Presentation from introductory JUSP workshop held on 4 July 2018 at Jisc Manchester.

1. Getting to grips with JUSP
Manchester
04/07/2018

2. Welcome
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3. What we’ll cover this morning
»Introductions
»What is JUSP? How it works?What it covers?
»Demo of JUSP for journals
Break
»How libraries are using JUSP
»Hands-on activities
»Feedback and summary
Lunch (12:30)
Morning session
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4. Introductions
»Name
»Organisation
»What would you like to get out of today?
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5. Introduction to JUSP for journals
Paul Meehan
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6. What is JUSP?
The Journal Usage Statistics Portal provides a FREE “one stop shop”
for libraries to access and download usage statistics from a wide
range of journal publishers.
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7. How it all started …
»Interest in a one stop shop forCOUNTER journal reports dates back
to studies carried out in 2005 and before
»Jisc Collections commissioned various parties to develop a
demonstrator/prototype service for a small subset of publishers
(Elsevier, Springer, OUP) and 5 libraries
»JUSP was launched into service in early 2010 and has rapidly
expanded ever since
»E-books were added in February 2016
»JR2/JR5 added mid 2016
»Database reports added September 2017
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8. Who provides JUSP?
»Jisc (formerly staff atThe University of Manchester) – day
to day running, data collection, database admin, support,
website, technical development
»Jisc Collections – publisher agreements
»Evidence Base – user evaluation, surveys and support
»Cranfield University – technical development (SUSHI)
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9. What does JUSP contain - journals?
»COUNTER journal reports for 85 publishers and
intermediaries
»Data back to January 2009 where available
»Expanding publisher list
»Over 620 million individual data entries
»Data for more than 200 institutions
»Title lists and deal information
»Over 30 reports, charts and tables providing access to the
data in a wide range of forms!04/07/2018 Getting to grips with JUSP - Manchester 9

10. What JUSP does NOT contain
»Cost information
»Article level stats
»Unchecked data!!!
»Data for non COUNTER compliant publishers
»Full journal aggregator reports
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11. Reports and features
»Journal level reports, including JR1; gateway data; JR1
minus JR1a and JR1 GOA; journal search; JR2; JR5
»Summary reports, including SCONUL; top titles;
breakdown of usage by date range and publisher;
academic and publisher year data; trends over time
»Titles and deals reports
»Usage profiling reports – compare your site with others in
your Jisc band / peer groups / region / consortium
»Data visualisations
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12. How we work with the data
»SUSHI – Standardized Usage Statistics Harvesting
Initiative: machine to machine
»We collect approximately 10,000 reports per month
»Backdata / new publishers or sites / missing accounts /
restated data
»Every report undergoes visual checks, plus automated
checking software runs 20 tests prior to loading
»Any missing data or global errors reported to publishers
»No reports added unless we’re happy!!!
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13. Benefits for libraries - 1
»One account not dozens
»All report gathering done centrally
»All data verified prior to loading
»Costs/time savings
»Reports and data presentation save a lot of time
»New reports take effort out of calculations
»Restated data
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14. Benefits for libraries - 2
»Help with SCONUL return
»Usage profiling and peer group comparisons
»“Core” title tracking / ad hoc reports
»Export and visualise reports and data in various ways
»Designed for and by the library community
»More clout with publishers over issues
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15. Interoperability
»JUSP offers a SUSHI server for exporting data
› Other usage stats packages e.g. Ustat / ALMA /
Millennium / RedLink / EBSCO Usage Consolidation
»Shares data with KB+ http://www.kbplus.ac.uk
»Jisc Library Support Services (LSS) project development
https://www.jisc.ac.uk/rd/projects/transforming-library-
support-services
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16. COUNTER journal reports
Abbreviation Report name COUNTER definition
JR1 Journal Report 1 Number of successful full-text article requests by month and journal
JR1a Journal Report 1 archive Number of successful full-text article requests from an archive by
month and journal
JR1 GOA Journal Report Gold Open
Access
Number of successfulGold OpenAccess full-text article requests by
month and journal
JR2 Journal Report 2 Access Denied to Full-TextArticles by Month, Journal and Category
JR5 Journal Report 5 Number of successful full-text article requests by year of publication
and journal
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»Friendly guide to COUNTER journal reports
https://www.projectcounter.org/guides-to-counter/
»JUSP guides to reports https://jusp.jisc.ac.uk/guides-to-reports/

