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Socially-Conscious Consumer

Ekaterina Edelstein,
RMS Client Service & Sales Director, Nielsen Russia


June 2012
Socially Conscious Consumer




                                           Willing to Spend More
          Female
                        46%
 M al e    44%
 56%


                                           Under 40
                         63%



                                                                                          2


                                       Global Socially-Conscious Consumer
                              Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Reaching the Global Consumer

  When it comes to brands and advertising, global, socially-
  conscious consumers …


     95%       Trust recommendations from people they know


     76%        Look for opinions and information posted by other
                consumers online



            Socially-conscious consumers are more likely than other survey
           respondents to use social media to help make purchase decisions
                          (59% vs. 46% of all respondents)
                                                                                                                 3


                                                              Global Socially-Conscious Consumer
                                                     Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Globally consumers care about environment,
Science and Job security


   Ensure environmental sustainability                                                                       66 %
   Improve Science, Technology,                                                                          56 %
Engineering and Math training and education
                                                                                                       55 %
   Create well-compensated jobs

   Eradicate extreme poverty and hunger                                                             53 %

   Support small business and entrepreneurship                                                     50 %

   Protect animals                                                                             45 %

  “Knowing what causes are most important to the socially-conscious consumer may help brands prioritize their social
  investments,” said Nic Covey, vice president of Nielsen Cares, Nielsen’s global corporate social responsibility program
                                                                                                                                              4


                                                                                           Global Socially-Conscious Consumer
                                                                                  Copyright © 2012 The Nielsen Company. Confidential and proprietary.
In Russia environment, job security and child
mortality are top priority


  Ensure environmental sustainability                               71 %

  Create well-compensated jobs                                  66 %

  Reduce child mortality                                      65 %

  Improve maternal health                                  64 %

  Eradicate extreme poverty and hunger                    59 %




                                                                                                     5


                                                  Global Socially-Conscious Consumer
                                         Copyright © 2012 The Nielsen Company. Confidential and proprietary.
77%
Environment: top Concern around the Globe                                                                          over
                                                                                                                    40


Women are more concerned with Environment
safety                                      The highest importance in Latin America
                                            (76%), and the lowest is in Middle East, Africa
                                            and Pakistan (51%).
                                            Asia Pacific (66%) is close to Europe (68%), but
                                            higher than in North America (57%).
                       M al e
    Female             65%                                            84%                               Portugal
     67%                                                              83%                               Sweden

                                                                      82%                               Chile

                                                                      82%                               Switzerland

                                                                     81%                                Vietnam

                                                                       71%                              Russia

                                                                        67%                             France

                                                                            65%                         India

                                                                             58%                        United Kingdom

                                                                                      38%               South Africa



                                                                                                                     6


                                                                  Global Socially-Conscious Consumer
                                                         Copyright © 2012 The Nielsen Company. Confidential and proprietary.
61%
Science, Technology, Engineering and education                                                                over
                                                                                                               40




                                                          Latin America rates
                                                           the highest (63%)
                                                              and the lowest
     Femal                                                  in Europe (49%).
           e
      53%
               Male
               57%

                                  70% 66% 65% 63%
                                                                        54% 51%
                                                                                  44% 43% 40%
                                                                                                       32%




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                                                                 Global Socially-Conscious Consumer
                                                    Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Create well-compensated jobs                                                                            64%
                                                                                                            over
                                                                                                             40

                                   The highest concentration
                                     in Latin America (74%)
                               and the lowest in Asia Pacific (47%).

              Mle e
                al
             Ma5%
    Female
     al e     6
  Fem67%     53%                  88%   86%    83%
   58%                                                  75%
                                                                66%
                                                                          60%      56%
                                                                                          40%
                                                                                                  32%
                                                                                                               21%




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                                  The highest interest this cause finds in Croatia (88%),
                                  meanwhile the lowest one is in Finland (21%)
                                  In Russia this cause is important for 66% of respondents
                                                                                                             8


                                                       Global Socially-Conscious Consumer
                                              Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Eradicate extreme poverty and hunger                                                                                                 64%
                                                                                                                                       over
                                                                                                                                        40




          M al e
                                                                                  76%                              Egypt
Female    52%
                                                                                   74%                             Philippines
 54%                                                                                70%                            Portugal

                                                                                      66%                          Chili

                                                                                         59%                       Russia

                                                                                         56%                       Finland

                                                                                           51%                     India

                                                                                             46%                   United Kingdom

                                        Europe                                                 39%                 Czech Republic

                                                                                                 35%               Japan
                                         57%
           Asia Pacific                                        Middle East
                            50%                        64%



                                  63%            46%

                Latin America                           North America                                                                    9


                                                                                      Global Socially-Conscious Consumer
                                                                             Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Support small business and entrepreneurship                                                                62%
                                                                                                            over
                                                                                                             40




                                78%   73%     70%

           M al e
                                                      58%     55%       53%     50%
                                                                                        43%     42%
  Female   52%                                                                                            37%

