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PPDA is a project management company that provides turnkey solutions in various specialist fields including human resource management, training, property management, valuation, and cleaning services. It is led by Adv. Job Moraka who has extensive experience in strategic and operational management. PPDA uses a structured project management approach and works with qualified experts and technical partners to implement projects for clients.
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The document provides guidance on how to write competencies for positions within an organization. It discusses identifying which positions to develop competency profiles for, developing a competency model based on organizational objectives and goals, conducting competency assessments of employees, collecting and analyzing data, performing gap analyses to identify training needs, and evaluating the effectiveness of competency profiles. It also provides examples of technical competencies like equipment operation knowledge, data management skills, and policy/planning expertise. Competency in teamwork, professionalism, and employment-specific skills are also discussed.
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Alec Millman has over 10 years of experience in product management, operations, and analytics roles. He has worked at startups like TaskRabbit and helped the company scale from 5 employees to over 60. At TaskRabbit, he created processes to optimize the vetting of contractors that improved conversion rates 50x. He also established weekly scorecards and analytics to measure product performance and identify areas for improvement. More recently, he has advised other companies as a consultant on business intelligence and optimization strategies. Millman's experience spans the full product life cycle from requirements and design to implementation, analytics, and ongoing optimization.
Using Competency Modeling to Enhance Leadership DevelopmentOnPoint Consulting
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PPDA is a project management company that provides turnkey solutions in various specialist fields including human resource management, training, property management, valuation, and cleaning services. It is led by Adv. Job Moraka who has extensive experience in strategic and operational management. PPDA uses a structured project management approach and works with qualified experts and technical partners to implement projects for clients.
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The document discusses how an MBA can help one succeed as a project manager. It defines project management and outlines the typical project management process. It then discusses the career path of a project manager and lists key skills needed, such as communication, organization, and problem solving. Finally, it explains how an MBA helps develop important strategic and analytical skills and lists some core MBA courses and suggested reading for becoming a successful project manager.
The document provides guidance on how to write competencies for positions within an organization. It discusses identifying which positions to develop competency profiles for, developing a competency model based on organizational objectives and goals, conducting competency assessments of employees, collecting and analyzing data, performing gap analyses to identify training needs, and evaluating the effectiveness of competency profiles. It also provides examples of technical competencies like equipment operation knowledge, data management skills, and policy/planning expertise. Competency in teamwork, professionalism, and employment-specific skills are also discussed.
The document discusses employability skills that are important for MBA graduates when seeking jobs. It lists eight key skills employers look for including technical expertise, business acumen, communication skills, and ability to work with diverse teams. It also provides five solutions for the education sector to improve employability like collaborating with industry and establishing relationships with professional organizations. The last part of the document discusses job requirements for a Head of Learning and Development role at an IT company.
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Human Network is a leading edge leadership and talent development consulting firm. Our core areas of expertise include Leadership
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To know more about how we can partner with you to build the right
capability building architecture to drive performance,
log on to www.human-network.in
Olga Grom: Building a Dedicated Team for NASDAQ Listed US CompanyLviv Startup Club
Olga Grom: Building a Dedicated Team for NASDAQ Listed US Company
Website - https://pmday.org/online#agenda
Fb Page - https://www.facebook.com/pmdayconference
PMDay Videos - https://www.youtube.com/user/StartupLviv
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1) Build relations internally and externally to understand the business and build collaboration.
2) Conduct an organizational analysis and provide placement and career advisory services.
3) Focus on functional excellence through learning and development activities.
4) Implement career pathing, monitoring performance, and consolidating success through alignment with business strategies and processes. The goal is to match job opportunities to individual interests while identifying talent and developing people.
Development Solutions Mmm Consulting 2011 2012Madi_Radulescu
MMM Consulting provides customizable project management and development solutions for companies. Their consolidated team offers clear competencies in areas such as project management, communication, and methodologies. Available programs from 2011-2012 can be tailored for individual company needs.
Development solutions mmm consulting 2011 2012Madi Radulescu
MMM Consulting provides customizable project management and development solutions for companies. Their consolidated team offers clear competencies in areas like communication training programs, performance assessments, sales competency evaluations, and tools to improve organizational alignment, team engagement, and leadership development. MMM uses research-based models and personalized diagnostics to help clients strengthen performance, productivity, and results.
Project Management Methodologies
PPMP20009
Week 10 Lecture
Dr Bernard Wong
[email protected]
1
Assignment 4
Continuous Improvement Plan
Week 12 Friday
Open the course profile to review criteria.
2
Reminder
PPMP20009
Presentation weeks 11 or 12
4
Create your own Deming PDCA cycle relating to the last assignment that you handed in.