17. Demo of JUSP for journals
https://jusp.jisc.ac.uk
04/07/2018
LauraWong
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18. Break
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19. How libraries are using JUSP
LauraWong
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20. Using journal usage data
Regular reporting
• External e.g. SCONUL
• Internal e.g.
management
Informing decisions
• Annual renewals,
substitutions and
cancellations
• Purchasing
• Planning (e.g.
collection
management
strategy)
Evaluation
• Packages or
purchasing models
• Systems and
processes
Value and impact
• Promotion
• Advocacy
• Open access?
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21. Examples from libraries
» Assisting academic departments in understanding resource use
» Collecting data for regular reporting and decision making
» Community focus and expert support
» Creating usage summaries for dashboards and performance
indicators
» Data assurance
» Ease of use and functionality
» Informing decisions for substitutions/cancellations
» JUSP for Further Education
» Making effective use of staff time
» Usage profiling – understanding your usage in a broader context
Use cases
» Using JUSP data to evaluate the effectiveness of
discovery systems
» Using JUSP's SUSHI server in conjunction with
statistical packages and tools
» Using JUSP to support renewal and purchasing
decisions
» Using JUSP to support national negotiations for a
better deal
» Using JUSP to improve collection management and
strategy
Case studies
04/07/2018
Use cases https://jusp.jisc.ac.uk/use-cases/ Case studies https://jusp.jisc.ac.uk/case-studies/
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22. Hands on activities
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23. Exercises
1. Evidence for journal substitutions
2. Evaluating a journal collection
Topics
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24. Feedback
Which reports do you think are most useful?
What have you learned?
Do you have any questions?
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25. Questions and summary
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26. Lunch
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27. Welcome back
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28. What we’ll cover this afternoon
»JUSP book, database and platform data
»Demo of BOOKS & OTHER
»How libraries are using book, database & platform usage
Break
»Hands-on activities
»Training and support
»Future developments
Afternoon session
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29. Introduction to book, database & platform
reports
Dave Chaplin
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30. What does JUSP contain? - ebooks
»COUNTER book reports for 33 suppliers
»Data back to January 2014 where available
»Expanding supplier list
»Data for more than 200 institutions
»A number of reports, charts and tables providing access to
the data in a growing range of forms
Book portal went live in February 2016.
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31. What does JUSP contain? – databases & platforms
»COUNTER database and platform reports for 23 services
»Data back to January 2014 where available
»Expanding service list
»Data for more than 200 institutions
»A number of reports, charts and tables providing access to
the data in a growing range of forms
Database and platform reports went live in Sept 2017.
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32. ebooks - Reports
»BR1 – successful title requests by month and title
»BR2 – successful section requests by month and title
»BR3 – access denials, by month, title and category
»Annual summary*
»SCONUL returns*
»Top titles (calendar and academic years)*
»Trends over time*
*from BR2
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33. Databases & platforms - Reports
04/07/2018
»PR1 - Platform Report 1:Total Searches, Result Clicks
and RecordViews by Month and Platform
»DB1 - Database Report 1:Total Searches, Result Clicks
and RecordViews by Month and Database
»DB2 - Database Report 2: Access Denied by Month,
Database and Category
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34. Understanding BR, PR and DB
»Friendly guide to COUNTER database reports
https://www.projectcounter.org/guides-to-counter/
»COUNTER quick guide: Result Clicks and RecordViews
https://www.projectcounter.org/quick-guideresult-clicks-
record-views/
»JUSP guides to books and other reports
https://jusp.jisc.ac.uk/guides-to-book-reports/
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35. How we work with the data
»SUSHI – Standardized Usage Statistics Harvesting
Initiative: machine to machine
»We collect approximately 4,000 reports per month
»Backdata / new publishers or sites / missing accounts /
restated data
»Every report undergoes visual checks, plus automated
checking software runs 20 tests prior to loading
»Any missing data or global errors reported to publishers
»No reports added unless we’re happy!!!
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36. Benefits for libraries
»One account not dozens
»All report gathering done centrally
»All data verified prior to loading
»Costs/time savings
»New reports take effort out of calculations
»Restated data
»Designed for and by the library community
»More clout with publishers over issues
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37. How to access books & other reports
1. Log in to JUSP
2. Click on ‘Books and other’
3. First time you will need to register
4. Copy and paste into an email and
send to help@jisc.ac.uk with ‘JUSP
registration’ in the subject
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38. Demo of JUSP for books, databases & platforms
https://jusp.jisc.ac.uk
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39. How libraries are using book, database and
platform usage data
LauraWong
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40. Uses of book usage data
Reporting
• Management
• Subject and liaison
librarians
• Academics
• SCONUL
Collection
development
decisions
• Policy decisions
• Subscription
renewals
Identifying titles for
purchase
• BR3
• Single/multi-user
• Extra ‘copies’
• New titles and
packages
Providing evidence to
support purchasing
models
• Individual titles
• PDA/DDA
• EBA
Promotion and
awareness
• Low use titles
• Value
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41. Challenges for libraries
E-book usage discussion
forum - July 2016
Report available:
http://jusp.jisc.ac.uk/news/JUSP-ebook-
discussion-forum-report-20160714.pdf
E-books usage: counting the
challenges and opportunities
Report available:
http://repository.jisc.ac.uk/6681/1/jisc-e-
book-usage-report-august-2017.pdf
04/07/2018
Lack of
common
identifiers
Lack of
accurate title
lists
Inconsistencies
in measuring
‘use’
Time
consuming and
inefficient
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42. Platform and database usage
How are libraries using platform and database reports?
04/07/2018
Renewals
Result
clicks?
Record
views?
Searches?
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43. Activities
Using book, database and platform reports
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44. Exercise feedback
Which reports do you think are most useful?
What have you learned from doing these exercises?
Do you have any questions?
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45. Training and support
»Bespoke training alongside standard courses
»Online FAQs and getting started materials
»Guides to all reports
»Dozens of webinars and online demonstrations –
recordings available
»Papers, presentations, event slides and recordings
»Support service by email helpdesk: help@jisc.ac.uk
(mention JUSP in subject)
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46. Future developments
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47. Future developments
»COUNTER Release 5
› https://jusp.jisc.ac.uk/news/counter5.html
»More publishers (ongoing)
»More data visualisations
»More resource types (e.g. multimedia reports)
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48. What next?
»Feedback form
»Presentation, exercises and answers will be added to the
website
»JUSP libraries mailing list
»Check your available data
»Any questions or issues, please contact the helpdesk:
help@jisc.ac.uk
(mention JUSP in subject line)
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