Este documento fornece instruções para a limpeza completa do interior de aeronaves da TAM, incluindo procedimentos de segurança a serem seguidos e lista de materiais necessários. É importante usar os equipamentos de proteção individual corretamente e seguir as instruções para cada área da aeronave, como o cockpit, para garantir a limpeza adequada e a segurança dos funcionários.
Júlio Passos Ribeiro é um profissional de compras com mais de 25 anos de experiência em aquisição de materiais diretos e indiretos para empresas de pequeno, médio e grande porte. Ele possui formação superior em Processos Gerenciais e Técnico Mecânico, além de diversos cursos de especialização em negociações, qualidade e gestão estratégica de compras. Seu objetivo é uma posição como comprador pleno, tendo atuado nessa função em empresas como Vale Soluções em Energia e Sandvik Mining and Construction Brasil
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Júlio Passos Ribeiro é um profissional de compras com mais de 25 anos de experiência em aquisição de materiais diretos e indiretos para empresas de pequeno, médio e grande porte. Ele possui formação superior em Processos Gerenciais e Técnico Mecânico, além de diversos cursos de especialização em negociações, qualidade e gestão estratégica de compras. Seu objetivo é uma posição como comprador pleno, tendo atuado nessa função em empresas como Vale Soluções em Energia e Sandvik Mining and Construction Brasil
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
The document discusses various AI tools from OpenAI like GPT-3 and DALL-E 2, as well as ChatGPT. It explores how search engines are using AI and things to consider around AI-generated content. Potential SEO uses of ChatGPT are also presented, such as generating content at scale, conducting topic research, and automating basic coding tasks. The document encourages further reading on using ChatGPT for SEO purposes.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
Presenter: Kevin Luecke Toole Design Group
Co-Presenter: Virginia Sullivan Adventure Cycling Association
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.
This presentation was designed to provide strategic recommendations for a brand in decline. The deck also incorporates a situational assessment, including a brand identity, positioning, architecture, and portfolio strategy for the Brand.
Presentation originally created for NYU Stern's Brand Strategy course. Design by Erica Santiago & Chris Alexander.
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellSaba Software
According to the latest State of the American Manager report from Gallup, employees who have regular meetings with their managers are almost three times as likely to be engaged as those who don’t. These regular check-ins keep managers and employees in sync and aligned. Want to see better manager/employee relationships in your organisation? Then make an all-in commitment to 1:1 meetings. Not sure how? You’ve come to the right place.
In this webinar with Jamie Resker, Founder and Practice Leader for Employee Performance Solutions (EPS), and Teala Wilson, Talent Management Consultant at Saba Software, you’ll get the inside track on how to hold effective 1:1 meetings, including tips for getting managers on board.
• Go beyond discussing the status of everyday work to higher level topics, including recognition, performance, development, and career aspirations
• Learn how to decide meeting frequency, what to cover, as well as roles and responsibilities of the manager and employee
• Understand how managers can build trust and make it comfortable for employees to provide upward feedback
• Unite your organisation with a unified approach to 1:1 meetings
Join us for this 1-hour webinar to get practical tips for building better manager-employee relationships with intention and purpose.
About the Speakers
Jamie Resker - Founder and Practice Leader for Employee Performance Solutions (EPS)
Jamie Resker, Practice Leader and Founder of Employee Performance Solutions, is a recognized innovator in performance management. She is the originator of the-the Performance Continuum Feedback Method® and Conversations to Optimize Employee Performance training program; tools and training that reshape communications between managers and employees to drive and align performance. Jamie is on the faculty for the Northeast Human Resources Association, is a contributor to Halogen Software's Talent Space Blog, and is an editorial advisory board member for HR Examiner.
Teala Wilson - Senior Consultant, Strategic Services, Saba Software
Teala is a Talent Management Consultant at Halogen Software, now a part of Saba Software. She has worked with teams on a national and global level supporting human resources in areas such as performance management, recruitment, employee benefit programs, training and talent development, workforce planning and internal communications. Teala also has a personal passion for visual arts and design.
Want to learn more? Join us for an upcoming Product Tour!
http://bit.ly/2yitfqu
Content Methodology: A Best Practices Report (Webinar)contently
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
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Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
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* ChatGPT and OpenAI belong to OpenAI, L.L.C.
