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MANAGEMENT, INFORMATION
& EVALUATION SYSTEM
AND
INFORMATION EDUCATION
COMMUNICATION
MANAGEMENT INFORMATION
AND EVALUATION SYSTEM
• Management information system collects, transmits, process and stores
data on an organization’s resources, programs and accomplishments.
This system makes possible the conversion of these data into
management information for use by decision makers within the
organization. A management information system, there for, produces
information that supports the management functions of an organization.
INTRODUCTION
• System- A collection of components that work together to achieve a
common objective.
• Information System- A system that provides information support to the
decision-making process at each level of an organization.
• Health Information System- A system that integrates data collection,
processing, reporting, and use of the information necessary for
improving health service effectiveness and efficiency through better
management at all levels of health services.
• Health Management Information System- An information system
specially designed to assist in the management and planning of health
programmes, as opposed to delivery of care. (WHO 2004)
TERMINOLOGY
DEFINITION
• Management information system (MIS) is an integrated
man machine system designed for providing
information to support operational control,
management control and decision making function in an
organization. –Davis and Oison
To enhance communication among employ
To provide system for recording and
aggregating information
Reduce expenses related to labor -intensive
manual activity
 To support the organization's strategic goal
and direction
OBJECTIVE OF MIS
 Planning systematically and coordinating activities
 Establishing databases on budgets, personnel,
facilities and equipment
 providing guidance in choosing entry for program
intervention and establishing active partnership
with other organization
 Guiding prioritizing by identifying major problems
 Guiding the forecasting of commodity or
service needs.
 Methods of improvement.
IMPORTANCE OF MIS
 proving information on the status of
population serves, such as its health status
(i.e. defines surveillance levels)
 providing indicators for monitoring and
evaluation of performance
 Assessing the impact or effectiveness of
services
CONT...
IMPLEMENTATION METHOD OF MIS
Parallel
approach Modular
approach
Direct
approach
 The risk of system failure is localized
 The major problem can be easily identified and
corrected before further implementation
 It supports and enhances the overall decision
making process.
 MIS enhance job performance throughout an
institution
ADVANTAGE OF MIS
 It provides the means through which the
institution’s activities are monitored and
information is distributed to the
management, employees and customers.
 It can also be used by management to provide
feedback on the effectiveness of risk control.
CONT....
Technology also increases the potential for
inaccurate reporting and flawed decision making
because data can be extracted.
LIMITATION
• Nursing management system are computer
system that manage clinical data from a variety
of health care environment and made available
and orderly fashion to aid nurse in improving
patient care
NURSING MANAGEMENT INFORMATION SYSTEM
• Work load measure and staffing requirement
• Fiscal resources management
• Personnel management
• Staff schedule
APPLICATION
1)In nursing administration
2)In nursing practice
3)Nursing research
4)Nursing education
ADVANTAGE OF NIS
• Every organization needs to evaluate its performance and the impact of
its effort. In many instance, organization have multiple programs and will
need to evaluate each one from two perspective:-:
• How
• Whether it has achieved its specific objectives
EVALUATION SYSTEM
MAJOR KIND OF EVALUATION
SYSTEM
• Process evaluation :- process evaluation focus on the development and
strengthening of existing systems, protocol against project goal and
guideline necessary to support standardize and institutionalize service
activities.
• Output evaluation :- quantifiable indicators of program performance such
as access, quality and acceptability, number of persons trained and use
of services by the target populations.
• Effects evaluation :- observed changes
• Short-term evaluation :- This evaluation is conducted at a specified,
predetermined time following the introduction of a new program.
KINDS OF EVALUATION SYSTEM
INFORMATION EDUCATION AND
COMMUNICATION(IEC)
• IEC is the process of learning that empowers people to
make decision, modify behavior and change social
condition. IEC activities are developed based upon
needs assessment, education principles and periodic
evaluation of using a set of goals and objectives.
• Information is telling something to an individual about a person , topic or an
subjects.
