1. Betty Watson

2. Agenda
 About Harmonic
 Challenges and Opportunities
 Solutions Implemented
 Results & What We Learned

3. About Harmonic
 Leading global provider of
versatile, high performance
video delivery solutions
 Headquartered in
Sunnyvale, CA
(NASDAQ: HLIT)
 ~$400M revenue run rate
 650 employees worldwide

4. 111
MonthlyMonthly ForecastingForecasting -- Current ProcessCurrent Process
W Days
Sales Product Marketing Operations
CEO Staff
PMs, SLS,
Ops Meet
5-8 2-3 5-9 61 3 10
1st
Pass
Summary
Approval
SalesFCST
byProduct
1st
Pass
Summary
Final
FinalBuild
Plan
Summary
Approval
First MRP run
from
new Ops Plan
upload
3 days
Planning creates
an Operations
Plan
=> Mkting
Forecast
Run reports and
programs to
manipulate data
2 days
Complete CSD &
BAN Plans
2 days
Planners review
BAN & CS Ops
Response
Prep, Analyze,
adjust
.1.5 day
Review with Dir.SCM,
Mfg,then make
adjustment
1/4 day
Purch./
planning begin
working MRP
requests
Executive review
& approval of the
Operations Plan
1 day
The approved
Plan is distributed
by Planning
1 day
Planning
reviews
MRP makes
adj. to Purch.
Mfg

5. Our Environment:Our Environment:
Sales/Marketing Forecasting ProcessSales/Marketing Forecasting Process

6. Our Solutions
 Salesforce.com (250 seats)
– Sales and marketing
– Service and support
 Oracle EBS
– ERP
 BigMachines
– Quote and configure
 Right90
– Product forecast

7. Business Need for Integration
 Need to entice Sales
with Orders & Cases
information
 Need to integrate
Customer, Product,
and Order information

8. Business Need for Integration
 Need to Manage
Pricing/Discount
 Need to Forecast at
Product Detail Level
 Need to Turn Quotes
into Orders & Close
Opportunities

9. Business Need for Integration
 Need Asset Information
bi-directional
 Need Entitlement Info
 Need Engineering Bug
Tracking Information
 Need to Send Repair
Data to Quality DB

10.  Oracle to SFDC
 Oracle to BMI to Oracle
 Oracle to Right90
 Oracle to SFDC to Oracle
 SFDC to Legacy Apps
Integration Solution Chosen: Cast Iron

11. Project Milestones and Timeline
Q1 Q2 Q3 Q4
2008
07/08
10,11/08
10,11/08
01/09
Phase I:
Phase II:
Phase III:
Phase IV:
Sales & Marketing
99.9%
90%
Quote/Configurator
90%
Forecasting
45%
SupportForce

12. Lessons Learned
 It Works!
 Know your Data; Let the Data Drive the Process
 Get the Best Resource Possible

13. Thank You!