The document discusses various AI tools from OpenAI like GPT-3 and DALL-E 2, as well as ChatGPT. It explores how search engines are using AI and things to consider around AI-generated content. Potential SEO uses of ChatGPT are also presented, such as generating content at scale, conducting topic research, and automating basic coding tasks. The document encourages further reading on using ChatGPT for SEO purposes.
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Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.
This presentation was designed to provide strategic recommendations for a brand in decline. The deck also incorporates a situational assessment, including a brand identity, positioning, architecture, and portfolio strategy for the Brand.
Presentation originally created for NYU Stern's Brand Strategy course. Design by Erica Santiago & Chris Alexander.
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellSaba Software
According to the latest State of the American Manager report from Gallup, employees who have regular meetings with their managers are almost three times as likely to be engaged as those who don’t. These regular check-ins keep managers and employees in sync and aligned. Want to see better manager/employee relationships in your organisation? Then make an all-in commitment to 1:1 meetings. Not sure how? You’ve come to the right place.
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Jamie Resker - Founder and Practice Leader for Employee Performance Solutions (EPS)
Jamie Resker, Practice Leader and Founder of Employee Performance Solutions, is a recognized innovator in performance management. She is the originator of the-the Performance Continuum Feedback Method® and Conversations to Optimize Employee Performance training program; tools and training that reshape communications between managers and employees to drive and align performance. Jamie is on the faculty for the Northeast Human Resources Association, is a contributor to Halogen Software's Talent Space Blog, and is an editorial advisory board member for HR Examiner.
Teala Wilson - Senior Consultant, Strategic Services, Saba Software
Teala is a Talent Management Consultant at Halogen Software, now a part of Saba Software. She has worked with teams on a national and global level supporting human resources in areas such as performance management, recruitment, employee benefit programs, training and talent development, workforce planning and internal communications. Teala also has a personal passion for visual arts and design.
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Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Bti gen-12-002 rev 01
1. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
Assunto:
Subject
Limpeza completa do interior da aeronave
Objetivo:
Objetctive
Procedimentos para limpeza completa do interior das aeronaves TAM
Frota:
Fleet
A319, A320, A321, A330, A340, B767, B777
Elaborado por: Verificado por: Aprovado por:
Prepared by Verified by Approved by
Nome: Paulo Gerardi
Name
Carina Veneziani Christian Bühler
Assinatura:
Signature
Data:
Date
24-nov-09 24-nov-09 30-nov-09
LISTA DE APLICAÇÃO
Applicability
Parte Afetada Part Number Frota:
Affected Part P/N Fleet
Interior da aeronave N/A A319/A320/A321/A330/A340/B767/B777
LISTA DE REFERÊNCIA
Reference Data
Dado Técnico
Technical Data
AMM – 12-21-12
RELAÇÃO DE RECURSOS
Resource Information
Item P/N Vendor Description Spec. Qty.
Passadeira lona – Cinza
1 TF2832 - EA *
Chumbo A319 e A320
Passadeira lona – Vermelha
2 TF2833 - EA *
A330/ A340/ B767/ B777
3 TF2246 - Pulverizador em plástico EA *
4 - - Aspirador EA *
5 TF1468 3M Fibra Macia Scoth Brite EA *
Esponja de espuma de
6 TF1871 - EA *
poliuretano para limpeza pesada
7 TF4171 - Escova de unha EA *
8 TF2752 - Espátula Gde. EA *
9 TF2753 - Espátula Peq. EA *
10 TF2207 - Escova dental MACIA EA *
11 TF1486 - Escova de nylon oval EA *
12 TF1143 - Escova de nylon (Luminária) EA *
13 TF1142 - Balde Plástico EA *
14 TF1291 - Pincel ’2’ EA *
15 TM-0388 3M Protetor auricular - Plug EA *
16 TM-0389 3M Protetor auricular – concha EA *
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2. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
17 Óculos ampla visão
TM-0385 - EA *
policarbonato incolor
18 TM-0753-1 3M Respirador oval EA *
19 TM-0382 - Luva nitrílica cano curto EA *
20 TM-0393 - Luva nitrílica cano longo EA -
21 EASA25L - Spray Anti estático EA *
RELAÇÃO DE MATERIAIS FORNECIDOS PELA TAM
Material Information
Item P/N Vendor Description Spec. Qty.