• TYPES OF INFORMATION
• Conventional information –which confirm and change is brought out(Accepting)
• Progressive information- which reform and behavior change is brought
about(Adopting)
• Liberating information –which transform and social change is brought out
• Health information can be communicated through many channels to increase
awareness and knowledge of different population about various issue, products
and behaviours.
INFORMATION
• Eduaction is an important instrument of personality building, progress and
awareness. Education is a process, the chief goal of which is to bringe
about change in human behaviour. Health education is the pillar of the
community.
EDUCATION
• Acc. To the Johan Brion define the communication is simple and
comprehensive way of transmission and receiving of information, feeling
and attitude communication is two way process and it a continue process
involving interaction between two or more people.
COMMUNICATION
• To change the health behavior of individual family and community.
• To prepare background or basis for change in health behavior.
• To motivate or to adopt the health attitude.
• To change the norms of community.
• To facilitate education for audience about the public health and to
create awareness in public opinion.
• To obtain or garner social, political support for health activities.
AIMS OF IEC
OBJECTIVE OF IEC PROGRAMME
• Primary health care
• Prevention of disease/control of communicable disease
• Reproductive or maternal child health services
• Family welfare
• Nutritional services
• Personal hygiene
AREA OF IEC PROGRAMME
1. Activity to be based on need assessment
2. Predetermined clear goals- The objective should be SMART:
• S- specific(what and who)
• M- measurable (something which can be measured)
• Area specific(where)
• R- Realistic (achievable)
• T- time bound(when)
3. Assess the influence of underlying social, cultural, environment
condition
PRINCIPLE OF DESIGNING IEC ACTIVITY
4. Proper selection of activities
5. Development of appropriate content of the message
6. Participate of target group is essential
7. Provision for periodic evaluation should be made-
8. The essential of IEC
CONT..
• Information gathered through the need assessment provide the
framework for the development of suitable IEC activity.
• Conduct a need assessment
• Set goals and objective in behavioral terms
• Establish behavioral objective that will contribute to achieving the goal
STEPS IN DVELOPING IEC ACTIVITIES
1. Planning
2. Implementing a strategy
3. Monitoring and evaluating strategy
IEC STRATEGY
• The communication strategy aims to facilitate awareness, disseminate
information regarding availability and access to quality health care within
the Government run public health system.
• To bring behavioral changes e.g.:- pulse polio programme, immunization
and family planning services.
• HMIS including data quality assurance and information use procedures,
the electronic HMIS system for managing data processing, reporting,
analysis.
• HMIS is a data collection system specifically designed to support
planning, management, and decision making in health facilities and
organizations.
MIES AND IES RELATED TO FAMILY WELFARE
SERVICES
• Badari VS; Gopal YS; Rao MR
• Source:
• POPULATION CENTRE BANGALORE NEWSLETTER. 1986 Jul-Sep; 6(3):19-26.
• Abstract:
• An important objective of the India Population Project-I (1973-80) in Karnataka was to develop a Management
Information and Evaluation System for Health and Family Welfare Programs. The salient features of the new system are:
substantial reduction in the number of records to be maintained and reports to be submitted by the field staff;
simplification of information to be collected; streamlining the recording system; strengthening the feedback; and
facilitating effective evaluation by the program administrators. Tables compare the existing system and the proposed
system. In the proposed system, each field worker prepares only 1 report at the end of every month and submits it to a
supervisor. The program needs at each level are communicated to the concerned authorities through the monthly report.
Records maintained include: the village and household records; and eligible couple and children register (ECCR); the
sterilization and IUD service register; the maternal child health (MCH) card/register; the child card/register (optional); a
report of blood smears for malaria; a birth and death register; a stock and issue register; a diary; a malaria parasite
positive cases register; an in-patient admission register; an out-patient register; a medico-legal register; and a sanitary
improvement register. Reports that should be maintained include: a monthly report for the health worker; a supervisor's
compilation report; and a feedback report from district to primary health care center.
