1. CEO Update
Onwards from June 2012

2. CEO Update – Our Focus is now more on our
Operating Performance
Strategy
• Defining what we can do most profitably e.g. we may rent not own facilities
• Improving structure and strategy across all businesses, with specific execution plans
• More focus on recurring revenue e.g. repair and overhaul
• Governance; Treasury structure & stronger role of our Board for approvals
Customers
• Relationship building to see more and better deals
• Stronger customer relationships at senior levels
• Professionalising but stay innovative and fast to act
• Focus is on winning and executing high margin lower risk projects
• Commercial disciplines and risk management improving e.g. 3 in house counsel.
Operations
• EBIT & Cash Flow Focus
• Improving margins, via cost reduction, & price increases.
• Earn your right to grow
• Business Optimisation Projects - sales and lean initiatives
• Optimising Employee Performance
• Leveraging our investments in systems and processes e.g. IT, ERP
• Nepean Asia

3. We Measure Success By
We achieve sustainable financial growth & return
{EBIT $90M & 12% Min ROA of 25%}
Our customers choose us over our competitors, and our customers achieve superior outcomes
{97% DIFOTTQ, Audited customer satisfaction, EBIT, and 40% market share}
Our employees prefer to work with Nepean than competitors
{95% retention & ease of attraction & leading job satisfaction KPI’s}
Our employees and our customers see Nepean as an intrinsically safe place to work {Zero Harm
Culture, TRIFR 2.5%}
Our employees work together in accordance with our values and have created a culture of
success.
{Financial Reward for effort, internal culture survey, engagement and extraordinary outcomes}
We are an innovation leader, and an exciting business to partner with.
{10% intrinsic sales growth from commercialized innovation}