1. Where Business Analysis Ends Tuesday, May 15, 2007 Robin Grace Principal Consultant

3. What I would Rather be Talking About Fly-Fishing … but they only gave me 30 minutes

7. Important Commonality Business Process Output Value Input

12. Elementary Process Example NOT ? Whether a process is elementary or not is solely dependant on the way business is done.

13. Elementary Process Example Placed Order Value Statement Order Information Output Customer Trigger Input Customer Info Product Info Quantity Business Information Required Product Information Customer Information Take Customer Order

14. Take Customer Order Placed Order Customer Customer Places Order Product Information R Order Information C Customer Information R From Customer The Orders department This process allows the order clerk to capture the order from the based on the customers input A customer must have an account with us to buy from us When a customer opens an account we need his phone number and address Adapted from B2T Training Requirements Pack A IIBA Endorsed Education Provider Process ID: Process Name: Detailed Description: External Agents Involved: What causes the process to occur? What happens after the process is complete? Business rules: Data (attributes): CRUD Source Additional notes: Information source: Functional Requirement – AS IS List the group(s) that currently perform this process.

21. Elementary Process Example Customer Business Service Boundary Presentation Layer Independent Placed Order Customer Info Product Info Quantity

23. Business Analysis and Use Cases Business initiative System The scope includes all elementary processes The scope includes only processes that will be automated by the System