SlideShare uma empresa Scribd logo
1 de 59
A Business Plan Presented to
Ms . Miramar M. Serrion
SECTION I
The Sweetbits comes in different flavors; our
delights are very tasty and affordable to all buyers.
Mostly our targets are persons who have a low budget
and assures them that they can afford our delights. We
are very confident enough that our customers will be
satisfied and fell the urge to eat more of our delights
because of its very tasty flavors. We will raise revenues
through the efforts of our hardworking sellers and to
people who really craves for it and also selling it with
proper etiquette.
BUSINESS CONCEPT
To make sure our customers will appreciate our delights
the Sweetbits Company goes to a process of well manufacturing,
our product is genuinely made from a series hardwork and
ensures that our ingredients is on top quality.
To ensure comfortable profits we will do in our power to hold it
properly and to use it with proper manner. The cost of the product
will be managed according to the needs making the product.
SECTION I
Vision
By the year 2025 the Sweetbits Corporation
will be a globally competitive sweets
company. And will be one of the major
product producers in the world market. We
will also establishing companies and factories
in the world, to get connected around the
people around the globe and giving them the
chance to taste our delights
Mission
To make people stress free
from our product and to make
our buyers happy and satisfied.
To make the world a sweet
place
Goals:
 To earn honest profits
 To provide customers the satisfactory
level of our product
 To make Sweetbits an outstanding and
rewarding company
 To make a strong market
 To compete in other companies
In the case of SWEETBITS
COMPANY,
The Key Result Areas (KRA)
for each of the objectives
are as follows:
OBJECTIVES
• To earn honest profits
• To provide customers with quality sweets
• To make Sweetbits an outstanding and rewarding
company
• To make a strong market.
• To compete along companies.
KEY RESULT AREAS
 Boosted companies self-esteem
 Be trusted by buyer/customers
 Discipline on workers
 Honest team on the business
 Have growth in sales
 Make customers happy
 Recognition and Awards given
 High survey rating
 Benefits and compensation on employees
 Twice as many applicants
 Competing company
 Established markets in major countries
 A large share in the market
 Profits are coming strong
 Being one of the most trusted Sweets
producers.
 Well known company
 Demands are raising every month
SECTION II
Executive
Summary
Our business aims to provide world class
quality of sweets to our customer/buyers;
we plan to succeed in every part of our
business. Our products are surely made
from high quality ingredients. We aim to
provide sweets craving customers with the
satisfactory level they need. These sweets
come from a unique way. These sweets are
varied from the best and keeps on
improving each day.
We have partners from all around the world;
we have a professional team in improving our
business. We ensure all our efforts are
counted by the end of every month. We have
honest and worthy partners to help ensure
your investments in us.
Our enterprise organizational strategies are
just being “Honest” to customers and product
providers. So in that way we will build strong
relationship to our valued customers and
product providers. We have the capabilities to
storm every taste bud in this world. We can
make quality sweet food products that
customers will love.
Our technology providers provide us with
amazing techs that make our business faster
and reliable. We have experts that help us in
making our products high end and qualified to
the markets.
We have trusted suppliers and have major
services providers that helps incase our
products will be jeopardize they will make our
business smooth running.
In this case our business complied with all the
regulatory commissions passed the entire safety
test and a responsible company.
The flow of our business will begin in the
provider. It will respond to the new trend of our
company. Our insights are purely advance and
amazing so that we can make things happier to
our buyers.
SECTION III
Business
Proponents
• UNILIVER
• NESTLE
• DUNKIN DONUTS
• McDonalds
• D’ADAONE Resto and Bar
• San Miguel Corporation
SUPPORTING
COMPANIES
These companies supported us to
make our business successful. They
provided us with advance techs,
resources and suppliers. The
supporting companies are well-
equipped with the most advance
technology. They have
experts/professionals to help us grow
our business.
 Resource Mobilizers, the resource mobilizers will be composed of
the members of the enterprise, the reliable investors, and the co-
partners that have been verified to be “supportive” of the enterprise.
 Technology Providers, the technology providers will be composed
of mainly those that has been analyzed as the best among their
peers in their respective specialization. They will foresee all the
necessary technology of the services from the start until its full
completion.
 Governance and Top Management, this will naturally encompass
the top management and officials of the enterprise. Thus, it will be
composed of the owner, president, board of investors, and the
manager to foresee the process and the services given by the
enterprise.
 Operating and Support Team, this will most likely be composed
of the workers working along the business. They are the frontlines
of the business because they will be the people who will handle the
customers face to face in order for the enterprise to serve its
purpose and to give the utmost customer satisfaction the business
can procure.
SECTION IV
Target Customers and Main
Value Proposition
Our target customers are
people who have a low
budget and has a great taste
of sweets or mostly
STUDENTS.
TARGET CUSTOMERS
Main Value Propositions
 We will focus on the quality and the tastiness of our
product. And on affordable prices. We can make
people stress free on our tasty delight.
 Our HONEST and HARDWORKING staffs will make
sure our product will be served with passion and
hardwork.
 We will focus on establishing different flagship
establishments around the globe to go get connected
to people and make them satisfied and full of love.
 Customer service, Quality experience, Honesty, Calm
and Relaxing atmosphere, and Affordable price. This
will be our key to success to ensure that our business
will have a profitable future.
Financial Forecast
Monday Tuesday Wednesday Thursday Friday Total
Projected
Expenses
464 0 0 0 0 464
Projected
Income
200 200 200 200 200 1000
Projected
Profit
100 100 100 100 100 500
Projected
Net.
Profit
(loss)
464 0 0 0 0 464
The SweetBits Entrepreneurs Financial Forecast within one week (in
Php).
*Note: As you can see on the Financial Forecast, our profit is greater than the
expenses.
Whenever there are financial contingencies, we have back up plans prepared
so that our business will not collapse along the way, example if our product will not
be consumed in a day we refrigerate it again right away to keep it from spoiling
Product and
Service Offering
The SweetBits will carry a variety of quality products that
will enable us to provide full service delivery to ice candy
stalls and stores. Our underlying philosophy in selecting
products is to choose lines that will bring consistent quality,
competitive prices, and product satisfaction to our
customers. We have personally researched and sampled