ARDROX190
1 0B
- Ardrox 1900B Galão *
2 TF4540 Perol Desinfetante uso geral D04 - 5L EA *
Desinfetante D04 MAX (Porões)
3 TF4725 Perol EA *
– 5L
4 TF1516 Sabão Clean 200
Lenço umedecido para limpeza
5 102925ITL Interturbine EA *
display
Saco transparente com elástico
6 TF4535 New Service para lixeira da cabine de EA *
comando
7 MC-0241 - Papel descartável assento CX
8 MC-2250 - Sabonete Líquido – 5L EA *
9 MC-2542 - Sachet de sabonete líquido EA *
Kimberly
10 TF3451 Papel higiênico folha dupla Scott Rolo *
Clark
11 TF861AM - Papel toalha CX *
12 TF6099 3M Pano alta performance EA *
13 TF8006 - Odorizador de ambiente TAM EA *
14 TF3412 - Saco de lixo Gde. – 100 Litros EA
15 TF978 - Saco de lixo do trolley lixeira EA *
16 MC-0162 - Cheirinho TAM/Gaveta - BIN EA *
17 MC-2234 - Cabeçote TAM descartável Cento *
18 MC-0217 - Saco plástico para enjôo Milheiro *
EASA250M
19 Spray Anti estático EA
L
20 TF2171 - Saco Branco Alvejado EA *
21 EASA25L Spray Anti estático Galão
Cartão de instrução de
22 TF3410 - EA *
emergência A319 Tarja Verde
Cartão de instrução de
23 TF757 -
emergência A320 Tarja Amarela
Cartão de instrução de
24 TF758 - emergência A320 EA *
TarjaVermelha
Cartão de instrução de
25 TF5004 - emergência A321 Tarja EA *
Vermelha
Cartão de instrução de
26 TF759 - emergência A330 Tarja EA *
Vermelha
Cartão de instrução de
27 TF5197 - EA *
emergência A340 Tarja Amarela
ITT-42-02-04 Página 2 de 20
3. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
Cartão de instrução de
28 TF5954 - emergência B767 Tarja EA *
Vermelha
Cartão de instrução de
29 TF6089 - emergência B777 Tarja EA *
Vermelha
* Quantidade necessária de acordo com a aeronave.
MEDIDAS DE SEGURANÇA
Safety Precautions
Equipamentos de Proteção Individual (EPI) – Obrigatório:
Proteção para os olhos: Óculos de Segurança Ampla Visão (PN: TM-0385 / CA 10931).
Proteção das Mãos: Luva Látex Cano Curto (PN: TF2240) ou *Nitrílica Cano Longo (PN: TM-0393);
Proteção Respiratória: Protetor respiratório purificador de ar peça semifacial filtrante com filtro químico contra vapores
orgânicos (TM0753-1 / CA 9356)
Proteção Auditiva: Protetor Auricular do tipo Plug (TM-0388 / CA 9584) ou Protetor Auricular do tipo Concha (TM-0389 / CA
7441).
Proteção da Pele: Luva nitrílica cano curto (TM0382 / CA 101146) ou Luva nitrílica cano longo (TM0393 / CA 101146) creme de
proteção para as mãos PM1000 (TM0390 / CA 10931)
*Utilizar no procedimento de limpeza dos toaletes e no procedimento de lavagem do exterior da aeronave.
Medidas de primeiros socorros:
• Contato com a pele: Lavar a região afetada com água em abundância durante 15 minutos. Se necessário, consultar
um médico.
• Inalação: Levar a vitima para local arejado e bem ventilado. Se necessário, consultar um médico.
Ingestão: Nunca induzir ao vômito. Consultar um médico imediatamente.
