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The new revision of “Good Supply Practice for Pharmaceutical Products was promulgated in January
22, 2013. This revision contains 187 articles in 4 Chapters. There is a 3-year transition period for
implementation of newly revised GSP. The four chapters are:

        Chapter 1: General Principles
        Chapter 2: Quality Control for Wholesale Drug
        Chapter 3 Quality Control of Retail Drugs
        Chapter 4 Supplementary Provisions

The revision includes new requirement and systems such as

        Supply chain management
        IT-based management (facilities, network environment, database and functions of applied
        software)
        Automatic monitoring of storage temperature and humidity.
        Cold chain management
        Quality risk management, system internal evaluation and equipment validation
        Issuance of invoice for drug procurement and supply
        Shipping order and performance of inspection upon delivery for drugs distributed from
        warehouse
        Consistency among invoice, account and actual goods
        Examination of transportation capabilities/quality assurance and signing of quality assurance
        agreement with suppliers (e.g. 3rd Party Transportation)

Chapter 1: General Principles

        These guidelines are to be implemented by Pharmaceutical operation enterprises and drug
        manufacturing enterprises involved in the storage and transportation of drugs in the process
        of drug sales and distribution. The objectives are to strengthen quality control (QC) in the
        distribution of drugs, regulate drug distribution activities, and ensure safe and effective use
        of drugs by people.

Chapter 2: Quality Control for Wholesale Drug

Section 1: Quality Control System

The aim is identification of overall quality objectives and implementation of requirements
throughout the entire process of pharmaceutical operation. The overall objectives are:

        Performance/analysis of outcomes of internal evaluation for compliance to GSP and
        resulting continuous improvements/sustainable and effective operation of QC systems
        Evaluation, control, communication and verification of risk in quality during drug distribution
        through forecast or review.
        Evaluation and where necessary, site inspection of supplier’s and buyer’s QC system to
        confirm QA capabilities/quality reputation.

Section 2: Organizational Structure and Quality control Responsibilities

This section Describes establishment of organizational structure/positions, qualifications, duties, and
responsibilities, powers (e.g. authority of employee responsible for QC over drug quality issues) and
interrelationships (e.g. responsible person’s daily management and provision of conditions for
effective performance of QC department/personnel for achievement of quality objectives and
compliance with the GSP). Independence of QC department and performance of QC duties only by
QC personnel including but not limited to:

        Verification of legitimacy/changes thereto of drug suppliers, buyers, purchased drugs and
        legal qualification of sales personnel of drug suppliers and procurement personnel of buyers
        Inspection/acceptance of drugs and supervision of QC activities e.g. in procurement, storage,
        preservation, sales, refund and transportation of drugs
        Confirmation/supervision of unqualified drugs
        Investigation, handling, and reporting of drug quality complaints/incidents/inquiry,
        fake/inferior drugs, recalls, and adverse drug reactions
        Organization of validation/qualification/calibration for relevant facilities and equipment
        including IT system
        Investigation/evaluation of QC system and service quality of suppliers and buyers
        Review of transportation conditions and QA capabilities of carriers
        Performance of internal evaluation and risk assessment of QC systems as well as QC
        education/training

Section 3: Staff and Training

This section describes qualification requirements prescribed in relevant laws/regulations and this
GSP.

        Wholesale enterprise employees to include such positions as QC, inspection/acceptance and
        preservation/storage, procurement , employees responsible for storage and transportation
        of drugs under special management and drugs stored in a refrigerator or freezer whose
        qualification/requirements/duties are indicated.
        Requirements for documented pre-employment and continuing training relevant to job
        responsibilities/scope of work (e.g. laws & regulations, professional pharmaceutical
        knowledge and skills, quality control system, responsibilities & position operation
        procedures)
        Employee personal hygiene management system/gowning in such positions as storage and
        transportation shall meet requirements of personal protection and product protection
        (including those with disease that may contaminate the drugs are not to engage in activities
        that are in direct contact with drugs)
        Failing health conditions or failure to meet requirements for positions are not to engage in
        relevant work activities.