Change Management
6
Formulate change
Plan change
Implement change
Manage transition
Sustain change
Take the ‘Act’ segment of the PDCA cycle you created earlier and define the five CM stages.
Formulate change
Plan change
Implement change
Manage transition
Sustain change
Continuous Improvement?
Why are we wanting to improve?
Where are we now?
What are we working with?
If you don’t know where you are going, any road will get you there.
Cheshire Cat
(Alice in Wonderland)
There are a number of things to consider when deciding what level of maturity to aim for.
Why are you wanting to increase your level of maturity in this space?
-Some might be wanting to do it simply as a continuous improvement strategy.
Some may be having issues with the performance of their program and project delivery or portfolio investment returns
Others may need it to be competitive in a market that looks at the P3M3 levels of organisations in the tendering process
Others may be required to undergo a mandatory audit – as did the Qld Govt in 2012.
One organisation that I have spoken with has noted that their environment has become increasingly fiscally constrained and as such funding is much more competitive. They want to increase certain sections of their maturity, specifically relating to benefits management, business case and blueprint development – so that they can be more competitive in seeking funding for initiatives. So in this case they are not necessarily trying to improve their maturity as a whole, but an aspect of it. In doing this however, it is likely that they will have an increase in maturity in other areas as well.
We need to know where you are now to assist in deciding where you want to go. This is where going through an assessment is essential and I do believe in this being independent. You can self assess but this will always be impacted with bias. You need to baseline.
What are you working with? What is your organisational context? What resources do you have both budget and people? Do you have authentic sponsorship or are your leaders just ticking a mandate off? What’s your organisational culture like, are they open to P3 management or are they likely to see effort to increase maturity as unnecessary overhead?
So when we went through this process we were fortunate to have an authentic sponsor, we had a culture of project and program delivery so the staff understood the value of the practice (and I do say practice rather than methodology – as if you have experienced practitioners, they will argue methodology with you – this is a good thing!). We.
The document summarizes Zinfra Group's efforts to invest in developing their workforce. It discusses:
1) Zinfra Group's strategic focus on shaping a values-driven, high-performing culture through leadership development, talent management, and building performance-oriented work models.
2) The development of an integrated approach to talent management, including competency frameworks, succession planning, and a leadership development center.
3) A roadmap outlining Zinfra Group's initiatives from 2013-2020 to accelerate leadership development, strengthen capabilities, and achieve industry-leading employee engagement and performance.
K Gautham Hegde is a procurement professional with over 9 years of experience in procurement, vendor management, project management, and ERP implementation. He has a post-graduate degree in Construction Management and is currently located in Toronto, Ontario. His experience includes senior roles at Expat Engineering, where he led procurement strategies and ERP implementation projects, and Ventura Interiors, where he worked in business development. He has expertise in areas like procurement, vendor management, contract management, ERP implementation, and project management.
Founded in 1966, GP Strategies is one of the few truly global performance improvement companies in the market. Serving more than 16 diverse industries, GP Strategies is a leader in sales and technical training, eLearning solutions, and management consulting.
Our services, solutions, and technologies empower organisations to perform above their potential. To do this, we partner closely with clients to develop diverse, comprehensive services based on a commitment to sustainable performance improvement.
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FB – https://www.facebook.com/pmdayconference
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Soft skills improvement is perceived as something intangible and doesn’t demonstrate increased results immediately. It can be labor intensive to observe each employee who is trained for different skills. To measure these skills correctly, it takes an unbiased professional to evaluate the behavioral changes. To develop effective measures of soft skills training, it is important to understand some of the drivers for implementing these programs in the first place. Many organizations implement soft skills programs to drive the professional development and growth of their employees. Organizations may identify key values and/or competencies and then build a training program to instill the values within their participants. In this session, we’ll discuss developing a plan for ROI to effectively measure the program and deliver quantifiable metrics to the organization.
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Human Network is a leading edge leadership and talent development consulting firm. Our core areas of expertise include Leadership
development, Executive Coaching and Custom interventions designed to build critical competencies for success and accelerate performance.
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Development solutions mmm consulting 2011 2012Madi Radulescu
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[email protected]
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Week 12 Friday
Open the course profile to review criteria.
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Reminder
PPMP20009
Presentation weeks 11 or 12
4
Create your own Deming PDCA cycle relating to the last assignment that you handed in.
Change Management
6
Formulate change
Plan change
Implement change
Manage transition
Sustain change
Take the ‘Act’ segment of the PDCA cycle you created earlier and define the five CM stages.
Formulate change
Plan change
Implement change
Manage transition
Sustain change
Continuous Improvement?