   54%




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                                   Latin America


                                                North America
                                                            Europe
                                                                        Middle East
                                       66%                                             Asia Pacific
                                                   59%
                                                              54%            53%
                                                                                       44%
                                                                                                            10


                                                      Global Socially-Conscious Consumer
                                             Copyright © 2012 The Nielsen Company. Confidential and proprietary.
50%
    Animal Protection                                                                                                                                          over
                                                                                                                                                                40


              Latin America                      55%
              North America                    50%
              Asia Pacific                   44%
              Europe                       42%
              Middle East                35%



                                                                                                                                           M al e
         68%                                                                                              Female                           42%
                   60%     58%        56%
                                                                                                           49%
                                              54%        51%
                                                                 41%         38%
                                                                                      26%     23%
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                                                                                                                                                              11


                                                                                                             Global Socially-Conscious Consumer
                                                                                                    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

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Доклад Е. Эдельштейн

  • 1. Socially-Conscious Consumer Ekaterina Edelstein, RMS Client Service & Sales Director, Nielsen Russia June 2012
  • 2. Socially Conscious Consumer Willing to Spend More Female 46% M al e 44% 56% Under 40 63% 2 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 3. Reaching the Global Consumer When it comes to brands and advertising, global, socially- conscious consumers … 95% Trust recommendations from people they know 76% Look for opinions and information posted by other consumers online Socially-conscious consumers are more likely than other survey respondents to use social media to help make purchase decisions (59% vs. 46% of all respondents) 3 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 4. Globally consumers care about environment, Science and Job security Ensure environmental sustainability 66 % Improve Science, Technology, 56 % Engineering and Math training and education 55 % Create well-compensated jobs Eradicate extreme poverty and hunger 53 % Support small business and entrepreneurship 50 % Protect animals 45 % “Knowing what causes are most important to the socially-conscious consumer may help brands prioritize their social investments,” said Nic Covey, vice president of Nielsen Cares, Nielsen’s global corporate social responsibility program 4 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 5. In Russia environment, job security and child mortality are top priority Ensure environmental sustainability 71 % Create well-compensated jobs 66 % Reduce child mortality 65 % Improve maternal health 64 % Eradicate extreme poverty and hunger 59 % 5 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 6. 77% Environment: top Concern around the Globe over 40 Women are more concerned with Environment safety The highest importance in Latin America (76%), and the lowest is in Middle East, Africa and Pakistan (51%). Asia Pacific (66%) is close to Europe (68%), but higher than in North America (57%). M al e Female 65% 84% Portugal 67% 83% Sweden 82% Chile 82% Switzerland 81% Vietnam 71% Russia 67% France 65% India 58% United Kingdom 38% South Africa 6 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 7. 61% Science, Technology, Engineering and education over 40 Latin America rates the highest (63%) and the lowest Femal in Europe (49%). e 53% Male 57% 70% 66% 65% 63% 54% 51% 44% 43% 40% 32% a ia en a ce l ile m nd om ga di bi ss na an Ch ed la tu In ra d Ru er et ng Fr Sw iA r Po itz Vi Ki ud Sw d Sa ite Un 7 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 8. Create well-compensated jobs 64% over 40 The highest concentration in Latin America (74%) and the lowest in Asia Pacific (47%). Mle e al Ma5% Female al e 6 Fem67% 53% 88% 86% 83% 58% 75% 66% 60% 56% 40% 32% 21% om ia en a nd es tia k a d di el ar an ss in ed la oa zu In d nm Ru nl pp er ng Sw Cr ne Fi i tz De ili Ki Ve Ph Sw d te i Un The highest interest this cause finds in Croatia (88%), meanwhile the lowest one is in Finland (21%) In Russia this cause is important for 66% of respondents 8 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 9. Eradicate extreme poverty and hunger 64% over 40 M al e 76% Egypt Female 52% 74% Philippines 54% 70% Portugal 66% Chili 59% Russia 56% Finland 51% India 46% United Kingdom Europe 39% Czech Republic 35% Japan 57% Asia Pacific Middle East 50% 64% 63% 46% Latin America North America 9 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 10. Support small business and entrepreneurship 62% over 40 78% 73% 70% M al e 58% 55% 53% 50% 43% 42% Female 52% 37% 54% n ia a en nd l es om ce a ga di pa el ss an in ed la r tu zu In gd Ru Ja pp er Fr Sw ne Ki Po i tz ili Ve d Ph Sw i te Un Latin America North America Europe Middle East 66% Asia Pacific 59% 54% 53% 44% 10 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 11. 50% Animal Protection over 40 Latin America 55% North America 50% Asia Pacific 44% Europe 42% Middle East 35% M al e 68% Female 42% 60% 58% 56% 49% 54% 51% 41% 38% 26% 23% a ea m e ce il en ia l a ga az ric c di ss o ee an r ed rtu In Br gd Ko Af Ru Gr Fr Sw n Po h h Ki ut ut d So So ite Un 11 Global Socially-Conscious Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.