Section 4: Quality Control System Documents

This section deals with the document creation/revision, review, approval, archiving, etc. follows
document management operation procedures. QC system to include but not limited to:

        Qualification review for suppliers, buyers and sales personnel of suppliers, as well as
        employees of buyers
        Management of drug procurement, delivery, inspection and acceptance, preservation, sales,
        shipment and transportation
        Requirement for drugs under special management
Management of storage and preservation, verification, and calibration of
        facilities/equipment/IT system
        Implementation of electronic drug supervision – Departments (e.g. QC), responsible person,
        position for QC, procurement, delivery, receipt/shipment inspection/acceptance, storage
        (including records), preservation, sales/returns, transportation, finance, and information
        management/IT system job responsibilities and requirements for operating
        procedures/records/traceability of such processes are described.

Section 5: Facilities and Equipment

This section deals with the requirements of business site/warehouse commensurate with scope of
drug business operation.

Documented site selection, design, layout (including zoning for different operations/purpose),
construction, upgrade and maintenance/cleaning/inspection of warehouse/facilities shall meet the
requirements on drug storage (i.e. reasonable/safe- e.g. security/limited access to avoid theft or
replacement of drugs/mixture of counterfeit drugs, prevent impact of extreme weather conditions,
dedicated storage sites, use of appropriate equipment/automatic monitoring/recording/alarm
devices e.g. for refrigerators/freezers including those for transportation vehicle, etc.) and avoid drug
contamination, cross-contamination, confusion and mistake.

Section 6: Calibration and Verification

The requirements for the performance of verification (pre-use and continuing) and calibration of
facilities/equipment e.g. refrigerator/freezer including those for transportation vehicle and use in a
proper and reasonable manner in accordance with verified parameters and conditions has been
described.

Section 7: IT system

This section deals with the establishment of IT system considering drug quality traceability and meet
conditions for the implementation of electronic drug supervision and meet the following
requirements but not limited to:

        Server and terminal to support the system’s normal operation supported by secured and
        stable network environment, landline Internet access/reliable information platform, local
        area network , and applied software/relevant database including functionality e.g.
        generation, printing and management of pharmaceutical operation business invoice
        Operations (including corporate operation/management) e.g. data entry/editing/saving)
        consistent with the requirements on the scope of authorization, operating procedures and
        management systems to ensure the originality, truthfulness, accuracy, security and
        traceability of data including secured storage and backup

Section 8: Procurement

Procurement activities to include but not limited to the following requirements:

        Confirmation of supplier’s legal eligibility & legitimacy of purchased drugs
        Verification of legal qualification of sales employees of suppliers
        Signed QA Agreements with suppliers (including responsibilities of both parties, and
        www.Rxdrug transportation, and site inspection/evaluation of QC system)
Requirements (including required relevant documentation/record retention) for firsttime
        suppliers, initially handled drugs, drugs under special management involved in procurement
        are identified thereto
        Documentation/evaluation/record retention requirements for procurements of drugs (e.g.
        invoice and required data) and procurement in the event of special situations (e.g. disaster,
        etc.) are identified thereto
        Requires periodic comprehensive quality evaluation for the overall situation of drug
        procurement, drug quality evaluation and supplier quality records, and dynamic follow-up
        management

Section 9: Receiving and Inspection of Goods

The objective of this section it to prevent entry of unqualified drugs via receipt inspection according
to procedures/requirements (including verification of information concerning mode of
transport/conditions       e.g.     temperature/duration,       shipping      order,     representative
sampling/acceptance/rejection, etc.).