DESCRIÇÃO DA ATIVIDADE
Activity Description
ITT-42-02-04 Página 3 de 20
4. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
1. NORMAS GERAIS
1.1. Materiais utilizados na limpeza dos toaletes, como baldes, escovas, esponjas e outros, não podem
ser utilizados em outras áreas das aeronaves,
1.2. Para limpeza, utilizar balde com água pela metade e com um saco plástico abaixo para evitar
vazamento de água na aeronave.
1.3. Ao término das atividades realizadas nos toaletes, descartar os EPIs e qualquer outro material
descartável, acondicionando-os em sacos plásticos identificados como ‘Material Infectante’;
1.4. Nunca utilize outros materiais não descritos neste documento para a limpeza interna das aeronaves;
1.5. Nunca fume fora das áreas destinadas a este fim;
1.6. Caso encontre qualquer componente da aeronave em mau funcionamento ou ainda quebrado,
notifique imediatamente um colaborador da manutenção TAM;
1.7. As portas abertas e sem escada de acesso devem ser sinalizadas com a fita de segurança;
1.8. Utilizar o cinto de segurança com duplo talabarte para atividades com a plataforma elevatória “girafa”
fixando os mosquetões na estrutura da gaiola;
1.9. Não utilizar produtos químicos próximo a fogo ou fonte de calor;
1.10. Colocar a proteção necessária em rede elétrica exposta;
1.11. É proibida a entrada de materiais líquidos no interior do cockpit.
2. RECOMENDAÇÕES
2.1. Desenvolver as atividades com atenção, verificar a conservação dos EPIs e utilizá-los corretamente;
2.2. Sempre utilizar o Protetor Auricular, quando exposto a ruídos;
2.3. Manter fechada as tampas das embalagens de produtos químicos quando não estiverem em uso;
3. PREPARAÇÃO DA AERONAVE PARA PROCESSO DE LIMPEZA INTERNA
3.1. Posicionar no interior da aeronave sobre os carpetes as passadeiras (TF2832 e TF2833), para evitar
o aumento de sujidade do carpete;
3.2. Posicionar sobre as poltronas do cockpit a capa protetora (Piloto e Co-piloto);
3.3. Verificar condições e uso correto dos EPIs, caso necessário solicite a substituição;
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5. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
3.4. Conferir a disponibilidade de materiais a serem utilizados, quando necessário solicite a quantidade
necessária ao supervisor;
3.5. Preparar solução para limpeza, com concentração de 1:10, uma parte de detergente(Shampoo de
limpeza interna – ARDROX – ARDROX1900B) para 10 partes de água. Após a diluição do detergente
acondicione a solução em um pulverizador (TF2246).
3.6. Recolher toda sujeira encontrada no interior da aeronave, tais como papéis, garrafas, latas, caixas de
lanches e jornais. Recolher os sacos de lixo das lixeiras de toda a aeronave e acondicione-os no saco
de lixo grande (TF3412). As sujeiras e os sacos das lixeiras do toalete acondicionem-os nos sacos
brancos – resíduos infectantes (TF3470);
3.7. Recolher todos os cabeçotes, sacos de enjôos utilizados ou amassados, os fones utilizados ou fora
da embalagem original, os cartões instrução de emergência que estejam rasgados, amassados ou
sem condições de leituras e descartá-los nos sacos de lixo grande; recolher ainda os cartões de
instrução de emergência em condições de uso, os saco de enjôo em condições de uso e separá-los
para reutilização;
3.8. Recolher todas as mantas travesseiros e destiná-los a comissária;
3.9. Substituir todos os ‘Cheirinhos TAM’ (MC-0162) sempre que não exalem mais o odor característico.
4. COCKPIT
• ESTE PROCEDIMENTO DEVE SER REALIZADO POR UM PROFISSIONAL DEVIDAMENTE
TREINADO PELA EQUIPE TAM, NA AUSÊNCIA DO MESMO, REALIZAR O SERVIÇO SOB A
SUPERVISÃO DE UM COLABORADOR DA MANUTENÇÃO TAM;
• ANTES DE INICIAR O PROCESSO, NOTIFICAR AO SUPERVISOR DA AERONAVE.
