Codafication – Insurtech Innovation Award 2024

1. WELCOM
E
Pioneering New Ways To Make Your World Simpler.

2. Industry leading solutions.
From end to end.
ABOUT
US
Codafication enables digital transformation with a focus on claims and assessing.
Our products are built with modern technologies that help our clients automate
workflows, digitise and uplift the customer experience, optimise supply chain
cost and performance, and ensure compliance with regulatory obligations.
These areas of opportunity are why we created Codafication and developed
the products that you will see today.

3. Codafication is
ABOUT
US
• A software company that was born from the insurance industry
• Lazer focused on transformation of claims and supply chain management
• Scaling into new regions globally
• A company that celebrates achievement and promotes diversity and inclusion
• Dedicated to the growth and development of our industry and our team
• Heavily invested in our Products and Services

4. OUR
PRODUCTS
Crunchwork is powerful
assessing and claim
mmanagement platf orm that
streamlines claims from
FNOL to on -site inspection
and estimating then
through to f ulf illment.
Crunchwork controls claim
cost and enhances the
claim experience f or all
stakeholders.
Unity Cloud is a
software development
platform for enterprises
that want to build and
integrate business
applications. Fast.
Unlike other platforms, we’re
pro-c o d e with low-c o d e
support. This means there are
no restrictions on what you can
create.
Virtual Assist is a safe,
reliable and secure way for
people and businesses to
share their stories instantly
via video. Skip the travel and
give your customers an
alternative to waiting for help.
Our Products

5. OUR
PRODUCTS
• Assessing platform with field applications for assessing and estimating damage
• Powerful workflow engine to automate up to 80% of manual processing
• Enables communication, collaboration and integration across the supply chain
• Reduces the project lifecycle by up to 2 weeks
• Heavily customisable to suit the needs of your business
Designed to save time
and money across the
claim life cycle.

6. The Crunchwork Ecosystem

7. OUR
PRODUCTS
• A development platform that enables you to create technology, fast
• Intelligent technology that can take the data and process of any legacy
system to create a new digital ecosystem
• Break open data silos and liberate your data from any system to use it
in new experiences
• Unique to other platforms, we’re pro-code, with low-code support
Take the data and process of
any legacy system to create
a new digital ecosystem.

8. OUR
PRODUCTS
• Live video streaming with customers, assessors or suppliers in the
field via a secure, high-definition WebRTC platform
• Unlike other solutions, it’s APP free easy to use on any device
- all you need is an internet connection and you're good to go
• All video, images, and phone calls are recorded and kept in a secure
central location with immediate playback at any time
Your eyes on the ground
without leaving your office.

9. OUR CLIENTS
Trusted by leading insurers...
And supply chain partners...

10. Awards and Accolades.
InsurTech of the Year 2021
In 2021 we were awarded
‘InsurTech of the Year’ by
the ANZIIF.
DIA Award 2018
At DIA Munich in 2018 we were
awarded ‘Most Strategic Impact to
the Insurance Industry’.
Backed by Microsoft
Codafication and our technologies
have been scouted to be part of
the Microsft Start-Ups program.
ABOUT
US
Backed by Guidewire
Crunchwork has been added to
the Guidewire Insurtech
Vanguards program 2023.

11. Locally built,
locally owned.
ABOUT
US
Codafication commenced development in 2015 launched our first product
to market in 2018.
We are purpose-built to provide software solutions to Australia's
insurance carriers and supply chain partners.
We are local, we are Australian, and we understand the criticality of our
industry and our service.

12. ABOUT US
• 50+ full time employees
• 30+ developers and testers
• DevOps team dedicated to infrastructure management
• Dedicated PMO Team (Product, Business Analysis, Project Delivery)
• Dedicated support and account management
• Continuous improvement
Our People

13. ABOUT US
GraphQL
Amazon
Web Services
Kubernetes Docker
Microsoft
• Off the shelf or custom configuration
• Share cloud, private cloud or on-premise hosting
• Co-build, Outsourced or Do-it-yourself
• Managed support, self-service or combination
How we deliver

14. How we support
ABOUT
US
• Dedicated Customer Support and Customer Success team
• ITSM Portal powered by Atlassian Jira Service Management
• 24/7 Support options available with Australian based resources
• Afterhours support powered by OpsGenie
• Average system uptime of 99.99%
CPS 230 – Operational Risk Management. 1st July 2025.

15. How we secure
ABOUT
US
• Dedicated Information Security Management Officer
• ISO27001 Certification held for 4 years
• Twice yearly external information security audits
• Transparent reporting to customers
CPS 230 – Operational Risk Management. 1st July 2025.
ISO/IEC
Certified

16. THANK
YOU
Pioneering New Ways To Make The World Simpler.
Thank You.