Shep Hyken

Greater St. Louis Area, MO United States

Customer Service Expert, Keynote Speaker & Best Selling Author

Education

Learn more about Shep Hyken's customer service and experience speaking presentations at: http://www.Hyken.com Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. Shep is the "New York Times" and "Wall Street Journal" bestseller of "The Amazement Revolution," "The Cult of the Customer," "The Loyal Customer," "Moments of Magic and "Amaze Every Customer Every Time." In 2008 Shep was inducted into the National Speakers Association Hall of Fame speaker for lifetime achievement in the professional speaking in...