each of the following products that we offer to ensure the
quality we guarantee.
At SweetBits there are a lot of products that we will offer
for sales to our customers. We will retail a broad range of
products to our customers, from a variety of sweeties and
chocolates to a whole lot. We will get the supply of our
products from manufacturers within the country and from
other countries.
Our ultimate goal in the industry is to make
considerable profits, and we will achieve this goal
by conforming to all that is permitted under the
law of our country. The following are products
that we will offer in our ice candy store and stalls
around the country.
• Chocolates and caramels
• Milk chocolates
• Nissin Wafers
• Superstix wafer sticks (chocolate)
At this time, the majority of these products are only
available to customers through wholesale vendors such as
Cash and Carry retail outlets - therefore it is the
customer's responsibility to acquire these products by their
own means.
The SweetBits will make these same products available
through our high quality, full service delivery bringing these
products directly to them at a competitive price.
An important component of our business is not just our
products, but our service. In addition to our full service
delivery, the following are other important service elements
that we will offer to our customers:
 Ideas to help our customers increase sales through
menu development, creative promotions, co-op
advertising, and much more.
 Custom designed marketing material such as printed
banners, promotional posters, punch cards, pre-
purchased beverage cards, reader boards, etc.
 Distribute a monthly newsletter featuring the latest
trends, new industry equipment, breaking trade
news, promotional ideas, new creative recipes, and
upcoming events.
 Samples of the latest product releases - with eye-
catching point-of-sale to advertise new items to the
end consumer.
 Routine equipment maintenance and training.
SECTION VI
Enterprise Strategy and
Enterprise Delivery System
We carried out a market feasibility
study before choosing a location for
our business. This feasibility study
has provided us with sufficient
information to help us structure our
business sales and marketing
strategies.
 We will start by opening our business in a grand
style to attract the attention of our target
customers.
 We will send introductory letters, together with our
colored brochures, to various family units and
organizations within the state.
 We will establish loyalty programs to reward loyal
and regular customers.
 We will advertise our business by using flyers and
radio stations
 We will create online presence for our business on
social media such as LinkedIn, Google+,
Facebook, etc.
 We will establish a working website for our
businesss.
The unique aspects of our business include
individual product selection, quality
assurance, and high-quality full service
distribution. Our strategy is to focus 100% of
our efforts on the market. By focusing all of
our effort and energy on this particular area,
we expect to quickly develop and maintain a
leadership position. The SweetBits key
personnel will stay in contact with our
customers, and will be able to respond to
changes in this market much faster than our
competitors.
The SweetBits will offer the best, most highly
personalized service in the marketplace. Being
a small, owner-operated company, we intend to
use this to our advantage to be absolutely
certain that every one of our customers receive
excellent service. We will go out of our way to
make sure that our customers know that they
truly matter to us. Sales reps and in-house
personnel who deal with customers will be
carefully trained and given wide latitude for
insuring that customers are always satisfied.
Our basic marketing strategy is to work with
customers on a one-to-one basis to ensure their
supply needs are being met and help develop
unique marketing programs for each of them. We
intend to prioritize customer service and make it a
key component of our marketing programs. We
believe that providing our customers with what they
want, when and how they want it, is the key to
repeat business and positive word-of-mouth
advertising. Because we want to develop close
working relationships with our customers, we want
to establish accounts in a personable way as
possible. It is for this reason that we will
overwhelmingly emphasize in-person sales calls to
build accounts.
We will closely integrate all of our marketing
and sales efforts to project a consistent image
of our company and a consistent positioning
of our products and services. We will build
this image around our name SweetBits and
emphasize to customers the high-quality
service that is behind this name.
To support our marketing initiatives and
product knowledge, we will attend as many
area conventions and trade shows as
possible to ensure we are offering the most
up-to-date market trend information.
SECTION VII
Environmental and
Regulatory
Compliance
The Environmental Protection Agency (EPA) has put the
following acts in place to oversee and regulate the impact that
businesses have on the environment:
 the Clean Air Act
 the Clean Water Act
 the Safe Drinking Water Act
 the Resource Conservation and Recovery Act
 the Emergency Planning and Community Right-to-Know Act
 the Pollution Prevention Act
 the Toxic Substance Control Act.
Each of the above acts has specific regulations
and requirements that businesses must follow,
and a review of each is important for all small
business owners. However, the EPA’s regulations
are often difficult to understand if not broken
down into simpler terms and practical
applications.
For that reason, many small business advocacy
groups have lobbied to create laws and
restrictions to protect small businesses while
continuing to regulate their impact on the
environment.
The Regulatory Flexibility Act (RFA) and
the Small Business Regulatory
Enforcement Fairness Act (SBREFA) were
both enacted to provide small businesses
with the flexibility and clarification
necessary to comply with government
standards. As a small business, it is helpful
to understand these acts and the rights
that they provide.
Primary aspects of the acts are:
 Subtitle A — Regulatory Compliance Simplification. Requires the
agency to publish Small Entity Compliance Guides written in plain
language that explain the actions a small entity must take to comply
with a rule or group of rules.
 Subtitle B — Regulatory Enforcement Reforms. Requires the agency
to support the rights of small entities in enforcement actions,
specifically providing for the reduction, and in certain cases, the waiver
of civil penalties for violations by small entities.
 Subtitle C — Equal Access to Justice. Provides small businesses with
expanded authority to go to court to be awarded attorneys’ fees and
costs when the agency is found to have been excessive in enforcement
of federal regulations.
 Subtitle D — Regulatory Flexibility Act Amendments. Provides small
entities with expanded opportunities to participate in the development
of certain regulations.
 Subtitle E — Congressional Review of Agency Rulemaking. The
agency generally must provide Congress and the General Accounting
Office with copies of all final rules and supporting analyses. Congress
may decide not to allow a rule to take effect.
In summary, a small business is offered
the means by which to easily understand
the regulations, waivers and court help
when appropriate, as well as the
