SlideShare uma empresa Scribd logo
1 de 29
Baixar para ler offline
Facebook never needed
adoption, why does Office 365?
Sasja Beerendonk | Silverside | 29th June 2019
@sbeerendonk
@sbeerendonk
Sasja Beerendonk
Change consultant @ Silverside
I help organisations to become a more
collaborative business. The PACE methodology
helps to make change easy.
Some international, national, large and small
clients Sasja worked with include SES, Omron,
Saxion University, SKG, NN Group, Dutch Tax
Office, Flanderijn, Attero, LIPS+.
s.beerendonk@silverside.com
@sbeerendonk
https://www.linkedin.com/in/sasjabeerendonk
https://www.silverside.com/blogs
‘Work is expending
effort on things we
don't want to do.
Passion is expending
energy on things we
love to do. The goal is to
do no work’
– Simon Sinek
4
Technology
Governance
Set the right
PACE
Culture &
Behaviour
People
@sbeerendonk © Copyright & proprietary Silverside B.V.
5
@sbeerendonk © Copyright & proprietary Silverside B.V.
@sbeerendonk © Copyright & proprietary Silverside B.V.
8
@sbeerendonk © Copyright & proprietary Silverside B.V.
@sbeerendonk © Copyright & proprietary Silverside B.V.
https://youtu.be/6lILHsx_IkM
10
2,5%
13,5%
34%
34%
16%
I don’t need all that!
Things are fine the
way they are
OK, so we are oing
to use this.
Just tell me how!
Let’s make solid
agreements about what
and how we do things.
Cool! I’m going
to use that!
I’m curious how I can
apply this to my work?
@sbeerendonk © Copyright & proprietary Silverside B.V.
11
P A EC
25% specialty
75% tooling or ‘extra resources’
2,5% 13,5% 34% 34% 16%
@sbeerendonk © Copyright & proprietary Silverside B.V.
PACE Sequences activities for the project
Run the PACE Plan
Prepare Activate Capitalise Enhance
@sbeerendonk © Copyright & proprietary Silverside B.V.
Propose a journey of
transformation for the firm –
why business change is
essential.
Advise on the best tools, and
acquire / deploy. Assemble
an adoption framework.
Create new ways of working
by putting the adoption
framework into practice.
Enhance the journey, and
evaluate changing business,
technology and market
conditions.
Prepare your
change journey
Assess & Plan
Activate first
groups
Target Groups & Situations
Capitalise on
momentum
Cultivate & Scale out
Enhance the
journey
Assess & Leverage
Assess
Options
Explore
Think
Evaluate
Start Small –
selected groups and situations
Assess, learn, adjust, improve
Find Ambassadors & Champions
Scale Out, Push to All
Work to make it happen more
broadly and widely
Monitor and Assess
value, opportunities and direction
Reflect and Adjust
Leverage what we have learned,
embrace the new to do
better/more
P A C E
Plan
Decide
Determine
Business Change Technology Change Work Practice Change Ongoing Change
@sbeerendonk © Copyright & proprietary Silverside B.V.
CCA
© Copyright & proprietary Silverside B.V.
www.silverside.com/cca
Technology
Communication
Learning Strategies Scope & Scale
Project Guidance
Culture & Behaviour
Outcomes & Results
Process Impacts
© Copyright & proprietary Silverside B.V.
Use Success Indicator to calculate the probable success rate of your user adoption approach
Success
Indicator
www.silverside.com/si
Finding your
Champions
@sbeerendonk © Copyright & proprietary Silverside B.V.
@sbeerendonk © Copyright & proprietary Silverside B.V.
@sbeerendonk © Copyright & proprietary Silverside B.V.
Illustrate your scenario
Name Target audience
Goal
Need for Change
WIIFM
Description Behaviour/ agreements
Tools
Who are involved, and in what role?What is the context, issue, task, etc.?
What is the necessary outcome?
Keep the ‘Why’ in mind!
What advanteges are there for me?
Desctibe work processes, in more detail.
Describe:
• Actions employees do, with whom
• Communication-matrix
• Document types
• Workflows
What agreements, guidelines, etiquette are important?
‘ Stop with / Start doing’ patterns
What tools are used?
What problem will it solve?
WIIFU
What advantages are there for other people involved / the team / the organisation?
@sbeerendonk © Copyright & proprietary Silverside B.V.
Training for:
⌾ Productivity: WE
⌾ Target: Champions
⌾
Training Collaborate as a team
WHY HOW WHAT
21
@sbeerendonk © Copyright & proprietary Silverside B.V.
Training for:
⌾ Productivity: ME
⌾ Target: Knowledge workers
⌾
Training Outlook
WHY HOW WHAT
22
@sbeerendonk © Copyright & proprietary Silverside B.V.
Rethink the way we work now
Transform from email to a more collaborative culture
25
@sbeerendonk © Copyright & proprietary Silverside B.V.
Transform from email to a more collaborative culture
27
@sbeerendonk © Copyright & proprietary Silverside B.V.
Teaching a dog to switch the light
28
Click
Treat
@sbeerendonk © Copyright & proprietary Silverside B.V.
Success
30
What we think How it really is
@sbeerendonk © Copyright & proprietary Silverside B.V.
Learn more
If you would like to know more
about Silverside’s PACE
methodology for change:
Workshops
PACE whitepaper
Ebooks
@sbeerendonk © Copyright & proprietary Silverside B.V.
s.beerendonk@silverside.com
@sbeerendonk
https://www.linkedin.com/in/sasjabeerendonk
https://www.silverside.com/blogs
Sasja Beerendonk
Change consultant
Thanks for attending
Facebook never needed adoption why does Office 365?