4.1. Materiais e Recursos
4.1.1. Pincel ‘2’ – TF1291;
4.1.2.Saco transparente com elástico para lixeira da cabine de comando – TF4535;
4.1.3.Pulverizador contendo solução para limpeza;
4.1.4.Pano alta performance – TF6099;
4.1.5.Saco branco alvejado – TF2171;
4.1.6.Esponja de espuma de poliuretano para limpeza pesada – TF1871;
4.1.7.Escova de nylon – TF1413.
ITT-42-02-04 Página 5 de 20
6. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
4.2. Procedimento para limpeza
4.2.1.Conferir a existência de lixo na cabine. Vistoriar as laterais, lixeiras e cinzeiros, caso haja
providenciar o descarte, inclusive o saco de lixo das lixeiras;
4.2.2. Colocar o saco transparente (TF4535) nas lixeiras do cockpit;
4.2.3.Abrir as mesas de refeição e limpá-las utilizando Esponja de espuma ou escova de nylon umedecida
com a solução para limpeza, secar ao término do processo;
4.2.4.Utilizando a escova de nylon seca, limpe os pedais de comando e o descanso dos pés;
4.2.5.Limpar as transparências e os sun visors do cockpit utilizando um pano alta performance úmido com
solução para limpeza e em seguida secar com um pano alta performance seco;
4.2.6.Aspirar todo o cokpit;
4.2.7.Remover todo o material utilizado durante o processo do cockpit.
4.3. Restrições
4.3.1.É proibida a entrada de balde(s) com água dentro do cockpit. Cuidado com o pano umedecido com
o liquido de limpeza para que não respingue nos equipamentos eletrônicos.
Caso ocorra qualquer derramamento de líquidos nesta região, informe imediatamente a um
colaborador da manutenção TAM.
5. LAVATÓRIOS
5.1. Materiais e Recursos
5.1.1.Pulverizador contendo solução para limpeza;
5.1.2.Pulverizador contendo desinfetante uso geral D04 – TF4725;
5.1.3.Odorizador de ambiente TAM – TF8006
5.1.4.Saco branco alvejado – TF2171;
5.1.5.Pano alta performance – TF6099;
5.1.6.Escova de nylon – TF1413;
5.1.7.Escova de nylon oval – TF1486;;
5.1.8.Escova dental TEK-MACIA – TF2207;
5.1.9.Esponja de espuma de poliuretano para limpeza pesada – TF1871;
5.1.10. Saco de lixo branco 60L – resíduos infectantes – TF3473;
5.1.11. Saco de lixo branco 100L – resíduos infectantes – TF3470;
5.1.12. Papel higiênico folha dupla Scott – TF3451;
ITT-42-02-04 Página 6 de 20
7. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
5.1.13. Papel descartável assento – MC-0241;
5.1.14. Papel toalha evolution – TF861A;
5.1.15. Sabonete Líquido – MC-2250;
5.1.16. Sachet de sabonete líquido – MC-2542;
5.1.17. Balde plástico – TF1142.
5.2. Procedimento para limpeza
5.2.1.Caso encontre material orgânico, como sangue, fezes, vômito, saliva ou ainda outros que não sejam
de fácil identificação, uma descontaminação deve ser realizada imediatamente, conforme o seguinte
processo:
• Despejar sobre a superfície suja o desinfetante D04MAX – TF 4540. Sempre com atenção para
não colocar em excesso;
• Cobrir o local com papel toalha.
• Deixar em contato por 10 minutos.
• Remover os papéis e os resíduos, colocar no saco plástico, rotulado com a inscrição “Material
Infectante“ e descartar em local indicado pela Infraero ou pela Vigilância Sanitária conforme
PGRS Plano de Gerenciamento de Resíduos Sólidos do aeroporto.
• Efetuar a limpeza do local utilizando pano, umedecido com solução para limpeza.
5.2.2.Conferir a existência de lixo nos lavatórios, vistoriar as lixeiras, caso haja providenciar o descarte
nos sacos brancos – resíduos infectantes;
5.2.3.Remover o cesto de lixo, levar para fora e efetuar a limpeza, em seguida desinfete com um pano
umedecido com desinfetante para uso geral, ao término da atividade reposicione o cesto no interior
da aeronave (Anexo – Figura 01);
5.2.4.Colocar o saco de lixo branco – resíduos infectantes nas lixeiras dos toaletes;
5.2.5. Efetuar a limpeza das paredes, trocador de bebê com esponja ou escova de nylon umedecida com
solução para limpeza, em seguida, secar com pano. Para os trocadores de bebê após a secagem,
realizar a desinfecção com pano umedecido com o desinfetante uso geral;
5.2.6.Limpar os espelhos com pano alta performance umedecido com solução para limpeza, em seguida,
enxugá-lo com pano alta performance seco;
5.2.7.Limpar as pias com esponja umedecida com solução para limpeza e secar com pano seco.