opportunity to participate in the creation
and approval of regulations.
In addition, the government has set up
helpful Compliance Assistance Centers to
aid small business owners in
understanding and complying with the
regulations that pertain to their particular
industry
SECTION VIII
Capital Structure
Based on our overall expenses, we will first make
sure that we can get our money back from selling our
product and then think of how much we should gain
as profit. In one pack of chocolate powder there are
200 pieces of ice candy. We will sell it for 5 pesos for
it is what we think that it would be enough for the
students to buy. If we calculate this, the money we
will get is 1000 pesos and when distributed to all 8
members, each members will get 125 pesos with 200
pesos as profit. Favorably, we can get back our
capital and gain profit. Since we don’t have any
financial backers and business financers we get the
money all to ourselves.
SECTION IX
Marketing Plan
Marketing Objectives
Every business plan needs a section that
contains marketing objectives. This is the
spot in the business plan where a small
business owner details how he will plan to
market his new venture and illustrates why
the business is a solid choice. Without proper
marketing objectives, finding funding for a
business venture may be nearly impossible.
This is where SMART goals come into play.
SMART means that marketing objectives
must be S-Specific, M-Measurable, A-
Attainable, R-Realistic, and T-Time bound.
Objectives:
.To sell our products in Naval
State University
.To increase revenue and
profitability
.To increase market share
.To inspire other people
.To return money
Market Description
Our market contains the characteristics of
product or service. The strategies that are
being applied to reach our goals. The
locations where we have our target in this
school at Naval State University. We think
and describe the personality traits of our
market in this school and what do they need
more specially in our product. The
characteristic of consumer, if they will buy or
use product or services. And lastly to have an
opportunity to sell our product as one of the
delicious ice candy we have ever made.
Product Strategy
All great start with a clear strategy that is
customer and market –driven.. Strategy not
only ensures that you work on what matters.
It is also essential so that you can
communicate to your team. Our product is
good for the consumer specially in hot
weathers. We have our ingredients chocolate
powder, four angel condensada, a pack of
sugar and a powder of milk. By that the
consumer will probably buy our product.
Price Strategy
Price is an important consideration for
many buyers, and must therefore be
given appropriate attention by the
entrepreneur. In order for us to increase
our sales, we decided to sell this
product PHP 5.00 peso each.
Promotion Strategy
Relationships are the key to success in the distribution business. Personal selling
will remain our most important means of promotion. In addition to personal selling,
The SweetBits has identified several other means of advertising and publicity.
The SweetBits will send news releases to local media and press, as well as trade
magazines to try to get product and company feature coverage in front of the eyes
of our customers - as well as the end consumer. We will also produce a few generic
press releases about the products we are distributing for our customers to use
toward publicity coverage for their businesses in local publications such as the
Spokesman, The Inlander and Local Planet.
Third, we shall have a monthly newsletter for current of potential customers. This
newsletter will highlight new and current trends in the industry, upcoming
conventions and trade shows, offer promotions and special deals, as well as
provide new recipes, fun tips and other information that can be used in their
business. We will also highlight not just our products, but also display ideas and
success stories of other business in the industry. As a more straight forward
advertising effort, The (name of product or store) will feature an advertisement in
the Yellow Pages, frequent ads in the Spokesman Review, the Inlander, and the
Local Planet, as well as participation in networking, local trade shows, and personal
word-of-mouth advertising.
SECTION X
Production and Operational
Plan
 Production Objectives
To sell out products at the affordable price for the customers.
 Product Preparation Process
In our group we made our own product and bought the ingredients that
we need in the supermarket. We contribute 60 pesos in order for us to
buy the ingredients for our product that would last for 5 days. Also we
bought wafer and super stick for our another product to sell.
 Production Flow Chart
BUYING THE INGREDIENTS → PREPARATION OF THE
INGREDIENTS AND MATERIALS TO BE USED→ MIXING ALL THE
INGREDIENTS IN A CONTAINER WITH WATER→ PACKING STAGE→
PUT THE PRODUCT IN THE REFRIGERATOR WITH IN 12
HOURS→PUT THE PRODUCT IN STYRO FOAM→ READY TO SELL
SECTION XI
Organizational Plan
Organizational Objectives
To Improve
To Prosper
And To produce high quality
Products
Caren C. Fernan
Market Adviser
Alizza May A. Ampong
Manager
Joann Atok
Market Advertiser
Janice Salidaga
Salesperson
Marielle Empleo
Treasurer
Catherine Pecajas
Salesperson
John Wayne G. Coles
Market Adviser
Dannielle Ann Eamiguel
Market Adviser
ORGANIZATIONAL CHART
SECTION XII
Financial Plan
After deciding that our product will be ice candy, we
estimated that one pack of chocolate powder cost
two-hundred ten pesos, can make a two-hundred fifty
pieces of ice candy and each ice candy worth five
pesos. The other expenses will be sugar worth
twenty pesos, four pieces of angel condensada worth
one hundred fifty-four pesos, two pack of ice candy
wrapper worth thirty pesos, and estimated
transportation worth fifty pesos. So, overall expenses
will be four hundred sixty-four pesos to start our
business. All eight of us would give a capital of sixty
pesos in order to reach that amount. Finally, the extra
amount will be use for any further expenses possible.
Financial Objectives
 Revenue Growth
 Sustainability
 Return on Investments
Conclusion
Therefore, we conclude that the business plan is
essential to whoever desires to enter the business world.
The strategies are based on it. It means that the whole
business and the whole progress depends on how well the
business plan is being made and clarified.
Competing for the consumer is a never ending challenge that
SweetBits Company continually faces. This is due to the
uniqueness and competitiveness of each individual market,
for they have different approaches and because of different
consumer behavior. Selling ice candy is one of the best
markets in the world yet even they cannot always predict
consumer behavior. They have the technology tenacity, skills
and experience to achieve and surpass these sails levels in
about 200 pesos per day.
Recommendation
Taking into account the result of our business
served as the basis for the improvements of
costumer’s service strategy. To strengthen its
service to the costumer. Despite of the fact that the
result is categorized to the extent of being often,
there is a room for improvements. The
entrepreneur should innovate to create more
costumers value and satisfaction.
Therefore, the researcher recommends
further study towards corporate social responsibility
in all kinds of business establishment.
Documentation
BUSINESS PLAN " SWEETBITS COMPANY"

