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In the era of health care reform, many of the laws and policies
set forth by government at the local, state, and federal levels
have specific performance benchmarks related to care delivery
outcomes that organizations must achieve. It is critical for
organizational success that the interprofessional care team is
able to understand reports and dashboards that display the
metrics related to performance and compliance benchmarks.
Maintaining standards and promoting quality in modern health
care are crucial, not only for the care of patients but also for the
continuing success and financial viability of health care
organizations. In the era of health care reform, health care
leaders must understand what quality care entails and how
quality in health care connects to the standards set forth by
relevant federal, state, and local laws and policies. An
understanding of relevant benchmarks that result from these
laws and policies, and how they relate to quality care and
regulatory standards, is also vitally important.
Health care is a dynamic, complex, and heavily regulated
industry. For this reason, you will be expected to constantly
scan the external environment for emerging laws, new
regulations, and changing industry standards. You may discover
that as new policies are enacted into law, ambiguity in
interpretation of various facets of the law may occur.
Sometimes, new laws conflict with preexisting laws and
regulations, or unexpected implementation issues arise, which
may warrant further clarification from lawmakers. Adding
partisan politics and social media to the mix can further
complicate understanding of the process and buy-in from
stakeholders.
Instructions
Choose one of the following two options for a performance
dashboard to use as the basis for your evaluation:
Option 1: Dashboard Metrics Evaluation Simulation
Use the data presented in the
Dashboard and Health Care Benchmark Evaluation
multimedia activity as the basis for your evaluation.
Note
: The writing that you do as part of the simulation could serve
as a starting point to build upon for this assessment.
Option 2: Actual Dashboard
Use an actual dashboard from a professional practice setting for
your evaluation. If you decide to use actual dashboard metrics,
be sure to add a brief description of the organization and setting
that includes:
The size of the facility that the dashboard is reporting on.
The specific type of care delivery.
The population diversity and ethnicity demographics.
The socioeconomic level of the population served by the
organization.
Note
: Ensure your data are Health Insurance Portability and
Accountability Act (HIPAA) compliant. Do not use any easily
identifiable organization or patient information.
To complete this assignment:
Review the performance dashboard metrics in the Dashboard
and Health Care Benchmark Evaluation media simulation, as
well as relevant local, state, and federal laws and policies.
Consider the metrics that are falling short of the prescribed
benchmarks.
Note
: The writing you do as part of the simulation could serve as a
starting point to build upon for this assignment.
Write a report for a senior leader that communicates your
evaluation of current organizational or interprofessional team
performance, with respect to prescribed benchmarks set forth by
government laws and policies at the local, state, and federal
levels. In addition, advocate for ethical and sustainable action
to address benchmark underperformance and explain the
potential for improving the overall quality of care and
performance, as reflected on the performance dashboard.
Make sure your report meets the Report Requirements listed
below. Structure it so that it will be easy for a colleague or
supervisor to locate the information they need, and be sure to
cite the relevant health care policies or laws when evaluating
metric performance against established benchmarks.
Report Requirements
The report requirements outlined below correspond to the
scoring guide criteria, so be sure to address each main point.
Read the performance-level descriptions for each criterion to
see how your work will be assessed. In addition, be sure to note
the requirements for document format and length and for
supporting evidence.
Evaluate dashboard metrics associated with benchmarks set
forth by local, state, or federal health care laws or policies.
Which metrics are not meeting the benchmark for the
organization?
What are the local, state, or federal health care policies or laws
that establish these benchmarks?
What conclusions can you draw from your evaluation?
Are there any unknowns, missing information, unanswered
questions, or areas of uncertainty where additional information
could improve your evaluation?
Analyze the consequence(s) of not meeting prescribed
benchmarks and the impact this has on health care organizations
or teams.
Consider the following examples:
Organizational mission and vision.
Resources.
Staffing.
Financial: Operational and capital funding.
Logistical considerations: Physical space.
Support services (any ancillary department that gives support to
a specific care unit in the organization, such as pharmacy,
cleaning services, dietary, et cetera).
Cultural diversity in the community.
Staff skills.
Procedures and processes.
Address the following:
What are the challenges that may potentially contribute to
benchmark underperformance?
What assumptions underlie your conclusions?
Evaluate a benchmark underperformance in a heath care
organization or interprofessional team that has the potential for
greatly improving overall quality or performance.
Focus on the benchmark you chose to target for improvement.
Which metric is underperforming its benchmark by the greatest
degree?
State the benchmark underperformance that is the most
widespread throughout the organization or interprofessional
team.
State the benchmark that affects the greatest number of
patients.
Include how this underperformance will affect the community
that the organization serves.
Include the greatest opportunity to improve the overall quality
of care or performance of the organization or interpersonal team
and, ultimately, to improve patient outcomes, as you think about
the issue and the current poor benchmark outcomes.
Advocate for ethical and sustainable action(s), directed toward
an appropriate group of stakeholders, needed to address a
benchmark underperformance.
Who would be an appropriate group of stakeholders to act on
improving your identified benchmark metric?
Why should the stakeholder group take action?
What are some ethical actions the stakeholder group could take
that support improved benchmark performance?
Organize content so ideas flow logically with smooth
transitions.
Proofread your report, before you submit it, to minimize errors
that could distract readers and make it more difficult for them to
focus on the substance of your evaluation and analysis.
Support main points, assertions, arguments, conclusions, or
recommendations with relevant and credible evidence.
Be sure to apply correct APA formatting to source citations and
references.
Report Format and Length
Format your report using APA style.
Use the
APA Style Paper Tutorial [DOCX]
to help you in writing and formatting your report. Be sure to
include:
A title and references page. An abstract is not required.