Mais conteúdo relacionado

Mais procurados

Creating the Magnetic Firm - Allinial HR Conference 2016
Creating the Magnetic Firm - Allinial HR Conference 2016Creating the Magnetic Firm - Allinial HR Conference 2016
Creating the Magnetic Firm - Allinial HR Conference 2016Tom Hood, CPA,CITP,CGMA
 
How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...LinkedIn Talent Solutions
 
Bus1151 tutorial week2 mla
Bus1151 tutorial week2 mlaBus1151 tutorial week2 mla
Bus1151 tutorial week2 mlaPGCertB
 
New York Best Places to Work Roadshow | Credit Karma
New York Best Places to Work Roadshow | Credit KarmaNew York Best Places to Work Roadshow | Credit Karma
New York Best Places to Work Roadshow | Credit KarmaGlassdoor
 
Gerry Crispin - Employer Branding & Culture Fit
Gerry Crispin - Employer Branding & Culture FitGerry Crispin - Employer Branding & Culture Fit
Gerry Crispin - Employer Branding & Culture FitLooksharp
 
Leading a change: Collaborating to connect employees to your company's strate...
Leading a change: Collaborating to connect employees to your company's strate...Leading a change: Collaborating to connect employees to your company's strate...
Leading a change: Collaborating to connect employees to your company's strate...LinkedIn Talent Solutions
 
Martin Trust Center overview - 2020
Martin Trust Center overview - 2020Martin Trust Center overview - 2020
Martin Trust Center overview - 2020Elaine Chen
 
Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!Odoo
 
Improving Employee Engagement through a Culture of Innovation
Improving Employee Engagement through a Culture of InnovationImproving Employee Engagement through a Culture of Innovation
Improving Employee Engagement through a Culture of InnovationTalentMap
 
C5 Alliance - Vision and Values
C5 Alliance - Vision and ValuesC5 Alliance - Vision and Values
C5 Alliance - Vision and ValuesMark Loane
 
Meadows Resources- The Virtual Staffing Agency
Meadows Resources- The Virtual Staffing AgencyMeadows Resources- The Virtual Staffing Agency
Meadows Resources- The Virtual Staffing AgencyLindsey Meadows
 
