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Traditional Marketing Is Getting More Ineffective...
TV-Spots are easy to skip and         Telemarketing is at best a desper-             Printed Ads tend to end up in the
ignore with tools like the remote     ate attempt to engage you when                 bottom of a rubbish bin unless you
control and digiboxes. Surely,        you are planning to switch e.g. a              are a florist wrapping those tab-
you’ve used a commerical break to     mobile operator. Telesales people              loids around your precious roses.
get a sandwitch?                      tend to call when you are other-
                                      wise occupied




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                                    Outbound marketing is like shouting AT your audience
Inbound marketing is marketing with your audience
            http://www.companywebsite.com




                                                                                                          Twiits

       Our Mission        Case Studies      Blog




                                                                    Inbound Marketing Is Attracting Your Audience to You

                                                                                     by Providing Interesting Content that...

Educates                                     Enlightens                      Entertains                   Encourages
Help your potential custom-                  Offer ideas, tips, suggestion   Create superior experi-      Build trust and provide your
ers with their challenges and                and new viewpoints.             ences, surprise and exceed   potential customer a solid
needs by pointing out ways                                                   expectations.                reason to commit to your
to solve them.                                                                                            offerings.
So, how can marketers create such content?




       Inbound marketing starts with understanding the customer’s

       1) Needs and problems                   Awarenes

       2) Buying cycles and processes
                                               Evaluation
       3) Buying related risks

       4) Final decision makers                Purchase
Seach Engine Optimisation                              Awareness
   In today’s environment buying starts online,
   more specifically from search engines. Cus-
   tomers use Google and other search engines
   to find solutions that best satisfy their unique
   needs and solve their problems.                         http://www.companywebsite.com


   However, they do not browse through several
   results pages but investigate the top results.
   Therefore, it is important for companies to
   appear on the first page of search results.
                                                      Our Mission        Case Studies      Blog
   Getting on top of search results starts with
   identifying the key words the potential cus-
   tomer uses to find different solutions. These
   keywords are rarely product, brand or com-
   pany names but short descriptions of prob-
   lems they are facing in their everyday lives.




and how does it translate to online environment?
er
             Pap
       ite
    Wh
                      Blogging and Content Production
                      There are several tools available your company can har-
                      ness to produce content that educates, enlightens, enter-
                      tains and most importantly encourages your target group
                      to buy your products and services. Valuable content
                      comes in many forms.
                      Examples include:

                      1) White Papers
                      2) E-Books
                      3) Videos
                      4) Blog Posts
                      5) Inforgraphics (like the one you are reading right now!)

                      Offering valuable content in inbound marketing entitles a
                      value exchange. This means for example that your com-
                      pany offers a downloadable white paper on your website
                      and in order to read it the potential customer has to offer
                      detailed information about themselves. This information
                      can be used later on for more target marketing activities.




Evaluation
12 | Inbound Marketing




                                      Inbound Marketing
Social Media
Let’s face it, social media is
here to stay. People from all
walks of life spend more and
more time on social networks
like Facebook, Twitter and
LinkedIn. Social media evolves                      @
rapidly and continues to revo-
lutionise how people encage               @
their social circles.

Many companies have already                             @
created accounts on several
social channels but rarely take
full advantage of their poten-
tial. Presense in social media        @
requires activeness, planning
and most importantly creativ-
ity. After all, it is a touch point
to existing and potential cus-
tomers and differentiation
from competition is essential.
http://www.inboundmarketingessentials.com




                          OK, so Enlighten recognisable contacts, now what?
                     Educate
                                 I’ve got Entertain Encourage


Generating Leads on Your Company Website

                 http://www.companywebsite.com/landingpage           The key for generating new sales
                                                                     leads with content marketing is
                                                                     offering valuable content in
     Download the Essential Guide                                    exchange for some personal and
     FOR FREE!                                                       company details.


Name
 Mary McCarefulboyer
                                                                     After your lead downloads your
Company
                                                                     content, you have detailed
 Gimmicks Ltd.
                                                                     information about them. This
Email                                                                information can be later used for
                                                                er   more targeted marketing.
                                                            Pap
 mary.m@gimmicks.com

                                                        ite
Biggest Challenge is my business is:                 Wh
 Our company’s biggest challenge is



                                                                     As the lead becomes warmer and
                                                                     warmer, you get more knowledg-
                                                                     able about their interest and
           Submit and Get Your Copy
                                                                     challenges.
http://www.inboundmarketingessentials.com




                 Educate    Enlighten         Entertain          Encourage

Generating Leads on Other Online Channels

                            Blog

   Blog Post
   This blog is about....
                                                                                            Twiits

   Read More




 Each venue of your company’s           Implement calls-to-action and links   Every channels is an opportunity to
 online footprint should provide        to your website, blog posts and       get new customers. Therefore it is
 incentives for visitors to become      landing pages on your company’s       important to visualise the path the
 recognisable contacts.                 social media channels and blog.       potential customer travels on your
                                        Most importantly share and en-        online touch points towards be-
                                        courage others to share your con-     coming a customer.
                                        tent via social media.
http://www.inboundmarketingessentials.com




              Educate          Enlighten     Entertain   Encourage

Nurturing Leads
After a website visitor turns into a
recognisable contact, you need to
have tactics in place to warm them
                                                                     Case Study
up.
                                                                     Case Study




Very few are ready to buy after
their first visit to your website.
They need more information to
evaluate your offerings. You need
to offer them content that is highly
related to their interests.

