SOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL .docxsamuel699872
SOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORK
HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS
Nunavik Counselling
and Social Work Training Program
Spring 2011
� Always take seriously the
problem experienced by
the clients.
� Be persuasive in pursuit
of service for the client.
� Work creatively with
them toward achieving
solutions.
Important reminder for social Important reminder for social
workerworker
solutions.
� Properly assess needs
and identify the request
for assistance from the
client.
� Applicants; a client request services of a social
worker to deal with internal or external problem
(teachers, nurses, doctors, employers, family
members)
� Referrals; client who did not apply for service.
Person who are referred vary in the extent to which
they perceive that referrals as a source of pressure or
simply as a source of potential assistance.
Involuntary clients; who respond to perceived
Potential clientsPotential clients
� Involuntary clients; who respond to perceived
requirements to seek help as a result of pressure
from other persons or legal sources.
Clients are facing a situation of
disequilibrium in which they can
potentially enhance their problem-solving
ability by developing new resources or
employing untapped resources in ways
that reduces tension and achieve mastery that reduces tension and achieve mastery
over problems.
� Clients are facing a
situation of
disequilibrium in
which they can
potentially enhance
their problem-
solving ability by
developing new developing new
resources or
employing untapped
resources in ways
that reduces tension
and achieve mastery
over problems.
Reflective activity 1 disequilibrium vs change =
transition
� Phase 1: Exploration, engagement,
assessment and planning.
� Phase 2: Implementation, achieve goal
and attainment goal.
Phase 3: Termination.
The helping process in social workThe helping process in social work
� Phase 3: Termination.
� The first phase lays
the groundwork for
subsequent
implementation of
interventions and
strategies aimed at
resolving client’s
problems and
Phase 1: Exploration, engagement, Phase 1: Exploration, engagement,
assessment and planningassessment and planning
problems and
promoting problem
solving skills.
Keys steps in helping Keys steps in helping
relationshiprelationship
� Exploring client’s problem by eliciting
comprehensive data about the person(s), the
problem, and environmental factors, including forces
influencing the referral for contact.
� Establishing rapport and enhancing motivation.� Establishing rapport and enhancing motivation.
� Formulating a multidimensional assessment of
the problem, identifying systems that play a
significant role in difficulties, and identifying relevant
resources that can be tapped or must be developed.
� Mutually.
SOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL .docxsamuel699872
SOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORK
HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS
Nunavik Counselling
and Social Work Training Program
Spring 2011
� Always take seriously the
problem experienced by
the clients.
� Be persuasive in pursuit
of service for the client.
� Work creatively with
them toward achieving
solutions.
Important reminder for social Important reminder for social
workerworker
solutions.
� Properly assess needs
and identify the request
for assistance from the
client.
� Applicants; a client request services of a social
worker to deal with internal or external problem
(teachers, nurses, doctors, employers, family
members)
� Referrals; client who did not apply for service.
Person who are referred vary in the extent to which
they perceive that referrals as a source of pressure or
simply as a source of potential assistance.
Involuntary clients; who respond to perceived
Potential clientsPotential clients
� Involuntary clients; who respond to perceived
requirements to seek help as a result of pressure
from other persons or legal sources.
Clients are facing a situation of
disequilibrium in which they can
potentially enhance their problem-solving
ability by developing new resources or
employing untapped resources in ways
that reduces tension and achieve mastery that reduces tension and achieve mastery
over problems.
� Clients are facing a
situation of
disequilibrium in
which they can
potentially enhance
their problem-
solving ability by
developing new developing new
resources or
employing untapped
resources in ways
that reduces tension
and achieve mastery
over problems.
Reflective activity 1 disequilibrium vs change =
transition
� Phase 1: Exploration, engagement,
assessment and planning.
� Phase 2: Implementation, achieve goal
and attainment goal.
Phase 3: Termination.
The helping process in social workThe helping process in social work
� Phase 3: Termination.
� The first phase lays
the groundwork for
subsequent
implementation of
interventions and
strategies aimed at
resolving client’s
problems and
Phase 1: Exploration, engagement, Phase 1: Exploration, engagement,
assessment and planningassessment and planning
problems and
promoting problem
solving skills.
Keys steps in helping Keys steps in helping
relationshiprelationship
� Exploring client’s problem by eliciting
comprehensive data about the person(s), the
problem, and environmental factors, including forces
influencing the referral for contact.