Mais conteúdo relacionado

Mais procurados

Feasibility Study- Bakery
Feasibility Study- BakeryFeasibility Study- Bakery
Feasibility Study- Bakery
sakurashu28
 
Buble tea marketing plan
Buble tea marketing planBuble tea marketing plan
Buble tea marketing plan
ziyamelik
 

Mais procurados (20)

Tapioca shake project
Tapioca shake projectTapioca shake project
Tapioca shake project
 
Chapter 1 thesis Customer Satisfaction
Chapter 1 thesis Customer SatisfactionChapter 1 thesis Customer Satisfaction
Chapter 1 thesis Customer Satisfaction
 
business proposal for sunshine bakery
business proposal for sunshine bakerybusiness proposal for sunshine bakery
business proposal for sunshine bakery
 
Feasibility Study- Bakery
Feasibility Study- BakeryFeasibility Study- Bakery
Feasibility Study- Bakery
 
Sample business plan (food & beverage)
Sample business plan (food & beverage)Sample business plan (food & beverage)
Sample business plan (food & beverage)
 
Business plan
Business planBusiness plan
Business plan
 
Feasibility Study (Veggie Bread)
Feasibility Study (Veggie Bread)Feasibility Study (Veggie Bread)
Feasibility Study (Veggie Bread)
 
Marketing aspects of Feasibility Study
Marketing aspects of Feasibility StudyMarketing aspects of Feasibility Study
Marketing aspects of Feasibility Study
 
Coffee bar marketing plan
Coffee bar marketing planCoffee bar marketing plan
Coffee bar marketing plan
 
Feasibility study 2014
Feasibility study 2014Feasibility study 2014
Feasibility study 2014
 
Start-up Business Plan - Bakery
Start-up Business Plan - BakeryStart-up Business Plan - Bakery
Start-up Business Plan - Bakery
 
Tapioca shake project
Tapioca shake projectTapioca shake project
Tapioca shake project
 
Fresin fries business plan
Fresin fries business planFresin fries business plan
Fresin fries business plan
 
Smoothie and juice bar business plan
Smoothie and juice bar business planSmoothie and juice bar business plan
Smoothie and juice bar business plan
 
Marketing plan PDF report
Marketing plan PDF reportMarketing plan PDF report
Marketing plan PDF report
 
Turon
TuronTuron
Turon
 
example of product proposal
example of product proposalexample of product proposal
example of product proposal
 
Buble tea marketing plan
Buble tea marketing planBuble tea marketing plan
Buble tea marketing plan
 
feasibility study Chapter 4
feasibility study Chapter 4feasibility study Chapter 4
feasibility study Chapter 4
 
Coffee shop
Coffee shopCoffee shop
Coffee shop
 

Semelhante a BUSINESS PLAN " SWEETBITS COMPANY"

wedding cake project
wedding cake projectwedding cake project
wedding cake project
Hitesh Dave
 
Marketingfinalresearchproject
MarketingfinalresearchprojectMarketingfinalresearchproject
Marketingfinalresearchproject
bjanket
 
LAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELS
LAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELSLAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELS
LAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELS
Sadman_Sakib
 
