My talk at the UK Government Digital Service Sprint 15 event in London, February 2, 2015. I talk about my idea of government as a platform, and what I've learned since I first articulated the idea, with specific reference to what the GDS has taught me about the idea.
Oakland Public Ethics Commission: Transparency, Open Data, and Gov as PlatformTim O'Reilly
I spoke at the Oakland Public Ethics commission on June 25, 2013. I was trying to set some context about how the ideas of transparency, open data, and government platform should shape their thinking. This is a PDF with notes on my talking points below each slide.
Government as a Platform: What We've Learned Since 2008 (pdf with notes)Tim O'Reilly
- Government as a platform means providing fundamental applications and services for citizens and businesses to build additional applications on top of, similar to how thousands of apps were built on the Apple app store platform.
- However, government has been slow to adopt new technologies due to procurement processes not keeping up with Moore's Law. The author launched a Gov 2.0 Summit in 2009 to address this.
- Key lessons are that government must do the hard work to make services simple, build modular services that can be used as building blocks both internally and openly as Amazon did, and set standards for important data types as railroads standardized their gauge.
An Operating System for the Real WorldTim O'Reilly
My keynote at the Concur #PerfectTrip Devcon on October 2, 2013. I talk about the "internet operating system," and how sensors are turning it into a real world operating system, with "context aware programming." I use this metaphor to give lessons from some projects and startups putting these principles to work, including Tripit, the Google Autonomous Vehicle, Square, Uber, and Google Now.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
My talk at the 2013 Social Innovation Summit. Democracies get their strength from the people’s trust. When the interactions that people have with government are so divorced from how they live their lives, or are hard and unpleasant, what does that do to the trust that underlies our democracies? At Code for America, we try to restore trust in government by building interfaces to essential government services that are simple, beautiful, and easy to use.
We take four approaches: 1) we work directly with government officials (at the local level) to create the capacity inside government to build innovative solutions to hard problems; 2) we build communities of technologists and citizens who want to lend their skills to help build their governments; 3) we build tools that make citizen interactions with government easier, simpler, and more elegant, so that the experience of government is positive and breeds trust. 4) We incubate and accelerate civic startups to create new
economic models for those tools.
Don’t stop believing that government can work, and can be a force for good
World Government Summit on Open Source (keynote file)Tim O'Reilly
This is the keynote file for my talk at the Acquia World Government Summit on Open Source. I talked about the role of open source in the internet, and the role it can play in government.
Software Above the Level of a Single DeviceTim O'Reilly
My talk at the O'Reilly Solid Conference on May 22, 2014. I mostly talk about UI implications of the Internet of Things, but also about the need for interoperability.
This is the pdf (with notes) of my slide deck from the Smart Disclosure Summit in Washington D.C. on March 30, 2012. Video will eventually be available.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
The document summarizes Tim O'Reilly's talk on how technology and trust in government are linked. He argues that while technology has revolutionized many industries, government has been slow to adopt these changes. This has led to a decline in public trust as government services fail to meet citizens' expectations set by their digital experiences elsewhere. O'Reilly cites the UK's Government Digital Service as a positive example of an agency that has successfully modernized government websites and digital services through an iterative process focused on user needs rather than bureaucratic requirements.
Oakland Public Ethics Commission: Transparency, Open Data, and Gov as PlatformTim O'Reilly
I spoke at the Oakland Public Ethics commission on June 25, 2013. I was trying to set some context about how the ideas of transparency, open data, and government platform should shape their thinking. This is a PDF with notes on my talking points below each slide.
Government as a Platform: What We've Learned Since 2008 (pdf with notes)Tim O'Reilly
- Government as a platform means providing fundamental applications and services for citizens and businesses to build additional applications on top of, similar to how thousands of apps were built on the Apple app store platform.
- However, government has been slow to adopt new technologies due to procurement processes not keeping up with Moore's Law. The author launched a Gov 2.0 Summit in 2009 to address this.
- Key lessons are that government must do the hard work to make services simple, build modular services that can be used as building blocks both internally and openly as Amazon did, and set standards for important data types as railroads standardized their gauge.
An Operating System for the Real WorldTim O'Reilly
My keynote at the Concur #PerfectTrip Devcon on October 2, 2013. I talk about the "internet operating system," and how sensors are turning it into a real world operating system, with "context aware programming." I use this metaphor to give lessons from some projects and startups putting these principles to work, including Tripit, the Google Autonomous Vehicle, Square, Uber, and Google Now.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
My talk at the 2013 Social Innovation Summit. Democracies get their strength from the people’s trust. When the interactions that people have with government are so divorced from how they live their lives, or are hard and unpleasant, what does that do to the trust that underlies our democracies? At Code for America, we try to restore trust in government by building interfaces to essential government services that are simple, beautiful, and easy to use.
We take four approaches: 1) we work directly with government officials (at the local level) to create the capacity inside government to build innovative solutions to hard problems; 2) we build communities of technologists and citizens who want to lend their skills to help build their governments; 3) we build tools that make citizen interactions with government easier, simpler, and more elegant, so that the experience of government is positive and breeds trust. 4) We incubate and accelerate civic startups to create new
economic models for those tools.
Don’t stop believing that government can work, and can be a force for good
World Government Summit on Open Source (keynote file)Tim O'Reilly
This is the keynote file for my talk at the Acquia World Government Summit on Open Source. I talked about the role of open source in the internet, and the role it can play in government.
Software Above the Level of a Single DeviceTim O'Reilly
My talk at the O'Reilly Solid Conference on May 22, 2014. I mostly talk about UI implications of the Internet of Things, but also about the need for interoperability.
This is the pdf (with notes) of my slide deck from the Smart Disclosure Summit in Washington D.C. on March 30, 2012. Video will eventually be available.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
The document summarizes Tim O'Reilly's talk on how technology and trust in government are linked. He argues that while technology has revolutionized many industries, government has been slow to adopt these changes. This has led to a decline in public trust as government services fail to meet citizens' expectations set by their digital experiences elsewhere. O'Reilly cites the UK's Government Digital Service as a positive example of an agency that has successfully modernized government websites and digital services through an iterative process focused on user needs rather than bureaucratic requirements.
