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Module Three: Working with Groups
CHCGROUP403D
PlanandConduct GroupActivities
(c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Groups
Discussion: Why do people form groups?
2 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Dynamics of Groups
What do we mean by group dynamics?
• The atmosphere of a group
• The actions of a group
• The personality type of a group/influenced by the
dominant group within the group
• Ages/attitudes/beliefs/cultures
• Purpose of a group
3 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Structure of Groups
• Formal or informal
• Structured
• Semi structured
• Unstructured
• What happens in each of these types of
groups?
• If someone calls a meeting but doesn’t have
an agenda what kind of meeting would this
be?
4 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Formal Groups
• organisation/agenda in place
• clear roles for each group member
• time frame
• refreshments
• minutes taking/secretary
• distributing minutes
• documented procedure according to
organisational policy
• checking on actions and feedback loop
5 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Formal Meetings
• Formal meetings are typical of the
management of a community service
organisation which is a little larger in size
• Particularly government departments and not
for profit organisations work with this kind of
a meeting format
• These organisations have a high degree of
accountability
6 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Informal Groups
• Group norms established
• Encourage brainstorming
• Activities which help the group bond like
icebreakers
• Refreshments
• Positive feedback
• Equal inclusion of all members
• Ownership of action by all
• Loose time frames/useful ones
7 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Group Leadership
Kurt Lewin's Leadership styles
Kurt Lewin and colleagues identified four
leadership styles
• Dictator
• Autocratic
• Participative
• Laissez Faire
8 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Dictator Leaders
• A leader who uses fear and threats to get the
job done. Dictator leadership has similarities
with a leader who uses an autocratic style of
leadership, as this style of leader also makes
all the decisions
9 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Autocratic or Authoritarian Leaders
• Under the autocratic leadership styles, all
decision-making powers are centralised in the
leader, as mentioned previously such leaders are
dictators
• They do not entertain any suggestions or
initiatives from subordinates. The autocratic
management has been successful as it provides
strong motivation to the manager. It permits
quick decision-making as only one person
decides for the whole group, and keeps it to
themselves until they feel it is needed by the rest
of the group.
• An autocratic leader does not trust anybody
10 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Participative or Democratic Leaders
• The democratic leadership style favours
decision-making by the group, so a leader
would give instruction after consulting the
group
• They can win the cooperation of the group
and can motivate members effectively and
positively.
• The decisions of the democratic leader are not
unilateral, as with the autocrat, because they
arise from consultation and participation from
the group members.
11 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Laissez Faire or Free Rein Leaders
• A free rein leader does not lead, but leaves the
group entirely to itself; such a leader allows
maximum freedom to the group
• They are given a freehand in deciding their
own policies and methods. Free rein
leadership style is considered better than the
authoritarian style, however it may be
considered not as effective as the democratic
style
12 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Group Leadership cont.
The type of leadership styles that organisations have
and individuals may demonstrate vary
• The authoritarian leadership style, for example, is
approved in periods of crisis but fails to win the
"hearts and minds" of their followers in the day-to-
day management.
• The democratic leadership style can be effective in
situations that require consensus building; and finally,
• The laissez faire leadership style is appreciated by
the degree of freedom it provides, but as the leader
does not "take charge" they can be perceived as a
failure in protracted or thorny organisational
problems
13 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Effective Communication Strategies
What constitutes effective communication in a
group setting?
Ability to listen
Allowing others to speak and express their opinions
Drawing out other people to help them express
themselves
Keeping to the point
Involving all group participants on an equal level
Non-offensive language
Style of speech
Respectful attitudes
14 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Organisational Communication
• Staff meetings
• Emails
• Memos
• Notice boards
• Intranet
• Log book/day books
• Informal discussions
• Hand over information
15 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Organisation and Community
Resources
• Groups are dependent on the organisation and
community resources
• In the largest sense unless a community has
transport, people may not be able to get
together at all
• Group success may be dependent on materials
for example for art therapy would need
painting equipment, paper and pen,
computers, appropriate venue
16 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Stages of Group Development
Bruce W. Tuckman proposed a theory of group
development known as:
1. Forming – formation of the group, getting together
2. Storming – brainstorming ideas
3. Norming – normalising processes and tasks
4. Performing – putting it into action
5. Adjourning/mourning – closure of group
17 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
Supporting Group Activities
• How would you support activities for both
formal and informal groups?
• What might you need?