Section 10: Storage and Preservation

Requirements for proper storage of drugs to meet the following but not limited to:

        Appropriate temperature and humidity requirements or those prescribed in Pharmacopoeia
        of the People’s Republic of China
        Special storage handling requirements (e.g. color labeling for manual warehouse,
        stacking/placement, protection and shade from light, ventilation, moisture prevention,
        including insect and rat prevention)
        Cleanliness of storage area (including facilities/equipment and limited access into storage
        areas– Preservation of drugs ( e.g. according to warehouse condition, external environment,
        etc.) and storage of questionable drugs under lock/recorded in IT system including
        automatic tracking/control of shelf life of warehoused drugs
        Prevention/protection                 from              contamination              including
        handling/storage/documentation/disposition/preventive measures for suspicious/drugs
        with quality problems
        Periodic inventory/reconciliation of drugs

Section 11: Sales

Drugs are sold legitimate buyers (verified proof documents, identity proof of procurement and
delivery personnel to ensure truthful/legitimate flow of drug sales and issues sales invoice to ensure
consistency among invoice, account, goods and fund and keep records of drug sales having
appropriate information listed thereto

Section 12: Drug Distribution from Warehouse

        Drug distribution from warehouse are verified versus sales record and are
        prohibited/reported to QC department for defects (e.g. damaged, contaminated, leakage,
        labelling defects, expired, other abnormal conditions)
        Verification records (with appropriate information listed thereto) of distribution of drugs
        (including drugs under special management verified according to relevant regulation) are
        established as required
        Consolidated shipment will be labelled as such (on package containers)
Shipping order/ticket of original stamp for drug distribution from warehouse are attached,
        special provisions provided for direct delivery of drugs
        Container/truck loading operations, etc. of refrigerated or drugs stored in freezer are carried
        out under supervision of assigned personnel and meet requirements identified thereto (e.g.
        meeting/inspected for corresponding temperature requirements and transportation
        recorded with appropriate information)
        Conduct code scanning and data uploading for drugs subject to electronic supervision

Section 13: Transportation and Delivery

        Execute transportation operation procedures as required by QC system to ensure drug
        quality and safety (including those drugs under special management)
        Transport vehicles are identified and appropriate for drug packaging, quality attributes and
        control requirements to prevent problems (e.g. damage and contamination) and are
        monitored on real-time basis as appropriate (e.g. for temperature). Emergency plan are
        available/applied (e.g. during equipment failure, abnormal weather) occurring during
        transportation
        Where applicable, entrusted drug transportation entity shall be audited for QA
        capabilities/other relevant information about transport vehicles/meeting prescribed
        requirements for transport facilities and equipment, and a transportation agreement
        generated/record kept (min 5 years) clarifying responsibilities and compliance to transport
        operation procedure/estimated time en-route and other relevant transportation
        information and requirements (e.g. delivery time and address, transport mode,
        shipped/delivered after loading, etc.)
        Transportation security management measures are employed to prevent incidents (e.g.
        theft, loss, counterfeiting)

Section 14: After-sales Management

Includes management (e.g. handling, appropriate notification/reporting, documentation, evaluation,
monitoring, etc.) of returned goods, complaints, recalls, and adverse drug reactions

Chapter 3 Quality Control of Retail Drugs

Section 1 Management Duties

Includes but not limited to:

        Development/implementation of QC system/documents, appropriate operational
        conditions/organizational structure, personnel, facilities and equipment, and IT system
        Responsible persons major responsibilities for quality of drugs sold, corporate day-to-day
        management including provisions of appropriate conditions for effective fulfillment of duties
        for QC department/personnel and compliance with the GSP including but not limited to:
        Review/qualification of suppliers and their sales employees
        Review legitimacy of purchased drugs
        Performance of inspection/acceptance of drugs and oversee QC activities (e.g. drug
        procurement, storage, display and sales)
        Management (e.g. handling, appropriate notification/reporting, documentation, evaluation,
        monitoring, etc.) of drug quality inquiry/information, complaints/incidents, unqualified
        drugs, counterfeit/inferior drugs, and adverse drug reactions, and pharmacological service
        activities
Review/conduct/organize   QC     education/training,  IT     systems    operation
       authority/maintenance of basic QC data, and calibration/verification of measuring
       instruments

