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Personal and Professional uses of
          Social Media

         brought to you by:
              URock



            October 2, 2012
            Rockland, Maine
Times have changed
What ISN’T NEW….
What young people like to do
• Connecting
• Communicating
• Hanging out
• Flirt
• Get popular
• Express yourself
• Test boundaries

What IS NEW….
• You have an AUDIENCE
• You are a PUBLISHER
• You are NOT always in
  control of what is published
  ABOUT you, or where your
  content is seen
Where do people
find what they need?
People are relying more heavily on
 interactive online media for their
         information via….
http://www.youtube.com/watch?v=3SuNx0UrnEo
Questions get answered.
Recommendations are made.
   Conversations happen.

    Are you part of it?
  How should you use it?
YouTube: 2nd largest search engine
Facebook now has more than

955 million ACTIVE
          users
Facebook: Statistics
   • More than 50% of active users log in each
     day
   • People spend over 700 billion minutes per
     month on Facebook
   • 2.7 billion posts are “liked” or commented
     on each day
   • 250 million photos are shared each day
   • 1 million business page “likes” are
     happening each day – and that is shared
     with all of their friends
Source: Facebook
Social media has changed
our consumption of news
   our communication
       our language
       our behavior
  our shopping habits…

       our lives
Social Media for Personal Use
How social media has changed
           our behavior

• Employer: References? #dontneedem
• Acquaintances can become friends,
  quickly
• Friends can become enemies, quickly
• Be THOUGHTFUL when you post, what
  you post, to whom you post
Facebook
• Do I need to use it? More
  than likely you already are
• Visibility: Privacy Controls
  Facebook provides
  EXCELLENT control of who
  sees your data – utilize lists
  heavily and control
  individual status updates,
  photo albums and more.
  USE THESE!
• News feed and ticker
  functionality – posts can
  easily go BEYOND your
  friends to THEIR friends
• Spotify incorporates your
  musical tastes and listens
“Sooo glad my clients today
can’t tell what a good actress I
am, I was hungover hard, and
        hated them all"
Twitter
Do I need to use it? Great tool
for microblogging, quick posts,
searching and communicating
with a wider audience

Powerful traffic driver to
content and to mobilize
people quickly and organically
(Haiti, Egypt)

Visibility NOT private:
Your posts can be seen by
people searching on
keywords, topics, #hashtags
People are listening – BEYOND
         your friends




        Emma Sullivan, 18 of Kansas
"Just made mean comments at
gov brownback and told him he
sucked, in person #heblowsalot"
Foursquare
Do I need to use it? If
you enjoy showing
businesses that you
frequent them, and if
you’re just a wee bit
competitive, it is a fun
tool to use. Great for
deals or visiting new
areas

Visibility NOT private:
Your posts can be seen
by people searching or
AT the venue
LinkedIn
Do I need to use it? If
you would benefit from
sharing your
background,
establishing your
expertise, getting
references and finding
a job, yes. Be
THOUGHTFUL about
your language

Visibility: Not private
You can be searched on
BEYOND your network
Google+ (G+)
•   Do I need to use it? If you
    enjoy Facebook for the social
    aspect, or Twitter for the
    opportunity to see the news
    and content you should be
    reading, you’ll enjoy G+
•   Visibility: Privacy Controls
    Utilize circles to control who
    sees what content, can add
    public. Neat feature: When
    you share someone elses’
    post, it cautions you if theirs
    had a limited audience
Newer one to watch: Pinterest
Newer one to watch: Instagram
Newer one to watch: Quora
• Quora aggregates
  questions and answers to
  topics and allows users to
  collaborate on them by
  editing questions and
  suggesting edits to other
  users' answers
• Do I need to use it? If you
  want to find quick
  answers to questions on a
  VAST variety of topics, test
  it out, you’ll like it!
Using Social Media to find a job
Using Social Media to find a job
•   Network
•   Build a professional identity
•   Promote yourself
•   Be creative
•   Use your privacy settings!
•   References >> recommendations
Using Social Media to find a job
• LinkedIn = #musthave
• Twitter – Tweetmyjobs.com, use and
  search by hashtags
• YouTube: video resume or not?
• Facebook: build connections
• Pinterest and other networks?
Social Media’s Impact
       on News
Media usage is changing
Consumer Needs
• Time is a precious commodity, they want to
  find information quickly
• They consume media from multiple sources in
  multiple formats, no longer does print dominate
  consumption
• They are increasingly motivated to want to
  contribute to content and see other consumer’s
  points of view
• Print brands remain powerful and trusted
  online and in print
Citizen Journalism
Consumption of News is Changing
• People spend more time consuming news,
  seek quick information online
  • They are less likely to focus on single sources, or be as
    concerned about sources any longer
  • Although they spend more time, it is in several sittings vs.
    leisurely browsing
• Google increases in influence
• Print circulation down internationally
• Readers seek multimedia coverage
Google IS the new newsstand
Then and Now
Industrial Age         Information Age
  Info was:                  Info is:
   Scarce                Abundant
 Expensive                   Cheap
Institutionally          Personally
  oriented                oriented
Designed for            Designed for
consumption             participation
The “New” Information Ecology
• Blurring line between “news” and
  “information”
• Information is “free”
• Information is “at my fingertips”
• Information is available when I want it
• Information is available from multiple
  sources
The “New” Information Ecology
 Volume of
  information
  grows
70% of adults say
they are
overwhelmed by the
amount of news and
information available
today
The Link Economy
Social Media’s Impact
     on Business
The way people shop is changing
• The Internet is the number one tool (by far) when
  looking for a job, house or car
• eBay and Amazon.com have changed the way
  people shop
• When people are looking for information quickly,
  they “google it”
• Yellow Pages books decrease in influence
  significantly
• Traditional media viewed as branding tool
New marketing tactics
Google Juice
Search & Reputation Management
The Web & Mobile have gone LOCAL
  • 1 out of every 5
    searches has local
    intent
  • 1 out of every 3
    mobile searches
    has local intent and
    mobile is up 40%
    from last year

