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Use innovative mobile 
technology to increase sales

 Sales & Marketing Excellence Turkey
 Eyeforpharma 21st – 22nd February 2012 l İstanbul




tr.linkedin.com/in/serkovan
@serkovan
DISCLAIMER #1
        DISCLAIMER #1
    The statements or opinions 
    The statements or opinions
   expressed in this presentation
            are my own 
                and
do not necessarily represent those of 
                g     g
        Boehringer Ingelheim.
[Video #1]
             [Video #1]

“Rethinking Tools For Pharma Reps”

       By Innovation lab of GSW Worldwide




             www.youtube.com/watch?v=EzGS6faLgvU
[Video #1]
              [Video #1]

“Rethinking Tools For Pharma Reps”
Serkan Erkovan shared a video on 
his wall to eyeforpharma Turkey
        By Innovation lab of GSW Worldwide
g p
group:
“Rethinking Tools for Pharma Reps”



           http://www.youtube.com/watch?v=EzGS6faLgvU
Internet & Social Media 
Internet & Social Media
        Impacts 
            on 
  Turkish HCPs (n 604)
  Turkish HCPs’(n=604)

 Boehringer Ingelheim Türkiye
Approximately       95%
                      %
of physicians are active
of physicians are active internet

users
They spend approximately…
They spend approximately…

             47% 
             47%
      of their time on internet

  for
  f scientific purposes
           f
The ratio of internet
    The ratio of internet users

following social networking sites is
following social networking sites is


        46.9%.
      Facebook tops the list.
      Facebook tops the list
22% 
of the social network followers
   provide medical advice to 
            someone
56.3 %      scan articles/literatures

54.2 %
54.2 % Learn specialty developments
44.4 %
44 4 % Get info about clinical studies
Daha Fazla Bilgi için:
   Daha Fazla Bilgi için:


boehringer ingelheim.com.tr
boehringer‐ingelheim com tr
Daha Fazla Bilgi için:
    Daha Fazla Bilgi için:


Serkan Erkovan shared a link:
Serkan Erkovan shared a link:
www.boehringer‐ingelheim.com.tr
Industry is moving to a new ecosystem…
                is moving a new
                     Pharma 1.0
                    (the blockbusters) 


                     Pharma 2 0
                     Ph     2.0
              (today’s pharmaceutical
                      industry) 


                     Pharma 3.0
                   (Healthy
                   (H l h outcomes
                      ecosystem)



Photo Source http://rekslare.deviantart.com/art/Going‐Bananas‐182713386   13
“Five years from now, the CEO of a 
pharma company should be
         company should be 
uncomfortable if the CIO is not present at 
a key strategy meeting.
a key strategy meeting
That’s how important IT needs to be for 
pharma strategy.”
 h        t t    ”
                            Werner Boeing, Roche


                                              14
Big Story, Big Data
    Story, Big
Bilgi Kirliliği
Bilgi Kirliliği
Trending Topic #2012




Picture Source: http://goo.gl/0xpCI
Tüm SOsyal kanallarda var olup,
                    kullanıcı deneyimini gözlemleyin.




Resim Kaynak: http://fav.me/d495918
Tüm SOsyal kanallarda var olup,
                    kullanıcı deneyimini gözlemleyin.




Resim Kaynak: http://fav.me/d495918
Google aramalarının %40’ı
                   Mobil aramaların %50’si 
                          LOkal




google.com/m/places
Soru #1
Soru #1
Cevap #1
Cevap #1
FATİH Projesi:  Öğrenmenin
  FATİH Projesi: “Öğrenmenin Yeni Şekli”
                                  Şekli

  Dijital Sınıflar
  Dijital Sınıflar
  ~ 14 Milyon Tablet




http://www.webrazzi.com/2012/02/13/fatih‐projesi‐ogrenmenin‐yeni‐sekli/
You must have   MObile in your Strategy
Pharma Techs to Think About (#4)
                    45%   35%        10%
       Device
       D i

          / Native App vs. Web App
Amazon.com/most‐wished‐for
     App                     b

