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OT1 UTILIZATION REVIEW
AT
XYZ HOSPTAL
BY DR.SUGATA PYNE
BHMS, MHA
TISS,MUMBAI
2012-14
OBJECTIVES
• To find out the capacity utilization and actual
utilization time of OT1 .
• To find out the reasons for the gap in available
working time and utilization time of the OT (if
any).
• To find out the type of surgeries that take place in
the OT and analyze the related information.
• To suggest measures to improve the utilization of
the OT.
METHODOLOGY
• A retrospective study was done of OT1.
• An observational study of the workflow of the
OT was done from 01.09.2013 to 21.09.2013
using non-participation approach.
• Data Analysis: Data was analysed with the help
of MS-Excel.
Working of OT
• The OT works from 8 am to 4 pm Monday to
Saturday.
• 8 hours daily
• 10 minutes between surgeries for cleaning
and restoration
• Sunday : repair and maintainence.
Patient admitted on previous evening of
scheduled surgery date and prepared for
surgery next morning.

Anaesthesist and surgeon arrives.

Patient called from ward 15 minutes
before scheduled surgery time. Ward boys
of respective ward takes the patient to OT

Immediately after surgery patient taken
out of OT and kept in recovery room till
patient gains consciousness

After gaining consciousness, patient sent
to ward
35
30
25
20
15

days of month

10

working days

5
0

JA FE MA AP MA JU
AU
OC NO DE
JUL
SEP
N B R R Y N
G
T V C

days of month 31 29 31 30 31 30 31 31 30 31 30 31
working days 25 25 25 24 26 26 26 25 25 27 25 25
NO. OF HOURS OF OT UTILIZATION
160
140

120
100
80

Series 1

60
40
20
0
JAN FEB
Series 1 86

MA
NO
APR MAY JUN JUL AUG SEP OCT
DEC
R
V

96 112 115 122 135 145 98

83 103 76

98
250
HOURS
UTILIZED
200

150

100

50

0
JAN FEB

MA AP MA
AU
OC NO
JUN JUL
SEP
DEC
R R Y
G
T V

HOURS UTILIZED 86 96 112 115 122 135 145 98 83 103 76 98
AVAILABLE HOURS 196 196 196 188 204 204 204 196 196 212 196 196
80

PERCENTAGE UTILIZATION
70
60

PERCENTAGE
UTILIZATION

50
40
30
20
10
0

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

PERCENTAGE
43.9 49.0 57.2 61.1 59.9 66.3 71.2 50.0 42.3 48.6 38.8 50.0
UTILIZATION
UTILIZATION OF OT1 IN 2012
• Total hours available = 2380.9 hours
• Total hours utilized = 1269