Appropriate section headings.
Your report should be 3–5 pages in length, not including the
title page and references page.
Supporting Evidence
Cite 4–6 credible sources from peer-reviewed journals or
professional industry publications to support your analysis of
challenges, evaluation of potential for improvement, and your
advocacy for ethical action.
Portfolio Prompt
: You may choose to save your report to your
ePortfolio
.

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  • 1. In the era of health care reform, many of the laws and policies set forth by government at the local, state, and federal levels have specific performance benchmarks related to care delivery outcomes that organizations must achieve. It is critical for organizational success that the interprofessional care team is able to understand reports and dashboards that display the metrics related to performance and compliance benchmarks. Maintaining standards and promoting quality in modern health care are crucial, not only for the care of patients but also for the continuing success and financial viability of health care organizations. In the era of health care reform, health care leaders must understand what quality care entails and how quality in health care connects to the standards set forth by relevant federal, state, and local laws and policies. An understanding of relevant benchmarks that result from these laws and policies, and how they relate to quality care and regulatory standards, is also vitally important. Health care is a dynamic, complex, and heavily regulated industry. For this reason, you will be expected to constantly scan the external environment for emerging laws, new regulations, and changing industry standards. You may discover that as new policies are enacted into law, ambiguity in interpretation of various facets of the law may occur. Sometimes, new laws conflict with preexisting laws and regulations, or unexpected implementation issues arise, which may warrant further clarification from lawmakers. Adding partisan politics and social media to the mix can further complicate understanding of the process and buy-in from stakeholders. Instructions
  • 2. Choose one of the following two options for a performance dashboard to use as the basis for your evaluation: Option 1: Dashboard Metrics Evaluation Simulation Use the data presented in the Dashboard and Health Care Benchmark Evaluation multimedia activity as the basis for your evaluation. Note : The writing that you do as part of the simulation could serve as a starting point to build upon for this assessment. Option 2: Actual Dashboard Use an actual dashboard from a professional practice setting for your evaluation. If you decide to use actual dashboard metrics, be sure to add a brief description of the organization and setting that includes: The size of the facility that the dashboard is reporting on. The specific type of care delivery. The population diversity and ethnicity demographics. The socioeconomic level of the population served by the organization. Note : Ensure your data are Health Insurance Portability and Accountability Act (HIPAA) compliant. Do not use any easily identifiable organization or patient information.
  • 3. To complete this assignment: Review the performance dashboard metrics in the Dashboard and Health Care Benchmark Evaluation media simulation, as well as relevant local, state, and federal laws and policies. Consider the metrics that are falling short of the prescribed benchmarks. Note : The writing you do as part of the simulation could serve as a starting point to build upon for this assignment. Write a report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance, with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels. In addition, advocate for ethical and sustainable action to address benchmark underperformance and explain the potential for improving the overall quality of care and performance, as reflected on the performance dashboard. Make sure your report meets the Report Requirements listed below. Structure it so that it will be easy for a colleague or supervisor to locate the information they need, and be sure to cite the relevant health care policies or laws when evaluating metric performance against established benchmarks. Report Requirements The report requirements outlined below correspond to the scoring guide criteria, so be sure to address each main point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, be sure to note the requirements for document format and length and for supporting evidence.
  • 4. Evaluate dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. Which metrics are not meeting the benchmark for the organization? What are the local, state, or federal health care policies or laws that establish these benchmarks? What conclusions can you draw from your evaluation? Are there any unknowns, missing information, unanswered questions, or areas of uncertainty where additional information could improve your evaluation? Analyze the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams. Consider the following examples: Organizational mission and vision. Resources. Staffing. Financial: Operational and capital funding.
  • 5. Logistical considerations: Physical space. Support services (any ancillary department that gives support to a specific care unit in the organization, such as pharmacy, cleaning services, dietary, et cetera). Cultural diversity in the community. Staff skills. Procedures and processes. Address the following: What are the challenges that may potentially contribute to benchmark underperformance? What assumptions underlie your conclusions? Evaluate a benchmark underperformance in a heath care organization or interprofessional team that has the potential for greatly improving overall quality or performance. Focus on the benchmark you chose to target for improvement. Which metric is underperforming its benchmark by the greatest
  • 6. degree? State the benchmark underperformance that is the most widespread throughout the organization or interprofessional team. State the benchmark that affects the greatest number of patients. Include how this underperformance will affect the community that the organization serves. Include the greatest opportunity to improve the overall quality of care or performance of the organization or interpersonal team and, ultimately, to improve patient outcomes, as you think about the issue and the current poor benchmark outcomes. Advocate for ethical and sustainable action(s), directed toward an appropriate group of stakeholders, needed to address a benchmark underperformance. Who would be an appropriate group of stakeholders to act on improving your identified benchmark metric? Why should the stakeholder group take action? What are some ethical actions the stakeholder group could take that support improved benchmark performance? Organize content so ideas flow logically with smooth transitions.
  • 7. Proofread your report, before you submit it, to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your evaluation and analysis. Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Be sure to apply correct APA formatting to source citations and references. Report Format and Length Format your report using APA style. Use the APA Style Paper Tutorial [DOCX] to help you in writing and formatting your report. Be sure to include: A title and references page. An abstract is not required. Appropriate section headings. Your report should be 3–5 pages in length, not including the
  • 8. title page and references page. Supporting Evidence Cite 4–6 credible sources from peer-reviewed journals or professional industry publications to support your analysis of challenges, evaluation of potential for improvement, and your advocacy for ethical action. Portfolio Prompt : You may choose to save your report to your ePortfolio .