Business Process Managmenet & Intelligent BPM Suites

Business Process Management
&
iBPM Software Suites
Shyju, Sathi Raghavan

Introduction
Hi,
I am Shyju, I made this presentation for
giving you an introduction about
Business Process Management and
Intellignent BPM suites.
I have divided this presentation in two
volumes, the first one is about BPM and
iBPM suites and the second one is
focusing more on integration softwares
like Oracle SOA suite, Oracle Service Bus,
IBM WebSphere ESB and little bit about
IBM WebSphere Message Broker.

Business Process Re-engineering (BPR)
• A business process is a set of logically
related tasks performed to achieve a
defined business outcome
• BPR is focusing on the analysis and design
of workflows and processes within an
organization
• BPR aimed to help organizations
fundamentally rethink how they do their
work in order to dramatically improve
customer survive, cut operational
costs, and become world-class
competitors
• More recently, the concept of Business
Process Management (BPM) has gained
major attention in the corporate world
and can be considered as a successor to
the BPR.

Business Process Management (BPM)
• BPM is a process-centric approach for improving business
performance that combines information technology with governance
methodologies.
• The process can be made more efficient and faster using technologies
like application integration/SOA , Cloud, Mobile etc.
• In between the process flow, human interaction is also required
• BPM attempts to improve processes
continuously. It can therefore be
described as a “process optimization
process”.
• BPM uses cross functional approach. So
the work is automatically moves from
one desk to the next. In software point
of view one application to the other.

Three Pillars of BPM
Process
 Business Process has to be satisfied all the demands of the customer.
People
 People are more apt to bond with techniques they use to support a
process, rather than with the process itself. The stronger the bond, the
greater the commitment
 All the required information has to be input correctly. The approval/rejection
of the request should happen on time. Otherwise the system has to prompt
Technology
 For the completion of one process flow, multiple
software system can be involved.
 The result of merging technologies like
cloud, mobile, large data processing, Application
Integration, SOA
People, Process & Technology

BPM Lifecycle
Process Design
 Process are designed simple and straight forward
as possible
 Good design reduces the number of problems over
the lifetime of the process.
Process Modeling
 During the modeling phase, the process is documented as an activity model
 Business Process Modeling Notation (BPMN) to create graphical Process Models
 Incorporate a Rules Engine to create required business rules
Simulation
 Simulator helps analyze and fine-tune the business process based on
meaningful assumptions without having to actually implement and execute
the process.
Vision, Design, Modeling & Simulation,
Execution, Monitoring and Optimization

BPM Lifecycle ( Contd..)
Execution
Once the simulation is completed it is deployed during
the execution phase of the BPM project.
Monitoring & Manage
The Project Simulation Definition is used to take the
dependency and shared resources across processes in
to account.
 Task and Queue management (Task tray)
 Real-time reporting and status alerts
Optimization
If any problem arises change will be made for optimizing the process. This is
continuous improvement.
 Round-trip analytics and process optimization
 In-Flight process modification
 Key Performance Indicators and SLA reporting

iBPM Software Suites

iBPM Software Suites(BPMS)
 BPM Software Suite is an integrated tool for designing, verifying,
simulating, and operating business processes as well as automating and
improving them.
 By integrating existing applications, pulling relevant data, and connecting
appropriate people, process applications built with BPM suites tend to
overcome the limitations of traditional enterprise systems.
 BPM Suites improves the quality of process by moving information
between enterprise software using technology like SOA
 An intelligent BPM Suite expands the traditional BPMS by adding the new
functionalities such as real-time business analytics, deep complex-event
processing (CEP), social media to support social behavior and
collaboration and expanded technologies to support growing
requirements for mobility.

