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Sebastian Wallroth, Germany
WikiConference Yerevan, Armenia
October 2013
About me and Wikimedia Deutschland
● Me
– born 1968 in East Germany
– Wikipedia Editor since 2003 (mainly German Wikipedia and Commons)
– co-founder of Wikimedia Deutschland; Board Member since 2011
– volunteer
● Wikimedia Deutschland
– founded 2004 (first Chapter)
– members: ~6,000 (October 2013); 2,606 (2012): 1,259 (2011)
– donations: $6 Mio (2012), $4 Mio (2011), $2 Mio (2010)
Disclaimer: I speak for myself, not in the name of Wikimedia Deutschland
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Why not let the people pay for Wikipedia?
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Who is „the people“ in context of
Wikipedia?
● Editors
– Create content.
– Why?
● Donors
– Give money.
– Why?
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
What editors do
https://commons.wikimedia.org/wiki/File:Computer_keyboard.gif Public Domain; https://commons.wikimedia.org/wiki/File:Brain_-_Lobes.png John A Beal, PhD Dep't. of Cellular Biology & Anatomy,
Louisiana State University Health Sciences Center Shreveport, CC-BY; https://commons.wikimedia.org/wiki/File:Blue_eye-_side.JPG Larali21, CC-BY-SA;
https://commons.wikimedia.org/wiki/File:Sanders_720_%28I197205%29.png Informatyka, rok 1972, Public Domain; https://commons.wikimedia.org/wiki/File:Old_book_bindings.jpg Tom Murphy VII, CC-BY-SA-3.0
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
What editors do
vote
take photos
argue
code
troll
check
references
create
tools
strategize
build
alliances
mediate
translate
campaign
improve
delete
give suggestions
categorize
poke
around
prosecute
revise
discuss
chat
donate
lobby
flirt
make
friends
learn
lead
support
OTRS
mentor
wikify
review
clean up
self-express
FAC
welcome
meetup
…
…
…
…
…
…
…
…
promote
protect
write
[[articles]]
spell
check
fight
vandals
patrol
administrate
Merz, Manuel (2011): Understanding Editor Satisfaction and Commitment.
First impressions of the Wikipedia Editor Satisfaction Survey. http://www.purl.org/merz/20110804
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Editor motivation
Cost Benefit Consideration
Importance of movement
targets
Identification with movement
Task characteristics
(task diversity, relevance,
autonomy, feedback)
Satisfaction
Engagement
Das Phänomen Wikipedia: Motivationale Einflussfaktoren auf die freiwillige Mitarbeit an einer offenen webbasierten Enzyklopädie.
Joachim Schroer & Guido Hertel. Universität Würzburg. DGPs Fachgruppentagung AO 2007 / Trier / 19. September 2007
http://www.i2.psychologie.uni-wuerzburg.de/ao/research/wikipedia/fg_ao_2007_wikipedia.pdf
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Most editors do it not for money
https://commons.wikimedia.org/wiki/File:Domkapitel_Salzburg_20_Dukaten_1772.jpg MatthiasKabel, CC-BY-SA-3.0
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
The „but“: Paid editing
● Marketing, Politics, Ideology
● Practice to date: arbitrary tolerance
● Current paid contributors
– temporary guests
– only interested in their own articles
– not interested in neutral point of view
– very few from museums, archives, etc.
● Basic normative conflict: openness, anonymity, and
voluntary work
Dirk Franke. The Acceptable Limits of Professional Writing on Wikipedia.
https://de.wikipedia.org/wiki/Wikipedia:Die_Grenzen_der_Bezahlung/6_weeks
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Donors
I donor for Wikipedia, because... Yes No
I want to see no ads on Wikipedia 87% 13%
I want to protect Wikipedia from influencing and manipulation 92% 8%
I want to see an quality increase of Wikipedia content 73% 27%
I want assure free access to knowledge for everybody 85% 15%
I want to give something back to Wikipedia, that I use so often 96% 4%
I want to use Wikipedia for free further on 94% 6%
Donors survey 2011. Wikimedia Deutschland.
https://commons.wikimedia.org/wiki/File:Ergebnisse_Spender-Umfrage_2011_Wikimedia_Deutschland.pdf
Wikimedia Foundation 2012 Donations and Contributions Revenue
$35.000.000
Wikimedia Foundation 2011–2012 Annual Report.
https://upload.wikimedia.org/wikipedia/commons/4/48/WMF-AR_2011%E2%80%9312_EN_SHIP2_17dec12_300dpi_hi-res.pdf
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Conclusion
● They pay for Wikipedia.