• Percentage utilization

hours
= 53.29%
TOTAL = 443
AVG = 37/ month

TOTAL SURGERIES
60

50
40
30
20
10

0

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Series 1 38

37

37

33

51

40

34

35

30

40

29

39
SURGERY NUMBERS BY SPECIALITIES

NUMBER
350
300

Axis Title

250
200
150
100
50
0

NUMBER

CARDIA
C

ORTHO

ENT

EYE

55

320

20

12

UROLO REPROD
OTHERS
GY
UCTIVE
8

3

25
PERCENTAGE BREAKUP OF SURGERIES
3%

0%

2%
6%

12%

4%
CARDIAC
ORTHO
ENT
EYE
UROLOGY
OTHERS
REPRODUCTIVE

73%
BREAK UP OF ORTHO SURGERIES
SINGLE TKR

BIL. TKR

31%

34%
ACL RECONSTRUCTION

ARTHOSCOPY
8%
8%

19%

OTHERS (THR, ORIF, KWIRE, SHOULDER
REPAIR, PLATING
BREAKUP OF CARDIAC SURGERIES
2%

2%

CABG

4% 4%

AVR

5%

ASD CLOSURE

5%

PACEMAKER BATTERY
REPLACEMENT

HICKMAN CATHETER
INSERTION
78%

THORACOSCOPY
MVR
TOTAL = 43
AVG = 3.5

CABG

AVG TIME = 3-12 hrs.
8

7

6

5

4

3

2

1

0
JAN

FEB

MAR

APR

MAY

JUN

6

1

4

7

1

4

JUL

5

AUG

3

SEP

1

OCT

4

NOV

3

DEC

4
AVG TIME:
LT TKR= 2.56 hrs
RT TKR = 2.66 hrs
25

SINGLE SIDED TKR

TOTAL = 110
AVG = 9

20

15

10

5

0
JAN
2

FEB MAR APR MAY JUN
20

11

6

10

8

JUL AUG SEP OCT NOV DEC
11

10

5

11

9

7
AVG TIME = 4.6 hrs

BILATERAL TKR

9
8

TOTAL = 62
AVG = 5

7
6

5
4
3
2
1
0
JAN
6

FEB MAR APR MAY JUN
1
8
6
5
7

JUL AUG SEP OCT NOV DEC
7
3
5
4
4
6
AVG TIME = 2.24 hrs

TOTAL = 18
AVG = 1.5

COCHLEAR IMPLANT

7
6
5
4
3
2
1
0
JAN

FEB MAR APR MAY JUN

JUL AUG SEP OCT NOV DEC

3

2

0

0

0

6

2

1

0

1

3

0
TOTAL = 25
AVG = 2

ACL RECONSTRUCTION

AVG TIME = 1.26 hrs
7
6
5
4
3
2
1
0

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
5

0

0

0

4

0

0

6

0

2

2

6
TOTAL = 24
AVG = 2

KNEE ARTHOSCOPY

AVG TIME = 1.3 hrs
6
5
4

3
2
1
0
JAN
0

FEB MAR APR MAY JUN
4

3

1

2

0

JUL AUG SEP OCT NOV DEC
0

1

5

0

4

4
30

TOTAL = 186
AVG = 15.5/month

25
20
15
LATER TO 8 AM
10

WORKING DAYS

5
0

JA FE M AP MA JU
AU SE OC NO DE
JUL
N B AR R Y N
G P T V C

LATER TO 8 AM 16 17 15 16 18 13 19 15 9 21 15 12
WORKING DAYS 25 25 25 24 26 26 26 25 25 27 25 25
PERCENTAGE OF CASES STARTING AFTER 8 AM

PERCENTAGE
90
80
70
60
50
40

PERCENTAGE

30
20

10
0
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
@ 8 AM= 48 CASES
AFTER 8
A.M START
8.15 AM TO
8.30 AM
83 CASES

8.45 AM TO
9.45 AM
48 CASES

10 AM TO
12 AM
42 CASES

AFTER
12.30 PM
17 CASES
24 CASES
STARTED
BEFORE 8 A.M

6 AM

1 CASE

7 A.M

4 CASES

7.15 AM TO 7.45
AM

19 CASES
TOTAL = 83
AVG = 7/month

SURGERIES AFTER 4

60
50
40
30
20
10

0
JAN FEB
NO. OF SURGERIES 38
AFTER 4
3

37
7

MA
APR MAY JUN JUL AUG SEP OCT NOV DEC
R
37
8

33
7

51
8

40
9

34
11

35
6

30
6

40
6

29
3

39
9
DEC

NOV

OCT

SEP

AUG

JUL

JUN

MAY

APR

MAR

FEB

JAN

PERCENTAGE

35

30

25

20

15

PERCENTAGE

10

5

0
NUMBER OF SURGERIES AFTER 4 PM
NUMBER OF SURGERIES

35
30
25
20
15
10
5
0

NUMBER OF SURGERIES

UPTO
4.30
PM

UPTO
5 PM

UPTO
5.30
PM

UPTO
6 PM

AFTER
6 PM

10

15

16

12

30
• Out of 304 starts, 48 starts (15.8%) were at 8
am. Rest were either delayed or before 8 am
as shown previously
TOTAL = 43 DAYS
AVG = 3.6
DAYS/MONTH 8

