user focus of mobile technology for Health

1. How Do Community Workers Feel about mHealth?CORE Group Spring Session 2011

3. Awaiting Data Input – Haiti (Save the Children USA)

4. Survey Coordinator – Bolivia (Save the Children USA)

5. Microfinance Registries – Myanmar (Save UK)

6. Laptop Netbook PDA The Tools Cell Phones

7. Because it is everywhere…

8. Start with the end-user in mind. How can mobile technology help them do what they’re already doing? - Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010

9. The Users

10. “People don't want to have apps which solve what YOU think are problems They want apps which solves what THEY think is a problem.” - Christopher Kusek (@CXI), retweeted by Ed Jezierski (@edjez) 3 May 2011

11. The Users Photo: CommCare – Futures Group, 18 Dec 2009

12. Each technology deployment has unique characteristics and needs.

14. Program

15. M&E

16. IT

17. Field Staff

18. CHW

20. The solution must satisfy the program need. But, it must work in the hands of the User.

21. It’s not about technology… it’s about People.

22. Afghanistan March 2011

23. Technology is becoming easy... Problems can be solved - they are technical!

24. The Challenge is: Point of interaction between user and beneficiary

25. How should I begin?

26. Technology Solution Criteria Functionality - What can it do? Usability - Can it be used? Scalability – Can it be used on a wider scale?

29. Functionality Technology serves your “What”… …not the other way around. Resist forcing your “What” to fit the “How”.

30. Usability Technology always works in the lab and during training… …it can quickly become irrelevant in the context of field conditions.

31. “What Device?”

32. Usability “If it doesn’t work in the field… …then it doesn’t work”.

33. Scalability Small pilots are often successful… but they seldom scale up to wider implementations

34. Scalability So….Your solution worked! Can your solution expand to additional locations? Hint: Consider “Cloud”-based Software as a Service” (SaaS) solutions.

35. Additional Considerations Before You Begin Connectivity: not available  available Power availability: low (car battery/solar)  high Data transfer method: USB  SMS  GPRS  Network Data quality: not important  important Survey structure: simple  complex (branching) Data Privacy and Security: low  high

36. mHealth and the CHW Google Groups: ICT4CHW ict4chw@go​oglegroups​.com Moderated by Dr. Neal Lesh of D-Tree