Section 2: Personnel Management

       Legal representative/responsible person is a licensed pharmacist – Quality control,
       inspection, acceptance and procurement, and sales personnel possesses qualification
       requirements indicated thereto
       Establish training management system and employees to receive documented relevant pre-
       employment and continuing training as indicated thereto

Section 3: Documentation

       Establish QC documents (e.g. QC systems, job responsibilities, procedures, etc.), properly
       understood/effectively implemented, reviewed and timely revised
       QC system to include but not limited to:
           o Review of suppliers and drug products for procurement
           o Management of drugs under special management/drugs subject to separate
               national management requirements, records and certificates, collection/inquiry of
               quality information, quality incidents/complaints, IT system, electronic drug
               supervision, etc.
           o Clarify responsibilities of corporate responsible persons and other positions
               (including storage and preservation positions/procedures where a warehouse is
               established)
           o Duties of QC and formulation review positions are not performed by personnel of
               other positions on their behalf
           o Drug retail operation procedure to include but not limited to:
           o Procurement, inspection, acceptance and sales of drug products
           o Refrigerated storage of drug products
           o Operation/management of IT system (security/authorization, accuracy, back up,
               etc.)
           o Establishment of relevant records/records retention (minimum 5 years)

Section 4: Facilities and Equipment

       Business location compatible with scope and scale of drug operation, separate from areas
       for drug storage, office work, utility area and other areas and have proper facilities/other
       effective measures in place to prevent the impact of outdoor environment on drug products
       and be spacious, bright, tidy and clean and have business equipment listed thereto
       Establishment of IT system in line with requirements of business operation/QC meeting
       conditions for the implementation of electronic drug supervision
       If retail enterprise has a warehouse, it should meet the requirements and have facilities and
       equipments as described thereto (including special warehouse for traditional Chinese
       medicine preparations and calibration/verification of measuring and monitoring
       instruments/equipment)

Section 5: Procurement, Inspection and Acceptance

       Compliance with relevant Chapter 2 Section 8: Procurement (drug products) of GSP
Conduct/handling        of  drug      product     receipt,   verification/representative
       sampling/inspection/acceptance/rejection/documentation/reporting as per prescribed
       procedures/requirements thereto (ensuring consistency among shipping ticket, account and
       actual goods including drug products under special management and those subject to
       electronic supervision)

Section 6: Display and Storage

       Requires monitoring, control and compliance to room temperatures (business venues)
       Requirement for periodic hygiene inspection and cleanliness of equipment for storage and
       display of drug products including measures (e.g. insect and rat prevention) to prevent
       contamination to drug products
       Display, inspection/reporting/documentation (on display and storage) of drug products shall
       meet requirements as described thereto
       Tracking of drug product shelf life to prevent possible use of expired/near shelf-life drugs
       Compliance to relevant provisions of Chapter 2 Section 10 of the GSP (if retail enterprise has
       established warehouse)

Section 7: Management of Sales

       Requirements for display of Drug Operation License, Business License, Registration
       Certificate of Licensed pharmacists, etc. to visible locations of its business venue
       Compliance to proper identification of sales person/signboard indicating licensed
       pharmacists on duty
       Compliance to requirements for sales of drugs as indicated thereto
       Issuance/documentation of sales invoice with appropriate information and sales record
       Compliance to requirements of retail sale of drug products as identified thereto
       Compliance to requirements/national regulations for drugs under special management and
       drug advertising
       Prohibition of sale of drugs by non-retail enterprise employees
       Required scanning of codes and data upload upon sale for drugs subject to electronic
       supervision

Section 8: After-sales Management

       Other than quality reasons, no drug product refund or replacement after sale
       Requirement for display of supervision hotline of drug administration department at its
       business location, establish a customer feedback book and timely handling of customer
       complaints on drug quality.
       Collection and reporting of adverse drug reactions and after-sales drug product quality
       problems in accordance with national regulation including assisting drug manufacturers for
       recall (e.g. documentation/record and reporting to drug administration department), as
       applicable