FAMILY WELFARE PROGRAME AND MIES AND IEC
• Information provided by nurses to clients during family planning counselling sessions and knowledge of clients on chosen method.
• Author:
• Hofnie-Hoebes K; Nelumbu PN; Amakali K
• Source:
• Global Journal of Health Science. 2017 Oct; 9(10):145-154.
• Abstract: The fundamental problem which prompted this research study lies in the observation that family planning clients do not
receive the required information for decision making on the methods that meet their reproductive needs. OBJECTIVES: To determine
family planning information provided to the clients by nurses during family planning counselling sessions in the Khomas region to
describe the knowledge of the clients on the specific chosen method. METHODS: A quantitative research design recruited 184 family
planning clients and 65 nurses. Closed ended questionnaire was used for data collection. RESULTS: Majority (89%) of nurses
indicated that they always explain the advantages of the method selected to the clients, contrary to the majority (77%) of the clients
reported advantages never been explained to them. Ninety five percent of the nurses indicated that they always explain to clients how
to use the method they had selected, while the majority (72%) of the clients were in disagreement. The majority of the nurses (78%)
indicated that they always explain the possible side effects of the method to their clients while, 63% of the clients indicated that the
side effects were not explained to them. Only 22% of the injectable contraceptive users indicated changes in menstrual bleeding as a
common side effect, while the majority (66 %) indicated that they did not know. CONCLUSION: According to clients, information
provided to them was inadequate. Equally, the majority of clients had not demonstrated sound knowledge about their method of
choice.
CONT..
SUMMERY
CONCLUSION
1. Management information system: cited on 4Feb 2019: available from :
http://www.instahealthsolutions.com/modules.html
2. Management information system: cited on 4 Feb 2019: available from :
http://en.wikipedia.org/wiki/Management_information_system
3. Management: cited on 3 Feb 2019: available from
http://www.slideshare.net/ Jyothi19587/management-pptgifty
4. Dash bijayalaskhmi. Information, education and communication:
comprehensive textbook of community health nursing. New delhi: jaypee
brothers;2017.p.143-154.
BIBLIOGRAPHY
RECENT STUDY

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MIS & IEC for Health Management

  • 1.
  • 2. MANAGEMENT, INFORMATION & EVALUATION SYSTEM AND INFORMATION EDUCATION COMMUNICATION
  • 4. • Management information system collects, transmits, process and stores data on an organization’s resources, programs and accomplishments. This system makes possible the conversion of these data into management information for use by decision makers within the organization. A management information system, there for, produces information that supports the management functions of an organization. INTRODUCTION
  • 5. • System- A collection of components that work together to achieve a common objective. • Information System- A system that provides information support to the decision-making process at each level of an organization. • Health Information System- A system that integrates data collection, processing, reporting, and use of the information necessary for improving health service effectiveness and efficiency through better management at all levels of health services. • Health Management Information System- An information system specially designed to assist in the management and planning of health programmes, as opposed to delivery of care. (WHO 2004) TERMINOLOGY
  • 6. DEFINITION • Management information system (MIS) is an integrated man machine system designed for providing information to support operational control, management control and decision making function in an organization. –Davis and Oison
  • 7.
  • 8. To enhance communication among employ To provide system for recording and aggregating information Reduce expenses related to labor -intensive manual activity  To support the organization's strategic goal and direction OBJECTIVE OF MIS
  • 9.  Planning systematically and coordinating activities  Establishing databases on budgets, personnel, facilities and equipment  providing guidance in choosing entry for program intervention and establishing active partnership with other organization  Guiding prioritizing by identifying major problems  Guiding the forecasting of commodity or service needs.  Methods of improvement. IMPORTANCE OF MIS
  • 10.  proving information on the status of population serves, such as its health status (i.e. defines surveillance levels)  providing indicators for monitoring and evaluation of performance  Assessing the impact or effectiveness of services CONT...