NO SURGERY DAYS

NO SURGERY DAYS

7
6
5
4
3
2
1
0

JAN FEB MARAPR MAY JUN JUL AUG SEP OCT NOV DEC

NO SURGERY DAYS 4

3

3

2

1

5

4

3

6

2

7

3
FINDINGS OF 2012
• Underutilization of OT1.
• The hospital whose forte is cardiac surgery
does more ortho surgeries.
• A good percentage of surgeries occur beyond
the schedule hours [8 AM TO 4 PM].
• Around 1 and ½ months out of 12 months has
been wasted.
• Delay of start of OT due to late arrival of both
doctors and patients
Utilization from Jan 2013-June 2013
• Total available hours = 1183 hours
• Total utilized hours = 556 hours
• Percentage utilization = 47%
The not-so-bright current
picture
The following observations were made during
the OT study between Sept 1 to Sept 21.
 Available hours = 133.2 hours
 Utilized hours = 56.3 hours
 Utilization = 42.26%
 Cancelled surgeries = 3
 Total surgeries conducted = 19.
 Number of surgeries conducted per day is 0.90
as compared to 1.23 in 2012.
 14 (73.6%) ortho surgeries as compared to
73% in 2012.
 3 (15.7%) cardiac surgeries as compared to
12% in 2012.
 2 (10.5%) ENT surgeries as compared to 4% in
2012.
DELAY IN
SURGERIES

SCHEDULED
DELAY

4 CASES

NON
SCHEDULED
DELAY

10 CASES
DATE

SURGERY NO.

DELAY IN START

REASON

3.09.2013

1. TKR

90 MIN

LATE ARRIVAL OF
PATIENT

2. TKR

30 MIN

LATE ARRIVAL OF
PATIENT

4.09.2013

1. TKR

45 MIN

LATE ARRIVAL OF
PATIENT

6.09.2013

1. COCHLEAR
IMPLANT

30 MIN

LATE ARRIVAL OF
PATIENT

30 MIN

LATE ARRIVAL OF
PATIENT

60 MIN

LATE ARRIVAL OF
SURGEON

2. CANCELLED
10.09.2013

1. COCHLEAR
IMPLANT
2. CANCELLED

14.09.2013

1. BHP
2. CANCELLED

16.09.2013

1.THR

30 MIN

LATE ARRIVAL OF
PATIENT

17.09.2013

1.TKR

45 MIN

LATE ARRIVAL OF
PATIENT

18.09.2013

1. ASD CLOSURE

30 MIN

LATE ARRIVAL OF
SURGEON

20.09.2013

1. TKR

30 MIN

LATE ARRIVAL OF
SURGEON
 Patient delays : 7 out of 19 surgeries ( 2 ENT, 3
TKR surgeries) due to improper arrival of
patients. Average delay = 43 minutes. Highest
delay = 90 minutes. Lowest delay = 15 minutes
 Doctor delays :3 out of 19 surgeries were
delayed due to late arrival of doctors. Average
delay time = 40 minutes.
 Bilateral TKR scheduled for 3 hours but goes
on for 5 hours. Average bilateral TKR surgery
time = 4.6 hours.
RECOMMENDATIONS
• Reduce the incidence of surgeries before 8 a.m and
after 4 p.m to reduce the load on the nurses and
avoiding overtime payments:
The hospital OT already suffers from the problem of
shortage of nursing staff. To add to the problem the
nurses available are distributed before and beyond the
schedule hours to tackle the surgeries occuring at nonschedule hours. Instead if all surgeries are scheduled
within the schedule hours, all the available nursing
staff can be utilized at the same time. Also overtime
remuneration can be avoided.
• To reverse the trend of less cardiac surgeries in a
cardiac centric hospital.
• Reduce the number of no surgery days or give offs to
nurses and ward boys on those days.
• Follow up in the following years to keep track of OT
utilization and other related data.
• It has been found that mostly ENT surgery patients
come to the hospital in the same day of surgery
sometimes exactly at the time when the surgery is
scheduled or much later to the scheduled time. There
is some time required by the nurses to prepare
him/her for the surgery and to complete the necessary
paper works. This results in loss of precious OT time.
Adequate steps must be taken to prevent this.
• Design a marketing program to attract more doctors
and patients.
OT utilization review