Chapter 4 Supplementary Provisions

       Compliance to relevant regulations (drug wholesale or retail)
       GSP prescribes basic requirement on the QC of drug operation.
       Other specific requirements are stipulated by SFDA through appendices (e.g. IT-based
       corporate management, management of drug cold chain logistics, etc.)
Provision of Definitions of terminologies in the GSP
Non-compliance of drug operation enterprise against this GSP is punishable by drug
administration departments in accordance with Article 79 of Drug Administration Law of the
People’s Republic of China

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Gsp china

  • 1. The new revision of “Good Supply Practice for Pharmaceutical Products was promulgated in January 22, 2013. This revision contains 187 articles in 4 Chapters. There is a 3-year transition period for implementation of newly revised GSP. The four chapters are: Chapter 1: General Principles Chapter 2: Quality Control for Wholesale Drug Chapter 3 Quality Control of Retail Drugs Chapter 4 Supplementary Provisions The revision includes new requirement and systems such as Supply chain management IT-based management (facilities, network environment, database and functions of applied software) Automatic monitoring of storage temperature and humidity. Cold chain management Quality risk management, system internal evaluation and equipment validation Issuance of invoice for drug procurement and supply Shipping order and performance of inspection upon delivery for drugs distributed from warehouse Consistency among invoice, account and actual goods Examination of transportation capabilities/quality assurance and signing of quality assurance agreement with suppliers (e.g. 3rd Party Transportation) Chapter 1: General Principles These guidelines are to be implemented by Pharmaceutical operation enterprises and drug manufacturing enterprises involved in the storage and transportation of drugs in the process of drug sales and distribution. The objectives are to strengthen quality control (QC) in the distribution of drugs, regulate drug distribution activities, and ensure safe and effective use of drugs by people. Chapter 2: Quality Control for Wholesale Drug Section 1: Quality Control System The aim is identification of overall quality objectives and implementation of requirements throughout the entire process of pharmaceutical operation. The overall objectives are: Performance/analysis of outcomes of internal evaluation for compliance to GSP and resulting continuous improvements/sustainable and effective operation of QC systems Evaluation, control, communication and verification of risk in quality during drug distribution through forecast or review. Evaluation and where necessary, site inspection of supplier’s and buyer’s QC system to confirm QA capabilities/quality reputation. Section 2: Organizational Structure and Quality control Responsibilities This section Describes establishment of organizational structure/positions, qualifications, duties, and responsibilities, powers (e.g. authority of employee responsible for QC over drug quality issues) and
  • 2. interrelationships (e.g. responsible person’s daily management and provision of conditions for effective performance of QC department/personnel for achievement of quality objectives and compliance with the GSP). Independence of QC department and performance of QC duties only by QC personnel including but not limited to: Verification of legitimacy/changes thereto of drug suppliers, buyers, purchased drugs and legal qualification of sales personnel of drug suppliers and procurement personnel of buyers Inspection/acceptance of drugs and supervision of QC activities e.g. in procurement, storage, preservation, sales, refund and transportation of drugs Confirmation/supervision of unqualified drugs Investigation, handling, and reporting of drug quality complaints/incidents/inquiry, fake/inferior drugs, recalls, and adverse drug reactions Organization of validation/qualification/calibration for relevant facilities and equipment including IT system Investigation/evaluation of QC system and service quality of suppliers and buyers Review of transportation conditions and QA capabilities of carriers Performance of internal evaluation and risk assessment of QC systems as well as QC education/training Section 3: Staff and Training This section describes qualification requirements prescribed in relevant laws/regulations and this GSP. Wholesale enterprise employees to include such positions as QC, inspection/acceptance and preservation/storage, procurement , employees responsible for storage and transportation of drugs under special management and drugs stored in a refrigerator or freezer whose qualification/requirements/duties are indicated. Requirements for documented pre-employment and continuing training relevant to job responsibilities/scope of work (e.g. laws & regulations, professional pharmaceutical knowledge and skills, quality control system, responsibilities & position operation procedures) Employee personal hygiene