5.2.8.Limpar a tela do detector de fumaça localizado no painel superior do teto, próximo a porta, utilizando
escova dental, se necessário pano úmido com solução para limpeza, enxugando-a ao término do
processo. Nunca borrifar produtos de limpeza no detector de fumaça;
5.2.9.Borrifar o Odorizador de ambiente TAM – TF 8006 somente no rodapé da porta do lavatório.
5.2.10. Solicitar a um colaborador da manutenção da TAM, verificar se existe a necessidade de remoção
da carenagem do vaso sanitário, caso necessário transfira-o para fora da aeronave. Limpar esta
região com escova de nylon e solução para limpeza, em seguida, desinfetar esta região com pano
umedecido com desinfetante para uso geral. Efetuar a limpeza da carenagem fora da aeronave e ao
término da atividade solicite que um colaborador da manutenção TAM recoloque-a (Anexo - Figura
02 e 03);
ITT-42-02-04 Página 7 de 20
8. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
TECHNICAL BULLETIN Revisão 01
5.2.11. Limpar o piso do lavatório com escova de nylon oval umedecido solução para limpeza, em
seguida, desinfetar está área com pano umedecido e desinfetante geral;
5.2.12. Abastecer o lavatório com papel higiênico, papel toalha, sabonete liquido, sachet de sabonete
liquido e papel descartável de assento;
Cuidado para não encharcar o piso do lavatório para que não haja infiltração ou molhar o
carpete do lado de fora do lavatório.
5.2.13. Remover todo o material utilizado na limpeza desta área e submetê-los ao processo de
desinfecção, conforme o seguinte procedimento:
• Preparar a solução de 1:10 de desinfetante, deixar os apetrechos na solução durante pelo
menos uma hora, enxaguar com água até a retirada completa da solução.
5.2.14. Descartar os EPIs descartáveis, como luvas e máscaras utilizadas nessa área nos sacos brancos-
resíduos infectantes. Os óculos devem ser submetidos ao processo de desinfecção, conforme o
seguinte procedimento:
• Preparar solução de 1:10 de desinfetante para uso geral em 1 litro de água. Deixar os
apetrechos na solução durante pelo menos uma hora, enxaguar com água até a retirada
completa da solução.
5.3. Restrições
5.3.1.Nunca utilizar materiais metálicos e/ou fibra macia Scoth Brite na limpeza dos espelhos;
5.3.2.Nunca jogar objetos na pia ou vaso sanitário, pois os mesmos podem causar graves danos ao
sistema de drenagem;
5.3.3.Nunca utilizar os materiais utilizados nos toaletes em outras áreas da aeronave;
5.3.4.Nunca utilizar os EPIs dos toaletes nas demais áreas da aeronave.
6. GALEYS E PORTAS
6.1. Materiais e Recursos
6.1.1.Pulverizador contendo solução para limpeza;
6.1.2.Pulverizador contendo desinfetante uso geral D04 – TF4725;
6.1.3.Saco branco alvejado – TF2171;
6.1.4.Escova de nylon – TF1413;
6.1.5.Escova de nylon oval – TF1486;
6.1.6.Escova de unha – TF4171;
6.1.7.Esponja de espuma de poliuretano para limpeza pesada – TF1871;
6.1.8.Fibra macia Scoth Brite – TF1468;
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9. BOLETIM TÉCNICO INFORMATIVO Nº BTI–GEN–12–002
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6.1.9.Saco de lixo do trolley – TF978;
