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Building World Class Brands:
The Essential Principles

                                  :




David B. Srere, Co-President and CEO
Introduction 



Siegel+Gale is a global strategic
branding firm.
Introduction 


Alan Siegel

42 years
42

225 people
225

8 offices


An Omnicom company
Our Promise 


We build world-class brands through
elegantly simple, unexpectedly fresh
strategies, stories and experiences.
Our Core Capabilities



Brand Strategy
Brand Research
Brand Architecture
Verbal + Visual Identity
    +
Naming
Digital Strategy + Design
Customer Experience
Simplification
Our Goal: Help Build the Next Generation of
World Class Brands
           :
“A journey of a 
 thousand miles begins 
 with a single step.”

            + Confucius




             +
The Branding Market is Still Emerging

1980’s: 
                            1990’s – to date: "               Emerging Now: "
Birth of a Market Economy
           The Age of Advertising
           A Shift to Brand Building




+  Evolved from a centrally          +  Mass advertising confused     +  A gradual but noticeable shift
   planned economy
                     with branding
                   towards brand-building

+  Dominated by international        +  Consumer affinity towards      +  Native brands gaining share
   brands and JVs
                      global brands; local brands      locally; looking globally
                                        thriving as OEMs
+  Availability = differentiation
                                    +  Price still leads, but quality,
                                     +  Price = differentiation
         service, and choice are
                                                                         emerging as differentiators
What are the principles of
world class brands?


           ?
Three Essential Principles


1.  Create a compelling story about your organization



2. Tell the story in a compelling way—don’t just show it
                            -


3. Bring the story to life consistently across every touchpoint
   of the organization
Great Brands Tell Compelling Stories
Great Brands Tell Compelling Stories

      Create innovative solutions         Help the world work better
      to the world’s challenges
          through forward thinking
                                          
      




      Improve the lives of the world’s    Enhance people’s lives with
      consumers, now and for              intuitive, simple, elegant
      generations to come
                design
      
                                   




      Help the world run better in            Help people be their best in
      order to create enduring                the moments that matter.
                                              

      prosperity for people everywhere
What makes a compelling story?


                            ?
It answers three key questions:

+  What do I stand for?
                ?
+  How am I different?
                     ?
+  Why should anyone care?
                     ?
It’s based on truth

 It’s based on truth
It’s not just about what your organization does—it’s
about what your organization does for others





                 -
Moving from the “What” to the “So What?”
                   ?




What?                    So what?
Moving from the “What” to the “So What?”
                       ?



From
                         To
A company that manufactures   The company that defines the
computer chips
               future through technology







                                                            20
Developing the Story



Environment                                                                     Audience
Competitors          "                                                          Target segments 
Industry Trends                What is the                         What are 
            "
Market Dynamics                context?
                         the needs?
    Perceptions
                                                                                Needs and Desires




    The Brand Story 
                        What are the
                                             capabilities?
    
    The strategic focus for your
    brand efforts—the one thing
    your brand must accomplish
                       —                     Organization
                                             Vision      "
                                             Culture         "
                                             Structure
A Great Story is Well Told - Not Just Shown
                               –


Visual     :
               Verbal      :
+  Logos and symbols
       +  Personality
                                   
+  Advertising
             +  Tone
       
+  Packaging
               +  Voice
       
                                     
+  Signage
                 +  Narrative
Microsoft
      NEED IMAGE
Branding Priorities


+ Evolve Windows from a commodity people have to use
  to a brand they want to use
     Windows


+ Increase awareness, understanding and relevance


+ Deposition Apple
The Windows Brand Framework
Windows


The Story
       Windows is more compatible with your whole life
                 - at home, work, and play

                 Windows               -

Communication"   Visual Principles:
       Verbal Principles:
Principles
                 Real Life                 Understanding
                 Integrated                Knowledgeable
                 Alive                     Inquiring
                 Clear                     Pragmatic
The Windows Brand Framework
Windows


The Story
       Windows is more compatible with your whole life
                 - at home, work, and play