� Establishing rapport and enhancing motivation.� Establishing rapport and enhancing motivation.
� Formulating a multidimensional assessment of
the problem, identifying systems that play a
significant role in difficulties, and identifying relevant
resources that can be tapped or must be developed.
� Mutually.
Readings and ResourcesReadings and ResourcesArticles, Websites.docxcargillfilberto
Readings and Resources
Readings and Resources
Articles, Websites, and Videos:
This chapter focuses on special writing within agencies such as transfer/discharge, letters for lobbying advocacy, and client reports to other agencies.
·
Agency-based writing - Letters. (2018). In Weisman, D., & Zornado, J. L.,
Professional writing for social work practice, Second Edition (Vol. Second edition). New York, NY: Springer Publishing Company.
Service Coordination
Chapter 10Chapter Introduction
· Chapter Ten addresses Social Work Case Management Standard 6, Service Planning, Implementation, and Monitoring, and Standard 8, Interdisciplinary Collaboration.
· Chapter Ten addresses Human Service–Certified Board Practitioner Competency 4, Case Management, which is focused on service coordination.
My company does something a little bit different than case management. It’s case management and then it’s more. We are actually called resource coordinators. My agency is the premier provider for therapeutic foster care in the region … The reason our agency was started was because a man who was working for human services figured out that a lot of these kids who have pretty serious needs aren’t getting their needs met by the department and need specialized, intensive treatment and support.
—Jessica Brothers-Brock, 2012, text from unpublished interview. Used with permission
.
This chapter explores service coordination as a critical component of modern case management. We examine the coordination and monitoring of services as well as the skills that will help you perform these roles. After reading the chapter, you should be able to accomplish the following objectives.
Coordinating Services
· Describe a systematic selection process for resources.
· Discuss why networking is important.
· Identity strategies for creating a network of professional colleagues.
· Make an appropriate referral.
· Identify the activities involved in monitoring.
· List ways to achieve more effective communication with other professionals.
· Use technology and social media in coordinating servicesTeamwork
· Describe the purpose of a treatment team.
· Define departmental teams, interdisciplinary teams, and teams with family and friends.
· List the benefits of working in and with teams.
· Describe ways to address the challenges that teamwork brings.Ending Service Provision: Disengagement
· Describe the place of ending services in the case management process.
· List the steps used to end client services.
· Identity why clients may need to be transferred from one professional to another.
· Describe the transfer process.
· Discuss the purpose of a discharge plan.10-1
Introduction
One of the most important roles in case management is service coordination. Rarely can a human services agency or a single professional provide all the services a client needs. Because in-house services are limited by the agency’s mission, resources, and eligibil.
You have been successful in your application for the position be.docxbriancrawford30935
You have been successful in your application for the position below and are invited to interview – time and date to be arranged.
Job Title: Social Care Worker – Residential services Panel
The social care worker will…
· work with children / young people, families and / or significant others, Social Work teams, other healthcare providers and agencies, schools, training agencies and community groups.
· care for, protect, and support vulnerable or dependent clients, individually or in groups, in conjunction with the wider multidisciplinary team and other relevant agencies. S/he will ensure the welfare of those under his / her care and will act as an advocate as appropriate.
· contribute to the planning and evaluation of individualised and group programmes of care, which are based on needs, identified in consultation with the client and others and delivered through day-to-day shared life experiences.
· work as part of a team to provide a safe, caring environment for resident clients/ children / young people with the primary aim of providing the intervention necessary to address the issues that are preventing them from fulfilling their outcomes.
· treat clients/ children/ young people and their families with dignity and respect, promoting a culture of unconditional positive regard at all times.
· recognise clients/ children / young people as expert through experience, promoting their participation in care planning, placement planning, decision-making and service delivery.
· contribute to the promotion of good links with neighbours, local community resources, i.e. schools, employment schemes and clubs, local Gardai and any other appropriate service.
· engage in reflective and evidence based practice
. That guideline to use to answer this question 1 to 3
1. Creative practice, reflective practice and team skills
It is important that the Social Care Worker can work independently as well as part of a wider healthcare team, building and maintaining relationships and understanding and valuing individuals and their respective professional roles. S/he should be able to identify the limits of their practice and know when to seek advice and additional expertise or refer to another professional. S/he should be able to give and receive feedback and to input their learning into their practice.