  • 11. IMPLEMENTATION METHOD OF MIS Parallel approach Modular approach Direct approach
  • 12.  The risk of system failure is localized  The major problem can be easily identified and corrected before further implementation  It supports and enhances the overall decision making process.  MIS enhance job performance throughout an institution ADVANTAGE OF MIS
  • 13.  It provides the means through which the institution’s activities are monitored and information is distributed to the management, employees and customers.  It can also be used by management to provide feedback on the effectiveness of risk control. CONT....
  • 14. Technology also increases the potential for inaccurate reporting and flawed decision making because data can be extracted. LIMITATION
  • 15. • Nursing management system are computer system that manage clinical data from a variety of health care environment and made available and orderly fashion to aid nurse in improving patient care NURSING MANAGEMENT INFORMATION SYSTEM
  • 16. • Work load measure and staffing requirement • Fiscal resources management • Personnel management • Staff schedule APPLICATION
  • 17. 1)In nursing administration 2)In nursing practice 3)Nursing research 4)Nursing education ADVANTAGE OF NIS
  • 18. • Every organization needs to evaluate its performance and the impact of its effort. In many instance, organization have multiple programs and will need to evaluate each one from two perspective:-: • How • Whether it has achieved its specific objectives EVALUATION SYSTEM
  • 19. MAJOR KIND OF EVALUATION SYSTEM
  • 20. • Process evaluation :- process evaluation focus on the development and strengthening of existing systems, protocol against project goal and guideline necessary to support standardize and institutionalize service activities. • Output evaluation :- quantifiable indicators of program performance such as access, quality and acceptability, number of persons trained and use of services by the target populations. • Effects evaluation :- observed changes • Short-term evaluation :- This evaluation is conducted at a specified, predetermined time following the introduction of a new program. KINDS OF EVALUATION SYSTEM
  • 22. • IEC is the process of learning that empowers people to make decision, modify behavior and change social condition. IEC activities are developed based upon needs assessment, education principles and periodic evaluation of using a set of goals and objectives.
  • 23. • Information is telling something to an individual about a person , topic or an subjects. • TYPES OF INFORMATION • Conventional information –which confirm and change is brought out(Accepting) • Progressive information- which reform and behavior change is brought about(Adopting) • Liberating information –which transform and social change is brought out • Health information can be communicated through many channels to increase awareness and knowledge of different population about various issue, products and behaviours. INFORMATION
  • 24. • Eduaction is an important instrument of personality building, progress and awareness. Education is a process, the chief goal of which is to bringe about change in human behaviour. Health education is the pillar of the community. EDUCATION
  • 25. • Acc. To the Johan Brion define the communication is simple and comprehensive way of transmission and receiving of information, feeling and attitude communication is two way process and it a continue process involving interaction between two or more people. COMMUNICATION
  • 26. • To change the health behavior of individual family and community. • To prepare background or basis for change in health behavior. • To motivate or to adopt the health attitude. • To change the norms of community. • To facilitate education for audience about the public health and to create awareness in public opinion. • To obtain or garner social, political support for health activities. AIMS OF IEC
  • 27. OBJECTIVE OF IEC PROGRAMME
  • 28. • Primary health care • Prevention of disease/control of communicable disease • Reproductive or maternal child health services • Family welfare • Nutritional services • Personal hygiene AREA OF IEC PROGRAMME
  • 29. 1. Activity to be based on need assessment 2. Predetermined clear goals- The objective should be SMART: • S- specific(what and who) • M- measurable (something which can be measured) • Area specific(where) • R- Realistic (achievable) • T- time bound(when) 3. Assess the influence of underlying social, cultural, environment condition PRINCIPLE OF DESIGNING IEC ACTIVITY
  • 30. 4. Proper selection of activities 5. Development of appropriate content of the message 6. Participate of target group is essential 7. Provision for periodic evaluation should be made- 8. The essential of IEC CONT..