                 Windows               -

Communication"   Visual Principles:
       Verbal Principles:
Principles
                 Real Life                 Understanding
                 Integrated                Knowledgeable
                 Alive                     Inquiring
                 Clear                     Pragmatic
Applying the Visual Principles


Shoot real Windows users and            Use multiple photographers to           Incorporate products seamlessly 
engage members of their personal        depict diverse settings and             within users’ life stories. 
communities
                            subjects
                               

                                       
                                       Aim to show ethnically and 
Depict the many facets of a hero        Adopt an editorial style for imagery
   culturally diverse groups. 
Windows user at work, play, relaxing
and learning




Brazil Shoot:"                         Moscow Shoot:
                            Beijing Shoot:
Nesters—Santos Family
                 Empty Nesters—Petrov Family
              Transitioners—Min & Jia
The Windows Brand Framework
Windows


The Story
       Windows is more compatible with your whole life
                 - at home, work, and play

                 Windows               -

Communication"   Visual Principles:
       Verbal Principles:
Principles
                 Real Life                 Understanding
                 Integrated                Knowledgeable
                 Alive                     Inquiring
                 Clear                     Pragmatic
Bringing the Voice Principles to Life

Before: “Have to Use”                                 After: “Want to Use”


Windows Live Spaces is a terrific tool for sharing    Why use Windows Live Spaces?
your memories online. It is your virtual home on      For lots of little reasons, Beth Adams takes lots of
the internet for your family and friends to visit!    little pictures. Lots and lots, actually. A gigabyte a
Like any home, we should probably put up a few        day. Beth runs a daycare center, and a few years
photos.                                               ago, she had a brainwave: snap photographs of
Windows Live Photo Gallery gives you the power        the kids being cute and share them with the
to share your photos directly to your Windows         parents.
Live Space for friends and family to see from afar.   Great idea. But just an idea, until she discovered
Unlike many online photo websites; Windows            she could reach out to almost any parent,
Live Spaces even has the ability to directly          anywhere, easily, with Windows Live Spaces.
download an entire photo album! It is easier than     Now, Beth uploads images to her Windows Live
ever to share your photos!                            Space and broadcasts them to parents in a single
                                                      mouse click. She creates downloadable photo
                                                      albums for each classroom. And since nearly
                                                      everyone speaks Windows, she knows that the
                                                      pictures–and the smiles–will come through for
                                                      everyone.
Three Essential Principles