In the space below, please give an example of a situation where you were responsible for an individual piece of work with a service user/group of service users and which demonstrates your ability in the above areas
2
.
Flexibility, resilience and ability to deal with challenges.
An effective Social Care Worker demonstrates a commitment to providing a quality service. S/he is innovative and open to change in striving to ensure high standards in service delivery. Challenges can arise in many ways in the course of Social Care practice and an ability to manage adversity when it arises is an important professional skill.
In the space below, please give an.
Explain the relevance that medical standards of practice have to one.pdfjyothimuppasani1
Explain the relevance that medical standards of practice have to one as a practioner?
Solution
\'Providing care\' incorporates, however isn\'t restricted to any care,
treatment, counsel, administration or merchandise gave in regard
of the physical or emotional well-being of a man, regardless of whether
compensated or genius bono.
\'Practice\' implies any part, regardless of whether compensated or not,
in which the individual uses their aptitudes and learning
as a specialist in their controlled wellbeing calling. For
the motivations behind this Code, rehearse isn\'t limited to
the arrangement of direct clinical care. It additionally incorporates utilizing
proficient learning in a direct nonclinical relationship
with patients or customers, working in administration,
organization, instruction, look into, warning, administrative or
arrangement improvement parts and whatever other parts that effect
on sheltered, powerful conveyance of wellbeing administrations in the wellbeing
calling.
Keeping up and creating learning, aptitudes and
proficient conduct are center parts of good practice.
This requires self-reflection and support in pertinent
proficient advancement, rehearse change and
execution evaluation procedures to persistently create
proficient capacities. These exercises must proceed
through a specialist\'s working life as science and
innovation create and society changes.
giving specialists who are patients or customers with
a similar nature of care gave to different patients or
customers
b). informing the sheets if treating another enrolled
specialist who has set patients or customers in danger
of significant mischief while rehearsing their calling
since they have an impedance (allude to the
board\'s rules on compulsory detailing) this is a
proficient and also a statutory obligation under
the National Law
At the point when specialists are engaged with look into that includes
patients or customers, great practice incorporates:
a). regarding the privilege of patients or customers to pull back
from an investigation without partiality to their treatment
b). guaranteeing that a choice by patients or customers not to
take an interest does not bargain the specialist
tolerant/customer relationship or the care of the patient or
customer..
Lesson 1 Discipline and Idea in Applied Social Sciencerenzguioguio
Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science
Ending homelessness through employment and housing requires a focused effort aimed at building linkages with the mainstream workforce system, using innovative, proven strategies and advocating for the necessary resources and supports. Homeless jobseekers with barriers to employment are disadvantaged in the best of times. In the current economy, agencies need better tools and skilled practice. In this pre-conference session, we will help participants make use of new the Community Employment Pathway guidebook provided by the Department of Housing and Urban Development (HUD) to create training and job opportunities, explore how hopeFound has combined a Housing First, work first program using motivational interviewing as a cornerstone practice. Speakers also addressed the need for local and national advocacy for financial resources, employment encouraging policies, and access to mainstream services.
Car Accident Injury Do I Have a Case....Knowyourright
Every year, thousands of Minnesotans are injured in car accidents. These injuries can be severe – even life-changing. Under Minnesota law, you can pursue compensation through a personal injury lawsuit.
Readings and ResourcesReadings and ResourcesArticles, Websites.docxcargillfilberto
Readings and Resources
Readings and Resources
Articles, Websites, and Videos:
This chapter focuses on special writing within agencies such as transfer/discharge, letters for lobbying advocacy, and client reports to other agencies.
·
Agency-based writing - Letters. (2018). In Weisman, D., & Zornado, J. L.,
Professional writing for social work practice, Second Edition (Vol. Second edition). New York, NY: Springer Publishing Company.
Service Coordination
Chapter 10Chapter Introduction
· Chapter Ten addresses Social Work Case Management Standard 6, Service Planning, Implementation, and Monitoring, and Standard 8, Interdisciplinary Collaboration.
· Chapter Ten addresses Human Service–Certified Board Practitioner Competency 4, Case Management, which is focused on service coordination.
My company does something a little bit different than case management. It’s case management and then it’s more. We are actually called resource coordinators. My agency is the premier provider for therapeutic foster care in the region … The reason our agency was started was because a man who was working for human services figured out that a lot of these kids who have pretty serious needs aren’t getting their needs met by the department and need specialized, intensive treatment and support.
