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Rejecting risk
is the
head-in-the-sand approach
Friday, 30 January 20151 QHSE office [ www.qhseoffice.com ]
INTRODUCTION
The recent news headlines related to subprime mortgage crisis, rogue
traders, and corporate fraud have highlighted that despite investment in
risk assessment and risk management disciplines, significant risk failures
persist. While isolated incidents of onetime governance failures are bound
to occur, long term systemic failures are more than just an isolated
anomaly.
The failures may be the result of a clutter of risk information caused by
many risk assessments from many perspectives. The process of organizing
these risk assessments to provide organizations with a more holistic view
of enterprise risk is fundamental to mastering risk assessments. This
whitepaper explores approaches to risk assessment, offers some best
practices for conducting risk assessments and provides practical guidance
on mastering this business process.
Friday, 30 January 20152 QHSE office [ www.qhseoffice.com ]
RISK ASSESSMENTS
THE BASICS
Risk assessments fall into the overall discipline of risk management. Risk is
defined as the uncertainty of an event occurring that could have an impact
on the achievement of objectives. The definition of risk assessment then
follows as the identification, evaluation, and estimation of the levels of
risks involved in a situation, their comparison against benchmarks or
standards, and determination of an acceptable level of risk. A risk
assessment should answer the following five questions:
 1. What can go wrong?
 2. How can it go wrong?
 3. What is the potential harm?
 4. What can be done about it?
 5. How can we stop it from happening again?
Friday, 30 January 20153 QHSE office [ www.qhseoffice.com ]
THE EMERGENCE OF RISK:
BASED APPROACHES
To minimize the confusion of
varying risk information, risks
assessment efforts need to
converge. Risk convergence, the
ability to look across the
organization and to understand all
risk information from a single
perspective, is essential to be able
to understand and organize the
different types of risk information
in order to promote the
understanding and analysis that
will add value to the organization.
The following best practice approaches
will help an organization master risk
assessment and minimize disjointed
risk information:
 1. Use a risk-focused approach
 2. Adopt a common categorization
of risk types
 3. Parse the risk jumble
 4. Perform scenario analysis
 5. Use a risk table
 6. Monitor risks
 7. Increase self assessment
 8. Achieve risk convergence
Friday, 30 January 20154 QHSE office [ www.qhseoffice.com ]
USE A RISK-FOCUSED
APPROACH
Risk-based approaches can be
described as those that provide a
ratio of at least 2:1 of risks to
controls and generally have the
opposite bias; producing significant
amounts of information about risk
events, their type, frequency, level,
impact and root cause. With the
capture of proper risk information,
risk-based approaches provide
management a better perspective
on significance and likelihood of
risk events and enable
management to prioritize the
materiality of mitigating controls.
One of the major reasons for the
ineffective execution of risk
assessments is the significant focus
on controls. The control-based
approach is used to identify and
assess controls, or more
specifically the risk of missing or
broken controls; the risk-based
approach is used to identify and
assess risk events, or risks that
could impact the achievement of
business objectives. Risk
assessments are much more
effective when using a true risk-
based approach.
Friday, 30 January 20155 QHSE office [ www.qhseoffice.com ]
A COMMON CATEGORIZATION
OF RISK TYPES
To assist in the discipline of risk assessment, it is important to have a
common taxonomy and categorization of risk types.
The risk management community has provided numerous risk models to
categorize risks into types for reporting and analysis purposes.
With a library of common sets of risk categories, risk assessment
practitioners are better able to identify the organization's risks and can
pull together risk information in a concise profile that helps users
understand and monitor identified exposures.
Friday, 30 January 20156 QHSE office [ www.qhseoffice.com ]
A COMMON CATEGORIZATION
OF RISK TYPES
ENVIRONMETAL RISKS
 Business continuity
 Business market environment
 Environmental
 Liability lawsuits
 Natural disasters/weather
 Pandemic
 Physical damage
 Political risk
 Regulatory/legislative
 Terrorism
FINANCIAL RISKS
 Capital availability
 Credit counterparty
 Financial market risk
 Inflation
 Interest rates
 Liquidity
Friday, 30 January 20157 QHSE office [ www.qhseoffice.com ]
A COMMON CATEGORIZATION
OF RISK TYPES
SUPPLY RISKS
 Commodity prices
 Supply chain
MANAGEMENT RISKS
 Corporate governance
 Data security
 Employee health and safety
 Intellectual property
 Labor disputes
 Labor skills shortage
 Managing complexity
 Outsourcing problems
 Project management
 Technology failure
Friday, 30 January 20158 QHSE office [ www.qhseoffice.com ]
PARSE THE RISK JUMBLE
Risk information must be organized to be understood and managed. In the
jumble of risk information that is currently being gathered, some of the
information is about controls or more accurately missing or broken
controls, some of it is about risk events (the events the controls were
designed to mitigate) and some of the information describes the primary
or secondary consequences of the risk events if they occur. The result is a
mass of information that is described as risk, but it is not all risk.
