficient and innovative customer-centric solutions.
Harness the Power of Speech Analytics for Benefits across FunctionsUniphore
This presentation details on how Speech Analytics goes beyond contact centers to drive performance across functions through compelling business insights.
The document summarizes the workstreams and initiatives that an organization is undertaking to improve how it works with its business and customers. It discusses 7 workstreams: 1) Establishing basics like consistent senior leadership, metrics, and a request log. 2) Quick wins like a tech bar, iPads, and WiFi. 3) Implementing proper service management. 4) Reviewing strategy, applications, and infrastructure. 5) Adopting a joint agile development approach. 6) Gathering feedback and communicating changes. 7) Preparing for the future by assessing skills, making staff moves, and defining a target operating model.
The document discusses how service providers can maintain profitability by offering maintenance services to clients. It recommends that providers position themselves as value-added partners by standardizing maintenance in all sales offerings. This establishes long-term, annuity revenue streams. It also suggests leveraging maintenance revenue from existing clients and maximizing profit margins on maintenance contracts. Providers are advised to define comprehensive maintenance offerings covering remote management, monitoring, and support across clients' converged voice, data and IT systems.
Digital business transformation- IT StrategyTushar Sharma
A Study of Digital Business Transformation which is the need of the hour in the IT industry. It also showcases the need for B2B platform for a business transformation.
UMS is an upstart marketing company that uses proprietary software to quickly develop marketing plans for clients. The software allows UMS to bypass long lead times that typically hamper marketing firms. UMS analyzes its industry, customers, suppliers and competitors. Its customers will be companies seeking efficient marketing solutions, and its software could also be marketed to competitors. A feasibility analysis found the concept requires only startup costs and has a short ROI period.
The document discusses some common myths about how organizations purchase technology. It argues that the "buyer's journey" model is flawed because technology purchasing typically involves input from 21 or more stakeholders over 6.7 months on average. Instead, it proposes that purchases align with an organization's change process as it identifies needs and evaluates solutions. It also argues that content should address the full change process rather than individual journey stages, and that marketing should continue engaging stakeholders throughout the sales process rather than just handing off to sales. The goal is to empower "champions" who can drive organizational decisions by providing relevant information.
This presentation looks at the different sources of data that will help to inform Senior Executives about the current quality of IT services overall and help make the right decisions about future IT investment priorities?
This document discusses organizational planning and the transition to e-business. It covers topics like strategic planning, tactical planning, operational planning, SWOT analysis, business models, competitive strategies, value chains, technology architecture, and overcoming resistance to change. The key challenges of implementing e-business include security, defining scope, budgeting time and money, data quality, user adoption, technical expertise, and cultural changes. Success requires education, user involvement, management commitment, and addressing people factors which are the most difficult to resolve.
The basics of Marketing Automation are presented along with three shifts that are being seen in the association/non-profit marketing market that organizations need to adopt. Several types of marketing automation programs are explained. Keys to marketing automation success involve segmentation, aligning operations to buyer behavior and using journey maps and buyer personas to better understand who you are targeting and what will entice them to take action.
Collaborative Consulting provides software performance engineering services to help clients ensure system scalability, stability, and quality. Their services include advisory services to assess performance engineering maturity, application readiness assessments to evaluate performance risks, production performance rescues to quickly restore functionality during issues, and application performance management to proactively monitor systems. Collaborative uses a proprietary performance engineering methodology applied throughout the software development lifecycle. They have experience across industries including healthcare, financial services, and retail.
This document contains a professional profile and resume for Geoffrey Harris. Some key points:
- Geoffrey Harris has over 20 years of experience as a senior business analyst across various industries including finance, superannuation, insurance, and higher education.
- He has a strong track record of gathering requirements, managing stakeholders, improving processes, and delivering projects on time while balancing quality.
- Recent roles include consultant roles at Araza Consulting and Telstra focusing on test automation, and a senior business analyst role at Superpartners focusing on superannuation products and a large program to replace backend systems.
- Geoffrey Harris has expertise in areas like business analysis, requirements gathering, process improvement, stakeholder management, and using method
The document proposes a business plan for a call center partnership between Fresno Infotech Outsourcing Solutions and Eastman. The plan outlines providing call center and BPO services including sales, marketing, and back office work. Key objectives are achieving profitability within 2-3 months and establishing a 95% customer satisfaction rate. The proposal details the services, business model, sales and marketing strategies, training processes, and infrastructure needed to support call volume.