—Jessica Brothers-Brock, 2012, text from unpublished interview. Used with permission
.
This chapter explores service coordination as a critical component of modern case management. We examine the coordination and monitoring of services as well as the skills that will help you perform these roles. After reading the chapter, you should be able to accomplish the following objectives.
Coordinating Services
· Describe a systematic selection process for resources.
· Discuss why networking is important.
· Identity strategies for creating a network of professional colleagues.
· Make an appropriate referral.
· Identify the activities involved in monitoring.
· List ways to achieve more effective communication with other professionals.
· Use technology and social media in coordinating servicesTeamwork
· Describe the purpose of a treatment team.
· Define departmental teams, interdisciplinary teams, and teams with family and friends.
· List the benefits of working in and with teams.
· Describe ways to address the challenges that teamwork brings.Ending Service Provision: Disengagement
· Describe the place of ending services in the case management process.
· List the steps used to end client services.
· Identity why clients may need to be transferred from one professional to another.
· Describe the transfer process.
· Discuss the purpose of a discharge plan.10-1
Introduction
One of the most important roles in case management is service coordination. Rarely can a human services agency or a single professional provide all the services a client needs. Because in-house services are limited by the agency’s mission, resources, and eligibil.
You have been successful in your application for the position be.docxbriancrawford30935
You have been successful in your application for the position below and are invited to interview – time and date to be arranged.
Job Title: Social Care Worker – Residential services Panel
The social care worker will…
· work with children / young people, families and / or significant others, Social Work teams, other healthcare providers and agencies, schools, training agencies and community groups.
· care for, protect, and support vulnerable or dependent clients, individually or in groups, in conjunction with the wider multidisciplinary team and other relevant agencies. S/he will ensure the welfare of those under his / her care and will act as an advocate as appropriate.
· contribute to the planning and evaluation of individualised and group programmes of care, which are based on needs, identified in consultation with the client and others and delivered through day-to-day shared life experiences.
· work as part of a team to provide a safe, caring environment for resident clients/ children / young people with the primary aim of providing the intervention necessary to address the issues that are preventing them from fulfilling their outcomes.
· treat clients/ children/ young people and their families with dignity and respect, promoting a culture of unconditional positive regard at all times.
· recognise clients/ children / young people as expert through experience, promoting their participation in care planning, placement planning, decision-making and service delivery.
· contribute to the promotion of good links with neighbours, local community resources, i.e. schools, employment schemes and clubs, local Gardai and any other appropriate service.
· engage in reflective and evidence based practice
. That guideline to use to answer this question 1 to 3
1. Creative practice, reflective practice and team skills
It is important that the Social Care Worker can work independently as well as part of a wider healthcare team, building and maintaining relationships and understanding and valuing individuals and their respective professional roles. S/he should be able to identify the limits of their practice and know when to seek advice and additional expertise or refer to another professional. S/he should be able to give and receive feedback and to input their learning into their practice.
In the space below, please give an example of a situation where you were responsible for an individual piece of work with a service user/group of service users and which demonstrates your ability in the above areas
2
.
Flexibility, resilience and ability to deal with challenges.
An effective Social Care Worker demonstrates a commitment to providing a quality service. S/he is innovative and open to change in striving to ensure high standards in service delivery. Challenges can arise in many ways in the course of Social Care practice and an ability to manage adversity when it arises is an important professional skill.
In the space below, please give an.
Explain the relevance that medical standards of practice have to one.pdfjyothimuppasani1
Explain the relevance that medical standards of practice have to one as a practioner?
Solution
\'Providing care\' incorporates, however isn\'t restricted to any care,
treatment, counsel, administration or merchandise gave in regard
of the physical or emotional well-being of a man, regardless of whether
compensated or genius bono.
\'Practice\' implies any part, regardless of whether compensated or not,
in which the individual uses their aptitudes and learning
as a specialist in their controlled wellbeing calling. For
the motivations behind this Code, rehearse isn\'t limited to
the arrangement of direct clinical care. It additionally incorporates utilizing
proficient learning in a direct nonclinical relationship
with patients or customers, working in administration,
organization, instruction, look into, warning, administrative or
arrangement improvement parts and whatever other parts that effect
on sheltered, powerful conveyance of wellbeing administrations in the wellbeing
calling.