Why are we wanting to improve?
Where are we now?
What are we working with?
If you don’t know where you are going, any road will get you there.
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(Alice in Wonderland)
There are a number of things to consider when deciding what level of maturity to aim for.
Why are you wanting to increase your level of maturity in this space?
-Some might be wanting to do it simply as a continuous improvement strategy.
Some may be having issues with the performance of their program and project delivery or portfolio investment returns
Others may need it to be competitive in a market that looks at the P3M3 levels of organisations in the tendering process
Others may be required to undergo a mandatory audit – as did the Qld Govt in 2012.
One organisation that I have spoken with has noted that their environment has become increasingly fiscally constrained and as such funding is much more competitive. They want to increase certain sections of their maturity, specifically relating to benefits management, business case and blueprint development – so that they can be more competitive in seeking funding for initiatives. So in this case they are not necessarily trying to improve their maturity as a whole, but an aspect of it. In doing this however, it is likely that they will have an increase in maturity in other areas as well.
We need to know where you are now to assist in deciding where you want to go. This is where going through an assessment is essential and I do believe in this being independent. You can self assess but this will always be impacted with bias. You need to baseline.
What are you working with? What is your organisational context? What resources do you have both budget and people? Do you have authentic sponsorship or are your leaders just ticking a mandate off? What’s your organisational culture like, are they open to P3 management or are they likely to see effort to increase maturity as unnecessary overhead?
So when we went through this process we were fortunate to have an authentic sponsor, we had a culture of project and program delivery so the staff understood the value of the practice (and I do say practice rather than methodology – as if you have experienced practitioners, they will argue methodology with you – this is a good thing!). We.
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1) Zinfra Group's strategic focus on shaping a values-driven, high-performing culture through leadership development, talent management, and building performance-oriented work models.
2) The development of an integrated approach to talent management, including competency frameworks, succession planning, and a leadership development center.
3) A roadmap outlining Zinfra Group's initiatives from 2013-2020 to accelerate leadership development, strengthen capabilities, and achieve industry-leading employee engagement and performance.
K Gautham Hegde is a procurement professional with over 9 years of experience in procurement, vendor management, project management, and ERP implementation. He has a post-graduate degree in Construction Management and is currently located in Toronto, Ontario. His experience includes senior roles at Expat Engineering, where he led procurement strategies and ERP implementation projects, and Ventura Interiors, where he worked in business development. He has expertise in areas like procurement, vendor management, contract management, ERP implementation, and project management.
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2. Имя Фамилия
Давайте
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Занимаемая должность
Anna Kompanets,
PMP®, CCMP ™, PMI-ACP®, PMO-CP®
Change management lead, Program manager
About Trainer
14 Years of Project and Change management in IT
Active participant, trainer and volunteer of PMI Ukraine Chapter and ACMP
Ukraine.
Passionate about People side of change, actively promoting Change
management practices in leadership communities
3. ● Approaches to the Assessment of Project Managers
● Competencies of Project Managers and career paths
● Creation of a system of development of PMs within the organization
Aspects to cover
6. Competency is the capability to apply or use the set of related knowledge,
skills, and abilities required to successfully perform 'critical work functions' or
tasks in a defined work setting.
What is Competency?
7. Based on functioning
1. Core competencies
Ex. analytical capabilities,
creative thinking and
problem-solving abilities
2. Cross-functional
competencies
Ex.budgeting, computer
proficiency and other
topics
3. Functional
competencies
Ex.specialised skills,
significant subject
knowledge, technical
proficiency
Types of Competencies 1/2
8. Types of Competencies 2/2
Organisational competencies
Ex. attitudes, abilities and behaviours
that contribute to the organisation's
effective performance
Technical competencies
Ex. knowledge and abilities to complete a
particular job or collection of jobs within the
company framework successfully
Job competencies
Ex.fulfilling weekly goals, convincing
clients or customers of the product's
benefits and customising offers
Management competencies
Ex. abilities, routines, professional goals
and approach required to manage
people
Behavioural competencies
Ex. knowledge, abilities, attitudes,
behaviours that can help complete
tasks independently or in collaboration
Personal competencies
Ex. being adaptable, open-minded,
think critically,take on multiple roles,
adapt behaviours to team
requirements, manage uncertainties
1.
2.
3.
4.
5.
6.
Leadership Competencies
Ex. business savvy, effect and
influence, communication abilities,
honesty etc.
7.
Role based
9. Competencies Vs Skills
Competencies are
value-based, whereas
skills are measurable
It is possible to evaluate
if someone has coding
knowledge and estimate
how well they know it.
