Advanced courses like Mind mapping , perception are there

5. Business Writing:-
Inter personal Skills:-

6. Presentation :-

8. Coaching :-
Delegating :-

9. Employee Management :-

11. • They are also responsible for managing client
relationships, developing account plans, and delivering
proposals.
• Client managers must have a strong understanding of
their company's products or services and knowledge
of their competition.
• They must be ready to develop creative solutions for
existing clients, as well as pursue new clientele
opportunities.
• They must ensure that clients are satisfied with the
company at all times and will bring in repeated
business by resolving any outstanding issues.
• They also need to inform their company of new
contacts and new marketing opportunities.

14. Healthier ways to manage STRESS :-
 Avoid unnecessary stress.
 Alter the situation.
 Accept the things you can’t change.
 Make time for fun & relaxation.
 Adopt a healthy lifestyle.

15.  Task management is the process of managing
a task through its life cycle.
 It involves planning, testing, tracking and
reporting.
 It is the analysis of defining the data or
information processed in an organization.
 Merits of promoting task ownership among
your employees:
1. Employees work harder
2. Employees become more productive
3. Employees develop their capabilities
4. Employees become more loyal to the
Company.

16.  Positive thinking , Practice training , Knowledge
& talking to other people these are the useful
ways to Improve Or BOOST your confidence
level.
How to feel more Confident at Work :-
1. Be Positive.
2. Acknowledge your achievements
3. Build trust through Communication
4. Never underestimate the power of a
smile.

17.  It is an important skill that allows to engage with all types of
people and buyers.
 The key to success in any business is SALES.
 SALES Skills :-
1. Identifying and targeting new business.
2. Managing a sales territory.
3. Sales situations and selling styles.
4. Ways to handle difficult buyers.
5. Customer Service.
 MARKETING Skills :-
1. Marketing environment
2. Consumer buyer behavior
3. Targeting consumers
4. Pricing decisions
5. Direct marketing & Sales promotion.

18. One to One Employee Coaching :-

19.  Tips For Effective Coaching :-
 Engage your boss.
 Understand & value personal differences.
 Seek regular feedback.
 Listen , Listen , Listen ,…..
 Keep growing & developing.

21. How Grievance can be communicated ?
 It can be communicated through
1. Written document
2. E-Mail
 Grievance Procedure :-
1. Open door policy
2. Step ladder Policy