Open Data: From the Information Age to the Action Age (Keynote File)Tim O'Reilly
This is the presentation I made at the UK Department for International Aid/Omidyar Network OpenUp! conference in London on November 13, 2012. I talk about open government not as a platform for transparency or citizen engagement, but for a developer ecosystem building useful services. A video of this talk is available at http://www.youtube.com/watch?feature=player_embedded&v=OIlxdpfu71o
Lessons from a career marketing big ideasTim O'Reilly
Slides from a talk I gave at the TED Fellows Retreat in Whistler, BC on August 18, 2013. It tells the history of my activism about the web, open source software, and open government, with an emphasis on lessons learned.
My keynote at the Twilio developer conference on September 19, 2013 in San Francisco. Reflections on the internet as a platform, why applications like Square, Uber, and the Google autonomous vehicle tell us what that platform makes possible, and why it's imperative for entrepreneurs to create more value than they capture. I also talk about Code for America, government as platform, and Twilio for Good.
My keynote at Velocity New York (#VelocityConf) on September 17, 2014. The failure of healthcare.gov was a textbook DevOps (or rather, lack of DevOps) case study. But it’s part of a wider pattern that reminds us that people should be at the heart of everything we build. In fact, getting the “people” part right is the key both to DevOps and great user experience design. It runs from the Internet of Things right through building government services that really work for citizens.
Government For The People, By The People, In the 21st CenturyTim O'Reilly
My joint keynote with Jennifer Pahlka of Code for America at the Accela Engage conference in San Diego on August 5, 2014. We talk about current advances in technology, and how they call for anyone developing services to put their users at the center. In particular, we talk about how these lessons apply to government. Making government work by the people and for the people in a 21st century way is central to restoring faith in government.
Reinventing Healthcare to Serve People, Not InstitutionsTim O'Reilly
My talk at South by Southwest on March 16, 2015. I use examples from consumer technology (the Apple Store, Uber/Lyft, and Google Now) to show where "the bar" is now for user experience, and what that should teach us about how to redesign healthcare. I also talk about the work of Code for America to debug the UX for CalFresh and MediCal.
Lessons from a Career Marketing Big IdeasTim O'Reilly
My talk at #BrooklynBeta on October 11, 2013. I talked about what I've learned from work on the commercialization of the web, open source, web 2.0, the maker movement, and open government. Key principles for online activists.
Some Context for Thinking About
Technology and Sustainability. A version of my "Towards a Global Brain" talk with a focus on sustainability, given at the Verge conference on the convergence of buildings, transportation, energy, and information, on March 15, 2012.
O'Reilly Media is a publishing company known for its technical books. It aims to change the world by spreading knowledge of innovators and technologies on the edge. It does this by finding interesting new technologies, amplifying their impact through publishing books and hosting conferences, and sharing information online to help others adopt these innovations. Some examples of early technologies they covered include Linux, Perl, the internet, web services, and the term "open source".
Tim O'Reilly discusses the concept of "Government as a Platform" where government opens up access to its data and services to citizens and developers. This allows citizens and third parties to build innovative applications on top of the platform to increase transparency, collaboration, and problem solving. The key aspects of this model are open data, social media engagement of citizens, and prioritizing the creation of useful government services over preferred contractors.
This is the original keynote file for my talk at the Smart Disclosure Summit in Washington DC on March 30, 2012. I will upload a PDF with notes separately.
Some Lessons for Startups (pdf with notes)Tim O'Reilly
Tim O'Reilly discusses lessons learned from startups like Square, Uber, and the Google autonomous vehicle project. The key lessons are:
1) Do less by leveraging sensors and existing data to streamline workflows
2) Get creative with hardware as well as software
3) Build systems that connect different devices and leverage network effects of aggregated user data
4) Rethink workflows and experiences through human-machine symbiosis like augmented retail workers
5) Create value for stakeholders beyond just shareholders to build a prosperous community
6) Work on projects that solve meaningful problems in areas like healthcare, education, and government.
Government as a Platform and the Digital Front DoorTim O'Reilly
My keynote at the National Association of Govenrment Web Professionals (NAGW) in Albuquerque on September 23, 2015. I talk about government as a platform, but also about the Code for America Digital Front Door process for building a user-centric website. Be sure to read the notes, which contain the text of the talk.
Government as a Platform: New foundations for a digital stateTom Loosemore
A talk given to the Westminster eForum on 24 June 2015, it shares a vision for a simpler, cheaper government built on new Internet-era institutional and data foundations. Aka Government as a Platform.
Helping Government Keep Up with Moore's LawTim O'Reilly
My talk at the World Government Summit in Dubai on February 8, 2015. I talk about the pace of Moore's Law, and how AI, sensors, and on-demand are raising consumer expectations of government software. I go from there to my notion of government as a platform. PDF with Speaker notes - read the notes for the narrative that goes along with the slides.
Technological Revolutions and Cultural Revolutions: OSCON 2014Tim O'Reilly
Open source, DevOps, cloud computing, and the internet of things don't just require new technology, they require new thinking about how society and business is to be organized. It's critical, therefore, to infuse the work that developers do with human values, and to build a world that we are proud of.
At the UK's Government Digital Service, we write most of our code in the open. This has been a huge transformation from the previous government culture. This talk is about how we got here, how this works for us and what's next.
Things you can do to help your organisation make better services for usersleisa reichelt
Four things you can do to start shifting the culture of your organisation so that it is more able to make better services for your users, based on experience at the Government Digital Service.
Open Data: From the Information Age to the Action Age (Keynote File)Tim O'Reilly
This is the presentation I made at the UK Department for International Aid/Omidyar Network OpenUp! conference in London on November 13, 2012. I talk about open government not as a platform for transparency or citizen engagement, but for a developer ecosystem building useful services. A video of this talk is available at http://www.youtube.com/watch?feature=player_embedded&v=OIlxdpfu71o
Lessons from a career marketing big ideasTim O'Reilly
Slides from a talk I gave at the TED Fellows Retreat in Whistler, BC on August 18, 2013. It tells the history of my activism about the web, open source software, and open government, with an emphasis on lessons learned.
My keynote at the Twilio developer conference on September 19, 2013 in San Francisco. Reflections on the internet as a platform, why applications like Square, Uber, and the Google autonomous vehicle tell us what that platform makes possible, and why it's imperative for entrepreneurs to create more value than they capture. I also talk about Code for America, government as platform, and Twilio for Good.
