The document discusses opportunities in the interactive domain for document output and customer communication management. It describes how interactive solutions can help with document generation challenges in the finance, insurance, and banking sectors. A case study highlights how an interactive solution helped a company process loans more efficiently by reducing costs and speeding up time to market for documents. Finally, the document outlines different user profiles and roles involved in template design and document generation.

1. Opportunities in Interactive Domain DOCCM Document Output and Customer Communication Management

3. Derivative and margin contracts

5. Application in Finance Sector Interactive Solution

6. Document Generation - Challenges Industry applications Sectors

7. Case Study Business Challenge Origen Financial processes more than $300 million in loans a year and is growing at the considerable rate of 20 percent per year. Benefits

8. Application in Insurance Sector Interactive Solution

9. Document Generation - Challenges Industry applications Sectors

10. Case Study Business Challenge “Time to market was unacceptable slow. Unnecessary cost: maintaining different applications, trying to keep document branding in sync across product lines.” Benefits

11. Application in Banking Sector Interactive Solution

12. Document Generation - Challenges Industry applications Sectors

13. Case Study Business Challenge “Managing multiple templates for a document also posed risks in terms of content quality and consistency” Benefits

14. Interactive User Profile

17. Includes call center executive who needs to generate a document from template

18. Determines content of template