iBPM Software Suites ( Contd…)
BPMS
 The product takes full advantage of the combination of social, mobile and cloud
 Very good look and feel as well as User Friendly
INUBIT SUITE
 Strong in application integration, more than 70 adapters.
 Native support for popular message-oriented middleware products and major
connectivity standards
BUSINESS PROCESS MANAGER
 Have very elegant and intuitive capabilities for artifact life cycle management.
 Very good simulation capabilities
 IBM Business Process Manager is the successor to WebSphere Process Server.
BUSINESS PROCESS MANAGEMENT SUITE
 Have several integrated capabilities, including complex event processing, business
rules, real-time optimization
 Oracle SOA Suite backbone for application integration (OSB & BPEL – J2ee
Compliance)

iBPM Software Suites ( Contd…)
Technical over view of IBM Business Process Manager and Oracle SOA Suite

iBPM Software Suite
Components & Features

iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling

Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling

BPEL Process Implementation
Model Driven Development Tool

Process Server / Service Engine
 BPEL Process Server / BPEL Process Manager
 Server for executing BPEL
 Process orchestration engine / Service Orchestration
 Follows standards such as BPEL, XML, XSLT, XPath, JMS, JCA
 Runs on top of Application server
 Layers on top of SOA, SCA

SOA & Integration
 Integration Adaptors
 Flexible connectivity infrastructure
 Major connectivity standards
 Closed loop SOA Governance
 Support for popular message-oriented middleware products (WMQ, MSMQ etc.)
 Execution of SOA composite applications through a unified, optimized
infrastructure
ESB
 Reducing the number, size and complexity of interfaces
 Transformation, Routing & Protocol Conversion
 Data enrichment from multiple services

Content Management
 Secure and Organized way of storing Docs, Image, Video etc
 Content Repository
 Quick Content search & filters
 Content Version Control
 Document Generation ( Generate documents from multiple input fields)
 Content Sharing
 Format Conversion, E.g. Doc to PDF, JPG to GIF, AVI to WAV
 Mobile Access
 Content Integration
 Query language support

Event Management
 Event is the occurrence of something in between the process that usually
requires action.
 Event-Driven Architecture(EDA) is a technology for event-enabling your
business process.
 Event-driven architecture can complement service-oriented architecture (SOA)
because services can be activated by triggers fired on incoming events
 Complex Event Processing(CE) helps monitor and analyze trends and
patterns at real-time, empowering enterprises to respond rapidly via automated
or manual alternatives
 The event processing engine is where the event is identified, and the
appropriate reaction is selected and executed.

Transaction Management
 One process workflow can have multiple system interaction. The applications
involved in the process flow are distributed across diverse infrastructure and
they support Distributed Business Transactions, but the transactions prone to
vanish without a trace because of delays, failures, errors etc.
Business Transaction Management (BTM) provides tracking
transactions across SOA.
 BTM supports Real-time tracking of each transactions and it follows
transactions across all infrastructure and applications.

Business Activity Monitoring ( BAM) & Operational Decision
 Activity analytics (Continuous intelligence) is the process of tracking real-time
process performance, create rich reporting dashboards, identify process
bottlenecks, and optimize process efficiency flow (changes in and around
processes)
 Business Activity Monitoring gives business executives and operation managers
real-time information they need to make better business decisions and take
corrective action if the business environment changes.
 The Operational Decision Management tools had more powerful support for
rule management, optimization and simulation technologies, as well as constraint-
based optimization engines that use advanced mathematical techniques to weigh
trade-offs and generate the most effective available decision.

Business Intelligence
 Gaining Business Insight from Business data
 The data can be Historic, Real-time, Structured, Unstructured, Private, Public etc.
Process rule management (Business Rule Engine)
 To guide and implement process agility and ensure compliance
 Create rules that support complex decisions, data transformations, global
constants, and data queries
Mobile
 Stay connected to important processes and tasks from a variety of mobile devices
Social Media
 Social media to incorporate more external data sources, external perspectives
(such as experts and customer voices)
 Social media can enhance and provide more information about the situational
context.

Collaboration Tools
 Remove intra and interdepartmental communication barriers through discussion
forums, dynamic workspaces, and message boards

Boosters
• IBM WebSphere eXtreme Scale - Object Grid – For boosting application
performance using caching. eXtream Scale can be used with WID, WebSphere
Process Server, WebSphere ESB
• Oracle Coherence - Oracle Coherence is a Java-based in memory data grid
designed to improve reliability, scalability and performance
• WebSphere Data Power
• WebSphere Message Broker
• IBM Operational Decision Manager
• IBM Integration Bus
• Oracle Data Integrator
• Oracle Golden gate

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