My keynote at Velocity New York (#VelocityConf) on September 17, 2014. The failure of healthcare.gov was a textbook DevOps (or rather, lack of DevOps) case study. But it’s part of a wider pattern that reminds us that people should be at the heart of everything we build. In fact, getting the “people” part right is the key both to DevOps and great user experience design. It runs from the Internet of Things right through building government services that really work for citizens.
Government For The People, By The People, In the 21st CenturyTim O'Reilly
My joint keynote with Jennifer Pahlka of Code for America at the Accela Engage conference in San Diego on August 5, 2014. We talk about current advances in technology, and how they call for anyone developing services to put their users at the center. In particular, we talk about how these lessons apply to government. Making government work by the people and for the people in a 21st century way is central to restoring faith in government.
Reinventing Healthcare to Serve People, Not InstitutionsTim O'Reilly
My talk at South by Southwest on March 16, 2015. I use examples from consumer technology (the Apple Store, Uber/Lyft, and Google Now) to show where "the bar" is now for user experience, and what that should teach us about how to redesign healthcare. I also talk about the work of Code for America to debug the UX for CalFresh and MediCal.
Lessons from a Career Marketing Big IdeasTim O'Reilly
My talk at #BrooklynBeta on October 11, 2013. I talked about what I've learned from work on the commercialization of the web, open source, web 2.0, the maker movement, and open government. Key principles for online activists.
Some Context for Thinking About
Technology and Sustainability. A version of my "Towards a Global Brain" talk with a focus on sustainability, given at the Verge conference on the convergence of buildings, transportation, energy, and information, on March 15, 2012.
O'Reilly Media is a publishing company known for its technical books. It aims to change the world by spreading knowledge of innovators and technologies on the edge. It does this by finding interesting new technologies, amplifying their impact through publishing books and hosting conferences, and sharing information online to help others adopt these innovations. Some examples of early technologies they covered include Linux, Perl, the internet, web services, and the term "open source".
Tim O'Reilly discusses the concept of "Government as a Platform" where government opens up access to its data and services to citizens and developers. This allows citizens and third parties to build innovative applications on top of the platform to increase transparency, collaboration, and problem solving. The key aspects of this model are open data, social media engagement of citizens, and prioritizing the creation of useful government services over preferred contractors.
This is the original keynote file for my talk at the Smart Disclosure Summit in Washington DC on March 30, 2012. I will upload a PDF with notes separately.
Some Lessons for Startups (pdf with notes)Tim O'Reilly
Tim O'Reilly discusses lessons learned from startups like Square, Uber, and the Google autonomous vehicle project. The key lessons are:
1) Do less by leveraging sensors and existing data to streamline workflows
2) Get creative with hardware as well as software
3) Build systems that connect different devices and leverage network effects of aggregated user data
4) Rethink workflows and experiences through human-machine symbiosis like augmented retail workers
5) Create value for stakeholders beyond just shareholders to build a prosperous community
6) Work on projects that solve meaningful problems in areas like healthcare, education, and government.
Government as a Platform and the Digital Front DoorTim O'Reilly
My keynote at the National Association of Govenrment Web Professionals (NAGW) in Albuquerque on September 23, 2015. I talk about government as a platform, but also about the Code for America Digital Front Door process for building a user-centric website. Be sure to read the notes, which contain the text of the talk.
Government as a Platform: New foundations for a digital stateTom Loosemore
A talk given to the Westminster eForum on 24 June 2015, it shares a vision for a simpler, cheaper government built on new Internet-era institutional and data foundations. Aka Government as a Platform.
Helping Government Keep Up with Moore's LawTim O'Reilly
My talk at the World Government Summit in Dubai on February 8, 2015. I talk about the pace of Moore's Law, and how AI, sensors, and on-demand are raising consumer expectations of government software. I go from there to my notion of government as a platform. PDF with Speaker notes - read the notes for the narrative that goes along with the slides.
Technological Revolutions and Cultural Revolutions: OSCON 2014Tim O'Reilly
Open source, DevOps, cloud computing, and the internet of things don't just require new technology, they require new thinking about how society and business is to be organized. It's critical, therefore, to infuse the work that developers do with human values, and to build a world that we are proud of.
At the UK's Government Digital Service, we write most of our code in the open. This has been a huge transformation from the previous government culture. This talk is about how we got here, how this works for us and what's next.
Things you can do to help your organisation make better services for usersleisa reichelt
Four things you can do to start shifting the culture of your organisation so that it is more able to make better services for your users, based on experience at the Government Digital Service.
1. Prototyping allows for strategic and tactical user experience design by developing visions and business strategies top-down while delivering strategies bottom-up through quick execution.
2. An effective process involves assembling a multidisciplinary team, sketching prototypes in HTML instead of Photoshop, testing real content in multiple iterative prototypes, and only documenting what is necessary.
3. Prototyping beats abstract planning and documentation by making new ideas less scary through showing rather than telling, embracing experimentation, and making evidence-based decisions with stakeholders.
This document discusses GOV.UK and how it communicates information at scale to meet user needs. It describes how GOV.UK publishes over 70,000 pages from 1,000 organizations, with 145 new pages added daily. It also discusses using collaboration and email notifications to keep users informed about updated content relevant to their interests, with over 250,000 subscribers receiving 20-30 million messages monthly. The goal is to provide useful information to users while minimizing irrelevant messages.
Государство как платформа (Денис Гурский) GoITeens Event 15.08.15GoITeens
На встрече выступил еще один человек, для которого идея превратить «государство в народ» — не просто слова, а достижимая цель.
Этот человек, — Денис Гурский, основатель портала открытых данных SocialBoost, советник премьер-министра Украины по вопросам открытых данных.
Тема выступления Дениса: «Государство как платформа».
В течение 20 минут спикер поведал о:
- Роли программистов в обществе будущего;
- Создании своего бизнес на основе государства;
- Поколении “Z” спустя 15 лет.
This document appears to be a presentation about the UK Government Digital Service's Digital Marketplace. Some key points:
- The Digital Marketplace facilitates procurement of digital and technology products and services by the public sector.
- It has seen £891 million in sales so far, with 50% of the value going to small- and medium-sized enterprises.
