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1. EMOTIONAL
INTELLIGENC
E

2. Levels of Emotional Intelligence
1. Self-awareness.
Identify your emotions and analyze your reactions.
Try to find out what your emotional triggers are.
Recognize emotional reactions as soon as it
happens. These reactions may manifest physically,
such as changes in your breathing rate, a pressure in
your chest, or muscle tension.
Part of self-awareness is self-confidence. You need to
be aware of your own strengths and weaknesses so
you can be confident in your abilities.

3. 2. Self-regulation.
Practice control over your emotions and recognize
impulses. While it’s perfectly normal to feel negative
emotions like anger or fear, you need to limit the
time you allow yourself to feel them. Take a
proactive approach to managing your emotions by
practicing techniques that will reduce or eliminate
these emotions. Some common practices advocated
by mindset coaches are mediation and deep
breathing exercises.
An important aspect of self-regulation is your ability
to take responsibility for your own actions. Take
ownership of your work and be proactive.

4. 3. Motivation
An emotionally intelligent person is capable of
motivating himself. Strive to improve yourself by
setting concrete goals. You should be able to
tell what your desired outcomes are out of these
goals. Commit to these goals and take action.
Even when you feel negative emotions in times
of disappointment or defeat, see things for what
they are and look for the good in any situation.

5. 4. Empathy
Empathy is more than just putting yourself in the shoes of
others. You need to temporarily put your opinions aside
and try to see things from another person’s perspective.
Practice tolerance and keep an open mind that focuses
on building relationships, instead of proving yourself right
to get your way.
5. Social skills.
This is perhaps the broadest category of emotional
intelligence. Listen before your communicate. Hear the
words and the emotions behind what was communicated
to you, then respond with honesty and sensitivity. Treat
everyone with compassion to build trust.