Once your leads are “hot” enough,
they are ready to be passed on to
sales.

Thanks to the information gath-
ered as the contact has tranformed
from an anonymous visitor into a
recognisable sales-ready lead,
sales people are now more knowl-
edgable about what makes the
particular contact “tick”.
Each marketing activity should yield a positive ROI



                                       Online Marketing Performance
                                       Website Traffic
                                       Traffic                                   Traffic
                                       Volume                                    Sources




The right indicators allow you                   Jan     Feb   Mar   Apr   May
to monitor how your marketing
actitivies perform over time. It all
comes down to how many con-
tacts the activities produce to
your company and how many of
them are converted to sales.
Your content should convert traffic to sales-ready leads



  Online Marketing Performance
   Content Performance

    Source            Visitors   Conversion   Submissions



    Direct traffic    37         21,1%              8



    LinkedIn          27         48,1%              13


    Facebook          11         27,3%              3


    Email Marketing   11         81,8%              9
                                                            Keeping an eye on your mar-
    TOTAL             86         38,4%              33      keting performance helps you
                                                            to understand e.g. what type of
                                                            content converts the most leads
                                                            and what does not do so at all.
Analytics should help you to make more effective decisions



                                     Online Marketing Performance
                                     Marketing Campaign Performance

                                      53                     52                  25            12
                                      Sent                   Delivered           Opened        Clicked

                                      Recipient               Sent       Delivered    Opened   Clicked

                                      lead@company.com



                                      lead@enterprise.com




                                      lead@organisation.fi
Acting upon the gathered data
helps you to improve your market-
ing campaings. This way your mar-
keting efforts remain relevant to
your target audience and keep per-
forming well.
Inbound Marketing Scoreboard
              Inhouse                                Agency
         You need to have                       Good Agencies have
- Clear view on voice of the customer   - Expertise on how to find target segments
- A strategic inbound marketing plan    - Create a strong value proposition
- Skillful writers                      - Inbound marketing expertise
- SEO know-how                          - Skillful writers
- Web Designers                         - SEO know-how
- Social Media Planners                 - Web Designers and Developers
- TIME                                  - Social Media Planners



 You need software and tools for             They also provide tools for
- Managing content                      - Managing website content easily
- Managing contacts                     - Creating a database of contacts
- Email marketing                       - Effective email marketing tools
- Blogging                              - Blogging platform
- Website coding                        - Marketing Automation
- Analytics                             - Analytics tools