6.1.10. Balde plástico – TF1142.
6.2. Procedimento para limpeza
6.2.1.Conferir a existência de lixo e/ou alimentos nas regiões das Galleys, vistoriar as lixeiras, fornos e
armários, caso haja providenciar o descarte nos sacos de lixo grande;
6.2.2.Colocar os sacos de lixo em todos os trolleys lixeira da aeronave;
6.2.3.Efetuar a limpeza interna dos fornos com fibra macia Scoth Brite ou com escova de nylon,
umedecida com solução para limpeza, enxágüe com pano umedecido com água limpo e em seguida
seque com um pano seco limpo (Anexo - Figura 04);
6.2.4.Limpar os coffe makers com esponja de espuma umedecida com solução para limpeza, em seguida,
remover a solução limpante com pano úmido, (Anexo – Figura 05).
6.2.5.Remover o bule de café e limpar fora da aeronave com água com solução para limpeza; enxaguar
muito bem em água limpa para remover toda a solução de limpeza.
6.2.6.Limpar com esponja umedecida com solução para limpeza todas as superfícies da Galley, incluindo
as mesas de embutir, as travas vermelhas e trolleys, em seguida, efetuar a desinfecção com pano
umedecido com desinfetante para uso geral (Anexo – Figura 06); secar com pano seco limpo.
6.2.7.Limpar as poltronas de comissários com esponja umedecida com solução para limpeza, seguido de
pano seco para secagem, incluir nessa atividade o compartimento inferior, onde estão os extintores
de incêndio e coletes salva-vidas (Anexo – Figura 07 e 08);
6.2.8.Limpar as portas da aeronave com esponja umedecida com solução para limpeza e secar com pano
seco, garantir que toda a sujeira contida nessa área seja removida;
Cuidado para não remover ou deslocar pinos de segurança ou travas no momento que
estiver efetuando limpeza. Qualquer anormalidade comunicar o colaborador de manutenção
da TAM.
6.2.9.Limpar o piso dessa área com escova de nylon oval umedecida com solução para limpeza, utilizar
um pano seco para a secagem, efetuar a desinfecção com pano umedecido com desinfetante de
uso geral;
6.2.10. Remover todo material utilizado nesta área.
Obs.: A escova de unha fica como uma alternativa de material, ou ainda um ferramenta para
utilização em sujeiras de difícil remoção.
6.3. Restrições
6.3.1.É totalmente vetado a ingestão ou aproveitamento de alimentos alocados nas Galleys ou em
qualquer área da aeronave;
6.3.2.As portas devem ser abertas somente por colaboradores da manutenção TAM, é proibida à abertura
das mesmas pela equipe de limpeza, pois a má utilização pode acionar os dispositivos de
emergência e evacuação.
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7. CABINE DE PASSAGEIROS
7.1. Materiais e Recursos
7.1.1.Pulverizador contendo solução para limpeza;
7.1.2.Saco branco alvejado – TF2171;
7.1.3.Escova de nylon – TF1413;
7.1.4.Escova de nylon oval – TF1486;
7.1.5.Escova de unha – TF4171;
7.1.6.Escova dental – TEK-MACIA – TF2207;
7.1.7.Pincel ‘2’ – TF1291;
7.1.8.Esponja de espuma de poliuretano para limpeza pesada – TF1871;
7.1.9.Balde plástico – TF1142;