How One Small Business Creates Big Business Impacts with Webex
How One Small Business Creates Big Business Impacts with WebexHow One Small Business Creates Big Business Impacts with Webex
How One Small Business Creates Big Business Impacts with WebexCisco Webex
 
Transformation for Excellence
Transformation for ExcellenceTransformation for Excellence
Transformation for ExcellenceImprova
 
Engaging your Employees through a Compelling Organizational Vision
Engaging your Employees through a Compelling Organizational VisionEngaging your Employees through a Compelling Organizational Vision
Engaging your Employees through a Compelling Organizational VisionTalentMap
 
Leen Roegiers - HR Data Analyst
Leen Roegiers - HR Data AnalystLeen Roegiers - HR Data Analyst
Leen Roegiers - HR Data AnalystHRmagazine
 
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,..."How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...TheFamily
 
Cielo's 2017 Americas Talent Rising Summit - Day 1 Deck
Cielo's 2017 Americas Talent Rising Summit - Day 1 DeckCielo's 2017 Americas Talent Rising Summit - Day 1 Deck
Cielo's 2017 Americas Talent Rising Summit - Day 1 DeckCielo
 
Balancing a High-Tech & High-Touch Candidate Experience
Balancing a High-Tech & High-Touch Candidate Experience Balancing a High-Tech & High-Touch Candidate Experience
Balancing a High-Tech & High-Touch Candidate Experience Cielo
 
Blueprint - Building a World-Class Data Program for Recruiting - Andrew Gadomski
Blueprint - Building a World-Class Data Program for Recruiting - Andrew GadomskiBlueprint - Building a World-Class Data Program for Recruiting - Andrew Gadomski
Blueprint - Building a World-Class Data Program for Recruiting - Andrew GadomskiRecruitDC
 
Cielo's 2016 Talent Rising Summit - Reimagining the Future of Work
Cielo's 2016 Talent Rising Summit - Reimagining the Future of WorkCielo's 2016 Talent Rising Summit - Reimagining the Future of Work
Cielo's 2016 Talent Rising Summit - Reimagining the Future of WorkCielo
 

Mais procurados (20)

Creating the Magnetic Firm - Allinial HR Conference 2016
Creating the Magnetic Firm - Allinial HR Conference 2016Creating the Magnetic Firm - Allinial HR Conference 2016
Creating the Magnetic Firm - Allinial HR Conference 2016
 
How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...
 
Bus1151 tutorial week2 mla
Bus1151 tutorial week2 mlaBus1151 tutorial week2 mla
Bus1151 tutorial week2 mla
 
New York Best Places to Work Roadshow | Credit Karma
New York Best Places to Work Roadshow | Credit KarmaNew York Best Places to Work Roadshow | Credit Karma
New York Best Places to Work Roadshow | Credit Karma
 
Gerry Crispin - Employer Branding & Culture Fit
Gerry Crispin - Employer Branding & Culture FitGerry Crispin - Employer Branding & Culture Fit
Gerry Crispin - Employer Branding & Culture Fit
 
Leading a change: Collaborating to connect employees to your company's strate...
Leading a change: Collaborating to connect employees to your company's strate...Leading a change: Collaborating to connect employees to your company's strate...
Leading a change: Collaborating to connect employees to your company's strate...
 
Martin Trust Center overview - 2020
Martin Trust Center overview - 2020Martin Trust Center overview - 2020
Martin Trust Center overview - 2020
 
Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!Be a Team Leader, not a Manager!
Be a Team Leader, not a Manager!
 