  • 31. • Information gathered through the need assessment provide the framework for the development of suitable IEC activity. • Conduct a need assessment • Set goals and objective in behavioral terms • Establish behavioral objective that will contribute to achieving the goal STEPS IN DVELOPING IEC ACTIVITIES
  • 32. 1. Planning 2. Implementing a strategy 3. Monitoring and evaluating strategy IEC STRATEGY
  • 33. • The communication strategy aims to facilitate awareness, disseminate information regarding availability and access to quality health care within the Government run public health system. • To bring behavioral changes e.g.:- pulse polio programme, immunization and family planning services. • HMIS including data quality assurance and information use procedures, the electronic HMIS system for managing data processing, reporting, analysis. • HMIS is a data collection system specifically designed to support planning, management, and decision making in health facilities and organizations. MIES AND IES RELATED TO FAMILY WELFARE SERVICES
  • 34. • Badari VS; Gopal YS; Rao MR • Source: • POPULATION CENTRE BANGALORE NEWSLETTER. 1986 Jul-Sep; 6(3):19-26. • Abstract: • An important objective of the India Population Project-I (1973-80) in Karnataka was to develop a Management Information and Evaluation System for Health and Family Welfare Programs. The salient features of the new system are: substantial reduction in the number of records to be maintained and reports to be submitted by the field staff; simplification of information to be collected; streamlining the recording system; strengthening the feedback; and facilitating effective evaluation by the program administrators. Tables compare the existing system and the proposed system. In the proposed system, each field worker prepares only 1 report at the end of every month and submits it to a supervisor. The program needs at each level are communicated to the concerned authorities through the monthly report. Records maintained include: the village and household records; and eligible couple and children register (ECCR); the sterilization and IUD service register; the maternal child health (MCH) card/register; the child card/register (optional); a report of blood smears for malaria; a birth and death register; a stock and issue register; a diary; a malaria parasite positive cases register; an in-patient admission register; an out-patient register; a medico-legal register; and a sanitary improvement register. Reports that should be maintained include: a monthly report for the health worker; a supervisor's compilation report; and a feedback report from district to primary health care center. FAMILY WELFARE PROGRAME AND MIES AND IEC
  • 35. • Information provided by nurses to clients during family planning counselling sessions and knowledge of clients on chosen method. • Author: • Hofnie-Hoebes K; Nelumbu PN; Amakali K • Source: • Global Journal of Health Science. 2017 Oct; 9(10):145-154. • Abstract: The fundamental problem which prompted this research study lies in the observation that family planning clients do not receive the required information for decision making on the methods that meet their reproductive needs. OBJECTIVES: To determine family planning information provided to the clients by nurses during family planning counselling sessions in the Khomas region to describe the knowledge of the clients on the specific chosen method. METHODS: A quantitative research design recruited 184 family planning clients and 65 nurses. Closed ended questionnaire was used for data collection. RESULTS: Majority (89%) of nurses indicated that they always explain the advantages of the method selected to the clients, contrary to the majority (77%) of the clients reported advantages never been explained to them. Ninety five percent of the nurses indicated that they always explain to clients how to use the method they had selected, while the majority (72%) of the clients were in disagreement. The majority of the nurses (78%) indicated that they always explain the possible side effects of the method to their clients while, 63% of the clients indicated that the side effects were not explained to them. Only 22% of the injectable contraceptive users indicated changes in menstrual bleeding as a common side effect, while the majority (66 %) indicated that they did not know. CONCLUSION: According to clients, information provided to them was inadequate. Equally, the majority of clients had not demonstrated sound knowledge about their method of choice. CONT..
  • 38. 1. Management information system: cited on 4Feb 2019: available from : http://www.instahealthsolutions.com/modules.html 2. Management information system: cited on 4 Feb 2019: available from : http://en.wikipedia.org/wiki/Management_information_system 3. Management: cited on 3 Feb 2019: available from http://www.slideshare.net/ Jyothi19587/management-pptgifty 4. Dash bijayalaskhmi. Information, education and communication: comprehensive textbook of community health nursing. New delhi: jaypee brothers;2017.p.143-154. BIBLIOGRAPHY