Whereas, it is difficult to
evaluate someone's
analytical abilities
Skills are often agile, as you
can develop them with
education and skill
enhancement programmes.
You can learn how to use the
software within a few months
by learning about it and using it
regularly. But you may not
become competent in a field
in the same period of time
You can use the same skills as you
change organisations or roles,
across jobs, projects and tasks
Characteristics, such as
performance expectations,
attitudes and behaviours, make
up competencies, which may differ
from organisation to organisation,
depending on their priorities and
goals.
10. Ways of Working: Whether it’s predictive, agile, design thinking, or
new practices still to be developed, it's clear that there is more than
one way that work gets done today. That’s why we encourage
professionals to master as many ways of working as they can - so they
can apply the right technique at the right time, delivering winning
results.
Power Skills: These interpersonal skills include collaborative
leadership, communication, an innovative mindset, for-purpose
orientation, and empathy. Ensuring teams have these skills allows them
to maintain influence with a variety of stakeholders - a critical
component for making change.
Business Acumen: Professionals with business acumen understand
the macro and micro influences in their organization and industry and
have the function-specific or domain-specific knowledge to make good
decisions. Professionals at all levels need to be able to cultivate
effective decision-making and understand how their projects align with
the big picture of broader organizational strategy and global trends.
PMI Talent Triangle
13. ● Accountability Taking psychological ownership for what you say you will do
● Adaptability Ability to respond to unforeseen changes
● Collaborative leadership Ability to work with others across boundaries to make decisions
● Communication Effective in explanation, writing and public speaking
● Discipline Ability to impose structure through planning, routines and timelines
● Empathy Ability to sense others’ emotions by imagining yourself in their situation
● For-purpose orientation Recognize the needs of others and actively seek ways to help them
● Future-focused orientation Ability to energize others with your vision of the future
● Innovative mindset Ability to generate creative ideas and act upon them to solve problems
● Problem-solving Ability to figure out what is wrong and resolve it
● Relationship building Ability to deepen personal relationships through building trust
● Strategic thinking Ability to see patterns and alternative paths rather than complexity
Some of Power Skills
14. Nine in 10 respondents to the PMI
Annual Global Survey on Project
Management agree that power
skills help them work smarter, while
eight in 10 also agree that their
organization places value on all
employees possessing power skills.
https://www.pmi.org/learning/thought-leadership/power-skill
s/power-skills-assessment
Top 4 Power Skills
15. Top 4 Power Skills Self-Evaluation
https://forms.gle/c6vCJzR5MSMwgPMw6
Self-Evaluation consists of a series of
statements and a range of selections to
indicate how well you demonstrate power
skills through your habits and practices.
There isn’t a score that you are trying to
reach—as a project professional you
should be striving to constantly improve,
so no matter how strong you are in any
one category, think about how you can
become even better.
18. What’s in it for you?
Business Acumen competency area is all about your high-level understanding of your
organization, and its place in its wider community.
• Skills you’ll need as a project manager include business analysis, strategic-level
planning, and decision making.
• It’s this competency area that will best fit you for promotion to program and portfolio
management or to wider business roles.
• It also takes you beyond the concerns of your own organization, into your wider
industry sector.
Business Acumen
19. PMBOK emphasizes three business-oriented skills you’ll need, to fit your project into the
mission and strategy of your organization:
1.Explaining the business aspects of your project
2.Working with project stakeholders to create a strategy for delivering your products into the
organization
3.Implementing your project strategy in a way that maximizes the value of your project to your
business
PMBOK about Business Acumen
20. • Benefits management and realization
• Business acumen
• Business models and structures
• Competitive analysis
• Customer relationship and satisfaction
• Industry knowledge and standards
• Legal and regulatory compliance
• Market awareness and conditions
• Operational functions (e.g. finance, marketing)
• Strategic planning, analysis, and alignment
PMI’s examples
23. Business development is the
creation of long-term value
for an organization from
customers, markets, and
relationships.
Business development can
be summarized as the ideas,
initiatives and activities
aimed towards making a
business better.
This includes increasing
revenues, growth in terms of
business expansion,
increasing profitability by
building strategic
partnerships, and making
strategic business decisions.
Applied to Project managers of all levels
Competence complexity grows from level to level
Business development
24. We expect that a project manager is able to cover Business development competency
trough:
• Participating in account development strategy development and implementation
• Identifying customer needs and expectations
• Discovering customer business risks and opportunities
• Proposing additional services to existing customers
• Contributing to engagement and pre-sale processes
• Leading discovery phases
• Taking part and/or leading in creation of the project legal documentation
• Contributing to company project management community and knowledge bases
BusDev competency overview
25. Understands both company’s and client's values
and business drivers. Works over implementing
Account development strategy.