Keeping up and creating learning, aptitudes and
proficient conduct are center parts of good practice.
This requires self-reflection and support in pertinent
proficient advancement, rehearse change and
execution evaluation procedures to persistently create
proficient capacities. These exercises must proceed
through a specialist\'s working life as science and
innovation create and society changes.
giving specialists who are patients or customers with
a similar nature of care gave to different patients or
customers
b). informing the sheets if treating another enrolled
specialist who has set patients or customers in danger
of significant mischief while rehearsing their calling
since they have an impedance (allude to the
board\'s rules on compulsory detailing) this is a
proficient and also a statutory obligation under
the National Law
At the point when specialists are engaged with look into that includes
patients or customers, great practice incorporates:
a). regarding the privilege of patients or customers to pull back
from an investigation without partiality to their treatment
b). guaranteeing that a choice by patients or customers not to
take an interest does not bargain the specialist
tolerant/customer relationship or the care of the patient or
customer..
Lesson 1 Discipline and Idea in Applied Social Sciencerenzguioguio
Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science Lesson 1 Discipline and Idea in Applied Social Science
Ending homelessness through employment and housing requires a focused effort aimed at building linkages with the mainstream workforce system, using innovative, proven strategies and advocating for the necessary resources and supports. Homeless jobseekers with barriers to employment are disadvantaged in the best of times. In the current economy, agencies need better tools and skilled practice. In this pre-conference session, we will help participants make use of new the Community Employment Pathway guidebook provided by the Department of Housing and Urban Development (HUD) to create training and job opportunities, explore how hopeFound has combined a Housing First, work first program using motivational interviewing as a cornerstone practice. Speakers also addressed the need for local and national advocacy for financial resources, employment encouraging policies, and access to mainstream services.
Car Accident Injury Do I Have a Case....Knowyourright
Every year, thousands of Minnesotans are injured in car accidents. These injuries can be severe – even life-changing. Under Minnesota law, you can pursue compensation through a personal injury lawsuit.
Matthew Professional CV experienced Government LiaisonMattGardner52
As an experienced Government Liaison, I have demonstrated expertise in Corporate Governance. My skill set includes senior-level management in Contract Management, Legal Support, and Diplomatic Relations. I have also gained proficiency as a Corporate Liaison, utilizing my strong background in accounting, finance, and legal, with a Bachelor's degree (B.A.) from California State University. My Administrative Skills further strengthen my ability to contribute to the growth and success of any organization.
Lifting the Corporate Veil. Power Point Presentationseri bangash
"Lifting the Corporate Veil" is a legal concept that refers to the judicial act of disregarding the separate legal personality of a corporation or limited liability company (LLC). Normally, a corporation is considered a legal entity separate from its shareholders or members, meaning that the personal assets of shareholders or members are protected from the liabilities of the corporation. However, there are certain situations where courts may decide to "pierce" or "lift" the corporate veil, holding shareholders or members personally liable for the debts or actions of the corporation.
Here are some common scenarios in which courts might lift the corporate veil:
Fraud or Illegality: If shareholders or members use the corporate structure to perpetrate fraud, evade legal obligations, or engage in illegal activities, courts may disregard the corporate entity and hold those individuals personally liable.
Undercapitalization: If a corporation is formed with insufficient capital to conduct its intended business and meet its foreseeable liabilities, and this lack of capitalization results in harm to creditors or other parties, courts may lift the corporate veil to hold shareholders or members liable.
Failure to Observe Corporate Formalities: Corporations and LLCs are required to observe certain formalities, such as holding regular meetings, maintaining separate financial records, and avoiding commingling of personal and corporate assets. If these formalities are not observed and the corporate structure is used as a mere façade, courts may disregard the corporate entity.
Alter Ego: If there is such a unity of interest and ownership between the corporation and its shareholders or members that the separate personalities of the corporation and the individuals no longer exist, courts may treat the corporation as the alter ego of its owners and hold them personally liable.
Group Enterprises: In some cases, where multiple corporations are closely related or form part of a single economic unit, courts may pierce the corporate veil to achieve equity, particularly if one corporation's actions harm creditors or other stakeholders and the corporate structure is being used to shield culpable parties from liability.