- The Digital Marketplace aims to put user needs first, use open standards and components, and have simple, transparent contracting processes to stimulate competition and innovation.
- The presenter provides several links to blogs and articles about the Digital Marketplace and the government's approach to technology procurement.
Digital transformation in other countries' governmentsSteven Beeckman
This document summarizes digital transformation efforts in several countries' governments. It describes initiatives in the United Kingdom, United States, France, Netherlands, and Denmark. For the UK, it outlines the Government Digital Service and their redesigned gov.uk website. For the US, it discusses the Healthcare.gov failure and the subsequent founding of 18F and US Digital Service to address issues. It provides details on the approaches of these two American groups. The document also briefly outlines digital transformation work in the governments of France, Netherlands, and Denmark.
Building a PaaS for Government @ Cloud expo EuropeColin Saliceti
The best way to transform government is to solve common problems once. For instance, we're making it easier, faster and more efficient to get services live by building a new Platform as a Service to benefit everyone in government. Find out how we've approached building a modern, open source, multi-tenant PaaS what we're doing, which technologies we're using, how we've made sure we chose the right ones, and why this is a big deal!
This document discusses how the GOV.UK content team works. It notes that there are four parts to the team and that requests for updates come through a support ticket system monitored on a rota basis. The team prioritizes its backlog based on deadline, effect on users, and age of request. In 2015, the team received over 8,000 tickets total relating to content changes, training, and public inquiries. It provides contact information for several content product leads and encourages collaborating with the team.
My talk from Tech Summit Puerto Rico 2015. An update of my thinking on Government as a Platform. Includes guidance on a model RFP for government services built as modular components called by APIs and so enabling external 3rd party services as well.
Gov 2.0 and Open Data are gaining momentum around the world and there's a need to plan for it coming to your organization. With many opportunities for efficiencies and client engagement comes a number of challenges - including the need to plan for sustainability. A review of current state with numerous examples is also provided.
How did a handful of web nerds kick-start a chain of events that will save the UK government billions of dollars each year? And how do 10 simple design principles underpin how the UK’s Government Digital Service is revolutionizing government online? Paul Annett, Creative Lead at the Cabinet Office, will discuss the cultural and technological shifts now underway, and how you can bring them to your workplace.
The document summarizes key findings from the fourth wave of UM's ongoing study into the rise of social media. Some of the main highlights include:
1) There are now an estimated 625 million active internet users globally, who use the internet daily or every other day.
2) Social networks continue growing rapidly, with nearly two-thirds of active internet users having joined a social network site.
3) Blogging readership has reached saturation levels, while more active users are creating blogs. Social media platforms are also becoming more multimedia, with growing numbers uploading photos, videos, widgets and music.
4) Seventeen percent of active internet users now access the internet via mobile as well as traditional means
Looking for ways to grow your email list? I've got 60!
Get ideas and strategies to capture new contacts, grow your list and take action to help move your business forward.
Having an interested and qualified list of contacts, that you can stay top of mind with, is vital to every business. Continuing to grow that list is just as important. In this webinar I will show you 60 easy ways to grow your contact list.
Here's what I will cover:
* Why someone should join your contact list and what's in it for them
* How to ask people to join your list "face-to-face"
* How to use social media to grow your list
* How to grow your list on your website or blog
* How to use print material to get people to sign up
* How to use events to help grow your list
* How to use incentives and giveaways to grow your list
One of the core principles of the agile movement was to shift the focus of software development to creating more valuable software, sooner. It can be expected that the managing of software in an agile environment would put value at its heart; over old, industrial parameters like scope, budget, time. Informed management decisions to maximize value cannot be made without collecting evidence of it. Enter the need of evidence-based decision-making, which is a great start in bringing the Scrum Stance to the managerial domain, leading to a new management culture, Empirical Management.
Gunther Verheyen uses ‘Evidence-Based Management’ to go into an exploration of empirical management as the best fit for the age of agile.
Gunther is director of the Professional Series at Scrum.org and a partner of Ken Schwaber.
Micro-Interactions in a 2.0 World (v2)David Armano
“We live in a world where the little things really do matter. Each encounter no matter how brief is a micro interaction which makes a deposit or withdrawal from our rational and emotional subconscious. The sum of these interactions and encounters adds up to how we feel about a particular product, brand or service. Little things. Feelings. They influence our everyday behaviors more than we realize.”
China Search International provides value-added services to help Western companies succeed on Baidu, China's largest search engine. They leverage their direct relationship with Baidu to assist clients in launching successful campaigns. Baidu's core products include sponsored search advertising, Brandzone for brand takeovers, mobile search expected to launch in 2013, and Baidu Union's large content network for display advertising across Baidu and partner sites.
Nessa palestra, a intenção é fazer uma descrição temporal da evolução do teste de software até chegarmos no conceito de Agile Testing.
Além disso, apresenta-se as características esperadas de um agile tester, bem como ferramentas e metodologias para o aprimoramento da Qualidade na entrega de produtos de software.
What You Don't Know about Document Management, But Should - M-FilesMarcoTechnologies
This document summarizes the key features and benefits of M-Files enterprise content management software. M-Files offers a complete feature set in a uniquely easy to use interface. It bridges the gap between core business systems and unstructured content, with over 450 integration partners and a fully customizable API. M-Files high adoption rate of 98% is achieved through its simple, user-centric design that allows users to access and organize all information based on attributes like document type rather than storage location.
This document summarizes Tim O'Reilly's keynote speech at SxSW 2015 about reinventing healthcare to better serve people. Some of the main lessons discussed include: using technology to give people "superpowers"; doing less by streamlining forms and processes; doing more by integrating different data sources; building software that works across devices; using lean startup principles and continuous measurement/improvement; and rethinking workflows and experiences from the user's perspective. The talk advocates learning from examples like Uber, Google Now, and Code for America fellows to transform healthcare into a more people-centered system.
Tim O'Reilly discusses the concept of "Government as a Platform" where government provides core services and data through APIs that can then be built upon by both government agencies and private developers. This allows for modular development and innovation. Specific examples discussed include open data platforms, building reusable services for tasks like identity verification that can be used across agencies, and writing RFPs that require vendors to expose APIs so their systems can integrate with others. The goal is to leverage technology and private sector innovation to more efficiently deliver government services to citizens.