1.  Create a compelling story about your organization



2. Tell the story in a compelling way—don’t just show it
                            -


3. Bring the story to life consistently across every touchpoint
   of the organization
David Srere

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David Srere

  • 1. Building World Class Brands: The Essential Principles : David B. Srere, Co-President and CEO
  • 2. Introduction Siegel+Gale is a global strategic branding firm.
  • 3. Introduction Alan Siegel 42 years 42 225 people 225 8 offices An Omnicom company
  • 4. Our Promise We build world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences.
  • 5. Our Core Capabilities Brand Strategy Brand Research Brand Architecture Verbal + Visual Identity + Naming Digital Strategy + Design Customer Experience Simplification
  • 6. Our Goal: Help Build the Next Generation of World Class Brands :
  • 7. “A journey of a thousand miles begins with a single step.” + Confucius +
  • 8. The Branding Market is Still Emerging 1980’s: 1990’s – to date: " Emerging Now: " Birth of a Market Economy The Age of Advertising A Shift to Brand Building +  Evolved from a centrally +  Mass advertising confused +  A gradual but noticeable shift planned economy with branding towards brand-building +  Dominated by international +  Consumer affinity towards +  Native brands gaining share brands and JVs global brands; local brands locally; looking globally thriving as OEMs +  Availability = differentiation +  Price still leads, but quality, +  Price = differentiation service, and choice are emerging as differentiators
  • 9. What are the principles of world class brands? ?
  • 10. Three Essential Principles 1.  Create a compelling story about your organization 2. Tell the story in a compelling way—don’t just show it - 3. Bring the story to life consistently across every touchpoint of the organization
  • 11. Great Brands Tell Compelling Stories
  • 12. Great Brands Tell Compelling Stories Create innovative solutions Help the world work better to the world’s challenges through forward thinking Improve the lives of the world’s Enhance people’s lives with consumers, now and for intuitive, simple, elegant generations to come design Help the world run better in Help people be their best in order to create enduring the moments that matter. prosperity for people everywhere
  • 13. What makes a compelling story? ?
  • 14. It answers three key questions: +  What do I stand for? ? +  How am I different? ? +  Why should anyone care? ?
  • 15. It’s based on truth It’s based on truth
  • 16. It’s not just about what your organization does—it’s about what your organization does for others -
  • 17. Moving from the “What” to the “So What?” ? What? So what?
  • 18. Moving from the “What” to the “So What?” ? From To A company that manufactures The company that defines the computer chips future through technology 20
  • 19. Developing the Story Environment Audience Competitors " Target segments Industry Trends What is the What are " Market Dynamics context? the needs? Perceptions Needs and Desires The Brand Story What are the capabilities? The strategic focus for your brand efforts—the one thing your brand must accomplish — Organization Vision " Culture " Structure
  • 20. A Great Story is Well Told - Not Just Shown – Visual : Verbal : +  Logos and symbols +  Personality +  Advertising +  Tone +  Packaging +  Voice +  Signage +  Narrative
  • 21.
  • 22.
  • 23.
  • 24. Microsoft NEED IMAGE
  • 25. Branding Priorities + Evolve Windows from a commodity people have to use to a brand they want to use Windows + Increase awareness, understanding and relevance + Deposition Apple
  • 26. The Windows Brand Framework Windows The Story Windows is more compatible with your whole life - at home, work, and play Windows - Communication" Visual Principles: Verbal Principles: Principles Real Life Understanding Integrated Knowledgeable Alive Inquiring Clear Pragmatic
  • 27. The Windows Brand Framework Windows The Story Windows is more compatible with your whole life - at home, work, and play Windows - Communication" Visual Principles: Verbal Principles: Principles Real Life Understanding Integrated Knowledgeable Alive Inquiring Clear Pragmatic
  • 28. Applying the Visual Principles Shoot real Windows users and Use multiple photographers to Incorporate products seamlessly engage members of their personal depict diverse settings and within users’ life stories. communities subjects Aim to show ethnically and Depict the many facets of a hero Adopt an editorial style for imagery culturally diverse groups. Windows user at work, play, relaxing and learning Brazil Shoot:" Moscow Shoot: Beijing Shoot: Nesters—Santos Family Empty Nesters—Petrov Family Transitioners—Min & Jia
  • 29. The Windows Brand Framework Windows The Story Windows is more compatible with your whole life - at home, work, and play Windows - Communication" Visual Principles: Verbal Principles: Principles Real Life Understanding Integrated Knowledgeable Alive Inquiring Clear Pragmatic
  • 30. Bringing the Voice Principles to Life Before: “Have to Use” After: “Want to Use” Windows Live Spaces is a terrific tool for sharing Why use Windows Live Spaces? your memories online. It is your virtual home on For lots of little reasons, Beth Adams takes lots of the internet for your family and friends to visit! little pictures. Lots and lots, actually. A gigabyte a Like any home, we should probably put up a few day. Beth runs a daycare center, and a few years photos. ago, she had a brainwave: snap photographs of Windows Live Photo Gallery gives you the power the kids being cute and share them with the to share your photos directly to your Windows parents. Live Space for friends and family to see from afar. Great idea. But just an idea, until she discovered Unlike many online photo websites; Windows she could reach out to almost any parent, Live Spaces even has the ability to directly anywhere, easily, with Windows Live Spaces. download an entire photo album! It is easier than Now, Beth uploads images to her Windows Live ever to share your photos! Space and broadcasts them to parents in a single mouse click. She creates downloadable photo albums for each classroom. And since nearly everyone speaks Windows, she knows that the pictures–and the smiles–will come through for everyone.
  • 31.
  • 32.
  • 33. Three Essential Principles 1.  Create a compelling story about your organization 2. Tell the story in a compelling way—don’t just show it - 3. Bring the story to life consistently across every touchpoint of the organization