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OT utilization review

  • 1. OT1 UTILIZATION REVIEW AT XYZ HOSPTAL BY DR.SUGATA PYNE BHMS, MHA TISS,MUMBAI 2012-14
  • 2. OBJECTIVES • To find out the capacity utilization and actual utilization time of OT1 . • To find out the reasons for the gap in available working time and utilization time of the OT (if any). • To find out the type of surgeries that take place in the OT and analyze the related information. • To suggest measures to improve the utilization of the OT.
  • 3. METHODOLOGY • A retrospective study was done of OT1. • An observational study of the workflow of the OT was done from 01.09.2013 to 21.09.2013 using non-participation approach. • Data Analysis: Data was analysed with the help of MS-Excel.
  • 4. Working of OT • The OT works from 8 am to 4 pm Monday to Saturday. • 8 hours daily • 10 minutes between surgeries for cleaning and restoration • Sunday : repair and maintainence.
  • 5. Patient admitted on previous evening of scheduled surgery date and prepared for surgery next morning. Anaesthesist and surgeon arrives. Patient called from ward 15 minutes before scheduled surgery time. Ward boys of respective ward takes the patient to OT Immediately after surgery patient taken out of OT and kept in recovery room till patient gains consciousness After gaining consciousness, patient sent to ward
  • 6. 35 30 25 20 15 days of month 10 working days 5 0 JA FE MA AP MA JU AU OC NO DE JUL SEP N B R R Y N G T V C days of month 31 29 31 30 31 30 31 31 30 31 30 31 working days 25 25 25 24 26 26 26 25 25 27 25 25
  • 7. NO. OF HOURS OF OT UTILIZATION 160 140 120 100 80 Series 1 60 40 20 0 JAN FEB Series 1 86 MA NO APR MAY JUN JUL AUG SEP OCT DEC R V 96 112 115 122 135 145 98 83 103 76 98
  • 8. 250 HOURS UTILIZED 200 150 100 50 0 JAN FEB MA AP MA AU OC NO JUN JUL SEP DEC R R Y G T V HOURS UTILIZED 86 96 112 115 122 135 145 98 83 103 76 98 AVAILABLE HOURS 196 196 196 188 204 204 204 196 196 212 196 196
  • 9. 80 PERCENTAGE UTILIZATION 70 60 PERCENTAGE UTILIZATION 50 40 30 20 10 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC PERCENTAGE 43.9 49.0 57.2 61.1 59.9 66.3 71.2 50.0 42.3 48.6 38.8 50.0 UTILIZATION
  • 10. UTILIZATION OF OT1 IN 2012 • Total hours available = 2380.9 hours • Total hours utilized = 1269 • Percentage utilization hours = 53.29%
  • 11. TOTAL = 443 AVG = 37/ month TOTAL SURGERIES 60 50 40 30 20 10 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Series 1 38 37 37 33 51 40 34 35 30 40 29 39
  • 12. SURGERY NUMBERS BY SPECIALITIES NUMBER 350 300 Axis Title 250 200 150 100 50 0 NUMBER CARDIA C ORTHO ENT EYE 55 320 20 12 UROLO REPROD OTHERS GY UCTIVE 8 3 25
  • 13. PERCENTAGE BREAKUP OF SURGERIES 3% 0% 2% 6% 12% 4% CARDIAC ORTHO ENT EYE UROLOGY OTHERS REPRODUCTIVE 73%
  • 14. BREAK UP OF ORTHO SURGERIES SINGLE TKR BIL. TKR 31% 34% ACL RECONSTRUCTION ARTHOSCOPY 8% 8% 19% OTHERS (THR, ORIF, KWIRE, SHOULDER REPAIR, PLATING