7.1.10. Pano alta performance – TF6099;
7.1.11. Spray Anti Estático - EASA250ML
7.1.12. Espátula Grande – TF2752;
7.1.13. Espátula Pequena – TF2753.
7.2. Procedimento para limpeza
7.2.1.Conferir a existência de lixo na cabine de passageiros. Vistoriar os bolsões das poltronas, cinzeiros,
sacos de enjôos, parte interna dos Bins, chão e poltronas, caso encontre efetuar o descarte nos
sacos de lixo grande;
7.2.2. Limpar toda estrutura da poltrona, retire o cushion de assento e remova toda a sujidade contida
com pano umedecido com solução para limpeza, se necessário utilizar aspirador, ao notar a
existências de capas sujas e/úmidas, notificar um colaborador da manutenção TAM (Anexo – Figura
09);
7.2.3.Limpar o teto, as laterais (side-walls) e as persianas da aeronave com esponja umedecida com
solução para limpeza, em seguida, secar com pano seco, sempre com atenção para evitar
respingos sobre as poltronas e carpete (Anexo – Figura 10 e 11);
7.2.4.Limpar os PSUs (Passanger Service Unit) com pano levemente umedecido com solução para
limpeza, em seguida, secar com pano seco (Anexo – Figura 12);
7.2.5.Limpar os Bins com escova de nylon ou esponja, umedecida com solução para limpeza, utilizar a
escova de nylon nas áreas que apresentarem maior sujidade, em seguida, secar com pano seco;
7.2.6.Limpar as mesinhas de refeição com esponja ou escova de nylon umedecida com solução para
limpeza, utilizar a escova de nylon nas bordas da mesinha ou em áreas com alto índice de sujidade,
desinfetar com pano umedecido com desinfetante de uso geral;
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7.2.7.Limpar a carenagem traseira da poltrona com esponja ou escova de nylon umedecida com solução
para limpeza. Para essa limpeza, solte as travas dos bolsões, é proibido segurar os bolsões abertos
durante o processo de limpeza, ao final deste processo recoloque as travas dos bolsões seguidos
pelos cushions de assento;
7.2.8.Limpar os monitores do sistema de entretenimento individual e/ou coletivo (LRUs), utilizando o spray
anti estático (EASA250ml) e após com pano de alta performance (Anexo – Figura 13 e 14)
7.2.9.Limpar as janelas com o pano alta performance umedecido com solução para limpeza, em seguida,
secar com pano alta performance seco;
7.2.10. Limpar os armrest das poltronas com esponja, umedecida com solução para limpeza, em seguida,
secar com pano seco, verificar a presença de resíduos no interior dos cinzeiros;
7.2.11. Limpar a estrutura inferior da poltrona com pano umedecido em solução para limpeza, em lugares
de difícil acesso, utilize a escova dental, umedecida com solução para limpeza, ao final do processo
seque com um pano seco (Anexo – Figura 15); Cuidado para não respingar ou deixar escorrer a
solução de limpeza ou água no PCU, SEB ou componentes elétricos das poltronas.
7.2.12. Limpar os trilhos das poltronas com pano umedecido em solução para limpeza, em lugares de
difícil acesso, utilize escova dental, secar com pano seco e aspirar toda a cabine;
7.2.13. Limpar as partes metálicas do cinto de segurança com pano umedecido em solução para limpeza,
secar com pano seco e cruzar os cintos sobre a poltrona (Anexo – Figura 16);
7.2.14. Colocar os cabeçotes novos sobre a parte superior do encosto da poltrona, montar o kit dos
bolsões contendo:
• Cartão de instrução, de acordo com o modelo da aeronave;
• Saco plástico de enjôo;
7.2.15. Aspirar toda a cabine e remover qualquer sujeira deixada na cabine;
Obs.: A escova de unha esta disponível como uma alternativa de material, ou ainda uma
ferramenta para utilização em sujeiras de difícil remoção.
7.3. Restrições
7.3.1.Limpe os monitores do sistema individual e/ou coletivo somente com pano alto performance e em
hipótese alguma utilize outros materiais para essa atividade.
LIMITES PARA APLICAÇÃO
Limits For Application
Este procedimento deve ser aplicado somente no interior das aeronaves que compõem a frota TAM.
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ANEXO
Attachment
Figura 01 – Cestos de lixo fora da aeronave
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Figura 02 – Vaso sanitário sem a Carenagem
Figura 03 – Vaso sanitário com a Carenagem
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Figura 04 – Interior dos fornos das Galleys
Figura 05 – Coffee Maker
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Figura 06 – Mesas de embutir
Figura 07 – Assento dos comissários
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Figura 08 - Compartimento dos extintores de incêndio
Figura 09 – Poltronas de passageiros sem o cushion de assento
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Figura 10 – Side walls
Figura 11 – Teto
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Figura 12 – PSU – Passanger Service Unit
Figura 13 – Monitores do sistema coletivo de entretenimento
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Figura 14 – Monitores do sistema individual de entretenimento
Figura 15 – Estrutura inferior da poltrona de passageiros
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Figura 16 – Partes metálicas do cinto de segurança e cinto de segurança cruzado
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