       Deployment

       Information Security
                                 15.01.2012
                                 15 01 2012
Neden Tablete Geçmeli?
          Neden Tablete Geçmeli?
    Çok                             Sektördeki son 
                 “Sümerler de 
                  Sümerler          değişikliklerden 
                                    değişikliklerden
  havalı, 
  h l           kullanıyordu, 3       sonra saha 
itibarımız       bin yıl hüküm       ekibe zengin 
   artar           sürdüler.
                   sürdüler ”         görünmeli
                                       öü        li



  Bütçede                                 Herkes 
 para kaldı, 
 para kaldı      “Kervan yolda
                  Kervan                 geçiyor, 
                                         geçiyor
  bu sene        düzülür diye ipe        bizim de 
 bitmeden        un seremeyiz.”         geçmemiz 
  geçelim
       li                                  lazım
                                           l
Detail/Simplify Your Business Case
                     Business Case
          1.
          1 Speed (Hız)
     2. Usability (Kolay Kullanım)
#1: Speed
          #1: Speed (Hız)
Zaman  (Tek tık) 
         (       )
(Ziyaret Kısıtları, 
Muayene Süreleri 
    y
       vs.)

                         Doğru, zengin 
                       içeriğe hızlı erişim 
                       içeriğe hızlı erişim
                            (Video..)
#2: Usability (Kolay Kullanım)
#2: Usability (Kolay Kullanım)
 Herkesin 
 Herkesin                Anahtar 
                         Anahtar
  tercihi                Mesajlara 
                        Odaklanma



   Doğru, zengin içeriğe & 
   D ğ        i i iğ &
   internete kolay erişim
mobil.boehringer ingelheim.com.tr
mobil.boehringer‐ingelheim.com.tr
Sample KPI’s
                                KPI s
• Increase of # detailings
            of # detailings
• Information reach (#Clicks to digital
  documents like pdfs, literatures, etc.)
• KOL interview video views
  KOL interview video views
• Seminar/webinar, virtual congress
  registration
     i t ti


  Partially Source: http://goo.gl/HrE2x
A comprehensive benchmarking study
A comprehensive benchmarking study
    for pharmaceutical companies
  operating in Turkey is underway
            in Turkey is underway…




www.onikiconsulting.com
Takeaways (#3)
• Start for the Past
  Start for
• Ground Rules & KPI’s for the Present
• Talent Management f the Future
    l                 for h
[Video #2]
            [Video #2]
“A Day Made of Glass 2: Same Day”
 A Day Made of Glass 2: Same Day

           By Corning Corporation




     www.youtube.com/watch?v=jZkHpNnXLB0
            t b     / t h? jZkH N XLB0
Thank you
                  you.


       tr.linkedin.com/in/serkovan



@serkovan

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Eyeforpharma Sales Marketing Excellence Turkey