Improving Employee Engagement through a Culture of Innovation
Improving Employee Engagement through a Culture of InnovationImproving Employee Engagement through a Culture of Innovation
Improving Employee Engagement through a Culture of Innovation
 
C5 Alliance - Vision and Values
C5 Alliance - Vision and ValuesC5 Alliance - Vision and Values
C5 Alliance - Vision and Values
 
Meadows Resources- The Virtual Staffing Agency
Meadows Resources- The Virtual Staffing AgencyMeadows Resources- The Virtual Staffing Agency
Meadows Resources- The Virtual Staffing Agency
 
How One Small Business Creates Big Business Impacts with Webex
How One Small Business Creates Big Business Impacts with WebexHow One Small Business Creates Big Business Impacts with Webex
How One Small Business Creates Big Business Impacts with Webex
 
Transformation for Excellence
Transformation for ExcellenceTransformation for Excellence
Transformation for Excellence
 
Engaging your Employees through a Compelling Organizational Vision
Engaging your Employees through a Compelling Organizational VisionEngaging your Employees through a Compelling Organizational Vision
Engaging your Employees through a Compelling Organizational Vision
 
Leen Roegiers - HR Data Analyst
Leen Roegiers - HR Data AnalystLeen Roegiers - HR Data Analyst
Leen Roegiers - HR Data Analyst
 
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,..."How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
 
Cielo's 2017 Americas Talent Rising Summit - Day 1 Deck
Cielo's 2017 Americas Talent Rising Summit - Day 1 DeckCielo's 2017 Americas Talent Rising Summit - Day 1 Deck
Cielo's 2017 Americas Talent Rising Summit - Day 1 Deck
 
Balancing a High-Tech & High-Touch Candidate Experience
Balancing a High-Tech & High-Touch Candidate Experience Balancing a High-Tech & High-Touch Candidate Experience
Balancing a High-Tech & High-Touch Candidate Experience
 
Blueprint - Building a World-Class Data Program for Recruiting - Andrew Gadomski
Blueprint - Building a World-Class Data Program for Recruiting - Andrew GadomskiBlueprint - Building a World-Class Data Program for Recruiting - Andrew Gadomski
Blueprint - Building a World-Class Data Program for Recruiting - Andrew Gadomski
 
Cielo's 2016 Talent Rising Summit - Reimagining the Future of Work
Cielo's 2016 Talent Rising Summit - Reimagining the Future of WorkCielo's 2016 Talent Rising Summit - Reimagining the Future of Work
Cielo's 2016 Talent Rising Summit - Reimagining the Future of Work
 

Semelhante a Facebook never needed adoption why does Office 365?

O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...
O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...
O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...NCCOMMS
 
Facebook never needed adoption O365&SP Connect 15 November 2018
Facebook never needed adoption O365&SP Connect 15 November 2018Facebook never needed adoption O365&SP Connect 15 November 2018
Facebook never needed adoption O365&SP Connect 15 November 2018Sasja Beerendonk
 
SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...
SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...
SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...Sasja Beerendonk
 
What if we adapt the adoption? Change approach based on digital literacy and ...
What if we adapt the adoption? Change approach based on digital literacy and ...What if we adapt the adoption? Change approach based on digital literacy and ...
What if we adapt the adoption? Change approach based on digital literacy and ...Roland Driesen
 
CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay
CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay
CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay Wellingtone
 
Driving Learning Excellence
Driving Learning ExcellenceDriving Learning Excellence
Driving Learning ExcellenceLaura Overton
 
PACE, the roadmap for successful user adoption
PACE, the roadmap for successful user adoptionPACE, the roadmap for successful user adoption
PACE, the roadmap for successful user adoptionRoland Driesen
 
Introduction To Qedis
Introduction To QedisIntroduction To Qedis
Introduction To QedisBen Grinnell
 
Workflow technology: Managing roles and staff resources better to meet your s...
Workflow technology: Managing roles and staff resources better to meet your s...Workflow technology: Managing roles and staff resources better to meet your s...
Workflow technology: Managing roles and staff resources better to meet your s...Associations Network
 
Echo.IT, Stefan K. Madsen
Echo.IT, Stefan K. MadsenEcho.IT, Stefan K. Madsen
Echo.IT, Stefan K. MadsenIBM Danmark
 
Supporting CPD in the Workplace
Supporting CPD in the WorkplaceSupporting CPD in the Workplace
Supporting CPD in the WorkplaceShona Fletcher
 
Central Team Full Presentation
Central Team Full Presentation Central Team Full Presentation
Central Team Full Presentation The Pathway Group
 
