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Conducting a Strategic Intelligence Audit
1.
HOW TO CONDUCT
A STRATEGIC INFORMATION AUDIT ON A PROJECT MANAGEMENT OFFICE Prepared by: Ruth Stanat, President SIS International Research
2.
THE NEED FOR
A STRATEGIC INFORMATION AUDIT The Value of a Strategic Information Audit • Tells you what you don’t know • Confirms/Does not confirm what you suspect • Is a “second opinion” • Identifies problem areas • Identifies areas for improvement in the project management process • Enables you to “audit the progress” of project management 2 Copyright © 2010-2020. SIS International Research, Inc. All Rights Reserved.
3.
WHAT IS A
STRATEGIC INFORMATION AUDIT? Definition • Is a survey of the project management team Procurement process Project leader Allocation of human and capital resources Audits the vendor’s performance Audits the output of the project Audits compliance 3 Copyright © 2010-2020. SIS International Research, Inc. All Rights Reserved.
4.
WHO CONDUCTS THE
STATEGIC INFORMATION AUDIT? • Preferably: An outside consulting or research firm with expertise in audits • An internal team that is not a “stakeholder” in the process 4 Copyright © 2010-2020. SIS International Research, Inc. All Rights Reserved.
5.
STRATEGIC INFORMATION AUDIT
RESEARCH METHODS • Application of traditional market research qualitative and quantitative research methodology • Qualitative: In-depth face-to-face interviews with project management team • Quantitative methods: telephone, face-to-face and web surveys which rate and rank project management procedures • Focus groups: group discussions with key project team members • Review of vendor selection process [traditional “paper trail” review methods] 5 Copyright © 2010-2020. SIS International Research, Inc. All Rights Reserved.
6.
THE OUTPUT/THE DELIVERABLE
FROM THE AUDIT • Qualitative Assessment of degree of compliance with original project management objectives, budget, contracting, performance • Quantitative Assessment of the percentage deviation from the expected project performance • Comprehensive recommendation for future project management procedures 6 Copyright © 2010-2020. SIS International Research, Inc. All Rights Reserved.
7.
CRITICAL SUCCESS FACTORS
FOR STRATEGIC INFORMATION AUDITS • To prevent “sabotage” of the audit, secure “buy in” from senior management [CEO, COO, CIO] • Use an outside firm which does not have “threat” power or a reputation of the elimination of jobs, as a result of the audit • Hold initial briefing meetings to explain the objective, scope and the output of the audit. 7 Copyright © 2010-2020. SIS International Research, Inc. All Rights Reserved.