Synopsis On Annual General Meeting/Extra Ordinary General Meeting With Ordinary And Special Businesses And Ordinary And Special Resolutions with Companies (Postal Ballot) Regulations, 2018
Defending Weapons Offence Charges: Role of Mississauga Criminal Defence LawyersHarpreetSaini48
Discover how Mississauga criminal defence lawyers defend clients facing weapon offence charges with expert legal guidance and courtroom representation.
To know more visit: https://www.saini-law.com/
A "File Trademark" is a legal term referring to the registration of a unique symbol, logo, or name used to identify and distinguish products or services. This process provides legal protection, granting exclusive rights to the trademark owner, and helps prevent unauthorized use by competitors.
Visit Now: https://www.tumblr.com/trademark-quick/751620857551634432/ensure-legal-protection-file-your-trademark-with?source=share
In 2020, the Ministry of Home Affairs established a committee led by Prof. (Dr.) Ranbir Singh, former Vice Chancellor of National Law University (NLU), Delhi. This committee was tasked with reviewing the three codes of criminal law. The primary objective of the committee was to propose comprehensive reforms to the country’s criminal laws in a manner that is both principled and effective.
The committee’s focus was on ensuring the safety and security of individuals, communities, and the nation as a whole. Throughout its deliberations, the committee aimed to uphold constitutional values such as justice, dignity, and the intrinsic value of each individual. Their goal was to recommend amendments to the criminal laws that align with these values and priorities.
Subsequently, in February, the committee successfully submitted its recommendations regarding amendments to the criminal law. These recommendations are intended to serve as a foundation for enhancing the current legal framework, promoting safety and security, and upholding the constitutional principles of justice, dignity, and the inherent worth of every individual.
3. THE CLIENT- WORKER RELATIONSHIP
• a professional relationship established for
the purpose of attaining objectives of
helping.
• The relationships must be guided toward
positive and constructive directions within
the context of objectivity and professional
values in order to promote the client’s
inner security, self-dignity and sense of
trust.
4. Since the
relationship is
established with a
professional
purpose, the worker
recognizes the
importance and
dynamic
involvement of
SELF and of
“professional use of
SELF”.
Self-awareness is
the person’s
ability to perceive
realistically his
response to other
persons in
particular
situations and to
understand others
reactions and
views on him.
SELF- AWARENESS
5. 3 COMPONENTS OF HELPING RELATIONSHIP
REALITY
This is the realistic and objective
perception of existing conditions or situations.
A person who has a perception of reality is
the one who recognizes his problem situation
and accepts this situation, then does
something about it. The person who is able to
see his situation realistically is usually the
type of person who is motivated and willing to
cope with his problem situation for problem-
solving.
6. 3 COMPONENTS OF HELPING RELATIONSHIP
TRANSFERENCE
are the client’s displacement
on the worker of particular
feelings and attitudes he
originally experiences toward his
family members or people he is
close to
This is unconscious and not
7. 3 COMPONENTS OF HELPING RELATIONSHIP
COUNTER- TRANSFERENCE
It is the carrying-over of the
worker’s particular feelings and
reactions to a person in the
worker’s past and projecting
them on the client.
8. What is a case?
A case is a person in a situation in
need of, asking for or seeking help.
(a client)
9. WHAT IS MANAGEMENT?
This is how the service providers
enable the client perform specific
tasks or activities and use the agency
and other resources to reach the
desired results in a systematic way.
10. What is Case Management?
Is an interactive process in which
the client and worker(s) consciously
work together and resolve the
problem.
11. Rationale of Case Management:
The process that enable the persons
(worker/client) mobilize resources
(internal/external) to achieve a desired
outcome.
12. FUNCTION OF CASE MANAGEMENT:
To help restore,
enhance, modify and
maintain the social
functioning of the client, to
help him/her move beyond
survival level by enabling him/her through the
provision of opportunities that will help him/her
create conditions for change.
13. OTHER DEFINITIONS OF CASE
MANAGEMENT:
Paras (1982) referred to case management as a
system of intervention that entails administrative
and managerial skills for maintaining the helping
relationship and dealing with the ongoing work with
the client.
Both Marasigan and Mendoza (1994) referred to
case management as the basic helping process.
14. Case Management (as referred to by Social
Work authorities) as both a skill in social
intervention and as an approach to service
delivery.
De Guzman ( 1992 ) included it among the
social worker's skills in the delivery of services.
She also referred to it as an approach to service
delivery that attempts to ensure that social
welfare clients with complex multiple problems
and disability receive all the services they need
in a timely and appropriate fashion.