Startco Group (Pty) Ltd. Company Profile
Startco Group (Pty) Ltd. Company ProfileStartco Group (Pty) Ltd. Company Profile
Startco Group (Pty) Ltd. Company Profile
Jonathan Dean Sanders
 
A project on business plan
A project on business planA project on business plan
A project on business plan
Sumit Patel
 
Strategic Growth Proposal (Internship Paper, 2010)
Strategic Growth Proposal (Internship Paper, 2010)Strategic Growth Proposal (Internship Paper, 2010)
Strategic Growth Proposal (Internship Paper, 2010)
BryanTrulen
 
Promotional merchandise presentation
Promotional merchandise presentationPromotional merchandise presentation
Promotional merchandise presentation
Marketing Incentives
 

Semelhante a BUSINESS PLAN " SWEETBITS COMPANY" (20)

wedding cake project
wedding cake projectwedding cake project
wedding cake project
 
Cadbury
CadburyCadbury
Cadbury
 
Group 3, Business Plan.pptx
Group 3, Business Plan.pptxGroup 3, Business Plan.pptx
Group 3, Business Plan.pptx
 
Food Truck Business Plan
Food Truck Business PlanFood Truck Business Plan
Food Truck Business Plan
 
Restaurant Business Plan
Restaurant Business PlanRestaurant Business Plan
Restaurant Business Plan
 
Marketingfinalresearchproject
MarketingfinalresearchprojectMarketingfinalresearchproject
Marketingfinalresearchproject
 
LAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELS
LAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELSLAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELS
LAUNCHING NEW PRODUCT & ITS COMMUNICATION CHANNELS
 
Business plan on scoopy (1)
Business plan on scoopy (1)Business plan on scoopy (1)
Business plan on scoopy (1)
 
coffee-vibes-XL.pptx
coffee-vibes-XL.pptxcoffee-vibes-XL.pptx
coffee-vibes-XL.pptx
 
Startco Group (Pty) Ltd. Company Profile
Startco Group (Pty) Ltd. Company ProfileStartco Group (Pty) Ltd. Company Profile
Startco Group (Pty) Ltd. Company Profile
 
Entrepreneurship Product Sample " Oreo A La Crema"
Entrepreneurship Product Sample " Oreo A La Crema"Entrepreneurship Product Sample " Oreo A La Crema"
Entrepreneurship Product Sample " Oreo A La Crema"
 
Entrepreneurship Product Sample " Oreo A La Crema"
Entrepreneurship Product Sample " Oreo A La Crema"Entrepreneurship Product Sample " Oreo A La Crema"
Entrepreneurship Product Sample " Oreo A La Crema"
 
Business Plan (Chillax Shop)
Business Plan (Chillax Shop)Business Plan (Chillax Shop)
Business Plan (Chillax Shop)
 
OnLine Restaurant Business plan for an entrepreneur
OnLine Restaurant Business plan for an entrepreneurOnLine Restaurant Business plan for an entrepreneur
OnLine Restaurant Business plan for an entrepreneur
 
A project on business plan
A project on business planA project on business plan
A project on business plan
 
New product development
New product developmentNew product development
New product development
 
Strategic Growth Proposal (Internship Paper, 2010)
Strategic Growth Proposal (Internship Paper, 2010)Strategic Growth Proposal (Internship Paper, 2010)
Strategic Growth Proposal (Internship Paper, 2010)
 
new Product development
new Product developmentnew Product development
new Product development
 
Marketing presentation about Baby Milk
Marketing presentation about Baby MilkMarketing presentation about Baby Milk
Marketing presentation about Baby Milk
 
Promotional merchandise presentation
Promotional merchandise presentationPromotional merchandise presentation
Promotional merchandise presentation
 

Último

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
yulianti213969
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 

Último (20)

KOTA 💋 Call Girl 9827461493 Call Girls in Escort service book now
KOTA 💋 Call Girl 9827461493 Call Girls in  Escort service book nowKOTA 💋 Call Girl 9827461493 Call Girls in  Escort service book now
KOTA 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
obat aborsi bandung wa 081336238223 jual obat aborsi cytotec asli di bandung9...
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
 
KALYANI 💋 Call Girl 9827461493 Call Girls in Escort service book now
KALYANI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowKALYANI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
KALYANI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 

BUSINESS PLAN " SWEETBITS COMPANY"