Customer Experience Lead Role
Customer Experience Lead Role Customer Experience Lead Role
Customer Experience Lead Role The Pathway Group
 
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall LearningCafe
 
PR Seminar (less TP)
PR Seminar (less TP)PR Seminar (less TP)
PR Seminar (less TP)Vicky
 
Berkeley Method of Innovation Leadership
Berkeley Method of Innovation LeadershipBerkeley Method of Innovation Leadership
Berkeley Method of Innovation LeadershipIkhlaq Sidhu
 
Aligning corporate strategy with the project portfolio mien.pptx
Aligning corporate strategy with the project portfolio mien.pptxAligning corporate strategy with the project portfolio mien.pptx
Aligning corporate strategy with the project portfolio mien.pptxColumbus Brown
 
Skypipreneur Institution
Skypipreneur InstitutionSkypipreneur Institution
Skypipreneur InstitutionSushant Bharti
 
Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...
Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...
Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...Heather Newman
 

Semelhante a Facebook never needed adoption why does Office 365? (20)

O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...
O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...
O365Con18 - Facebook never needed adoption, why does Office365 - Sasja Beeren...
 
Facebook never needed adoption O365&SP Connect 15 November 2018
Facebook never needed adoption O365&SP Connect 15 November 2018Facebook never needed adoption O365&SP Connect 15 November 2018
Facebook never needed adoption O365&SP Connect 15 November 2018
 
SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...
SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...
SPS Omaha Create a Solid Communication Plan For Microsoft O365 Implementation...
 
What if we adapt the adoption? Change approach based on digital literacy and ...
What if we adapt the adoption? Change approach based on digital literacy and ...What if we adapt the adoption? Change approach based on digital literacy and ...
What if we adapt the adoption? Change approach based on digital literacy and ...
 
CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay
CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay
CV Tips & Advice & Recruitment via Social Media - Gordon Dewar-McKay
 
Careers and jobs
Careers and jobsCareers and jobs
Careers and jobs
 
Driving Learning Excellence
Driving Learning ExcellenceDriving Learning Excellence
Driving Learning Excellence
 
PACE, the roadmap for successful user adoption
PACE, the roadmap for successful user adoptionPACE, the roadmap for successful user adoption
PACE, the roadmap for successful user adoption
 
Introduction To Qedis
Introduction To QedisIntroduction To Qedis
Introduction To Qedis
 
Workflow technology: Managing roles and staff resources better to meet your s...
Workflow technology: Managing roles and staff resources better to meet your s...Workflow technology: Managing roles and staff resources better to meet your s...
Workflow technology: Managing roles and staff resources better to meet your s...
 
Echo.IT, Stefan K. Madsen
Echo.IT, Stefan K. MadsenEcho.IT, Stefan K. Madsen
Echo.IT, Stefan K. Madsen
 
Supporting CPD in the Workplace
Supporting CPD in the WorkplaceSupporting CPD in the Workplace
Supporting CPD in the Workplace
 
Central Team Full Presentation
Central Team Full Presentation Central Team Full Presentation
Central Team Full Presentation
 
Customer Experience Lead Role
Customer Experience Lead Role Customer Experience Lead Role
Customer Experience Lead Role
 
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
 
PR Seminar (less TP)
PR Seminar (less TP)PR Seminar (less TP)
PR Seminar (less TP)
 
Berkeley Method of Innovation Leadership
Berkeley Method of Innovation LeadershipBerkeley Method of Innovation Leadership
Berkeley Method of Innovation Leadership
 
Aligning corporate strategy with the project portfolio mien.pptx
Aligning corporate strategy with the project portfolio mien.pptxAligning corporate strategy with the project portfolio mien.pptx
Aligning corporate strategy with the project portfolio mien.pptx
 
Skypipreneur Institution
Skypipreneur InstitutionSkypipreneur Institution
Skypipreneur Institution
 
Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...
Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...
Facebook never needed adoption, why does Office 365? - Sasja Beerendonk and H...
 

