The document discusses knowledge mapping and social software tools that can be used to support sensemaking, knowledge sharing, and collective dialogue. It provides examples of tools such as Compendium that allow users to create and link different knowledge elements, and how such tools have been applied in contexts like capturing scientific collaborations and emergency response planning. The document concludes by suggesting potential applications of knowledge mapping tools and resources for learning more.

1. Knowledge/Argument/ Dialogue Mapping and Social Software Simon Buckingham Shum Knowledge Media Institute Open University UK www.kmi.open.ac.uk/sbs [email_address] KM4Dev Workshop, Geneva, June 2005

2. Goal of this session … to open a conversation… … to flash up examples of learning/knowledge tools to trigger reactions…

4. www.kmi.open.ac.uk

6. Lenses on what we do…

7. The missing layer to support collective sensemaking … resources documents, datasets, etc… metadata generally uncontroversial: minimise inconsistency, ambiguity, controversy domain ontologies richer formalisation of consensus: minimise inconsistency, ambiguity, controversy interpretations?

8. Sensemaking and knowledge sharing tools should support fluid movement around the space of… consensus knowledge contested knowledge unformalized knowledge formalized knowledge sensemaking+ knowledge sharing

9. Taking ‘content’ to the next level From raw learning resources… (what we push to the learner)

10. Taking ‘content’ to the next level … to layers of tools for sensemaking (what the learners construct for themselves)

11. Taking ‘content’ to the next level … creating a web of ideas, open and evolving

12. Taking ‘content’ to the next level … creating a learning community

13. Social Software

14. Presence & Peripheral Awareness

16. BuddySpace in OU Languages Course

17. NASA distributed science teams

19. Virtual Meetings

20. FlashMeeting: Web video conf.

21. Access Grid video conferencing

22. Attending Seminars

23. KMi Seminar, 26 th Sept., 2003

24. Beyond ‘Add a Comment’…

25. Beyond ‘Add a Comment’… Integrated web boards + documents

26. Generating a threaded discussion space on the fly from a document (D 3 E)

27. Generating a threaded discussion space on the fly from a document (D 3 E)

28. Beyond ‘Add a Comment’… Blogs + Wikis

29. Community of Practice blogspace/ RSS newsfeeds + PDAs etc

30. Community of Practice ‘Wikipedia’

31. Beyond ‘Add a Comment’… Forging meaningful links

32. Semantic annotation + linking between resources (interface concept) is an assumption behind…

33. ClaiMapper: Modelling research arguments

34. Connecting ideas+documents via a conceptual schema

35. ClaimFinder: Visualising claims in the literature

37. Compendium Knowledge and Dialogue Mapping

39. Demo: Mapping yesterday’s discussions

40. Compendium Web outline export

41. Case Study 1 Communicating arguments in a complex debate

42. Mapping the Iraq Debate

43. Mapping the Iraq Debate

44. Case Study 2 International (and interplanetary!) scientific collaboration

45. CoAKTinG NASA testbed: Compendium scientific feedback map from Earth geologists to Mars colleagues about their map Copyright, 2004, RIACS/NASA Ames, Open University, Southampton University Not to be used without permission

46. CoAKTinG NASA testbed: Meeting Replay tool for Earth scientists , synchronising video of Mars crew’s discussion with their Compendium maps Copyright, 2004, RIACS/NASA Ames, Open University, Southampton University Not to be used without permission RIACS/NASA Ames Research Center Mobile Agents Project Maarten Sierhuis KMi Open University CoAKTinG Project Simon Buckingham-Shum & Al Selvin Southampton University CoAKTinG Project Kevin Page Danius Michaelides Dave De Roure Nigel Shadbolt

47. Case Study 3 Emergency Response & Decision Support (for Personnel Recovery) Mixing hard logistics, decision methodology, and analysis of ‘messy’ issues (Joint work with Austin Tate, Univ. Edinburgh)

48. Emergency Response Planning Setup

50. JTFC Briefing: Intent template Answers may be constrained by predefined options, as specified in the XML schema

51. COA Comparison Worksheet Summary of how COAs trade off against each other, derived from each COA worksheet Constraints Restraints