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CASE STUDY:
MARKETING + SALES
WORKING TOGETHER
JAMIE GLASS, VP MARKETING & SALES
OPERATIONS AT WELOCALIZE
THE REALITY
Marketing is Funded by Sales
Marketing is the Fuel for Driving Revenue
Marketing Opens the Conversations
Sales Closes the Deal
Results Matter and Align to Business
Outcomes
Everyone Owns the Customer Journey
THINK LIKE SALES
Identify Ideal
Client Profile
Go Where
They Go
Listen to
Their
Challenges
Personalize
Conversation
Solve
Problems
Ask to Buy
Ideal Client Influence Engage
CREATING
CONVERSATIONS
According to Cult
Brand Marketing,
there are 52 types
of marketing
strategies and
tactics you can use
to bring new
customers to your
business and grow
your brand.
CASE STUDY
SALES IDENTIFIES
TARGETS
Localization Buyer
Global Brand
$1M Budget
Complex
Requirements
TOGETHER WE
IDENTIFY
INFLUENCERS
Strong Community
Influenced by Global
Brands
Networkers
Experienced
WE LISTEN TO
BUYERS
Market Research
Events
Listen to Buyer
Presentations
Share and
Collaboration
Marketing Plan CRM + Research Socializing
CASE STUDY
MARKETING
PERSONALIZES
CONVERSATION
Segmentation
Needs
Capabilities
Value Propositions
WIIFM
WE PRESENT
SOLUTIONS
Customer-Centric
Innovative
Outcomes Driven
Urgency
SALES ASKS FOR
THE BUSINESS
Call to Action
Easy to Do
Business
Validates Customer
Journey
Content + Technology Presentation Proof
CASE STUDY: CLIENT
EVENT RESULTS
1. Invite Targeted Buyers = 1,413
• SFDC + Marketo
• Email Campaigns
• Web and Landing Pages
• PR
2. Peer-to-Peer Event on Industry Topics = 29
• Presentations by Influencers
• Event Management (Logistics, Giveaways)
3. Event Follow-Up
• Emails 2x + nurtures
• Call Campaigns for Meetings
4. Sales Presentations = 8
5. Proposals (RFPs, Quotes) = $3.5M
6. Close = $2.2M
SUCCESS
Marketing is Selling
Marketing ROI is Critical - Prove by Sales
Results, Tracking Activities and Producing
Scorecard
Manage Multiple Marketing Touchpoints
Start the Sales Process with Targeted
Conversations
SUMMARY
Understand the Sales Process - Match Your Marketing Plan
with your Sales Plan
Agree on Key Targets – Accountability and Commitment
Know Your Buyer and Build Influence – Participate in Buyer
Communities
Listen to Their Needs – Go on Sales Calls and to Events
Personalize Your Conversations – Emails, Advertising and
Customizable Content
Demonstrate Why – Case studies, Thought Leadership,
Webinars
Present and Propose Solutions – Presentations, Collateral
Show Why Now – Success stories, PR, Testimonials
CONTACT
Jamie Glass
VP Global Marketing + Sales
Operations
Welocalize
www.welocalize.com
Jamie.Glass@welocalize.com
Twitter: @jglass8, @welocalize,
@welocalizejamie

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InboundPHX: Case Study - Sales & Marketing Working Together

  • 1. CASE STUDY: MARKETING + SALES WORKING TOGETHER JAMIE GLASS, VP MARKETING & SALES OPERATIONS AT WELOCALIZE
  • 2. THE REALITY Marketing is Funded by Sales Marketing is the Fuel for Driving Revenue Marketing Opens the Conversations Sales Closes the Deal Results Matter and Align to Business Outcomes Everyone Owns the Customer Journey
  • 3. THINK LIKE SALES Identify Ideal Client Profile Go Where They Go Listen to Their Challenges Personalize Conversation Solve Problems Ask to Buy
  • 5. CREATING CONVERSATIONS According to Cult Brand Marketing, there are 52 types of marketing strategies and tactics you can use to bring new customers to your business and grow your brand.
  • 6. CASE STUDY SALES IDENTIFIES TARGETS Localization Buyer Global Brand $1M Budget Complex Requirements TOGETHER WE IDENTIFY INFLUENCERS Strong Community Influenced by Global Brands Networkers Experienced WE LISTEN TO BUYERS Market Research Events Listen to Buyer Presentations Share and Collaboration Marketing Plan CRM + Research Socializing
  • 7. CASE STUDY MARKETING PERSONALIZES CONVERSATION Segmentation Needs Capabilities Value Propositions WIIFM WE PRESENT SOLUTIONS Customer-Centric Innovative Outcomes Driven Urgency SALES ASKS FOR THE BUSINESS Call to Action Easy to Do Business Validates Customer Journey Content + Technology Presentation Proof
  • 8. CASE STUDY: CLIENT EVENT RESULTS 1. Invite Targeted Buyers = 1,413 • SFDC + Marketo • Email Campaigns • Web and Landing Pages • PR 2. Peer-to-Peer Event on Industry Topics = 29 • Presentations by Influencers • Event Management (Logistics, Giveaways) 3. Event Follow-Up • Emails 2x + nurtures • Call Campaigns for Meetings 4. Sales Presentations = 8 5. Proposals (RFPs, Quotes) = $3.5M 6. Close = $2.2M
  • 9. SUCCESS Marketing is Selling Marketing ROI is Critical - Prove by Sales Results, Tracking Activities and Producing Scorecard Manage Multiple Marketing Touchpoints Start the Sales Process with Targeted Conversations
  • 10. SUMMARY Understand the Sales Process - Match Your Marketing Plan with your Sales Plan Agree on Key Targets – Accountability and Commitment Know Your Buyer and Build Influence – Participate in Buyer Communities Listen to Their Needs – Go on Sales Calls and to Events Personalize Your Conversations – Emails, Advertising and Customizable Content Demonstrate Why – Case studies, Thought Leadership, Webinars Present and Propose Solutions – Presentations, Collateral Show Why Now – Success stories, PR, Testimonials
  • 11. CONTACT Jamie Glass VP Global Marketing + Sales Operations Welocalize www.welocalize.com Jamie.Glass@welocalize.com Twitter: @jglass8, @welocalize, @welocalizejamie

Notas do Editor

  1. Give people something to talk about
  2. 52 types of marketing strategies and tactics you can use to bring new customers to your business and grow your brand.