Tim O'Reilly discusses how government can adopt modern technology best practices and operate more like a platform to better serve citizens. He advocates for the government to provide fundamental applications and open services that citizens and private developers can build upon, similar to app stores. This would allow for iterative development, reuse of services, and innovation from a wide range of developers. O'Reilly provides examples of how some governments are already adopting these approaches, such as with open data and APIs for services like recreation.gov that allow third parties to integrate data. He argues that operating government technology more like a platform could significantly improve how services are delivered to citizens.
Tim O'Reilly discusses how government can adopt modern technology best practices and operate more like a platform to better serve citizens. He advocates for the government to provide fundamental applications and open services that citizens and private developers can build upon, similar to app stores. This would allow for iterative development, reuse of services, and innovation from a wide range of developers. O'Reilly provides examples of how some governments are already adopting these approaches, such as with open data and APIs for services like recreation.gov that allow third parties to integrate data. However, significant changes would still be needed within many government institutions to fully embrace modern technology practices.
Why Everyone Needs DevOps Now: My Fourteen Year Journey Studying High Perform...Akamai Technologies
How do great IT organizations simultaneously deliver stellar service levels and fast flow of new features into production? It requires creating a “super-tribe”, where development, test, IT operations and information security genuinely work together to solve business objectives as opposed to throwing each under the bus. In this talk, Gene Kim will describe what successful development organization transformations look like, and how they were achieved from a Dev and Ops perspective. Drawing upon a 14 year study of high performing IT organizations, Gene will share the best known methods, recipes and case studies of how to implement successful DevOps-style transformations. See Gene Kim's Edge Presentation: http://www.akamai.com/html/custconf/edgetv-developers.html#gene-kim
The Akamai Edge Conference is a gathering of the industry revolutionaries who are committed to creating leading edge experiences, realizing the full potential of what is possible in a Faster Forward World. From customer innovation stories, industry panels, technical labs, partner and government forums to Web security and developers' tracks, there’s something for everyone at Edge 2013.
Learn more at http://www.akamai.com/edge
This document summarizes Tim O'Reilly's talk at the Velocity New York conference on September 17, 2014. The talk discusses how new technologies require new ways of organizing people, as seen in examples like factories, open source software, wikis, the web, Uber, Airbnb, and Apple Stores. It emphasizes that software applications involve people and are business processes, not just artifacts. The talk also discusses the DevOps movement and how it helped rescue the troubled Healthcare.gov website by focusing on communication and keeping promises between teams. Finally, it discusses how Code for America aims to help local governments solve problems through civic hacking.
The document discusses 8 technological trends that will reshape the future:
1. Consumerization of IT and rise of the "knowledge individual" who is always connected.
2. Dramatic reductions in storage and bandwidth prices enabling new applications.
3. Emergence of a new operating system for the internet beyond the traditional web.
4. Post-PC era dominated by specialized mobile applications and appliances.
5. Rapid growth of mobile apps and need to design for different types of devices.
6. Evolution of social media and social networks like Facebook integrating into applications.
7. Gamification using game mechanics to encourage engagement with applications.
8. Emergence of sensors in mobile devices enabling location-based and health
Great advice that was collected from different Smart Cities Conferences, Workshops and Seminars. Each of the top ten nuggets of wisdom is augmented by supporting info and examples.
This document provides an overview of social media and its implications for business. It discusses key statistics about major social media platforms like Facebook, YouTube, and Twitter. It explains how social media has led to a social internet revolution with user-generated content and the power of crowds. The document also discusses why businesses should engage with social media for visibility, market research, and building trust. It provides examples of companies using social media creatively and outlines some risks if social media engagement goes wrong, such as the spread of misinformation.
Mark Mueller-Eberstein discusses how technology is fundamentally changing the way we work and live. He notes that consumers are early adopters of new technologies and want tools that help them be productive and make a positive impact. Knowledge and the ability to create knowledge quickly will be powerful. Additionally, speed and agility are increasingly important qualities for organizations.
Tim willoughby - Presentation to Open IrelandTim Willoughby
Tim Willoughby explains the benefits of open government and open data. He advocates for making government data openly available in standardized, machine-readable formats and developing applications that leverage open data. While open data faces challenges including loss of control and fear of the unknown, its benefits include more informed decisions, higher quality data, and new business opportunities through opening up data.
How Digital Economic Development Enables Communities to Expand Their Impact, ...Ben Wright
Community Systems hosted a webinar on digital economic development. They discussed how technology has made old economic development practices obsolete, such as printed fact books and fax machines. They defined digital economic development as any interaction that uses digital tools. They provided examples of different roles within economic development organizations and how they utilize various digital systems. Finally, they outlined five ways organizations can create value from digital interactions, such as optimizing websites to drive conversations, leveraging property databases, streamlining systems, involving all staff, and using analytics.
George konstantakis iot and product design360mnbsu
The Internet of Things (IoT) may be at the core of the next Industrial Revolution! The socioeconomic implications of IoT, in general, are astounding. As with all disruptive technology, there are threats and opportunities that must be understood by business leaders. How do these implications relate to the needs of manufacturing businesses and the human resources that are intertwined with them? How can Product Design address those needs? This closing session will explore these questions and offer solutions.
This document summarizes key points from a technology conference. Some of the main topics discussed include focusing on the user, understanding emerging technologies like augmented reality and blockchain, building trust with consumers, and doubling down on marketing fundamentals while also embracing experimentation. Speakers emphasized the importance of strong consumer insights, having a clear brand strategy, and moving from just collecting data to gaining real insights. The future of the internet is also predicted to involve more immersive experiences through technologies like augmented reality.
Delivered Key Note Address in National Seminar on
"Digital India: Use of Technology For Transforming Society" organized at Gaya College, Gaya on 28th & 29th January, 2017.
Gaya college-gaya-28-29.01.2017-presentation
Paradigm Shift in
Computing Technology, ICT & its Applications: Technical, Social, Economic and Environmental Perspective
Moment of Change for Government Digitalization in Japan Hiroki Yoshida
This document summarizes lessons learned from Japan's response to COVID-19 regarding digital government and proposes next steps. Key points include: private companies helped fill gaps by providing public services via apps; open data and open source collaboration was effective between levels of government and companies; and a new Agency for Government Digitalization is proposed to improve IT capabilities, break down silos, and use open innovation to transform government services.