management system/gowning in such positions as storage and transportation shall meet requirements of personal protection and product protection (including those with disease that may contaminate the drugs are not to engage in activities that are in direct contact with drugs) Failing health conditions or failure to meet requirements for positions are not to engage in relevant work activities. Section 4: Quality Control System Documents This section deals with the document creation/revision, review, approval, archiving, etc. follows document management operation procedures. QC system to include but not limited to: Qualification review for suppliers, buyers and sales personnel of suppliers, as well as employees of buyers Management of drug procurement, delivery, inspection and acceptance, preservation, sales, shipment and transportation Requirement for drugs under special management
  • 3. Management of storage and preservation, verification, and calibration of facilities/equipment/IT system Implementation of electronic drug supervision – Departments (e.g. QC), responsible person, position for QC, procurement, delivery, receipt/shipment inspection/acceptance, storage (including records), preservation, sales/returns, transportation, finance, and information management/IT system job responsibilities and requirements for operating procedures/records/traceability of such processes are described. Section 5: Facilities and Equipment This section deals with the requirements of business site/warehouse commensurate with scope of drug business operation. Documented site selection, design, layout (including zoning for different operations/purpose), construction, upgrade and maintenance/cleaning/inspection of warehouse/facilities shall meet the requirements on drug storage (i.e. reasonable/safe- e.g. security/limited access to avoid theft or replacement of drugs/mixture of counterfeit drugs, prevent impact of extreme weather conditions, dedicated storage sites, use of appropriate equipment/automatic monitoring/recording/alarm devices e.g. for refrigerators/freezers including those for transportation vehicle, etc.) and avoid drug contamination, cross-contamination, confusion and mistake. Section 6: Calibration and Verification The requirements for the performance of verification (pre-use and continuing) and calibration of facilities/equipment e.g. refrigerator/freezer including those for transportation vehicle and use in a proper and reasonable manner in accordance with verified parameters and conditions has been described. Section 7: IT system This section deals with the establishment of IT system considering drug quality traceability and meet conditions for the implementation of electronic drug supervision and meet the following requirements but not limited to: Server and terminal to support the system’s normal operation supported by secured and stable network environment, landline Internet access/reliable information platform, local area network , and applied software/relevant database including functionality e.g. generation, printing and management of pharmaceutical operation business invoice Operations (including corporate operation/management) e.g. data entry/editing/saving) consistent with the requirements on the scope of authorization, operating procedures and management systems to ensure the originality, truthfulness, accuracy, security and traceability of data including secured storage and backup Section 8: Procurement Procurement activities to include but not limited to the following requirements: Confirmation of supplier’s legal eligibility & legitimacy of purchased drugs Verification of legal qualification of sales employees of suppliers Signed QA Agreements with suppliers (including responsibilities of both parties, and www.Rxdrug transportation, and site inspection/evaluation of QC system)
  • 4. Requirements (including required relevant documentation/record retention) for firsttime suppliers, initially handled drugs, drugs under special management involved in procurement are identified thereto Documentation/evaluation/record retention requirements for procurements of drugs (e.g. invoice and required data) and procurement in the event of special situations (e.g. disaster, etc.) are identified thereto Requires periodic comprehensive quality evaluation for the overall situation of drug procurement, drug quality evaluation and supplier quality records, and dynamic follow-up management Section 9: Receiving and Inspection of Goods The objective of this section it to prevent entry of unqualified drugs via receipt inspection according to procedures/requirements (including verification of information concerning mode of transport/conditions e.g. temperature/duration, shipping order, representative sampling/acceptance/rejection, etc.). Section 10: Storage and Preservation Requirements for proper storage of drugs to meet the following but not limited to: Appropriate temperature and humidity requirements or those prescribed in Pharmacopoeia of the People’s Republic of China Special storage handling requirements (e.g. color labeling for manual warehouse, stacking/placement, protection and shade from light, ventilation, moisture prevention, including insect and rat prevention) Cleanliness of storage area (including facilities/equipment and limited access into storage areas– Preservation of drugs ( e.g. according to warehouse condition, external environment, etc.) and storage of questionable drugs under lock/recorded in IT system including automatic tracking/control of shelf life of warehoused drugs Prevention/protection from contamination including handling/storage/documentation/disposition/preventive measures for suspicious/drugs with quality problems Periodic inventory/reconciliation of drugs Section 11: Sales Drugs are sold legitimate buyers (verified proof documents, identity proof of procurement and delivery personnel to ensure truthful/legitimate flow of drug sales and issues sales invoice to ensure consistency among invoice, account, goods and fund and keep records of drug sales having appropriate information listed thereto Section 12: Drug Distribution from Warehouse Drug distribution from warehouse are verified versus sales record and are prohibited/reported to QC department for defects (e.g. damaged, contaminated, leakage, labelling defects, expired, other abnormal conditions) Verification records (with appropriate information listed thereto) of distribution of drugs (including drugs under special management verified according to relevant regulation) are established as required Consolidated shipment will be labelled as such (on package containers)
  • 5. Shipping order/ticket of original stamp for drug distribution from warehouse are attached, special provisions provided for direct delivery of drugs Container/truck loading operations, etc. of refrigerated or drugs stored in freezer are carried out under supervision of assigned personnel and meet requirements identified thereto (e.g. meeting/inspected for corresponding temperature requirements and transportation recorded with appropriate information) Conduct code scanning and data uploading for drugs subject to electronic supervision Section 13: Transportation and Delivery Execute transportation operation procedures as required by QC system to ensure drug quality and safety (including those drugs under special management) Transport vehicles are identified and appropriate for drug packaging, quality attributes and control requirements to prevent problems (e.g. damage and contamination) and are monitored on real-time basis as appropriate (e.g. for temperature). Emergency plan are available/applied (e.g. during equipment failure, abnormal weather) occurring during transportation Where applicable, entrusted drug transportation entity shall be audited for QA capabilities/other relevant information about transport vehicles/meeting prescribed requirements for transport facilities and equipment, and a transportation agreement generated/record kept (min 5 years) clarifying responsibilities and compliance to transport operation procedure/estimated time en-route and other relevant transportation information and requirements (e.g. delivery time and address, transport mode, shipped/delivered after loading, etc.) Transportation security management measures are employed to prevent incidents (e.g. theft, loss, counterfeiting) Section 14: After-sales Management Includes management (e.g. handling, appropriate notification/reporting, documentation, evaluation, monitoring, etc.) of returned goods, complaints, recalls, and adverse drug reactions Chapter 3 Quality Control of Retail Drugs Section 1 Management Duties Includes but not limited to: Development/implementation of QC system/documents, appropriate operational conditions/organizational structure, personnel, facilities and equipment, and IT system Responsible persons major responsibilities for quality of drugs sold, corporate day-to-day management including provisions of appropriate conditions for effective fulfillment of duties for QC department/personnel and compliance with the GSP including but not limited to: Review/qualification of suppliers and their sales employees Review legitimacy of purchased drugs Performance of inspection/acceptance of drugs and oversee QC activities (e.g. drug procurement, storage, display and sales) Management (e.g. handling, appropriate notification/reporting, documentation, evaluation, monitoring, etc.) of drug quality inquiry/information, complaints/incidents, unqualified drugs, counterfeit/inferior drugs, and adverse drug reactions, and pharmacological service activities
