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Conducting Interviews
Conducting interviews is fundamental as a case manager. In order to understand more about good
interviewing, I decided to watch an interview about an addict mother conducted by Dr. Phil. While
watching this interview, I made some notes on attitudes and characteristics that I considered
important for good interviewing. The characteristics will be presented in the following paragraphs.
From the start of the interview I noticed that it is important to have good communication skills and
the interviewer should speak with confidence and knowledge about the subject. As everyone knows,
Dr. Phil is known as an expert in human behavior and in his show, he conducts interviews or talks to
help people with problems. At the beginning of the interview, Dr. Phil presented himself very
straight–forward and respectfully towards the out of control addict mother....show more content...
Phil took control of every situation. He maintains the position and calm while asking questions. I
could immediately see that he did not share the same values or principles as the interviewee, yet he
did not act against her behavior. Instead, he asked reflective questions so that she could know she
was wrong. There were times where the interviewee was a little bit out of control and Dr. Phil
calmed her and spoke firmly about her behavior. The interviewer conveys empathy in some ways.
For example, told her "I understand what you are going through" and "It is difficult". Those two
phrases made me realize that the interviewer feels empathy towards the interviewee. I also noticed
that the interviewer does demonstrate cultural sensitivity towards the interviewee. Cultural
sensitivity is very important in this case because it allows us to function effectively in other cultures
and value other cultures while reducing cultural barriers between the professional and patient. Dr.
Phil demonstrated cultural sensitivity because he respected the traditions of the interviewee and her
daily
Get more content on HelpWriting.net

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Conducting Interviews

  • 1. Conducting Interviews Conducting interviews is fundamental as a case manager. In order to understand more about good interviewing, I decided to watch an interview about an addict mother conducted by Dr. Phil. While watching this interview, I made some notes on attitudes and characteristics that I considered important for good interviewing. The characteristics will be presented in the following paragraphs. From the start of the interview I noticed that it is important to have good communication skills and the interviewer should speak with confidence and knowledge about the subject. As everyone knows, Dr. Phil is known as an expert in human behavior and in his show, he conducts interviews or talks to help people with problems. At the beginning of the interview, Dr. Phil presented himself very straight–forward and respectfully towards the out of control addict mother....show more content... Phil took control of every situation. He maintains the position and calm while asking questions. I could immediately see that he did not share the same values or principles as the interviewee, yet he did not act against her behavior. Instead, he asked reflective questions so that she could know she was wrong. There were times where the interviewee was a little bit out of control and Dr. Phil calmed her and spoke firmly about her behavior. The interviewer conveys empathy in some ways. For example, told her "I understand what you are going through" and "It is difficult". Those two phrases made me realize that the interviewer feels empathy towards the interviewee. I also noticed that the interviewer does demonstrate cultural sensitivity towards the interviewee. Cultural sensitivity is very important in this case because it allows us to function effectively in other cultures and value other cultures while reducing cultural barriers between the professional and patient. Dr. Phil demonstrated cultural sensitivity because he respected the traditions of the interviewee and her daily Get more content on HelpWriting.net