  • 1. Use innovative mobile  technology to increase sales Sales & Marketing Excellence Turkey Eyeforpharma 21st – 22nd February 2012 l İstanbul tr.linkedin.com/in/serkovan @serkovan
  • 2. DISCLAIMER #1 DISCLAIMER #1 The statements or opinions  The statements or opinions expressed in this presentation are my own  and do not necessarily represent those of  g g Boehringer Ingelheim.
  • 3. [Video #1] [Video #1] “Rethinking Tools For Pharma Reps” By Innovation lab of GSW Worldwide www.youtube.com/watch?v=EzGS6faLgvU
  • 4. [Video #1] [Video #1] “Rethinking Tools For Pharma Reps” Serkan Erkovan shared a video on  his wall to eyeforpharma Turkey By Innovation lab of GSW Worldwide g p group: “Rethinking Tools for Pharma Reps” http://www.youtube.com/watch?v=EzGS6faLgvU
  • 5. Internet & Social Media  Internet & Social Media Impacts  on  Turkish HCPs (n 604) Turkish HCPs’(n=604) Boehringer Ingelheim Türkiye
  • 6. Approximately 95% % of physicians are active of physicians are active internet users
  • 7. They spend approximately… They spend approximately… 47%  47% of their time on internet for f scientific purposes f
  • 8. The ratio of internet The ratio of internet users following social networking sites is following social networking sites is 46.9%. Facebook tops the list. Facebook tops the list
  • 9. 22%  of the social network followers provide medical advice to  someone
  • 10. 56.3 % scan articles/literatures 54.2 % 54.2 % Learn specialty developments 44.4 % 44 4 % Get info about clinical studies
  • 11. Daha Fazla Bilgi için: Daha Fazla Bilgi için: boehringer ingelheim.com.tr boehringer‐ingelheim com tr
  • 12. Daha Fazla Bilgi için: Daha Fazla Bilgi için: Serkan Erkovan shared a link: Serkan Erkovan shared a link: www.boehringer‐ingelheim.com.tr
  • 13. Industry is moving to a new ecosystem… is moving a new Pharma 1.0 (the blockbusters)  Pharma 2 0 Ph 2.0 (today’s pharmaceutical industry)  Pharma 3.0 (Healthy (H l h outcomes ecosystem) Photo Source http://rekslare.deviantart.com/art/Going‐Bananas‐182713386 13
  • 14. “Five years from now, the CEO of a  pharma company should be company should be  uncomfortable if the CIO is not present at  a key strategy meeting. a key strategy meeting That’s how important IT needs to be for  pharma strategy.” h t t ” Werner Boeing, Roche 14
  • 15. Big Story, Big Data Story, Big
  • 18. Tüm SOsyal kanallarda var olup, kullanıcı deneyimini gözlemleyin. Resim Kaynak: http://fav.me/d495918
  • 19. Tüm SOsyal kanallarda var olup, kullanıcı deneyimini gözlemleyin. Resim Kaynak: http://fav.me/d495918
  • 20. Google aramalarının %40’ı Mobil aramaların %50’si  LOkal google.com/m/places
  • 23. FATİH Projesi:  Öğrenmenin FATİH Projesi: “Öğrenmenin Yeni Şekli” Şekli Dijital Sınıflar Dijital Sınıflar ~ 14 Milyon Tablet http://www.webrazzi.com/2012/02/13/fatih‐projesi‐ogrenmenin‐yeni‐sekli/
  • 24. You must have MObile in your Strategy
  • 25. Pharma Techs to Think About (#4) 45% 35%        10% Device D i / Native App vs. Web App Amazon.com/most‐wished‐for App b Deployment Information Security 15.01.2012 15 01 2012
  • 26. Neden Tablete Geçmeli? Neden Tablete Geçmeli? Çok  Sektördeki son  “Sümerler de  Sümerler değişikliklerden  değişikliklerden havalı,  h l kullanıyordu, 3  sonra saha  itibarımız  bin yıl hüküm ekibe zengin  artar sürdüler. sürdüler ” görünmeli öü li Bütçede  Herkes  para kaldı,  para kaldı “Kervan yolda Kervan geçiyor,  geçiyor bu sene  düzülür diye ipe bizim de  bitmeden  un seremeyiz.” geçmemiz  geçelim li lazım l
  • 27. Detail/Simplify Your Business Case Business Case 1. 1 Speed (Hız) 2. Usability (Kolay Kullanım)
  • 28. #1: Speed #1: Speed (Hız) Zaman  (Tek tık)  ( ) (Ziyaret Kısıtları,  Muayene Süreleri  y vs.) Doğru, zengin  içeriğe hızlı erişim  içeriğe hızlı erişim (Video..)
  • 29. #2: Usability (Kolay Kullanım) #2: Usability (Kolay Kullanım) Herkesin  Herkesin Anahtar  Anahtar tercihi Mesajlara  Odaklanma Doğru, zengin içeriğe &  D ğ i i iğ & internete kolay erişim
  • 31. Sample KPI’s KPI s • Increase of # detailings of # detailings • Information reach (#Clicks to digital documents like pdfs, literatures, etc.) • KOL interview video views KOL interview video views • Seminar/webinar, virtual congress registration i t ti Partially Source: http://goo.gl/HrE2x
  • 32. A comprehensive benchmarking study A comprehensive benchmarking study for pharmaceutical companies operating in Turkey is underway in Turkey is underway… www.onikiconsulting.com
  • 33. Takeaways (#3) • Start for the Past Start for • Ground Rules & KPI’s for the Present • Talent Management f the Future l for h
  • 34. [Video #2] [Video #2] “A Day Made of Glass 2: Same Day” A Day Made of Glass 2: Same Day By Corning Corporation www.youtube.com/watch?v=jZkHpNnXLB0 t b / t h? jZkH N XLB0
  • 35. Thank you you. tr.linkedin.com/in/serkovan @serkovan