Personal Information
Organização/Local de trabalho
Varese Area, Italy Italy
Cargo
C.E.O. and partner Eudata s.r.l.
Setor
Technology / Software / Internet
Sobre
Experienced Entrepreneur with Business Development capabilities associated to Strategic and Technology knowledge.
Said to be an expert in the entire Customer Engagement process, I'm involved with Eudata in Digital Transformation projects on some of the major enterprises across Europe.
Founder and investor in several start ups.
Holds a B.S.C in Telecommunications Engineering (2003) and a Master at SDA Bocconi in Management and Development (2006).
Main Skills:
Digital Transformation
Customer Care
Multichannel CRM
Web RTC
Marcadores
wcs
mobile
videochat
unyco
webrtc
webrtc videochat private banker expert advisor cus
customer care
digital
customer
engagement
advisor
expert
eudata wcs unyco mobile app customer care engageme
eudata
web contact system proactive engagement cisco
video
chat
iot
cec
private
banker
kiosk
bank
experience
service
insurance
healthcare patient care video communication
contact center
eudata click to chat click to call mobile ios wcs
eudata click to chat click to call mobile ios andr
click to chat
click to call
web
collaboration
cisco
system
contact
audio
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