This document summarizes trends in technology, social media, and leadership for an executive audience. It discusses emerging technologies like touchscreens, mobile payments, and augmented reality. It also covers growth in social media platforms and trends in cloud computing, mobility, and big data. Leadership in the digital age is shaped by access to mobile/social technologies and the shift to public/cloud-based information and services.
New Industrial Revolution and Implictations for CFOsRobin Teigland
My slides from a presentation for the annual event, CFO of the Year (Årets CFO) in Stockholm in November 2016, http://www.bwz.se/TALENTUM/b.aspx?vi=12&vid=642&ucrc=D3C2BFC8
The document summarizes a presentation given by Prof. Dr. David Asirvatham on AI and future jobs. The presentation discusses how AI will impact various jobs and industries in the coming years and decades. It notes that many existing jobs will be automated or replaced by machines, but that AI will also create new types of jobs and work. The presentation emphasizes that acquiring new technological skills will be important for workers to adapt and ensure they are not left behind as AI disruption occurs. It concludes that AI will significantly change how people live and work, with humans needing to work together with machines.
Mastering the demons of our own designTim O'Reilly
My talk about lessons for government from high tech algorithmic systems, given as part of the Harvard Science and Democracy lecture series on April 21, 2021. Download ppt for speaker's notes.
What's Wrong with the Silicon Valley Growth Model (Extended UCL Lecture)Tim O'Reilly
A three part lecture for the Institute for Innovation and Public Purpose at University College London. I talk about how the Silicon Valley growth model is leading from value creation to rent extraction, then about how public policy shapes our markets and what public policy students can learn from technology platforms (both what they do right and how they go wrong), and finally, I touch on some of the great mission-driven goals that could replace "increasing corporate profits" as the guiding objective of our economy.
Learning in the Age of Knowledge on DemandTim O'Reilly
The London Black Cab driver's exam, "The Knowledge of the Streets and Monuments of London," is one of the most difficult exams in the world, requiring drivers to become a human GPS. With today's tools, the smartphone and the right app turns anyone into the equivalent of a human GPS. I've been asking myself how this concept applies to the field of online learning, particularly in my own field of programming and related IT skills. How should we rethink learning in the age of knowledge on demand? My keynote at the EdCrunch conference in Moscow on October 1, 2019. As always, download the PPT to read the detailed script in the speaker notes below each slide.
What's Wrong With Silicon Valley's Growth ModelTim O'Reilly
A talk I gave on the oreilly.com live training platform on January 22, 2020, focusing on the way that many Silicon Valley startups are designed to be financial instruments rather than real companies. They are gaming the financial system, much like the CDOs that fueled the 2009 financial crash. I talk about the rise of profitless IPOs, and contrast that with the huge profits of the last wave of Silicon Valley giants. In many ways, it is an extended meditation on Benjamin Graham's famous statement, "In the short term, the market is a voting machine, but in the long term it is a weighing machine."
Google handles over 3 billion searches a day, Amazon offers a storefront with 600 million unique items, Facebook users post 6 billion pieces of content sailing, all with the aid of complex algorithmic systems that respond to a constant influx of new data, adversarial activity by those trying to game the system, and changing preferences of users. These systems represent breakthroughs in the governance of complex, interacting systems, with algorithms that must be constantly updated to respond to rapidly changing conditions. The economy as a whole is also full of complex, interacting systems, but we still try to manage those systems with 20th century tools and processes. This talk explores what we can learn from technology platforms about new approaches that the Fed might take to improve its historical mission using the tools of agile development, big data, and artificial intelligence. My talk at the San Francisco Federal Reserve Bank FedAgile conference on November 7, 2018. Download the PPT file to read the narrative in the speaker notes. (I wish slideshare did a better job of displaying these, but they don't.)
My talk for TechStars at Techweek Kansas City in October 2018. While this is a talk based on my book WTF?, it is fairly different from many of the others that I've posted here, in that it focuses specifically on parts of the book that contain advice for entrepreneurs, rather than on the broader questions of technology and the economy. As always, look at the speaker notes for
My plenary talk to the California Workforce Association Conference in Monterey, CA, on September 5, 2018. I talked about the role of technology to augment people rather than replace them from my book WTF? What's the Future and Why It's Up to Us, and my ideas about AI and distributional economics, in the context of today's education and workforce development systems. I also summarize some of the work Code for America has been doing on the current state of the California Workforce Development ecosystem.
My keynote at OSCON 2018 in Portland. What I love about open source software, and what that teaches us about how we can have a better future by the better design of online marketplaces and the algorithms that manage them - and our entire economy. The narrative is in the speaker notes.
My keynote at the 2018 New Profit Gathering of Leaders conference in Boston on May 17, 2018. I talk about the lessons from technology platforms, how they teach us what is wrong with our economy, and the possibilities of AI for creating better, fairer, more effective decisions about "who gets what and why" in the economy.
Slides from my talk at the Price Waterhouse Coopers Deals Exchange conference on April 26, 2018. I talk about algorithmically manage, internet-scale networks and how they are changing the very nature of the economy, the shape of companies, and the competencies that are required for 21st century success. There are many similar themes to other talks, but this is tailored to a business audience, and very specifically to one concerned with how to do M&A in an age of dominant platforms.
My keynote at the Open Exchange Summit in Nashville on April 18, 2018. I talk about the implications for many different kinds of companies of the fact that increasingly large segments of our economy are being dominated by algorithmically managed network marketplaces.
Yet another version of my book talk, this time at Harvard Business School, on March 28, 2018. This one had fewer slides with less connecting narrative so that I could spend more time interacting with the audience. I think it went pretty well. As usual, the speaker notes contain the narrative that goes with the slides, which are mostly images.
Do More. Do things that were previously impossible!Tim O'Reilly
My keynote at SxSW Interactive on March 9, 2018. I tackle the job of the entrepreneur to redraw the map, and not to accept the idea that technology will put people out of work rather than creating new kinds of prosperity. I try to provide a call to action to throw off the shackles of the old world and to build a new one. So many companies play defense. Cut costs, watch the competition, follow best practices. Great entrepreneurs like Jeff Bezos and Elon Musk play offense. They see the world with fresh eyes, taking off the blinders that keep companies using technology to make slight improvements to existing products and practices, rather than imagining the world as it could be, given the new capabilities that technology has given us.