  • 1. A Business Plan Presented to Ms . Miramar M. Serrion
  • 2. SECTION I The Sweetbits comes in different flavors; our delights are very tasty and affordable to all buyers. Mostly our targets are persons who have a low budget and assures them that they can afford our delights. We are very confident enough that our customers will be satisfied and fell the urge to eat more of our delights because of its very tasty flavors. We will raise revenues through the efforts of our hardworking sellers and to people who really craves for it and also selling it with proper etiquette. BUSINESS CONCEPT
  • 3. To make sure our customers will appreciate our delights the Sweetbits Company goes to a process of well manufacturing, our product is genuinely made from a series hardwork and ensures that our ingredients is on top quality. To ensure comfortable profits we will do in our power to hold it properly and to use it with proper manner. The cost of the product will be managed according to the needs making the product. SECTION I
  • 4. Vision By the year 2025 the Sweetbits Corporation will be a globally competitive sweets company. And will be one of the major product producers in the world market. We will also establishing companies and factories in the world, to get connected around the people around the globe and giving them the chance to taste our delights
  • 5. Mission To make people stress free from our product and to make our buyers happy and satisfied. To make the world a sweet place
  • 6. Goals:  To earn honest profits  To provide customers the satisfactory level of our product  To make Sweetbits an outstanding and rewarding company  To make a strong market  To compete in other companies
  • 7. In the case of SWEETBITS COMPANY, The Key Result Areas (KRA) for each of the objectives are as follows:
  • 8. OBJECTIVES • To earn honest profits • To provide customers with quality sweets • To make Sweetbits an outstanding and rewarding company • To make a strong market. • To compete along companies. KEY RESULT AREAS  Boosted companies self-esteem  Be trusted by buyer/customers  Discipline on workers  Honest team on the business  Have growth in sales  Make customers happy  Recognition and Awards given  High survey rating  Benefits and compensation on employees  Twice as many applicants  Competing company  Established markets in major countries  A large share in the market  Profits are coming strong  Being one of the most trusted Sweets producers.  Well known company  Demands are raising every month
  • 10. Our business aims to provide world class quality of sweets to our customer/buyers; we plan to succeed in every part of our business. Our products are surely made from high quality ingredients. We aim to provide sweets craving customers with the satisfactory level they need. These sweets come from a unique way. These sweets are varied from the best and keeps on improving each day.
  • 11. We have partners from all around the world; we have a professional team in improving our business. We ensure all our efforts are counted by the end of every month. We have honest and worthy partners to help ensure your investments in us. Our enterprise organizational strategies are just being “Honest” to customers and product providers. So in that way we will build strong relationship to our valued customers and product providers. We have the capabilities to storm every taste bud in this world. We can make quality sweet food products that customers will love.
  • 12. Our technology providers provide us with amazing techs that make our business faster and reliable. We have experts that help us in making our products high end and qualified to the markets. We have trusted suppliers and have major services providers that helps incase our products will be jeopardize they will make our business smooth running. In this case our business complied with all the regulatory commissions passed the entire safety test and a responsible company.
  • 13. The flow of our business will begin in the provider. It will respond to the new trend of our company. Our insights are purely advance and amazing so that we can make things happier to our buyers.
  • 15. • UNILIVER • NESTLE • DUNKIN DONUTS • McDonalds • D’ADAONE Resto and Bar • San Miguel Corporation SUPPORTING COMPANIES These companies supported us to make our business successful. They provided us with advance techs, resources and suppliers. The supporting companies are well- equipped with the most advance technology. They have experts/professionals to help us grow our business.
  • 16.  Resource Mobilizers, the resource mobilizers will be composed of the members of the enterprise, the reliable investors, and the co- partners that have been verified to be “supportive” of the enterprise.  Technology Providers, the technology providers will be composed of mainly those that has been analyzed as the best among their peers in their respective specialization. They will foresee all the necessary technology of the services from the start until its full completion.  Governance and Top Management, this will naturally encompass the top management and officials of the enterprise. Thus, it will be composed of the owner, president, board of investors, and the manager to foresee the process and the services given by the enterprise.  Operating and Support Team, this will most likely be composed of the workers working along the business. They are the frontlines of the business because they will be the people who will handle the customers face to face in order for the enterprise to serve its purpose and to give the utmost customer satisfaction the business can procure.
  • 17. SECTION IV Target Customers and Main Value Proposition
  • 18. Our target customers are people who have a low budget and has a great taste of sweets or mostly STUDENTS. TARGET CUSTOMERS
  • 19. Main Value Propositions  We will focus on the quality and the tastiness of our product. And on affordable prices. We can make people stress free on our tasty delight.  Our HONEST and HARDWORKING staffs will make sure our product will be served with passion and hardwork.  We will focus on establishing different flagship establishments around the globe to go get connected to people and make them satisfied and full of love.  Customer service, Quality experience, Honesty, Calm and Relaxing atmosphere, and Affordable price. This will be our key to success to ensure that our business will have a profitable future.
  • 20. Financial Forecast Monday Tuesday Wednesday Thursday Friday Total Projected Expenses 464 0 0 0 0 464 Projected Income 200 200 200 200 200 1000 Projected Profit 100 100 100 100 100 500 Projected Net. Profit (loss) 464 0 0 0 0 464 The SweetBits Entrepreneurs Financial Forecast within one week (in Php). *Note: As you can see on the Financial Forecast, our profit is greater than the expenses. Whenever there are financial contingencies, we have back up plans prepared so that our business will not collapse along the way, example if our product will not be consumed in a day we refrigerate it again right away to keep it from spoiling
  • 22. The SweetBits will carry a variety of quality products that will enable us to provide full service delivery to ice candy stalls and stores. Our underlying philosophy in selecting products is to choose lines that will bring consistent quality, competitive prices, and product satisfaction to our customers. We have personally researched and sampled each of the following products that we offer to ensure the quality we guarantee. At SweetBits there are a lot of products that we will offer for sales to our customers. We will retail a broad range of products to our customers, from a variety of sweeties and chocolates to a whole lot. We will get the supply of our products from manufacturers within the country and from other countries.