18 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012

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Ppt chcgroup403 d working with groups v 22.3.13

  • 1. Module Three: Working with Groups CHCGROUP403D PlanandConduct GroupActivities (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 2. Groups Discussion: Why do people form groups? 2 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 3. Dynamics of Groups What do we mean by group dynamics? • The atmosphere of a group • The actions of a group • The personality type of a group/influenced by the dominant group within the group • Ages/attitudes/beliefs/cultures • Purpose of a group 3 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 4. Structure of Groups • Formal or informal • Structured • Semi structured • Unstructured • What happens in each of these types of groups? • If someone calls a meeting but doesn’t have an agenda what kind of meeting would this be? 4 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 5. Formal Groups • organisation/agenda in place • clear roles for each group member • time frame • refreshments • minutes taking/secretary • distributing minutes • documented procedure according to organisational policy • checking on actions and feedback loop 5 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 6. Formal Meetings • Formal meetings are typical of the management of a community service organisation which is a little larger in size • Particularly government departments and not for profit organisations work with this kind of a meeting format • These organisations have a high degree of accountability 6 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 7. Informal Groups • Group norms established • Encourage brainstorming • Activities which help the group bond like icebreakers • Refreshments • Positive feedback • Equal inclusion of all members • Ownership of action by all • Loose time frames/useful ones 7 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 8. Group Leadership Kurt Lewin's Leadership styles Kurt Lewin and colleagues identified four leadership styles • Dictator • Autocratic • Participative • Laissez Faire 8 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 9. Dictator Leaders • A leader who uses fear and threats to get the job done. Dictator leadership has similarities with a leader who uses an autocratic style of leadership, as this style of leader also makes all the decisions 9 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 10. Autocratic or Authoritarian Leaders • Under the autocratic leadership styles, all decision-making powers are centralised in the leader, as mentioned previously such leaders are dictators • They do not entertain any suggestions or initiatives from subordinates. The autocratic management has been successful as it provides strong motivation to the manager. It permits quick decision-making as only one person decides for the whole group, and keeps it to themselves until they feel it is needed by the rest of the group. • An autocratic leader does not trust anybody 10 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 11. Participative or Democratic Leaders • The democratic leadership style favours decision-making by the group, so a leader would give instruction after consulting the group • They can win the cooperation of the group and can motivate members effectively and positively. • The decisions of the democratic leader are not unilateral, as with the autocrat, because they arise from consultation and participation from the group members. 11 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 12. Laissez Faire or Free Rein Leaders • A free rein leader does not lead, but leaves the group entirely to itself; such a leader allows maximum freedom to the group • They are given a freehand in deciding their own policies and methods. Free rein leadership style is considered better than the authoritarian style, however it may be considered not as effective as the democratic style 12 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 13. Group Leadership cont. The type of leadership styles that organisations have and individuals may demonstrate vary • The authoritarian leadership style, for example, is approved in periods of crisis but fails to win the "hearts and minds" of their followers in the day-to- day management. • The democratic leadership style can be effective in situations that require consensus building; and finally, • The laissez faire leadership style is appreciated by the degree of freedom it provides, but as the leader does not "take charge" they can be perceived as a failure in protracted or thorny organisational problems 13 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 14. Effective Communication Strategies What constitutes effective communication in a group setting? Ability to listen Allowing others to speak and express their opinions Drawing out other people to help them express themselves Keeping to the point Involving all group participants on an equal level Non-offensive language Style of speech Respectful attitudes 14 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 15. Organisational Communication • Staff meetings • Emails • Memos • Notice boards • Intranet • Log book/day books • Informal discussions • Hand over information 15 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 16. Organisation and Community Resources • Groups are dependent on the organisation and community resources • In the largest sense unless a community has transport, people may not be able to get together at all • Group success may be dependent on materials for example for art therapy would need painting equipment, paper and pen, computers, appropriate venue 16 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 17. Stages of Group Development Bruce W. Tuckman proposed a theory of group development known as: 1. Forming – formation of the group, getting together 2. Storming – brainstorming ideas 3. Norming – normalising processes and tasks 4. Performing – putting it into action 5. Adjourning/mourning – closure of group 17 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012
  • 18. Supporting Group Activities • How would you support activities for both formal and informal groups? • What might you need? 18 (c) Copyright CTA CHCGROUP403D, MODULE 3 Version 1 Date: 07/12/2012