15. O’Connor (1988) presented case management as
“systematic arrangements (among)… formal and
informal community resources necessary for
implementation of case management practice.
This entails an integration of services which
harmonizes the functions of various levels of
professionals to maximize their contribution to the
case management process”
16. Case management is:
It is a boundary-spanning approach in that,
instead of providing a specific direct service,
it utilizes case managers who link the client
to the maze of direct service providers
(Allen Rubin, Encyclopedia of Social Worker, 18th
Edition, NASW, pg. 212)
17. Case management is mutually interactive
process in which a social worker / helping
profession and the client help together in a
problem-solving situation.
The worker takes responsibility for an
“organized arrangement” of services to heal,
rehabilitate, care for or seek change for person
with personal, social physical or mental problem.
(Philippine Encyclopedia of Social Work(2000
Edition)
18. CASE MANAGEMENT:
STREET EDUCATION PROGRAM
is the process of helping the child/client to
improve his/her functioning and achieve his life
goals through intervening in the interaction
between the child and his environment and
mobilizing of internal and external resources.
The process is goal directed, based on sound
diagnostic assessment and based on an
established client-worker relationship.
19. DEFINITION OF CASE MANAGEMENT –
BASED FROM PANGARAP EXPERIENCE:
Is a system of interventions and mutually
interactive process in which a multi-
disciplinary team and a client work together in
a problem solving situation.
It is a strategy to achieve positive outcomes
through empowerment of the child,
coordination of sustained services, shared
information and advocacy.
20. PRINCIPLES IN CASE MANAGEMENT
1. Trust is central to the process.
This is where the quality or
depth of the case worker
depends upon.
Without trust from the client
to the worker and vice-versa,
not much will be achieved.
21. 2. Confidentiality
An assurance with the client
will help gain further trust of
the client.
If there is a need to share information with
other agencies or workers, the client must
be informed about it and assure the client
that it is necessary to help him / her.
22. 3. Self-determination
An overriding principle in
any CM process.
This is based on the
belief that every person
has the right to make his
or her own choices and
decisions.
In the case of children, the family or
caregiver or the SW has to take the
responsibility.
23. 4. Non-judgmental attitude
Maintain an attitude of
objectivity and respect
of client’s values and
choices in life.
CM / SW present alternatives and discuss
their consequence/s in order for the client to
make an informed decision. Worker should
not impose her own values to the clients.
24. GUIDING PRINCIPLES FOR OPTIMAL
DELIVERY OF SERVICES FOR CHILDREN
1. Effective and efficient case management
must ensure that the services are delivered
in a coordinated and therapeutic manner.
2. There should be a clearly defined case
manager.
3. Child and responsible family members given
opportunity to participate in assessment as
well as planning and delivery of services.
25. 4. Assessment should serve as guide to an
individualized plan of services.
5. There should be a comprehensive
spectrum of services.
6. Services should be integrated and
provided within the most normative
environment that is clinically appropriate.
7. There should be an early identification
and prompt intervention.
26. 8. Services should allow the child and his family
to move through the system of services
according to their changing needs, including a
smooth transition to the adult service system.
9. Rights of the children should be protected,
effective advocacy efforts for children and
adolescents should be promoted
10. Appropriate services regardless of sex,
economic status, religion or other
characteristics.
* Based from recommendations of Dr. Cornelio Banaag in his
study on Resiliency
27. FIGURE 1. CASE MANAGEMENT PROCESS
9. After-Care Program
7. Evaluation
• Appraisal of the targets, strategies and
treatment process
8. Termination or Follow-up
• Completion of the process after both child and
service provider have agreed that they have
attained their goals or follow-up of the case if
goals are not yet achieved or there are new
goals
6. Case Review
• Review of all data gathered, the child’s
relationship with service provider and
redefinition of the current problem.
2. Data Gathering
• Pertinent data are gathered in order to
better understand the child’s situation,
strengths and limitations
3. Diagnostic Assessment
• Professional evaluation of the service
provider based on information gathered
4. Planning the Intervention
• Identifying the targets
Of the child
And of the service provider as well as
treatment strategies
5. Implementation of Plan
• Application of appropriate intervention /s
and strategies as earlier planned.
1. Problem Identification/Intake
The reasons for help
seeking are identified and serve as the
initial guide in the helping process