  • 23. Our ultimate goal in the industry is to make considerable profits, and we will achieve this goal by conforming to all that is permitted under the law of our country. The following are products that we will offer in our ice candy store and stalls around the country. • Chocolates and caramels • Milk chocolates • Nissin Wafers • Superstix wafer sticks (chocolate)
  • 24. At this time, the majority of these products are only available to customers through wholesale vendors such as Cash and Carry retail outlets - therefore it is the customer's responsibility to acquire these products by their own means. The SweetBits will make these same products available through our high quality, full service delivery bringing these products directly to them at a competitive price. An important component of our business is not just our products, but our service. In addition to our full service delivery, the following are other important service elements that we will offer to our customers:
  • 25.  Ideas to help our customers increase sales through menu development, creative promotions, co-op advertising, and much more.  Custom designed marketing material such as printed banners, promotional posters, punch cards, pre- purchased beverage cards, reader boards, etc.  Distribute a monthly newsletter featuring the latest trends, new industry equipment, breaking trade news, promotional ideas, new creative recipes, and upcoming events.  Samples of the latest product releases - with eye- catching point-of-sale to advertise new items to the end consumer.  Routine equipment maintenance and training.
  • 26. SECTION VI Enterprise Strategy and Enterprise Delivery System
  • 27. We carried out a market feasibility study before choosing a location for our business. This feasibility study has provided us with sufficient information to help us structure our business sales and marketing strategies.
  • 28.  We will start by opening our business in a grand style to attract the attention of our target customers.  We will send introductory letters, together with our colored brochures, to various family units and organizations within the state.  We will establish loyalty programs to reward loyal and regular customers.  We will advertise our business by using flyers and radio stations  We will create online presence for our business on social media such as LinkedIn, Google+, Facebook, etc.  We will establish a working website for our businesss.
  • 29. The unique aspects of our business include individual product selection, quality assurance, and high-quality full service distribution. Our strategy is to focus 100% of our efforts on the market. By focusing all of our effort and energy on this particular area, we expect to quickly develop and maintain a leadership position. The SweetBits key personnel will stay in contact with our customers, and will be able to respond to changes in this market much faster than our competitors.
  • 30. The SweetBits will offer the best, most highly personalized service in the marketplace. Being a small, owner-operated company, we intend to use this to our advantage to be absolutely certain that every one of our customers receive excellent service. We will go out of our way to make sure that our customers know that they truly matter to us. Sales reps and in-house personnel who deal with customers will be carefully trained and given wide latitude for insuring that customers are always satisfied.
  • 31. Our basic marketing strategy is to work with customers on a one-to-one basis to ensure their supply needs are being met and help develop unique marketing programs for each of them. We intend to prioritize customer service and make it a key component of our marketing programs. We believe that providing our customers with what they want, when and how they want it, is the key to repeat business and positive word-of-mouth advertising. Because we want to develop close working relationships with our customers, we want to establish accounts in a personable way as possible. It is for this reason that we will overwhelmingly emphasize in-person sales calls to build accounts.
  • 32. We will closely integrate all of our marketing and sales efforts to project a consistent image of our company and a consistent positioning of our products and services. We will build this image around our name SweetBits and emphasize to customers the high-quality service that is behind this name. To support our marketing initiatives and product knowledge, we will attend as many area conventions and trade shows as possible to ensure we are offering the most up-to-date market trend information.
  • 34. The Environmental Protection Agency (EPA) has put the following acts in place to oversee and regulate the impact that businesses have on the environment:  the Clean Air Act  the Clean Water Act  the Safe Drinking Water Act  the Resource Conservation and Recovery Act  the Emergency Planning and Community Right-to-Know Act  the Pollution Prevention Act  the Toxic Substance Control Act.
  • 35. Each of the above acts has specific regulations and requirements that businesses must follow, and a review of each is important for all small business owners. However, the EPA’s regulations are often difficult to understand if not broken down into simpler terms and practical applications. For that reason, many small business advocacy groups have lobbied to create laws and restrictions to protect small businesses while continuing to regulate their impact on the environment.
  • 36. The Regulatory Flexibility Act (RFA) and the Small Business Regulatory Enforcement Fairness Act (SBREFA) were both enacted to provide small businesses with the flexibility and clarification necessary to comply with government standards. As a small business, it is helpful to understand these acts and the rights that they provide.
  • 37. Primary aspects of the acts are:  Subtitle A — Regulatory Compliance Simplification. Requires the agency to publish Small Entity Compliance Guides written in plain language that explain the actions a small entity must take to comply with a rule or group of rules.  Subtitle B — Regulatory Enforcement Reforms. Requires the agency to support the rights of small entities in enforcement actions, specifically providing for the reduction, and in certain cases, the waiver of civil penalties for violations by small entities.  Subtitle C — Equal Access to Justice. Provides small businesses with expanded authority to go to court to be awarded attorneys’ fees and costs when the agency is found to have been excessive in enforcement of federal regulations.  Subtitle D — Regulatory Flexibility Act Amendments. Provides small entities with expanded opportunities to participate in the development of certain regulations.  Subtitle E — Congressional Review of Agency Rulemaking. The agency generally must provide Congress and the General Accounting Office with copies of all final rules and supporting analyses. Congress may decide not to allow a rule to take effect.