We Get What We Ask For: Towards a New Distributional EconomicsTim O'Reilly
My keynote at the Venturebeat Blueprint conference in Reno, NV on March 6, 2018. The bad maps that are holding us back from building a better world. Technology need not eliminate jobs. It could be helping us tackle the world's great problems, and helping design marketplaces that ensure a more equitable distribution of the proceeds from doing so. The narrative that goes with the deck is in the speaker notes. There is also a summary and link to the video at https://venturebeat.com/2018/03/06/tim-oreilly-to-tech-companies-use-a-i-to-do-more-than-cut-costs/
Towards a New Distributional EconomicsTim O'Reilly
A talk I gave on December 1, 2017 for a workshop on AI and the future of the economy organized by the OECD and the Berkeley Roundtable on the International Economy. In it, I explore implications of AI and internet-scale platforms for the design of markets, with the goal of starting a conversation about what we might call "distributional economics."
Tim O'Reilly argues that AI and automation do not necessarily eliminate jobs but can create new types of work. While some studies estimate 47% of jobs may be automated in the next 20 years, technology solves human problems and more problems means more work. When productivity increases only benefit shareholders and not society, problems arise. However, AI can be used to augment humans and enable them to do things previously impossible. The future of work is up to us to ensure technology empowers people.
This is my March 8, 2001 pitch to Jeff Bezos on why Amazon ought to offer web services. I'm uploading it now because I'm referencing it in my forthcoming book, WTF: What's the Future and Why It's Up To Us, due from Harper Business in October 2017, and want people to be able to take a look at it. This is of historical interest only.
A somewhat longer version of my Frontiers talk about technology and the future of the economy, with additional material pitched to an audience of Internet operators at Apricot 2017, in Ho Chi Minh City, Vietnam on February 27, 2017
WTF - Why the Future Is Up to Us - pptx versionTim O'Reilly
This is the talk I gave January 12, 2017 at the G20/OECD Conference on the Digital Future in Berlin. I talk about fitness landscapes as applied to technology and business, the role of unchecked financialization in the state of our politics and economy, and why technology really wants to create jobs, not destroy them. (There is a separate PDF version, but some readers said the notes were too fuzzy to read.)
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Project Management Semester Long Project - Acuityjpupo2018
Acuity is an innovative learning app designed to transform the way you engage with knowledge. Powered by AI technology, Acuity takes complex topics and distills them into concise, interactive summaries that are easy to read & understand. Whether you're exploring the depths of quantum mechanics or seeking insight into historical events, Acuity provides the key information you need without the burden of lengthy texts.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Government as a Platform: What We've Learned Since 2008 (ppt)
1. Government as a Platform
Tim O’Reilly
@timoreilly
GDS Sprint 15
February 2, 2015
2. @timoreilly #Sprint15
2008: Change We Can Believe In
Could part of that change be bringing
government technology into the 21st
century?
2
3. 0
35
70
105
140
Jan 1, 1970 Jun 25, 1971 Dec 16, 1972 Jun 9, 1974 Dec 1, 1975 May 24, 1977 Nov 15, 1978 May 8, 1980
Moore’s Law First 10 Years
Gordon Moore
4. 0.
35.
70.
105.
140.
Jan 1, 1970 Jun 25, 1971 Dec 16, 1972 Jun 9, 1974 Dec 1, 1975 May 24, 1977 Nov 15, 1978 May 8, 1980
Moore’s Law with Gov Drag
Society Gov
Clay Johnson
9. @timoreilly #Sprint15
Government as a Platform
11
Government as a platform means an
end to the design of only complete,
closed “applications.” The
government should provide
fundamental applications, and
services on which we, the people,
can build additional applications.
13. @timoreilly #Sprint15
GPS: A 21st century platform launched in 1973
Massive investment for uncertain return
Policy decisions can have enormous impact
Marketplaces take time to develop, and go in
unexpected directions
16
14. @timoreilly #Sprint15
“We’ve opened up huge amounts of
government data to the American people,
and put it on the Internet for free.... And
what’s happening is entrepreneurs and
business owners are now using that data
-- the people’s data --to create jobs and
solve problems that government can’t
solve by itself or can’t do as efficiently.”
18
President Barack Obama
24. @timoreilly #Sprint15
Jeff’s Translation
28
• “All teams will henceforth expose their data and functionality through service
interfaces.
• Teams must communicate with each other through these interfaces.
• There will be no other form of inter-process communication allowed: no direct linking,
no direct reads of another team’s data store, no shared memory model, no back-doors
whatsoever. The only communication allowed is via service interface calls over the
network.
• It doesn’t matter what technology they use.
• All service interfaces, without exception, must be designed from the ground up to be
externalizable. That is to say, the team must plan and design to be able to expose the
interface to developers in the outside world. No exceptions.
• Anyone who doesn’t do this will be fired.”
29. @timoreilly #Sprint15
Who sets the gauge rules the world
Sixty per cent of the world's
railways use 4 ft 8 1⁄2 inch
standard gauge, developed by
George Stephenson in 1822.
35
http://www.warwickshirerailways.com/lms/lnwrns305.htm
30. @timoreilly #Sprint15
Data is the 21st Century Railway
We need standards for:
• Identity
• Payment
• Location
• Credit history
• Health history
• …
36
Government as a platform is the theme of today’s event, and as the person who first framed that message, I’m here to tell you how I came up with the notion, what I got wrong, and what I think the GDS has got right in how they are thinking about it.
I want to start with a bit of personal history.
In 2008, when President Barack Obama was elected, with a campaign slogan “Change we can believe in,” I wondered whether part of that change could be bringing government digital technology into the 21st century?
But there’s a problem, because of Moore’s Law. As you recall, this law,
named after Intel co-founder Gordon Moore, predicts that computing power will double
every two years. As you can see that leads to accelerating increases in power.
In a talk at Code for America, better government activist Clay Johnson pointed out
that the slow pace of government action, and slow procurement processes, put government behind on the Moore’s Law curve.
