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Refilia.es legal notice and cookies law
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LEGAL NOTICE AND COOKIES LAW
refilia.es/content/2-aviso-legal-y-ley-de-cookies
AGRO GOMAS SLU, (hereinafter REFILIA ) is a Spanish limited liability company with
address at Av. De la Prensa 31 (Pol. Carretera Amarilla), 41007 Seville, Spain, registered
in the Mercantile Registry of Seville, in Volume 915 , Book 151, Section 8, Folio 58, Page
7625, Insc. 1ª, with CIF number B41232521 These Conditions establish the rights and
obligations of all REFILIA users, in relation to the products and services that we offer
through our website “www.refilia.es”, (hereinafter the "Store ").
SCOPE
This privacy policy applies to the collection and use of personal data of clients and visitors
of https://refilia.es by Agro Gomas SLU (which operates this website and is responsible
for the marketing activities of Refilia and for local Refilia affiliates (who are responsible
for purchases you make with them online or in store).
WHAT INFORMATION WE COLLECT
We collect the personal data that you provide to us when you:
use this website (for example, open an account, upload content, etc.). by participating /
subscribing to our marketing activities (eg newsletter and bulletins, loyalty programs,
etc.). when purchasing our products (online or in store). If you contact our customer
service. We also automatically collect certain information about your use of this website
(for example, IP address, number of visits, time spent, etc.) and aggregate it to measure
and improve the functioning of the website.
WHY WE USE YOUR INFORMATION
We collect and process your personal data in order to:
manage this website. send you marketing materials, allow you to participate in
promotions, conduct customer surveys and profiling activities. complete and manage your
purchases, manage our customer service and respond to your requests. improve our
products and services. We do not sell or share your personal data with marketing
companies outside of Refilia.
HOW LONG DO WE KEEP YOUR INFORMATION
We only retain your personal data for as long as is necessary to achieve these goals. This
can be up to 10 years after the termination of the contractual relationship with you
(statute of limitation for legal claims in most EEA countries), unless a shorter or longer
retention period applies according to law. applicable data protection.
PARTIES WITH WHOM WE SHARE YOUR INFORMATION
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The local Refilia affiliate from which you buy products shares your personal data with
Agro Gomas for marketing purposes (but, when required by law, we ask for your consent
before doing so).
We also share your personal data with:
other Refilia entities and third party providers that help us operate this website and
provide our products and services (these recipients act on our behalf and under our
instructions only). third parties in case of legal proceedings, request of courts or
authorities, other legal obligations, to defend our rights, or in case of merger, acquisition
or transfer of assets. Some of these recipients are outside the EEA, but we ensure that
your personal data remains adequately protected at all times (if the destination country is
not a country that the EU Commission considers offers an adequate level of protection, we
cover data transfer using appropriate safeguards).
OPTIONAL INFORMATION
Some of your personal data is necessary to complete your purchase or to provide the
service that you request from us. If you refuse to provide this personal data, it would be
impossible for us to complete the purchase or provide the requested service.
However, providing personal data for surveys, marketing and other profiling purposes is
optional. If you refuse, this will have no impact on the purchase or delivery of the service
you requested.
YOUR RIGHTS
You can, at any time, exercise the rights granted by the data protection law, including
(where applicable) your right of access, rectification, restriction, cancellation, opposition
(including opposition, at any time and free of charge, to the processing of your personal
data for direct marketing purposes), the right to portability and your right to withdraw
your consent. You also have the right to lodge a complaint with the competent supervisory
authority.
WE USE COOKIES
Certain information is collected on this website using cookies and other tracking
technologies. You can manage your cookie preferences through your browser.
THIRD PARTY LINKS
The website may contain links to other sites, as well as to objects or elements controlled
by third parties. We do not have access to or control over these items and we disclaim any
liability for such third party websites.
HOW TO GET IN TOUCH WITH US
For any query or request related to the use we make of your personal data, or to exercise
your rights, you can contact our Privacy Office at solutions@refilia.es
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Information related to online dispute resolution of Art. 14, para. 1 of the ODR (Online
Dispute Resolution Regulation): The European Commission offers consumers the
opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on
one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a
website where consumers can try to reach agreements without going to trial related to
disputes that arise in online purchases and service contracts.
Information related to online dispute resolution of Art. 14, para. 1 of the ODR
(Online Dispute Resolution Regulation):
The European Commission offers consumers the opportunity to resolve disputes online in
accordance with Art. 14, para. 1 of the ODR on one of its platforms. The platform (
http://ec.europa.eu/consumers/odr ) serves as a website where consumers can try to
reach agreements without going to trial related to disputes that arise in online purchases
and service contracts.