  • 15. BREAKUP OF CARDIAC SURGERIES 2% 2% CABG 4% 4% AVR 5% ASD CLOSURE 5% PACEMAKER BATTERY REPLACEMENT HICKMAN CATHETER INSERTION 78% THORACOSCOPY MVR
  • 16. TOTAL = 43 AVG = 3.5 CABG AVG TIME = 3-12 hrs. 8 7 6 5 4 3 2 1 0 JAN FEB MAR APR MAY JUN 6 1 4 7 1 4 JUL 5 AUG 3 SEP 1 OCT 4 NOV 3 DEC 4
  • 17. AVG TIME: LT TKR= 2.56 hrs RT TKR = 2.66 hrs 25 SINGLE SIDED TKR TOTAL = 110 AVG = 9 20 15 10 5 0 JAN 2 FEB MAR APR MAY JUN 20 11 6 10 8 JUL AUG SEP OCT NOV DEC 11 10 5 11 9 7
  • 18. AVG TIME = 4.6 hrs BILATERAL TKR 9 8 TOTAL = 62 AVG = 5 7 6 5 4 3 2 1 0 JAN 6 FEB MAR APR MAY JUN 1 8 6 5 7 JUL AUG SEP OCT NOV DEC 7 3 5 4 4 6
  • 19. AVG TIME = 2.24 hrs TOTAL = 18 AVG = 1.5 COCHLEAR IMPLANT 7 6 5 4 3 2 1 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 3 2 0 0 0 6 2 1 0 1 3 0
  • 20. TOTAL = 25 AVG = 2 ACL RECONSTRUCTION AVG TIME = 1.26 hrs 7 6 5 4 3 2 1 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 5 0 0 0 4 0 0 6 0 2 2 6
  • 21. TOTAL = 24 AVG = 2 KNEE ARTHOSCOPY AVG TIME = 1.3 hrs 6 5 4 3 2 1 0 JAN 0 FEB MAR APR MAY JUN 4 3 1 2 0 JUL AUG SEP OCT NOV DEC 0 1 5 0 4 4
  • 22. 30 TOTAL = 186 AVG = 15.5/month 25 20 15 LATER TO 8 AM 10 WORKING DAYS 5 0 JA FE M AP MA JU AU SE OC NO DE JUL N B AR R Y N G P T V C LATER TO 8 AM 16 17 15 16 18 13 19 15 9 21 15 12 WORKING DAYS 25 25 25 24 26 26 26 25 25 27 25 25
  • 23. PERCENTAGE OF CASES STARTING AFTER 8 AM PERCENTAGE 90 80 70 60 50 40 PERCENTAGE 30 20 10 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
  • 24. @ 8 AM= 48 CASES AFTER 8 A.M START 8.15 AM TO 8.30 AM 83 CASES 8.45 AM TO 9.45 AM 48 CASES 10 AM TO 12 AM 42 CASES AFTER 12.30 PM 17 CASES
  • 25. 24 CASES STARTED BEFORE 8 A.M 6 AM 1 CASE 7 A.M 4 CASES 7.15 AM TO 7.45 AM 19 CASES
  • 26. TOTAL = 83 AVG = 7/month SURGERIES AFTER 4 60 50 40 30 20 10 0 JAN FEB NO. OF SURGERIES 38 AFTER 4 3 37 7 MA APR MAY JUN JUL AUG SEP OCT NOV DEC R 37 8 33 7 51 8 40 9 34 11 35 6 30 6 40 6 29 3 39 9
  • 28. NUMBER OF SURGERIES AFTER 4 PM NUMBER OF SURGERIES 35 30 25 20 15 10 5 0 NUMBER OF SURGERIES UPTO 4.30 PM UPTO 5 PM UPTO 5.30 PM UPTO 6 PM AFTER 6 PM 10 15 16 12 30
  • 29. • Out of 304 starts, 48 starts (15.8%) were at 8 am. Rest were either delayed or before 8 am as shown previously
  • 30. TOTAL = 43 DAYS AVG = 3.6 DAYS/MONTH 8 NO SURGERY DAYS NO SURGERY DAYS 7 6 5 4 3 2 1 0 JAN FEB MARAPR MAY JUN JUL AUG SEP OCT NOV DEC NO SURGERY DAYS 4 3 3 2 1 5 4 3 6 2 7 3
  • 31. FINDINGS OF 2012 • Underutilization of OT1. • The hospital whose forte is cardiac surgery does more ortho surgeries. • A good percentage of surgeries occur beyond the schedule hours [8 AM TO 4 PM]. • Around 1 and ½ months out of 12 months has been wasted. • Delay of start of OT due to late arrival of both doctors and patients
  • 32. Utilization from Jan 2013-June 2013 • Total available hours = 1183 hours • Total utilized hours = 556 hours • Percentage utilization = 47%