Friday, 30 January 20159 QHSE office [ www.qhseoffice.com ]
PARSE THE RISK JUMBLE
Friday, 30 January 201510 QHSE office [ www.qhseoffice.com ]
SCENARIO ANALYSIS
The discipline of scenario analysis is critical to effective risk assessments
because it forces one to ask, “What could go wrong in the future?”
Scenario analysis is the process of analyzing a number of possible future
events and focuses attention on all possible outcomes of an event
occurring and the associated impacts. Proper scenario analysis improves
decision-making by allowing management to more completely consider
various outcomes and their implications to an organization.
For example, in looking at the scenario of fraudulent trades occurring, the
following questions need to be evaluated:
Friday, 30 January 201511 QHSE office [ www.qhseoffice.com ]
SCENARIO ANALYSIS
 1. Where does trading activity take place?
 2. What kinds of trading takes place?
 3. What are all the ways unauthorized trading could take place?
 4. How up to date is our information?
 5. Have we involved everyone with relevant knowledge in risk
identification?
 6. Have we involved everyone with relevant knowledge in control
assessment?
Friday, 30 January 201512 QHSE office [ www.qhseoffice.com ]
SCENARIO ANALYSIS
 7. What would tell us if, in fact, unauthorized trades are occurring?
 8. How often do we formally analyze this scenario?
 9. What issues have we identified in the past?
 10. What losses have our industry competitors experienced?
 11. How could trades be hidden?
Friday, 30 January 201513 QHSE office [ www.qhseoffice.com ]
USE A RISK TABLE
Risks and the corresponding risk assessments can be evaluated using
either a quantitative or a qualitative approach. Quantitative assessments
use actual dollar amounts to provide an financially-based risk value.
Qualitative assessments use scoring methods and the experience of
employees and consultants to arrive at a risk score. Since determining an
actual dollar value of risk is often times a very resource intensive activity,
the qualitative risk assessment approach is used as a best practice by most
risk assessment groups. Although termed a qualitative approach, this
method typically involves assigning some numerical value that can be used
to stack rank or come up with some relative ratings on the assessment of
risks.
Friday, 30 January 201514 QHSE office [ www.qhseoffice.com ]
USE A RISK TABLE
Friday, 30 January 201515 QHSE office [ www.qhseoffice.com ]
USE A RISK TABLE
Friday, 30 January 201516
Once the risk assessments are scored using a risk table, they should be
sorted from highest to lowest. This allows organizations to address the
highest risks first. Once identified, there are essentially four ways to deal
with each risk:
 Reject the risk: Rejecting risk is the head-in-the-sand approach. Some
managers tend to ignore difficult challenges with the hope that they
will simply disappear. This approach will rarely result in a successful
defense against the risk event occurring.
 Accept the risk: A common action to take is to accept the stated risk.
For example, if the controls necessary to eliminate or mitigate key
vulnerabilities are a greater financial burden to an organization than
the actual risk impact, then it’s probably a good idea to use the budget
dollars in other areas.
QHSE office [ www.qhseoffice.com ]
USE A RISK TABLE
Friday, 30 January 201517
 Transfer the risk: An alternative to accepting a higher than reasonable
risk when the cost of controls is too high is to purchase insurance to
lower the business impact of an incident. This is a common risk
management step.
 Mitigate the risk: Risk mitigation typically focuses on managing the
areas where the organization is most vulnerable. Risk mitigation
involves the identification and management of risk mitigating controls.
QHSE office [ www.qhseoffice.com ]
MONITOR RISKS
Friday, 30 January 201518
A best practice in mastering risk assessments is to establish standard
metrics for the consequences and outcomes that will drive business
decisions. Common metrics are classified as key performance indicators
(KPI) and key risk indicators (KRI).
 A KPI is part of a measurable objective and helps an organization
measure progress towards goals, especially toward difficult to quantify
knowledge-based processes. KPI’s are made up of a direction,
benchmark, target and time frame.