Mais de Sasja Beerendonk

facebook never needed adoption, why does Office 365?
facebook never needed adoption, why does Office 365?facebook never needed adoption, why does Office 365?
facebook never needed adoption, why does Office 365?Sasja Beerendonk
 
Your journey from Skype for Business to Microsoft Teams
Your journey from Skype for Business to Microsoft TeamsYour journey from Skype for Business to Microsoft Teams
Your journey from Skype for Business to Microsoft TeamsSasja Beerendonk
 
Facebook never needed adoption @ SPS Barcelona 2019
Facebook never needed adoption @ SPS Barcelona 2019Facebook never needed adoption @ SPS Barcelona 2019
Facebook never needed adoption @ SPS Barcelona 2019Sasja Beerendonk
 
From Send to to Share With @ Social Connections Munich 2019
From Send to to Share With @ Social Connections Munich 2019From Send to to Share With @ Social Connections Munich 2019
From Send to to Share With @ Social Connections Munich 2019Sasja Beerendonk
 
aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'
aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'
aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'Sasja Beerendonk
 
Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...
Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...
Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...Sasja Beerendonk
 
Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019
Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019
Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019Sasja Beerendonk
 
Smarter salesmeetings webinar_espc
Smarter salesmeetings webinar_espcSmarter salesmeetings webinar_espc
Smarter salesmeetings webinar_espcSasja Beerendonk
 
Change behavior, one tiny habit at a time
Change behavior, one tiny habit at a timeChange behavior, one tiny habit at a time
Change behavior, one tiny habit at a timeSasja Beerendonk
 
Helllup! Wij hebben Office 365, wat nu?
Helllup! Wij hebben Office 365, wat nu?Helllup! Wij hebben Office 365, wat nu?
Helllup! Wij hebben Office 365, wat nu?Sasja Beerendonk
 
Kawasaki's collaboration journey at motorspeed - Engage 2017
Kawasaki's collaboration journey at motorspeed - Engage 2017Kawasaki's collaboration journey at motorspeed - Engage 2017
Kawasaki's collaboration journey at motorspeed - Engage 2017Sasja Beerendonk
 
Change behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a timeChange behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a timeSasja Beerendonk
 
Socialising the process of reporting dangerous situations
Socialising the process of reporting dangerous situationsSocialising the process of reporting dangerous situations
Socialising the process of reporting dangerous situationsSasja Beerendonk
 
[Webinar] Office 365:Slimmer samenwerken in een project
[Webinar] Office 365:Slimmer samenwerken in een project[Webinar] Office 365:Slimmer samenwerken in een project
[Webinar] Office 365:Slimmer samenwerken in een projectSasja Beerendonk
 
[Webinar] Office 365: Slimmer vergaderen
[Webinar] Office 365: Slimmer vergaderen[Webinar] Office 365: Slimmer vergaderen
[Webinar] Office 365: Slimmer vergaderenSasja Beerendonk
 
Van moeten naar willen gebruiken
Van moeten naar willen gebruikenVan moeten naar willen gebruiken
Van moeten naar willen gebruikenSasja Beerendonk
 
User Adoption Strategies - 2 days workshops @Silverside
User Adoption  Strategies - 2 days workshops @SilversideUser Adoption  Strategies - 2 days workshops @Silverside
User Adoption Strategies - 2 days workshops @SilversideSasja Beerendonk
 
Hoe krijg je 84% tevreden gebruikers?
Hoe krijg je 84% tevreden gebruikers?Hoe krijg je 84% tevreden gebruikers?
Hoe krijg je 84% tevreden gebruikers?Sasja Beerendonk
 
Presentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleiding
Presentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleidingPresentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleiding
Presentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleidingSasja Beerendonk
 
Silver heroes roundtable maart2015
Silver heroes roundtable maart2015Silver heroes roundtable maart2015
Silver heroes roundtable maart2015Sasja Beerendonk
 

Mais de Sasja Beerendonk (20)

facebook never needed adoption, why does Office 365?
facebook never needed adoption, why does Office 365?facebook never needed adoption, why does Office 365?
facebook never needed adoption, why does Office 365?
 