Participates in engagement and pre-sale
processes, has experience in preparing legal
documentation. Focuses on personal leadership
development through participating in
company-wide initiatives and events.
Has brilliant understating of market opportunities
for the company, contributes to company brand
development through participation in external
events. Focuses on developing others.
LEVEL
1
LEVEL
2
LEVEL
3
Primary focuses per PM Level
26. LEVEL 1 Project manager
✔ Clearly define Client business and technical
drivers
✔ Understand Account development strategy and
contribute to its implementation
✔ Monitor and analyze CSAT trends (NPS) and
plan corrective actions
BusDev Jobs performed
27. LEVEL 2 Project manager
✔ Perform expectations management
✔ Contribute to engagement and pre-sale phases
✔ Identify customer related business risks and
opportunities
✔ Take part in creating the project legal documentation
(SOW, Project Proposal)
✔ Contribute to PMO Knowledge Base and share best
practices
✔ Participate in internal PM events as
speaker/contributor/moderator
✔ Take part in PMO and company-wide initiatives
BusDev Jobs performed
28. ✔ Contribute to creating Account development strategy
✔ Lead the process of creating the project legal
documentation (SOW, Project Proposal)
✔ Propose additional services to existing customers
(cross-sales, up-sales)
✔ Participate in external PM events as
speaker/contributor/moderator
✔ Perform as PMO Partner or Expert
✔ Prepare and/or lead PM trainings
LEVEL 3 Project
manager (1/2)
BusDev Jobs performed
29. ✔ Coach and mentor other PMs within the
project/account
✔ Develop Team leadership and grow high-potential
team leads
✔ Develop and share staffing best practices across
the company
LEVEL 3 Project
manager (2/2)
BusDev Jobs performed
31. Client’s drivers of change
• Cost reduction pressures
• Business demands
• Technical obsolescence
• Reducing Complexity
Dilemmas for the Client
• New technology
• Cost reduction pressures
• Business demands
• Technical (obsolescence, complexity)
“One Handed Clock”
technique
IMPORTANCE SCORE
Productivity
Quality
Time-to-market
Ability to manage changing priorities
Project visibility
Transparency
Alignment between IT and Business
Engineering process
Discipline
Software development process overall
Indicate importance of the following areas and score
them how do you think how strong they are (use 1-5
scale where 5 is max):
Customer related knowledge & skills
32. Understanding Client Types
• Large Enterprise Clients
(Typically need months or years of development from larger teams, and tend to use
technologies like Java or Oracle for projects valued in the high hundreds of thousands or
millions of dollars)
• Mature clients with medium sized projects
(companies that have experience in outsourcing software, have budgets of $50k or more,
and have internal resources such as in house developers or project managers that can
comanage the project)
• Resellers
(domestic companies that sell software services to domestic clients, but outsource much or
all of the development work overseas)
• Small businesses, startups, and individuals
(It includes bloggers, funded startups, small and home businesses, vanity efforts, non
profits, and others, usually with values ranging from $10,000 to $25,000)
• Bottom feeding clients
(get something for nothing)
Customer related knowledge & skills
33. Customer Satisfaction TODOs
✔ Track real-time C-SAT
✔ Evaluate customer journey on early
project stages
✔ Identify initiator of working with your
company and main company reasons to
do that: cost, vendor image, no
experience etc.
✔ Up to date stakeholders matrix to help
grow your account
✔ Track treads and opportunities for each
stakeholder
✔ In cases when the client will not reply to
NPS, recreate all of your important touch
points to identify a potential problem
Customer related knowledge & skills
34. Customer visit prep Check-list
✔ Car Rental
✔ Client Research
✔ Define Goals and Objectives
✔ Devices for Business Trip
✔ Dress Code
✔ First impression
✔ On-site visit Planning
✔ Paper work
✔ Presents for Clients
✔ Self introduction
Customer related knowledge & skills
35. Organizational Change Management (Human side of the Change)
The Prosci® Project Change Triangle (PCT) is a trademark of Prosci, Inc. All rights reserved.
Customer related knowledge & skills
36. Training non-technical PMs
• Computing Platforms
• Programing languages and frameworks
• Trending technologies
• Software architecture
• Development practices
• Requirements
• Estimations
• Coding
• Unit testing
• Refactoring CI/CD process
Company related knowledge & skills
38. How to Engage with New Client/Sales
Process
• Introduction of Presales process
• First engagement and why this is so
important
• Planning and preparation
• Execution, deliverables, timelines
• Smart Closure or how to secure new
business
Company related knowledge & skills