1. RECRUITMENT & SELECTION PROCESS OF HDFC BANK LTD
HDFC Bank Ltd is a major Indian Financial Services company based in Mumbai,
incorporated in August 1994,with a turnover of Rs. 232.60 Crores on September 2010.
CANDIDATE SOURCING
The hiring manager along with the Human Resource Department would decide the
channel / source to use based on the nature of the recruitment. The following sources of
recruitment may be considered:
• Internal Sources:
- Whenever any vacancy arises, the possibility of fulfilling the requirement internally via
reassignment and relocation, re-allocation of the responsibilities or internal promotion will be
explored by the hiring function along with the HR Department.
- Internal job postings to explore internal candidates.
• Employee Referrals:
- HDFC will encourage employees to refer suitable candidates for open positions.
• Other external sources:
- Recruitment agencies
- External job postings
- College / campus requirement
- Requirement advertisements
APPLICATION PROCESSING
HDFC will process all applications promptly and inform the applicant or source regarding
the status of the application. HDFC will respond to all solicited applications within 5 working
days of receiving the application.
INTERVIEW PROCESS
• All candidates are required to undergo a face to face interview with the interview panel
before selection.
• Interviews may be conducted at a place at mutually convenient locations and time in an
effort to maintain confidentiality of the hiring effort.
• One on one meeting shall be preferred as the interview format, however depending on the
constraints panel interviews / telephone / video conference screening could be used.
• For recruitment at junior levels, job fairs, universities etc, where large volume of candidates,
HDFC will use recruitment tests for purpose of short listing. The candidate may be tested on the
basic aptitude, analytical skills or other skills required for the job of the candidates.
• The interview process will focus on the evaluating the candidates suitability in terms of the
job description and fit within the organization.
• Each interviewer will complete the interview feedback form and submit it to HR. HR will

2. compile the results from a various interviews and provide these to the line manager for the final
decision.
PRE-EMPLOYEMENT CHECK
This will include both a professional reference check as well as the background check.
• Professional reference check will be completed by the hiring manager. HDFC will request
contact information for 2 references from the candidate, and check the quality of previous work
experience and key personal characteristics/conduct/ previous record etc.
• For key positions in areas, HDFC will also perform a background check to assess the
integrity / conduct of the candidate.
• The following information regarding the candidate will be verified:
 Proof of educational qualifications
 Any professional certificate that is essential to the job
 Address details
 Passport details
 Date of birth
 Proof of previous employment (service certificate)
Any negative feedback and comment in the reference check will be investigated by HR and if
found genuine shall be a cause for disqualification of the candidate or dismissal from
employment.
OFFER PROCESS
• Once the hiring decision is finalized, HR will prepare an offer / fitment as per the
compensation structure and grade and keeping in mind the internal equity.
• The offer would be communicated to the selected candidates by the hiring manager
along with HR. The candidate will sign the contract letter to formally accept employment from
the organization.
PROBATION POLICY
Probation is a trial that is mutual opportunity for the employee and HDFC to confirm
suitability for continued employment. An assessment will be based on factors related to work
performance, work habits, productivity, attitude and compatibility, attendance and punctuality,
and any other matter that is linked to job performance and expectations.
All new hires will be placed on probation for a period of 6 months from the date of joining
HR will initiate the confirmation process by sending an appraisal form to the immediate
supervisor before the completion of probationary period. The appraisal form will need to be
approved by the supervisor’s leadership
All letters of confirmation or extension of probation will be signed by the HR head and will
be stored in employee file for records.