        - For Bing, 53% of mobile searches have local intent
        - On average, 50% of users interested in local mobile
          coupons
Source: Gregg Stuart 15miles
Search Engine Optimization
• SEO = search engine optimization
• Search engines are the primary way
  people find Web sites (and they primarily
    rely on first page of results)
• Nearly 70% of people that research
  online pre-purchase use search*



*Harris Interactive
The key is Reputation Management…




  And you need it now more than EVER!
Some final thoughts
Audience is in control.
Brands will be here,
whether they like it or not
Remember:
You are Branding Yourself
Being a node in a social network
• You are a friend, not an institution
• Your strengths are being an expert, a filter, a
  recommender (linker), and a facilitator
• Your audience is bigger than the available
  evidence provides – lurkers and future
  arrivals are part of the mix
• Your information can have an organic life
  beyond your presentation of it
• You can build communities with your
  material
Being a node in a social network
• You can participate in the Web 2.0 world
• There is a move towards mobility, constant
  connectivity, perpetual contact
• You can ask for feedback
• You can act on/respond to that feedback
• You can create opportunities for interaction
  with and customization of material
• You can facilitate information sharing
Thank you! You survived!
       Questions?
      Shannon Kinney, Dream Local
       shannon@dreamlocal.com
             Twitter: @shannonkin
   Facebook: facebook.com/shannonkinney,
           facebook.com/dreamlocal
            Foursquare: Shannonkin
LinkedIn: www.linkedin.com/in/shannonkinney
    Google+ www.gplus.to/shannonkinney

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University of Maine Rockland: Social Media for personal and business use