  • 6. Review/conduct/organize QC education/training, IT systems operation authority/maintenance of basic QC data, and calibration/verification of measuring instruments Section 2: Personnel Management Legal representative/responsible person is a licensed pharmacist – Quality control, inspection, acceptance and procurement, and sales personnel possesses qualification requirements indicated thereto Establish training management system and employees to receive documented relevant pre- employment and continuing training as indicated thereto Section 3: Documentation Establish QC documents (e.g. QC systems, job responsibilities, procedures, etc.), properly understood/effectively implemented, reviewed and timely revised QC system to include but not limited to: o Review of suppliers and drug products for procurement o Management of drugs under special management/drugs subject to separate national management requirements, records and certificates, collection/inquiry of quality information, quality incidents/complaints, IT system, electronic drug supervision, etc. o Clarify responsibilities of corporate responsible persons and other positions (including storage and preservation positions/procedures where a warehouse is established) o Duties of QC and formulation review positions are not performed by personnel of other positions on their behalf o Drug retail operation procedure to include but not limited to: o Procurement, inspection, acceptance and sales of drug products o Refrigerated storage of drug products o Operation/management of IT system (security/authorization, accuracy, back up, etc.) o Establishment of relevant records/records retention (minimum 5 years) Section 4: Facilities and Equipment Business location compatible with scope and scale of drug operation, separate from areas for drug storage, office work, utility area and other areas and have proper facilities/other effective measures in place to prevent the impact of outdoor environment on drug products and be spacious, bright, tidy and clean and have business equipment listed thereto Establishment of IT system in line with requirements of business operation/QC meeting conditions for the implementation of electronic drug supervision If retail enterprise has a warehouse, it should meet the requirements and have facilities and equipments as described thereto (including special warehouse for traditional Chinese medicine preparations and calibration/verification of measuring and monitoring instruments/equipment) Section 5: Procurement, Inspection and Acceptance Compliance with relevant Chapter 2 Section 8: Procurement (drug products) of GSP
  • 7. Conduct/handling of drug product receipt, verification/representative sampling/inspection/acceptance/rejection/documentation/reporting as per prescribed procedures/requirements thereto (ensuring consistency among shipping ticket, account and actual goods including drug products under special management and those subject to electronic supervision) Section 6: Display and Storage Requires monitoring, control and compliance to room temperatures (business venues) Requirement for periodic hygiene inspection and cleanliness of equipment for storage and display of drug products including measures (e.g. insect and rat prevention) to prevent contamination to drug products Display, inspection/reporting/documentation (on display and storage) of drug products shall meet requirements as described thereto Tracking of drug product shelf life to prevent possible use of expired/near shelf-life drugs Compliance to relevant provisions of Chapter 2 Section 10 of the GSP (if retail enterprise has established warehouse) Section 7: Management of Sales Requirements for display of Drug Operation License, Business License, Registration Certificate of Licensed pharmacists, etc. to visible locations of its business venue Compliance to proper identification of sales person/signboard indicating licensed pharmacists on duty Compliance to requirements for sales of drugs as indicated thereto Issuance/documentation of sales invoice with appropriate information and sales record Compliance to requirements of retail sale of drug products as identified thereto Compliance to requirements/national regulations for drugs under special management and drug advertising Prohibition of sale of drugs by non-retail enterprise employees Required scanning of codes and data upload upon sale for drugs subject to electronic supervision Section 8: After-sales Management Other than quality reasons, no drug product refund or replacement after sale Requirement for display of supervision hotline of drug administration department at its business location, establish a customer feedback book and timely handling of customer complaints on drug quality. Collection and reporting of adverse drug reactions and after-sales drug product quality problems in accordance with national regulation including assisting drug manufacturers for recall (e.g. documentation/record and reporting to drug administration department), as applicable Chapter 4 Supplementary Provisions Compliance to relevant regulations (drug wholesale or retail) GSP prescribes basic requirement on the QC of drug operation. Other specific requirements are stipulated by SFDA through appendices (e.g. IT-based corporate management, management of drug cold chain logistics, etc.)
  • 8. Provision of Definitions of terminologies in the GSP Non-compliance of drug operation enterprise against this GSP is punishable by drug administration departments in accordance with Article 79 of Drug Administration Law of the People’s Republic of China