QHSE office [ www.qhseoffice.com ]
MONITOR RISKS
Friday, 30 January 201519
 A KRI measures how risky an activity is. It differs from a KPI in that the
KPI is meant as a measure of how well something is being done. A KRI
is an indicator of the possibility of a future adverse impact. The idea
behind the KRI is to provide a set of agreed indicators, which can range
from the simple, such as staff turnover, to the more sophisticated, such
as the a complex calculation for measuring operational performance.
The behavior of KRIs should signal how well or how badly a firm is
managing potentially costly operational hazards such as fraud, legal
risk, technology failure and trade settlement errors.
QHSE office [ www.qhseoffice.com ]
INCREASE
SELF ASSESSMENT
Friday, 30 January 201520
Using risk self assessment drives the responsibility and accountability of
risk management to process owners by reinforcing their responsibility and
accountability for the risk areas that they own. Companies embracing risk
self-assessment often view it as a cost-effective technique for establishing
touch points with the right people, enabling management to communicate
as well as educate. An effective risk self-assessment program reports risk
assertions from process owners upward in the organization and identifies
matters requiring follow-up and possible disclosure.
QHSE office [ www.qhseoffice.com ]
ACHIEVE
RISK CONVERGENCE
Friday, 30 January 201521
Risk convergence is the integration of discrete risk assessment information
into a unified framework in order to dramatically:
 Streamline processes
 Increase assurance reliability
 Increase information quantity/quality
 Decrease operational cost
 Contribute directly to better business performance
QHSE office [ www.qhseoffice.com ]
ACHIEVE
RISK CONVERGENCE
Friday, 30 January 201522
Risk-based approaches to management hold significant promise. If risks
are understood in terms of cause/effect relationships, governance failures
and losses should be prevented. If variance in expected business or
process performance is viewed from a risk perspective as unmanaged
risks, then business performance should improve or at least become less
volatile. Risk assessment is the foundation of risk management. Organizing
the information produced through risk assessment will allow risk
convergence to fulfill its potential.
QHSE office [ www.qhseoffice.com ]
THOUGHTS
Friday, 30 January 201523
 To minimize the confusion of varying risk information, risk assessment
efforts need to converge.
 Risk information can be categorized as root cause, risk event,
consequence and downstream effect.
 Effective risk assessments force one to ask, “What could go wrong in
the future?”
 Rejecting risk is the head-in-the-sand approach.
 Establish standards for the consequences.
 “QHSE office” provide a common point of entry for audit, risk
management and compliance owners.
QHSE office [ www.qhseoffice.com ]

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Mastering Risk Assessment

  • 1. Rejecting risk is the head-in-the-sand approach Friday, 30 January 20151 QHSE office [ www.qhseoffice.com ]
  • 2. INTRODUCTION The recent news headlines related to subprime mortgage crisis, rogue traders, and corporate fraud have highlighted that despite investment in risk assessment and risk management disciplines, significant risk failures persist. While isolated incidents of onetime governance failures are bound to occur, long term systemic failures are more than just an isolated anomaly. The failures may be the result of a clutter of risk information caused by many risk assessments from many perspectives. The process of organizing these risk assessments to provide organizations with a more holistic view of enterprise risk is fundamental to mastering risk assessments. This whitepaper explores approaches to risk assessment, offers some best practices for conducting risk assessments and provides practical guidance on mastering this business process. Friday, 30 January 20152 QHSE office [ www.qhseoffice.com ]
  • 3. RISK ASSESSMENTS THE BASICS Risk assessments fall into the overall discipline of risk management. Risk is defined as the uncertainty of an event occurring that could have an impact on the achievement of objectives. The definition of risk assessment then follows as the identification, evaluation, and estimation of the levels of risks involved in a situation, their comparison against benchmarks or standards, and determination of an acceptable level of risk. A risk assessment should answer the following five questions:  1. What can go wrong?  2. How can it go wrong?  3. What is the potential harm?  4. What can be done about it?  5. How can we stop it from happening again? Friday, 30 January 20153 QHSE office [ www.qhseoffice.com ]
  • 4. THE EMERGENCE OF RISK: BASED APPROACHES To minimize the confusion of varying risk information, risks assessment efforts need to converge. Risk convergence, the ability to look across the organization and to understand all risk information from a single perspective, is essential to be able to understand and organize the different types of risk information in order to promote the understanding and analysis that will add value to the organization. The following best practice approaches will help an organization master risk assessment and minimize disjointed risk information:  1. Use a risk-focused approach  2. Adopt a common categorization of risk types  3. Parse the risk jumble  4. Perform scenario analysis  5. Use a risk table  6. Monitor risks  7. Increase self assessment  8. Achieve risk convergence Friday, 30 January 20154 QHSE office [ www.qhseoffice.com ]