  • 33. The not-so-bright current picture The following observations were made during the OT study between Sept 1 to Sept 21.  Available hours = 133.2 hours  Utilized hours = 56.3 hours  Utilization = 42.26%  Cancelled surgeries = 3
  • 34.  Total surgeries conducted = 19.  Number of surgeries conducted per day is 0.90 as compared to 1.23 in 2012.  14 (73.6%) ortho surgeries as compared to 73% in 2012.  3 (15.7%) cardiac surgeries as compared to 12% in 2012.  2 (10.5%) ENT surgeries as compared to 4% in 2012.
  • 36. DATE SURGERY NO. DELAY IN START REASON 3.09.2013 1. TKR 90 MIN LATE ARRIVAL OF PATIENT 2. TKR 30 MIN LATE ARRIVAL OF PATIENT 4.09.2013 1. TKR 45 MIN LATE ARRIVAL OF PATIENT 6.09.2013 1. COCHLEAR IMPLANT 30 MIN LATE ARRIVAL OF PATIENT 30 MIN LATE ARRIVAL OF PATIENT 60 MIN LATE ARRIVAL OF SURGEON 2. CANCELLED 10.09.2013 1. COCHLEAR IMPLANT 2. CANCELLED 14.09.2013 1. BHP 2. CANCELLED 16.09.2013 1.THR 30 MIN LATE ARRIVAL OF PATIENT 17.09.2013 1.TKR 45 MIN LATE ARRIVAL OF PATIENT 18.09.2013 1. ASD CLOSURE 30 MIN LATE ARRIVAL OF SURGEON 20.09.2013 1. TKR 30 MIN LATE ARRIVAL OF SURGEON
  • 37.  Patient delays : 7 out of 19 surgeries ( 2 ENT, 3 TKR surgeries) due to improper arrival of patients. Average delay = 43 minutes. Highest delay = 90 minutes. Lowest delay = 15 minutes  Doctor delays :3 out of 19 surgeries were delayed due to late arrival of doctors. Average delay time = 40 minutes.  Bilateral TKR scheduled for 3 hours but goes on for 5 hours. Average bilateral TKR surgery time = 4.6 hours.
  • 38. RECOMMENDATIONS • Reduce the incidence of surgeries before 8 a.m and after 4 p.m to reduce the load on the nurses and avoiding overtime payments: The hospital OT already suffers from the problem of shortage of nursing staff. To add to the problem the nurses available are distributed before and beyond the schedule hours to tackle the surgeries occuring at nonschedule hours. Instead if all surgeries are scheduled within the schedule hours, all the available nursing staff can be utilized at the same time. Also overtime remuneration can be avoided.
  • 39. • To reverse the trend of less cardiac surgeries in a cardiac centric hospital. • Reduce the number of no surgery days or give offs to nurses and ward boys on those days. • Follow up in the following years to keep track of OT utilization and other related data. • It has been found that mostly ENT surgery patients come to the hospital in the same day of surgery sometimes exactly at the time when the surgery is scheduled or much later to the scheduled time. There is some time required by the nurses to prepare him/her for the surgery and to complete the necessary paper works. This results in loss of precious OT time. Adequate steps must be taken to prevent this. • Design a marketing program to attract more doctors and patients.