  • 1. Personal and Professional uses of Social Media brought to you by: URock October 2, 2012 Rockland, Maine
  • 3. What ISN’T NEW…. What young people like to do • Connecting • Communicating • Hanging out • Flirt • Get popular • Express yourself • Test boundaries What IS NEW…. • You have an AUDIENCE • You are a PUBLISHER • You are NOT always in control of what is published ABOUT you, or where your content is seen
  • 4. Where do people find what they need?
  • 5.
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  • 7. People are relying more heavily on interactive online media for their information via….
  • 9. Questions get answered. Recommendations are made. Conversations happen. Are you part of it? How should you use it?
  • 10. YouTube: 2nd largest search engine
  • 11. Facebook now has more than 955 million ACTIVE users
  • 12. Facebook: Statistics • More than 50% of active users log in each day • People spend over 700 billion minutes per month on Facebook • 2.7 billion posts are “liked” or commented on each day • 250 million photos are shared each day • 1 million business page “likes” are happening each day – and that is shared with all of their friends Source: Facebook
  • 13. Social media has changed our consumption of news our communication our language our behavior our shopping habits… our lives
  • 14. Social Media for Personal Use
  • 15. How social media has changed our behavior • Employer: References? #dontneedem • Acquaintances can become friends, quickly • Friends can become enemies, quickly • Be THOUGHTFUL when you post, what you post, to whom you post
  • 16. Facebook • Do I need to use it? More than likely you already are • Visibility: Privacy Controls Facebook provides EXCELLENT control of who sees your data – utilize lists heavily and control individual status updates, photo albums and more. USE THESE! • News feed and ticker functionality – posts can easily go BEYOND your friends to THEIR friends • Spotify incorporates your musical tastes and listens
  • 17. “Sooo glad my clients today can’t tell what a good actress I am, I was hungover hard, and hated them all"
  • 18. Twitter Do I need to use it? Great tool for microblogging, quick posts, searching and communicating with a wider audience Powerful traffic driver to content and to mobilize people quickly and organically (Haiti, Egypt) Visibility NOT private: Your posts can be seen by people searching on keywords, topics, #hashtags
  • 19. People are listening – BEYOND your friends Emma Sullivan, 18 of Kansas
  • 20. "Just made mean comments at gov brownback and told him he sucked, in person #heblowsalot"
  • 21. Foursquare Do I need to use it? If you enjoy showing businesses that you frequent them, and if you’re just a wee bit competitive, it is a fun tool to use. Great for deals or visiting new areas Visibility NOT private: Your posts can be seen by people searching or AT the venue
  • 22. LinkedIn Do I need to use it? If you would benefit from sharing your background, establishing your expertise, getting references and finding a job, yes. Be THOUGHTFUL about your language Visibility: Not private You can be searched on BEYOND your network
  • 23. Google+ (G+) • Do I need to use it? If you enjoy Facebook for the social aspect, or Twitter for the opportunity to see the news and content you should be reading, you’ll enjoy G+ • Visibility: Privacy Controls Utilize circles to control who sees what content, can add public. Neat feature: When you share someone elses’ post, it cautions you if theirs had a limited audience
  • 24. Newer one to watch: Pinterest
  • 25. Newer one to watch: Instagram
  • 26. Newer one to watch: Quora • Quora aggregates questions and answers to topics and allows users to collaborate on them by editing questions and suggesting edits to other users' answers • Do I need to use it? If you want to find quick answers to questions on a VAST variety of topics, test it out, you’ll like it!
  • 27. Using Social Media to find a job
  • 28. Using Social Media to find a job • Network • Build a professional identity • Promote yourself • Be creative • Use your privacy settings! • References >> recommendations
  • 29. Using Social Media to find a job • LinkedIn = #musthave • Twitter – Tweetmyjobs.com, use and search by hashtags • YouTube: video resume or not? • Facebook: build connections • Pinterest and other networks?
  • 31. Media usage is changing
  • 32. Consumer Needs • Time is a precious commodity, they want to find information quickly • They consume media from multiple sources in multiple formats, no longer does print dominate consumption • They are increasingly motivated to want to contribute to content and see other consumer’s points of view • Print brands remain powerful and trusted online and in print
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  • 37. Consumption of News is Changing • People spend more time consuming news, seek quick information online • They are less likely to focus on single sources, or be as concerned about sources any longer • Although they spend more time, it is in several sittings vs. leisurely browsing • Google increases in influence • Print circulation down internationally • Readers seek multimedia coverage
  • 38. Google IS the new newsstand
  • 39. Then and Now Industrial Age Information Age Info was: Info is: Scarce Abundant Expensive Cheap Institutionally Personally oriented oriented Designed for Designed for consumption participation
  • 40. The “New” Information Ecology • Blurring line between “news” and “information” • Information is “free” • Information is “at my fingertips” • Information is available when I want it • Information is available from multiple sources
  • 41. The “New” Information Ecology Volume of information grows 70% of adults say they are overwhelmed by the amount of news and information available today
  • 43. Social Media’s Impact on Business
  • 44. The way people shop is changing • The Internet is the number one tool (by far) when looking for a job, house or car • eBay and Amazon.com have changed the way people shop • When people are looking for information quickly, they “google it” • Yellow Pages books decrease in influence significantly • Traditional media viewed as branding tool
  • 46.
  • 48. Search & Reputation Management
  • 49. The Web & Mobile have gone LOCAL • 1 out of every 5 searches has local intent • 1 out of every 3 mobile searches has local intent and mobile is up 40% from last year - For Bing, 53% of mobile searches have local intent - On average, 50% of users interested in local mobile coupons Source: Gregg Stuart 15miles
  • 50. Search Engine Optimization • SEO = search engine optimization • Search engines are the primary way people find Web sites (and they primarily rely on first page of results) • Nearly 70% of people that research online pre-purchase use search* *Harris Interactive
  • 51. The key is Reputation Management… And you need it now more than EVER!
  • 53. Audience is in control.
  • 54. Brands will be here, whether they like it or not
  • 56. Being a node in a social network • You are a friend, not an institution • Your strengths are being an expert, a filter, a recommender (linker), and a facilitator • Your audience is bigger than the available evidence provides – lurkers and future arrivals are part of the mix • Your information can have an organic life beyond your presentation of it • You can build communities with your material
  • 57. Being a node in a social network • You can participate in the Web 2.0 world • There is a move towards mobility, constant connectivity, perpetual contact • You can ask for feedback • You can act on/respond to that feedback • You can create opportunities for interaction with and customization of material • You can facilitate information sharing
  • 58. Thank you! You survived! Questions? Shannon Kinney, Dream Local shannon@dreamlocal.com Twitter: @shannonkin Facebook: facebook.com/shannonkinney, facebook.com/dreamlocal Foursquare: Shannonkin LinkedIn: www.linkedin.com/in/shannonkinney Google+ www.gplus.to/shannonkinney