Your journey from Skype for Business to Microsoft Teams
Your journey from Skype for Business to Microsoft TeamsYour journey from Skype for Business to Microsoft Teams
Your journey from Skype for Business to Microsoft Teams
 
Facebook never needed adoption @ SPS Barcelona 2019
Facebook never needed adoption @ SPS Barcelona 2019Facebook never needed adoption @ SPS Barcelona 2019
Facebook never needed adoption @ SPS Barcelona 2019
 
From Send to to Share With @ Social Connections Munich 2019
From Send to to Share With @ Social Connections Munich 2019From Send to to Share With @ Social Connections Munich 2019
From Send to to Share With @ Social Connections Munich 2019
 
aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'
aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'
aOS Moscow - Microsoft Teams: From 'Send to' to 'Share with'
 
Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...
Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...
Microsoft Teams, OneDrive and Office - the ideal threesome for co-authoring d...
 
Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019
Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019
Co-Authoring Documents using Teams, OneDrive and Office at SPS Johannesburg 2019
 
Smarter salesmeetings webinar_espc
Smarter salesmeetings webinar_espcSmarter salesmeetings webinar_espc
Smarter salesmeetings webinar_espc
 
Change behavior, one tiny habit at a time
Change behavior, one tiny habit at a timeChange behavior, one tiny habit at a time
Change behavior, one tiny habit at a time
 
Helllup! Wij hebben Office 365, wat nu?
Helllup! Wij hebben Office 365, wat nu?Helllup! Wij hebben Office 365, wat nu?
Helllup! Wij hebben Office 365, wat nu?
 
Kawasaki's collaboration journey at motorspeed - Engage 2017
Kawasaki's collaboration journey at motorspeed - Engage 2017Kawasaki's collaboration journey at motorspeed - Engage 2017
Kawasaki's collaboration journey at motorspeed - Engage 2017
 
Change behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a timeChange behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a time
 
Socialising the process of reporting dangerous situations
Socialising the process of reporting dangerous situationsSocialising the process of reporting dangerous situations
Socialising the process of reporting dangerous situations
 
[Webinar] Office 365:Slimmer samenwerken in een project
[Webinar] Office 365:Slimmer samenwerken in een project[Webinar] Office 365:Slimmer samenwerken in een project
[Webinar] Office 365:Slimmer samenwerken in een project
 
[Webinar] Office 365: Slimmer vergaderen
[Webinar] Office 365: Slimmer vergaderen[Webinar] Office 365: Slimmer vergaderen
[Webinar] Office 365: Slimmer vergaderen
 
Van moeten naar willen gebruiken
Van moeten naar willen gebruikenVan moeten naar willen gebruiken
Van moeten naar willen gebruiken
 
User Adoption Strategies - 2 days workshops @Silverside
User Adoption  Strategies - 2 days workshops @SilversideUser Adoption  Strategies - 2 days workshops @Silverside
User Adoption Strategies - 2 days workshops @Silverside
 
Hoe krijg je 84% tevreden gebruikers?
Hoe krijg je 84% tevreden gebruikers?Hoe krijg je 84% tevreden gebruikers?
Hoe krijg je 84% tevreden gebruikers?
 
Presentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleiding
Presentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleidingPresentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleiding
Presentatie Gastcollege Gamification voor Hogeschool Utrecht - ICT opleiding
 
Silver heroes roundtable maart2015
Silver heroes roundtable maart2015Silver heroes roundtable maart2015
Silver heroes roundtable maart2015
 

Último

08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilV3cube
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processorsdebabhi2
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsRoshan Dwivedi
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024The Digital Insurer
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 

Último (20)

08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 

Facebook never needed adoption why does Office 365?