  • 38. In summary, a small business is offered the means by which to easily understand the regulations, waivers and court help when appropriate, as well as the opportunity to participate in the creation and approval of regulations. In addition, the government has set up helpful Compliance Assistance Centers to aid small business owners in understanding and complying with the regulations that pertain to their particular industry
  • 40. Based on our overall expenses, we will first make sure that we can get our money back from selling our product and then think of how much we should gain as profit. In one pack of chocolate powder there are 200 pieces of ice candy. We will sell it for 5 pesos for it is what we think that it would be enough for the students to buy. If we calculate this, the money we will get is 1000 pesos and when distributed to all 8 members, each members will get 125 pesos with 200 pesos as profit. Favorably, we can get back our capital and gain profit. Since we don’t have any financial backers and business financers we get the money all to ourselves.
  • 42. Every business plan needs a section that contains marketing objectives. This is the spot in the business plan where a small business owner details how he will plan to market his new venture and illustrates why the business is a solid choice. Without proper marketing objectives, finding funding for a business venture may be nearly impossible. This is where SMART goals come into play. SMART means that marketing objectives must be S-Specific, M-Measurable, A- Attainable, R-Realistic, and T-Time bound.
  • 43. Objectives: .To sell our products in Naval State University .To increase revenue and profitability .To increase market share .To inspire other people .To return money
  • 44. Market Description Our market contains the characteristics of product or service. The strategies that are being applied to reach our goals. The locations where we have our target in this school at Naval State University. We think and describe the personality traits of our market in this school and what do they need more specially in our product. The characteristic of consumer, if they will buy or use product or services. And lastly to have an opportunity to sell our product as one of the delicious ice candy we have ever made.
  • 45. Product Strategy All great start with a clear strategy that is customer and market –driven.. Strategy not only ensures that you work on what matters. It is also essential so that you can communicate to your team. Our product is good for the consumer specially in hot weathers. We have our ingredients chocolate powder, four angel condensada, a pack of sugar and a powder of milk. By that the consumer will probably buy our product.
  • 46. Price Strategy Price is an important consideration for many buyers, and must therefore be given appropriate attention by the entrepreneur. In order for us to increase our sales, we decided to sell this product PHP 5.00 peso each.
  • 47. Promotion Strategy Relationships are the key to success in the distribution business. Personal selling will remain our most important means of promotion. In addition to personal selling, The SweetBits has identified several other means of advertising and publicity. The SweetBits will send news releases to local media and press, as well as trade magazines to try to get product and company feature coverage in front of the eyes of our customers - as well as the end consumer. We will also produce a few generic press releases about the products we are distributing for our customers to use toward publicity coverage for their businesses in local publications such as the Spokesman, The Inlander and Local Planet. Third, we shall have a monthly newsletter for current of potential customers. This newsletter will highlight new and current trends in the industry, upcoming conventions and trade shows, offer promotions and special deals, as well as provide new recipes, fun tips and other information that can be used in their business. We will also highlight not just our products, but also display ideas and success stories of other business in the industry. As a more straight forward advertising effort, The (name of product or store) will feature an advertisement in the Yellow Pages, frequent ads in the Spokesman Review, the Inlander, and the Local Planet, as well as participation in networking, local trade shows, and personal word-of-mouth advertising.
  • 48. SECTION X Production and Operational Plan
  • 49.  Production Objectives To sell out products at the affordable price for the customers.  Product Preparation Process In our group we made our own product and bought the ingredients that we need in the supermarket. We contribute 60 pesos in order for us to buy the ingredients for our product that would last for 5 days. Also we bought wafer and super stick for our another product to sell.  Production Flow Chart BUYING THE INGREDIENTS → PREPARATION OF THE INGREDIENTS AND MATERIALS TO BE USED→ MIXING ALL THE INGREDIENTS IN A CONTAINER WITH WATER→ PACKING STAGE→ PUT THE PRODUCT IN THE REFRIGERATOR WITH IN 12 HOURS→PUT THE PRODUCT IN STYRO FOAM→ READY TO SELL
  • 51. Organizational Objectives To Improve To Prosper And To produce high quality Products
  • 52. Caren C. Fernan Market Adviser Alizza May A. Ampong Manager Joann Atok Market Advertiser Janice Salidaga Salesperson Marielle Empleo Treasurer Catherine Pecajas Salesperson John Wayne G. Coles Market Adviser Dannielle Ann Eamiguel Market Adviser ORGANIZATIONAL CHART
  • 54. After deciding that our product will be ice candy, we estimated that one pack of chocolate powder cost two-hundred ten pesos, can make a two-hundred fifty pieces of ice candy and each ice candy worth five pesos. The other expenses will be sugar worth twenty pesos, four pieces of angel condensada worth one hundred fifty-four pesos, two pack of ice candy wrapper worth thirty pesos, and estimated transportation worth fifty pesos. So, overall expenses will be four hundred sixty-four pesos to start our business. All eight of us would give a capital of sixty pesos in order to reach that amount. Finally, the extra amount will be use for any further expenses possible.
  • 55. Financial Objectives  Revenue Growth  Sustainability  Return on Investments
  • 56. Conclusion Therefore, we conclude that the business plan is essential to whoever desires to enter the business world. The strategies are based on it. It means that the whole business and the whole progress depends on how well the business plan is being made and clarified. Competing for the consumer is a never ending challenge that SweetBits Company continually faces. This is due to the uniqueness and competitiveness of each individual market, for they have different approaches and because of different consumer behavior. Selling ice candy is one of the best markets in the world yet even they cannot always predict consumer behavior. They have the technology tenacity, skills and experience to achieve and surpass these sails levels in about 200 pesos per day.
  • 57. Recommendation Taking into account the result of our business served as the basis for the improvements of costumer’s service strategy. To strengthen its service to the costumer. Despite of the fact that the result is categorized to the extent of being often, there is a room for improvements. The entrepreneur should innovate to create more costumers value and satisfaction. Therefore, the researcher recommends further study towards corporate social responsibility in all kinds of business establishment.