Ta3s, headquartered out of Bangalore and has partners in Middle East, Americas, APJ and Europe, is a specialized next generation independent testing services and solutions company providing unit, functional, integration, regression, automation, performance and mobile testing services. Ta3s has strong competency and experience in delivering testing projects in Banking, Financial Services, Insurance, Retail, Ecommerce, Healthcare, Pharma, Games and Education domains. Our experience in SAP and Oracle has helped customers gain immediate insight into implementation of quality deliverables and seamless deployment. Be it a product on premise or on cloud, we have the best resources to address customer needs.
Led by experienced, committed and dynamic test professionals, Ta3s is fast establising itself to be one of the leading independent testing services company offering test consulting, staff auggmentation, outsourced testing, managed services and BOT services.
Customers today are not just looking for augmenting human resource but are looking at service companies that can deliver outcomes, assure and ensure quality. Ta3s, divergently, provides good customer satisfaction by taking the time required to map key internal and external customer deliverable pain points and correlates the same to bring forth a strong customer centric UFP (Unique Fitment Proposition). Ta3s studies each issue and approaches them accordingly. Unlike approaching every company with a legacy solution or a single value template, UFP enables to understand issues and address with a customized as well as customer centric solution.
Employee Vision:
While we pledge to provide our customers the best return on investment, it is our mandate to build, nurture and elevate the quality of our employees by providing the most challenging work environment, mentoring and training. We will recruit employees who have the drive to learn, grow and build Ta3s as the best in the business Testing Services Organization.
Corporate Values:
4D’s – Different, Discipline, Dedication and Delivery matters the most to us. Successful delivery of projects needs discipline and dedication while using different innovative methods to ensure faster quality delivery while reducing costs and increasing ROI for our customers.
Learn about the 10-Step Strategic Account Alignment Process:
- See the 10-step account planning and implementation process using real-world examples
- Focus on 3 of the biggest challenges facing strategic account management programs
- Learn the unique approach that Global Partners uses for the account planning and management process
Secrets of a Successful Sale: Optimizing Your Checkout ProcessAggregage
https://www.onlineretailtoday.com/frs/26905197/secrets-of-a-successful-sale--optimizing-your-checkout-process
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡
Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue. But payments are just one part of a chain. What’s the next touch point? How do you use the data sitting behind a payment to find the next loyal customer?
In this session you’ll learn:
• The integral relationship between payment experience and customer satisfaction
• Proven methods for optimizing the checkout journey
• Leveraging payments data for personalized marketing and enhanced customer loyalty
• Gain invaluable insights into consumer behavior across online and offline channels through data
It’s no secret that the marketing landscape is growing increasingly complex, with numerous channels, privacy regulations, signal loss, and more. One of the biggest problems facing marketers today is that they’re experiencing data deluge and data drought simultaneously.
Bliss Point by Tinuti addresses these challenges by providing a single, user-friendly platform for measuring what marketers previously struggled to measure. With Bliss Point, you can move beyond simply validating past actions and instead use measurement to guide real-time decision-making on what should happen next.
Join our product experts for a live demonstration of Bliss Point. Discover how it can empower your brand with the tools and insights needed to optimize each channel, across your entire media mix, and your overall brand performance.
1. Client success stories:
Capability Visioning and Vendor Selection
The Client: a UK-based multi-brand group
Wanted to review and significantly improve ageing and
manually intensive end-to-end Forecasting (F&R) capabilities
including organization, systems, and business processes.
The client challenge
2. Client Challenge
The business required specialist support to create a new agile Forecasting, Allocation and
Replenishment capability that would:
Be streamlined and automated
Enable a data-informed business and provide a central place for all required data and
information to be accessed
Leverage appropriate Machine Learning and Artificial Intelligence capability
The TPC solution
Be capable of scaling to support continued global expansion and best practice
3. The TPC Solution
Researched and recommended a shortlist of vendors. Followed by a detailed product
review to select the best software vendor for the client's needs
Worked closely with the client's resources, providing crucial support throughout each stage
of the project
The key benefits
Assessed the benefits case which would underpin investment decisions
Helped define business capabilities and determine the key operating needs required to
achieve the client's vision
4. The key benefits
We worked closely with the client team to upskill them and they were then able to continue
into implementation without further assistance
The client was able to secure excellent pricing concessions, commitments to accelerated
software roadmap developments and fixed price terms for all implementation services
The project was completed on time and on budget