  • 1. Facebook never needed adoption, why does Office 365? Sasja Beerendonk | Silverside | 29th June 2019 @sbeerendonk @sbeerendonk
  • 2.
  • 3. Sasja Beerendonk Change consultant @ Silverside I help organisations to become a more collaborative business. The PACE methodology helps to make change easy. Some international, national, large and small clients Sasja worked with include SES, Omron, Saxion University, SKG, NN Group, Dutch Tax Office, Flanderijn, Attero, LIPS+. s.beerendonk@silverside.com @sbeerendonk https://www.linkedin.com/in/sasjabeerendonk https://www.silverside.com/blogs ‘Work is expending effort on things we don't want to do. Passion is expending energy on things we love to do. The goal is to do no work’ – Simon Sinek
  • 4. 4 Technology Governance Set the right PACE Culture & Behaviour People @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 5. 5 @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 6. @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 7. 8 @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 8. @sbeerendonk © Copyright & proprietary Silverside B.V. https://youtu.be/6lILHsx_IkM
  • 9. 10 2,5% 13,5% 34% 34% 16% I don’t need all that! Things are fine the way they are OK, so we are oing to use this. Just tell me how! Let’s make solid agreements about what and how we do things. Cool! I’m going to use that! I’m curious how I can apply this to my work? @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 10. 11 P A EC 25% specialty 75% tooling or ‘extra resources’ 2,5% 13,5% 34% 34% 16% @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 11. PACE Sequences activities for the project Run the PACE Plan Prepare Activate Capitalise Enhance @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 12. Propose a journey of transformation for the firm – why business change is essential. Advise on the best tools, and acquire / deploy. Assemble an adoption framework. Create new ways of working by putting the adoption framework into practice. Enhance the journey, and evaluate changing business, technology and market conditions. Prepare your change journey Assess & Plan Activate first groups Target Groups & Situations Capitalise on momentum Cultivate & Scale out Enhance the journey Assess & Leverage Assess Options Explore Think Evaluate Start Small – selected groups and situations Assess, learn, adjust, improve Find Ambassadors & Champions Scale Out, Push to All Work to make it happen more broadly and widely Monitor and Assess value, opportunities and direction Reflect and Adjust Leverage what we have learned, embrace the new to do better/more P A C E Plan Decide Determine Business Change Technology Change Work Practice Change Ongoing Change @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 13. CCA © Copyright & proprietary Silverside B.V. www.silverside.com/cca
  • 14. Technology Communication Learning Strategies Scope & Scale Project Guidance Culture & Behaviour Outcomes & Results Process Impacts © Copyright & proprietary Silverside B.V. Use Success Indicator to calculate the probable success rate of your user adoption approach Success Indicator www.silverside.com/si
  • 15.
  • 16. Finding your Champions @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 17. @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 18. @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 19. Illustrate your scenario Name Target audience Goal Need for Change WIIFM Description Behaviour/ agreements Tools Who are involved, and in what role?What is the context, issue, task, etc.? What is the necessary outcome? Keep the ‘Why’ in mind! What advanteges are there for me? Desctibe work processes, in more detail. Describe: • Actions employees do, with whom • Communication-matrix • Document types • Workflows What agreements, guidelines, etiquette are important? ‘ Stop with / Start doing’ patterns What tools are used? What problem will it solve? WIIFU What advantages are there for other people involved / the team / the organisation? @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 20. Training for: ⌾ Productivity: WE ⌾ Target: Champions ⌾ Training Collaborate as a team WHY HOW WHAT 21 @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 21. Training for: ⌾ Productivity: ME ⌾ Target: Knowledge workers ⌾ Training Outlook WHY HOW WHAT 22 @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 22. Rethink the way we work now
  • 23. Transform from email to a more collaborative culture 25 @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 24. Transform from email to a more collaborative culture 27 @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 25. Teaching a dog to switch the light 28 Click Treat @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 26. Success 30 What we think How it really is @sbeerendonk © Copyright & proprietary Silverside B.V.
  • 27. Learn more If you would like to know more about Silverside’s PACE methodology for change: Workshops PACE whitepaper Ebooks @sbeerendonk © Copyright & proprietary Silverside B.V.