● We ask – they pay.
● Voluntary.
● Donors motivation
– not to pay the editors
– for a Free Wikipedia; for Free Knowledge
● Editors motivation
– interesting tasks
– identification with movement
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Thought Experiement
● Let the customers (readers, re-users) pay.
● Pay the editors.
● What would be the effects of a classic business
model to the Wikipedia project?
Money Flow
User Editor$
$
$ Agency $
UserUser
User
User
User
User User
UserEditor
Editor
Editor
Editor
Editor Editor
UserUser
User
User
User
User User
UserEditor
Editor
Editor
Editor
Editor Editor
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Editor Balance
● Armenia is a country.
➔ Armenia is an orthodox christian
mountainous country.
➔ Armenia is an orthodox christian,
mountainous country.
➔ Armenia (/ r mi niə/ Armenian:ɑ ˈ ː
Hayastan), officially theՀայաստան
Republic of Armenia (Armenian:
Հայաստանի
, HayastaniՀանրապետություն
Hanrapetut’yun), is a mountainous
country in the South Caucasus region of
Eurasia.
Wiki-Watch's infos:
● Total:
– Authors: 183
– Edits: 297
– List of references: 134
– Links: > 1,000
● Within the observation period:
– Authors: 9
● MosMusy: 27%
● HouseOfArtaxiad: 9%
● BabbaQ: 9%
● Zyzzzzzy: 9%
● NeroN BG: 9%
● all others: 36%
– Edits: 11
– unfriendly reverts: 0
– Protections of pages: 0
– Visitors: 138,541
http://en.wiki-watch.de/index.php?Content=LemmaDetails&LemmaDetailsTitle=Armenia
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Editor Motivation
● Displacement of other motivation factors
● Shift of topic balance (interest driven → money
driven)
● Divorce of communities
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
User Balance
● Reader
– Frequency, Time, Device, Country, …
● Re-User
– Frequency, Time, Device, Country, …
– Modification
– Private, Education, Business
– Complete article, Basic information, Snippet
$$ Agency
UserUser
User
User
User
User User
UserEditor
Editor
Editor
Editor
Editor Editor$
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Conclusion
● Change of editor motivation could crash the project
● Editor share is always unfair
● Re-Use tracking is complex and money burning
● No guaranteed free access to knowledge
WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
Questions and more Questions
Thank you.

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WikiConference Presentation on Why People Pay for Wikipedia

  • 1. Sebastian Wallroth, Germany WikiConference Yerevan, Armenia October 2013
  • 2. About me and Wikimedia Deutschland ● Me – born 1968 in East Germany – Wikipedia Editor since 2003 (mainly German Wikipedia and Commons) – co-founder of Wikimedia Deutschland; Board Member since 2011 – volunteer ● Wikimedia Deutschland – founded 2004 (first Chapter) – members: ~6,000 (October 2013); 2,606 (2012): 1,259 (2011) – donations: $6 Mio (2012), $4 Mio (2011), $2 Mio (2010) Disclaimer: I speak for myself, not in the name of Wikimedia Deutschland WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 3. Why not let the people pay for Wikipedia? WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 4. Who is „the people“ in context of Wikipedia? ● Editors – Create content. – Why? ● Donors – Give money. – Why? WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 5. What editors do https://commons.wikimedia.org/wiki/File:Computer_keyboard.gif Public Domain; https://commons.wikimedia.org/wiki/File:Brain_-_Lobes.png John A Beal, PhD Dep't. of Cellular Biology & Anatomy, Louisiana State University Health Sciences Center Shreveport, CC-BY; https://commons.wikimedia.org/wiki/File:Blue_eye-_side.JPG Larali21, CC-BY-SA; https://commons.wikimedia.org/wiki/File:Sanders_720_%28I197205%29.png Informatyka, rok 1972, Public Domain; https://commons.wikimedia.org/wiki/File:Old_book_bindings.jpg Tom Murphy VII, CC-BY-SA-3.0 WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 6. What editors do vote take photos argue code troll check references create tools strategize build alliances mediate translate campaign improve delete give suggestions categorize poke around prosecute revise discuss chat donate lobby flirt make friends learn lead support OTRS mentor wikify review clean up self-express FAC welcome meetup … … … … … … … … promote protect write [[articles]] spell check fight vandals patrol administrate Merz, Manuel (2011): Understanding Editor Satisfaction and Commitment. First impressions of the Wikipedia Editor Satisfaction Survey. http://www.purl.org/merz/20110804 WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 7. Editor motivation Cost