Inhouse                                                      Outsourcing

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Inbound Marketing

  • 1. Traditional Marketing Is Getting More Ineffective... TV-Spots are easy to skip and Telemarketing is at best a desper- Printed Ads tend to end up in the ignore with tools like the remote ate attempt to engage you when bottom of a rubbish bin unless you control and digiboxes. Surely, you are planning to switch e.g. a are a florist wrapping those tab- you’ve used a commerical break to mobile operator. Telesales people loids around your precious roses. get a sandwitch? tend to call when you are other- wise occupied BUY!!!!!!!! ES TL E !!! G S Y! AN HI Since you’ve been our cust... BU CH W !!! TO AST 1! & in L Hello? Hello? Are you there? OFFER!!!! S 3 LL !!! FF !!! BE Y! O BU es € Skippin Fe n 10 Y de BU Hid g ..3...2...1 Ads In No Y BU FF O ..... 0% -5 FREE!!! Outbound marketing is like shouting AT your audience
  • 2. Inbound marketing is marketing with your audience http://www.companywebsite.com Twiits Our Mission Case Studies Blog Inbound Marketing Is Attracting Your Audience to You by Providing Interesting Content that... Educates Enlightens Entertains Encourages Help your potential custom- Offer ideas, tips, suggestion Create superior experi- Build trust and provide your ers with their challenges and and new viewpoints. ences, surprise and exceed potential customer a solid needs by pointing out ways expectations. reason to commit to your to solve them. offerings.
  • 3. So, how can marketers create such content? Inbound marketing starts with understanding the customer’s 1) Needs and problems Awarenes 2) Buying cycles and processes Evaluation 3) Buying related risks 4) Final decision makers Purchase
  • 4. Seach Engine Optimisation Awareness In today’s environment buying starts online, more specifically from search engines. Cus- tomers use Google and other search engines to find solutions that best satisfy their unique needs and solve their problems. http://www.companywebsite.com However, they do not browse through several results pages but investigate the top results. Therefore, it is important for companies to appear on the first page of search results. Our Mission Case Studies Blog Getting on top of search results starts with identifying the key words the potential cus- tomer uses to find different solutions. These keywords are rarely product, brand or com- pany names but short descriptions of prob- lems they are facing in their everyday lives. and how does it translate to online environment?
  • 5. er Pap ite Wh Blogging and Content Production There are several tools available your company can har- ness to produce content that educates, enlightens, enter- tains and most importantly encourages your target group to buy your products and services. Valuable content comes in many forms. Examples include: 1) White Papers 2) E-Books 3) Videos 4) Blog Posts 5) Inforgraphics (like the one you are reading right now!) Offering valuable content in inbound marketing entitles a value exchange. This means for example that your com- pany offers a downloadable white paper on your website and in order to read it the potential customer has to offer detailed information about themselves. This information can be used later on for more target marketing activities. Evaluation
  • 6. 12 | Inbound Marketing Inbound Marketing Social Media Let’s face it, social media is here to stay. People from all walks of life spend more and more time on social networks like Facebook, Twitter and LinkedIn. Social media evolves @ rapidly and continues to revo- lutionise how people encage @ their social circles. Many companies have already @ created accounts on several social channels but rarely take full advantage of their poten- tial. Presense in social media @ requires activeness, planning and most importantly creativ- ity. After all, it is a touch point to existing and potential cus- tomers and differentiation from competition is essential.
  • 7. http://www.inboundmarketingessentials.com OK, so Enlighten recognisable contacts, now what? Educate I’ve got Entertain Encourage Generating Leads on Your Company Website http://www.companywebsite.com/landingpage The key for generating new sales leads with content marketing is offering valuable content in Download the Essential Guide exchange for some personal and FOR FREE! company details. Name Mary McCarefulboyer After your lead downloads your Company content, you have detailed Gimmicks Ltd. information about them. This Email information can be later used for er more targeted marketing. Pap mary.m@gimmicks.com ite Biggest Challenge is my business is: Wh Our company’s biggest challenge is As the lead becomes warmer and warmer, you get more knowledg- able about their interest and Submit and Get Your Copy challenges.
  • 8. http://www.inboundmarketingessentials.com Educate Enlighten Entertain Encourage Generating Leads on Other Online Channels Blog Blog Post This blog is about.... Twiits Read More Each venue of your company’s Implement calls-to-action and links Every channels is an opportunity to online footprint should provide to your website, blog posts and get new customers. Therefore it is incentives for visitors to become landing pages on your company’s important to visualise the path the recognisable contacts. social media channels and blog. potential customer travels on your Most importantly share and en- online touch points towards be- courage others to share your con- coming a customer. tent via social media.
  • 9. http://www.inboundmarketingessentials.com Educate Enlighten Entertain Encourage Nurturing Leads After a website visitor turns into a recognisable contact, you need to have tactics in place to warm them Case Study up. Case Study Very few are ready to buy after their first visit to your website. They need more information to evaluate your offerings. You need to offer them content that is highly related to their interests. Once your leads are “hot” enough, they are ready to be passed on to sales. Thanks to the information gath- ered as the contact has tranformed from an anonymous visitor into a recognisable sales-ready lead, sales people are now more knowl- edgable about what makes the particular contact “tick”.
  • 10. Each marketing activity should yield a positive ROI Online Marketing Performance Website Traffic Traffic Traffic Volume Sources The right indicators allow you Jan Feb Mar Apr May to monitor how your marketing actitivies perform over time. It all comes down to how many con- tacts the activities produce to your company and how many of them are converted to sales.
  • 11. Your content should convert traffic to sales-ready leads Online Marketing Performance Content Performance Source Visitors Conversion Submissions Direct traffic 37 21,1% 8 LinkedIn 27 48,1% 13 Facebook 11 27,3% 3 Email Marketing 11 81,8% 9 Keeping an eye on your mar- TOTAL 86 38,4% 33 keting performance helps you to understand e.g. what type of content converts the most leads and what does not do so at all.
  • 12. Analytics should help you to make more effective decisions Online Marketing Performance Marketing Campaign Performance 53 52 25 12 Sent Delivered Opened Clicked Recipient Sent Delivered Opened Clicked lead@company.com lead@enterprise.com lead@organisation.fi Acting upon the gathered data helps you to improve your market- ing campaings. This way your mar- keting efforts remain relevant to your target audience and keep per- forming well.
  • 13. Inbound Marketing Scoreboard Inhouse Agency You need to have Good Agencies have - Clear view on voice of the customer - Expertise on how to find target segments - A strategic inbound marketing plan - Create a strong value proposition - Skillful writers - Inbound marketing expertise - SEO know-how - Skillful writers - Web Designers - SEO know-how - Social Media Planners - Web Designers and Developers - TIME - Social Media Planners You need software and tools for They also provide tools for - Managing content - Managing website content easily - Managing contacts - Creating a database of contacts - Email marketing - Effective email marketing tools - Blogging - Blogging platform - Website coding - Marketing Automation - Analytics - Analytics tools Inhouse Outsourcing