So I started talking to people. One of the first people I talked to was then Google CEO (now Executive Chairman) Eric Schmidt, because I knew he was close to Obama and had spent a lot of time in DC. What Eric told me was this: “You’re good at this. You told the story of big government movements like
So I did. Jen Pahlka (whom you saw on stage earlier today) and I launched the Gov 2.0 Summit in Washington DC in 2009, with a focus on bringing together people from Silicon Valley with government leaders so that they could learn from each other.
Open Source software
and Web 2.0
“Go talk to people in DC and it will come to you.”
I wrote an influential essay on the subject, which I published as part of a book called “Open Government.”
The lesson I wanted to share was the lesson of the Apple iPhone. In 2008, Apple had launched the App Store, and it was that, almost more than the phone itself, that transformed the smartphone market. Rather than the few dozen apps provided by Apple and the phone carriers, suddenly there were thousands, then hundreds of thousands, and eventually over a million apps. And customers went crazy. The center ad from Apple was the notice of 25 billion downloads. We’re well over double that now, and there are 1.3 million apps. This looked like a great target for government to emulate.
After all, government is already in the platform business. All the business activity in a city like London depends on platform infrastructure provided by or regulated by government. I’m talking power, water and sewage, transportation - not to mention other services like public safety, communications, banking.
One of the clearest expressions of the government as a platform is the road system, encompassing local, regional, and national highway systems. Government not only builds and maintains many of these roads, but also sets and enforces the rules of the road. But government doesn’t specify everything. The crowdsourced destinations we call cities determine where the roads go, and we the people are free to use them to go where-ever we want.
The US Interstate system, which provided a transformative economic foundation for the US, was championed by
President Eisenhower in 1956. It was a masterpiece of platform thinking.
How about Global positioning satellites? Here government investment in a hard, long term project, is paying off in uncounted new private sector developments.
A huge project with uncertain return, started in 1973 and now showing enormous fruit in the 21st century, with huge value add from the commercial sector. Everything from maps and directions on your phone to future self-driving cars spring from this platform investment, and the key policy decision to open the data and make it available for commercial use. No one dreamed of the unexpected applications that became possible by opening up this data. That’s why we need open web services by default.
Government has been in this business for a long time. Consider weather.
Here’s Google’s forecast for San Francisco yesterday when I was creating the slides for this talk. But where did that data come from?
I’ve always found myself wondering why people aren’t more aware of how government data powers non-governmental services that citizens take for granted, many of them never taking the time to think how much government investment went into building the infrastructure that makes it possible for the private sector to offer services like weather predictions.
After the 2012 election, when President Obama talked about his second term management agenda, open data, and its role in enabling private sector to build on government as a platform, was a key part of the message.
But the results weren’t as great as I’d hoped. The nonprofit GovLab recently put up their “OpenData 500” - a list of 500 companies enabled by government open data. Not bad. There are thousands more. But nothing compared to the 1.3 million companies built on the Apple iPhone platform.
Not only that, in 2013, we saw the healthcare.gov disaster, in which the US government spent the better part of a billion dollars on a website that didn’t work, and as a result, the Obama administration nearly lost its signature policy reform, reminding us of mySociety founder Tom Steinberg’s prophetic words:
Good governance and good policy are now inextricably linked to the digital.
So what did I get wrong?
I think the first thing I should have talked about more is one of the UK Government Digital Service design principles:
“Do the hard work to make it simple”
I should have also talked about another great Silicon Valley platform success story: Amazon. It’s not just the ubiquitous e-commerce site. It’s also a platform
on which nearly every Silicon Valley startup, and many giant enterprises (and even government departments) build cloud services. Amazon was a pioneer in defining what we now call Cloud Computing. How did this happen?
I’m proud to say I played a small role in this transformation. Back in 2003, I gave a talk about the coming transformation of the web into a platform (which I came to call Web 2.0), and in it, I said: “A platform beats an application every time.” Jeff heard the talk, and asked me to come give it to his tech team, and then to an All-hands meeting at Amazon.
With characteristic insight and decisiveness, Jeff thought through what this meant, and then had the discipline to rebuild his company as a platform. As reported in Steve Yegge’s Platform Rant https://plus.google.com/+RipRowan/posts/eVeouesvaVX, he wrote a memo that went something like this.
With characteristic insight and decisiveness, Jeff thought through what this meant, and then had the discipline to rebuild his company as a platform. As reported in Steve Yegge’s Platform Rant https://plus.google.com/+RipRowan/posts/eVeouesvaVX, he wrote a memo that went something like this.
That is, Jeff got his team to do the hard work to make it simple.
They forced themselves to think through how to create a modular set of fundamental services that can be used like building blocks
They not only were required to use them themselves - no more silos or custom services that no one else can use —
but they also had to be the same services used internally that they would ultimately open up to the world.
Jeff has a kind of authority at Amazon that’s hard to come by in the government sector. But it’s a key part of the success of the GDS that it has top level sponsorship from Minister Francis Maude, who has been willing to crack heads when necessary. It takes a lot of will to make hard changes.
There’s something else I should have talked about: a lesson from British history and the design of real world platforms. Most of the world uses a standard gauge of railroad track originally developed by George Stephenson in 1822. It was a foundational tool for the British Empire, and was eventually copied by other nations around the world.
Data is the 21st century railway. We need standards for things like identity, payment, location, credit history,health history, and many other specialized types of data that help us manage the services we deliver to citizens and other residents.
Because unless government gets in the game, the railway gauges are going to be set by private companies, like Facebook, Google, Apple, Amazon, and Uber.
When someone else sets the standard, you’re always compensating.
We have to address “rules of the road” for the internet platform of the future. We can’t simply rely on private actors or the “invisible hand of the market” to take care of issues like privacy, consent to data collection and knowledge of what data is being collected about us, and how citizens and residents share in the benefits of the new economy.
Every platform needs to set policy.
But ultimately, the lesson of the railroads, going back to George Stephenson, is that you standardize railroads by building tracks. This was also key to the success of the Internet. While other networking groups went into excruciating detail of pie-in-the-sky standards that were never built, the IETF (Internet Engineering Task Force) model was (as articulated by Dave Clark) “No kings, no priests. Just a rough consensus and running code.” That’s why GDS director Mike Bracken is speaking such an important truth when he says “The strategy is delivery.” With that, over to Mike!