Benefit Consideration Importance of movement targets Identification with movement Task characteristics (task diversity, relevance, autonomy, feedback) Satisfaction Engagement Das Phänomen Wikipedia: Motivationale Einflussfaktoren auf die freiwillige Mitarbeit an einer offenen webbasierten Enzyklopädie. Joachim Schroer & Guido Hertel. Universität Würzburg. DGPs Fachgruppentagung AO 2007 / Trier / 19. September 2007 http://www.i2.psychologie.uni-wuerzburg.de/ao/research/wikipedia/fg_ao_2007_wikipedia.pdf WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 8. Most editors do it not for money https://commons.wikimedia.org/wiki/File:Domkapitel_Salzburg_20_Dukaten_1772.jpg MatthiasKabel, CC-BY-SA-3.0 WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 9. The „but“: Paid editing ● Marketing, Politics, Ideology ● Practice to date: arbitrary tolerance ● Current paid contributors – temporary guests – only interested in their own articles – not interested in neutral point of view – very few from museums, archives, etc. ● Basic normative conflict: openness, anonymity, and voluntary work Dirk Franke. The Acceptable Limits of Professional Writing on Wikipedia. https://de.wikipedia.org/wiki/Wikipedia:Die_Grenzen_der_Bezahlung/6_weeks WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 10. Donors I donor for Wikipedia, because... Yes No I want to see no ads on Wikipedia 87% 13% I want to protect Wikipedia from influencing and manipulation 92% 8% I want to see an quality increase of Wikipedia content 73% 27% I want assure free access to knowledge for everybody 85% 15% I want to give something back to Wikipedia, that I use so often 96% 4% I want to use Wikipedia for free further on 94% 6% Donors survey 2011. Wikimedia Deutschland. https://commons.wikimedia.org/wiki/File:Ergebnisse_Spender-Umfrage_2011_Wikimedia_Deutschland.pdf Wikimedia Foundation 2012 Donations and Contributions Revenue $35.000.000 Wikimedia Foundation 2011–2012 Annual Report. https://upload.wikimedia.org/wikipedia/commons/4/48/WMF-AR_2011%E2%80%9312_EN_SHIP2_17dec12_300dpi_hi-res.pdf WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 11. Conclusion ● They pay for Wikipedia. ● We ask – they pay. ● Voluntary. ● Donors motivation – not to pay the editors – for a Free Wikipedia; for Free Knowledge ● Editors motivation – interesting tasks – identification with movement WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 12. Thought Experiement ● Let the customers (readers, re-users) pay. ● Pay the editors. ● What would be the effects of a classic business model to the Wikipedia project?
  • 13. Money Flow User Editor$ $ $ Agency $ UserUser User User User User User UserEditor Editor Editor Editor Editor Editor UserUser User User User User User UserEditor Editor Editor Editor Editor Editor WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 14. Editor Balance ● Armenia is a country. ➔ Armenia is an orthodox christian mountainous country. ➔ Armenia is an orthodox christian, mountainous country. ➔ Armenia (/ r mi niə/ Armenian:ɑ ˈ ː Hayastan), officially theՀայաստան Republic of Armenia (Armenian: Հայաստանի , HayastaniՀանրապետություն Hanrapetut’yun), is a mountainous country in the South Caucasus region of Eurasia. Wiki-Watch's infos: ● Total: – Authors: 183 – Edits: 297 – List of references: 134 – Links: > 1,000 ● Within the observation period: – Authors: 9 ● MosMusy: 27% ● HouseOfArtaxiad: 9% ● BabbaQ: 9% ● Zyzzzzzy: 9% ● NeroN BG: 9% ● all others: 36% – Edits: 11 – unfriendly reverts: 0 – Protections of pages: 0 – Visitors: 138,541 http://en.wiki-watch.de/index.php?Content=LemmaDetails&LemmaDetailsTitle=Armenia WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 15. Editor Motivation ● Displacement of other motivation factors ● Shift of topic balance (interest driven → money driven) ● Divorce of communities WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 16. User Balance ● Reader – Frequency, Time, Device, Country, … ● Re-User – Frequency, Time, Device, Country, … – Modification – Private, Education, Business – Complete article, Basic information, Snippet $$ Agency UserUser User User User User User UserEditor Editor Editor Editor Editor Editor$ WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 17. Conclusion ● Change of editor motivation could crash the project ● Editor share is always unfair ● Re-Use tracking is complex and money burning ● No guaranteed free access to knowledge WhynotletthepeoplepayforWikipedia?SebastianWallroth,Germany.WikiConfenrenceYerevan,Armenia.October2013.CC-BY.
  • 18. Questions and more Questions Thank you.