  • 5. USE A RISK-FOCUSED APPROACH Risk-based approaches can be described as those that provide a ratio of at least 2:1 of risks to controls and generally have the opposite bias; producing significant amounts of information about risk events, their type, frequency, level, impact and root cause. With the capture of proper risk information, risk-based approaches provide management a better perspective on significance and likelihood of risk events and enable management to prioritize the materiality of mitigating controls. One of the major reasons for the ineffective execution of risk assessments is the significant focus on controls. The control-based approach is used to identify and assess controls, or more specifically the risk of missing or broken controls; the risk-based approach is used to identify and assess risk events, or risks that could impact the achievement of business objectives. Risk assessments are much more effective when using a true risk- based approach. Friday, 30 January 20155 QHSE office [ www.qhseoffice.com ]
  • 6. A COMMON CATEGORIZATION OF RISK TYPES To assist in the discipline of risk assessment, it is important to have a common taxonomy and categorization of risk types. The risk management community has provided numerous risk models to categorize risks into types for reporting and analysis purposes. With a library of common sets of risk categories, risk assessment practitioners are better able to identify the organization's risks and can pull together risk information in a concise profile that helps users understand and monitor identified exposures. Friday, 30 January 20156 QHSE office [ www.qhseoffice.com ]
  • 7. A COMMON CATEGORIZATION OF RISK TYPES ENVIRONMETAL RISKS  Business continuity  Business market environment  Environmental  Liability lawsuits  Natural disasters/weather  Pandemic  Physical damage  Political risk  Regulatory/legislative  Terrorism FINANCIAL RISKS  Capital availability  Credit counterparty  Financial market risk  Inflation  Interest rates  Liquidity Friday, 30 January 20157 QHSE office [ www.qhseoffice.com ]
  • 8. A COMMON CATEGORIZATION OF RISK TYPES SUPPLY RISKS  Commodity prices  Supply chain MANAGEMENT RISKS  Corporate governance  Data security  Employee health and safety  Intellectual property  Labor disputes  Labor skills shortage  Managing complexity  Outsourcing problems  Project management  Technology failure Friday, 30 January 20158 QHSE office [ www.qhseoffice.com ]
  • 9. PARSE THE RISK JUMBLE Risk information must be organized to be understood and managed. In the jumble of risk information that is currently being gathered, some of the information is about controls or more accurately missing or broken controls, some of it is about risk events (the events the controls were designed to mitigate) and some of the information describes the primary or secondary consequences of the risk events if they occur. The result is a mass of information that is described as risk, but it is not all risk. Friday, 30 January 20159 QHSE office [ www.qhseoffice.com ]
  • 10. PARSE THE RISK JUMBLE Friday, 30 January 201510 QHSE office [ www.qhseoffice.com ]
  • 11. SCENARIO ANALYSIS The discipline of scenario analysis is critical to effective risk assessments because it forces one to ask, “What could go wrong in the future?” Scenario analysis is the process of analyzing a number of possible future events and focuses attention on all possible outcomes of an event occurring and the associated impacts. Proper scenario analysis improves decision-making by allowing management to more completely consider various outcomes and their implications to an organization. For example, in looking at the scenario of fraudulent trades occurring, the following questions need to be evaluated: Friday, 30 January 201511 QHSE office [ www.qhseoffice.com ]
  • 12. SCENARIO ANALYSIS  1. Where does trading activity take place?  2. What kinds of trading takes place?  3. What are all the ways unauthorized trading could take place?  4. How up to date is our information?  5. Have we involved everyone with relevant knowledge in risk identification?  6. Have we involved everyone with relevant knowledge in control assessment? Friday, 30 January 201512 QHSE office [ www.qhseoffice.com ]
  • 13. SCENARIO ANALYSIS  7. What would tell us if, in fact, unauthorized trades are occurring?  8. How often do we formally analyze this scenario?  9. What issues have we identified in the past?  10. What losses have our industry competitors experienced?  11. How could trades be hidden? Friday, 30 January 201513 QHSE office [ www.qhseoffice.com ]
  • 14. USE A RISK TABLE Risks and the corresponding risk assessments can be evaluated using either a quantitative or a qualitative approach. Quantitative assessments use actual dollar amounts to provide an financially-based risk value. Qualitative assessments use scoring methods and the experience of employees and consultants to arrive at a risk score. Since determining an actual dollar value of risk is often times a very resource intensive activity, the qualitative risk assessment approach is used as a best practice by most risk assessment groups. Although termed a qualitative approach, this method typically involves assigning some numerical value that can be used to stack rank or come up with some relative ratings on the assessment of risks. Friday, 30 January 201514 QHSE office [ www.qhseoffice.com ]
  • 15. USE A RISK TABLE Friday, 30 January 201515 QHSE office [ www.qhseoffice.com ]
  • 16. USE A RISK TABLE Friday, 30 January 201516 Once the risk assessments are scored using a risk table, they should be sorted from highest to lowest. This allows organizations to address the highest risks first. Once identified, there are essentially four ways to deal with each risk:  Reject the risk: Rejecting risk is the head-in-the-sand approach. Some managers tend to ignore difficult challenges with the hope that they will simply disappear. This approach will rarely result in a successful defense against the risk event occurring.  Accept the risk: A common action to take is to accept the stated risk. For example, if the controls necessary to eliminate or mitigate key vulnerabilities are a greater financial burden to an organization than the actual risk impact, then it’s probably a good idea to use the budget dollars in other areas. QHSE office [ www.qhseoffice.com ]
  • 17. USE A RISK TABLE Friday, 30 January 201517  Transfer the risk: An alternative to accepting a higher than reasonable risk when the cost of controls is too high is to purchase insurance to lower the business impact of an incident. This is a common risk management step.  Mitigate the risk: Risk mitigation typically focuses on managing the areas where the organization is most vulnerable. Risk mitigation involves the identification and management of risk mitigating controls. QHSE office [ www.qhseoffice.com ]
  • 18. MONITOR RISKS Friday, 30 January 201518 A best practice in mastering risk assessments is to establish standard metrics for the consequences and outcomes that will drive business decisions. Common metrics are classified as key performance indicators (KPI) and key risk indicators (KRI).  A KPI is part of a measurable objective and helps an organization measure progress towards goals, especially toward difficult to quantify knowledge-based processes. KPI’s are made up of a direction, benchmark, target and time frame. QHSE office [ www.qhseoffice.com ]
  • 19. MONITOR RISKS Friday, 30 January 201519  A KRI measures how risky an activity is. It differs from a KPI in that the KPI is meant as a measure of how well something is being done. A KRI is an indicator of the possibility of a future adverse impact. The idea behind the KRI is to provide a set of agreed indicators, which can range from the simple, such as staff turnover, to the more sophisticated, such as the a complex calculation for measuring operational performance. The behavior of KRIs should signal how well or how badly a firm is managing potentially costly operational hazards such as fraud, legal risk, technology failure and trade settlement errors. QHSE office [ www.qhseoffice.com ]
  • 20. INCREASE SELF ASSESSMENT Friday, 30 January 201520 Using risk self assessment drives the responsibility and accountability of risk management to process owners by reinforcing their responsibility and accountability for the risk areas that they own. Companies embracing risk self-assessment often view it as a cost-effective technique for establishing touch points with the right people, enabling management to communicate as well as educate. An effective risk self-assessment program reports risk assertions from process owners upward in the organization and identifies matters requiring follow-up and possible disclosure. QHSE office [ www.qhseoffice.com ]
  • 21. ACHIEVE RISK CONVERGENCE Friday, 30 January 201521 Risk convergence is the integration of discrete risk assessment information into a unified framework in order to dramatically:  Streamline processes  Increase assurance reliability  Increase information quantity/quality  Decrease operational cost  Contribute directly to better business performance QHSE office [ www.qhseoffice.com ]
  • 22. ACHIEVE RISK CONVERGENCE Friday, 30 January 201522 Risk-based approaches to management hold significant promise. If risks are understood in terms of cause/effect relationships, governance failures and losses should be prevented. If variance in expected business or process performance is viewed from a risk perspective as unmanaged risks, then business performance should improve or at least become less volatile. Risk assessment is the foundation of risk management. Organizing the information produced through risk assessment will allow risk convergence to fulfill its potential. QHSE office [ www.qhseoffice.com ]
  • 23. THOUGHTS Friday, 30 January 201523  To minimize the confusion of varying risk information, risk assessment efforts need to converge.  Risk information can be categorized as root cause, risk event, consequence and downstream effect.  Effective risk assessments force one to ask, “What could go wrong in the future?”  Rejecting risk is the head-in-the-sand approach.  Establish standards for the consequences.  “QHSE office” provide a common point of entry for audit, risk management and compliance owners. QHSE office [ www.qhseoffice.com ]